First time visiting this shop. I had no appointment and they took me right away for a fill and…read morepedicure. I got the callus remover pedicure and a gel fill. The pedicure was outstanding and my nail fill looks beautiful. I am very pleased and will be back to see them!

Three visits, one fabulous, two painful disappointments (literally -filing was rough/painful)…read morethought it was a fluke ,I tried again.. and nope. That's my last visit!

Love coming here to get my nails done ! The staff is so nice and very attention to detail!read more

It's so pretty inside the store, Jessica does great work and i love my nails every time i go!read more

Unfortunately they are overpriced for the worth of the nails. Design are normally pretty good but…read morethey don't top coat the chrome causing it to rub off after a few days and also as someone who almost never breaks a nail after having them done consistently for about 7 years 2 sets in a row 2 nails have just fallen off completely within a week (I usually go 3 before they even lift) so unfortunately the retention just isnt there. Also they tend to over book as every time im not taken until about 30 mins after an appointment On the bright side everyone is extremely friendly

I had gone in 3 weeks before for the first time and was very pleased with their service. I decided…read moreto try them again and had a different nail tech. Still very happy with their service. Very pleasant and knowledgeable! Will definitely return!

I really, really wanted to like this nail salon, as their pricing is good. However, my first two…read moretimes in the salon I noticed a strange and unpleasant odor. It was gaggy. Also, it took 1 1/2 hours for a fill. That is a LONG time! My third visit was my last - the quality of the work is THE WORST I have ever had! The photos were taken 5 days after my fill. Sooo sad!!!!

The atmosphere of this nail salon was very welcoming and clean. The store owner greeted me politely…read moreand asked me to pick a nail color from his nail color chart. The nail technician had great service where they painted and draw the nail art of what I wanted. I liked the Korean nail trend in which is a heart French nail. I loved the quality of their acrylic gel that they used over my nails. I would be coming here more often for special occasions to do my nails. Their price for a set of nails was very reasonable.

I have been following this family from Ludlow to Boston Rd in Springfield for many years. I have…read moresince moved away from the area but I'm completely thinking of going back to them. Their staff is always professional and their salon offered a comfortable and relaxing setting. I highly recommend this salon!

Thank you Kathy for your skilled work on my hands they needed it…read more If I went anywhere else I knew I wouldn't be happy.

I've been going to see JinJin once a month for over a year now. She is fantastic! She always takes…read moreher time with me and makes sure everything is perfect. I can be indecisive and she is very patient with me and one of the sweetest people. It's always a calm and welcoming environment too. I look forward to my chats with her every month and my nails are always beautiful.

bought Groupon coupon. 2 employees in the store, male employee starts my pedi & the female leaves…read more Customer comes in wants a gel mani/pedi & the guy doing my pedi had to stop help her, called the female, she rushes in & does my mani while sitting in the chair for my pedicure. Felt very rushed, terrible mani, the pedi was great, mani not so much. Not sure I'll go back.

LOVE THIS SALON. So clean, modern, and staff friendly. Owner completely slayed my nails and hair.read more

Jessica gave me a dip manicure here a week ago and she was very nice and friendly and there was a…read morevery nice atmosphere here however my dip manicure is already coming off and breaking after 6 days when usually other places I go make my dip last 3 weeks. if you're going here for gel or a regular manicure I would recommend it but not for dip. Jessica was very nice though.

I've been coming to this salon for over six years. I love the new location and my hairdresser,…read moreBonnie, is fantastic. She knows what my hair needs and makes it look and feel its best. I make sure to schedule appointments before big events.

The staff at Total Image is great! Amy has been doing my hair for years. The shop has a fun…read moreatmosphere and I've never seen any clients leave looking less than fabulous