I feel that they need to go back for training on their practices to do Nails, Pedicures & Eyebrows!
I highly Do Not Recommend!!
I'm very disappointed....
Peony Nails & Spa
190 East St, Ludlow, MA 01056
Nail salon
Maryann Carter- Laventure
103 points
6 minutes ago
I went to Peony Nails & Spa recently & I must say that I was not impressed at all with the services i received. I had a Gel Manicure, Pedicure & Eye Brow Waxing. They started my Pedicure pretty late after I had a scheduled appointment. However I did not hold that against them in my honest review.
The foot file (cheese grater) I feel is unsanitary & I don't think they disinfect them. I had stated to the man that I had a blister in my heel & told him to be careful if it. Well he ended up hitting my heel with the (cheese grater) and it caused me some pain.
Then he was cutting my cuticles on my toe nails & cut me twice! I wasn't happy but, didn't say anything. He did not Dremel my big toe nails as it has thickened some. The only thing good about the Pedicure is the man gave a decent massage but, he certainly could have done better on sanding my feet. Nail polish was good but, the prep for the nails was unacceptable. I then went to see the wife and she did my Manicure. I was disappointed as she didn't prep my nails the way every salon has done since I've had my nails done. They were quite rough & bumpy. She did an average job trimming the cuticles but I've had much better. The polish was subpar at best.
I then had the Wife Wax my eyebrows. She pulled the Wax melter out of a back room & it made me wonder if she was qualified to do eyebrows on the premises? She did a subpar job but, when she showed me my eyebrows after the waxing I thought they were unacceptable. She did not tweeze them at all. All in all I had to tweeze my brows when I got home as there was so much hair. She only shaped close to the brow lines. All other areas around the eyes showed a lot of hair.
I looked closer in the mirror when I got home & couldn't believe that there was still so much hair underneath my eyebrows. I left they a substantial tip for these 3 services I received as I'm a very good tipper. I honestly should've given them a lesser tip because I was not happy. To make this issue even worse than it was when I paid my bill with a credit card I didn't realize that that card was not activated so I had to use a different card. No biggie. However, when she took the other card it took a little longer for the transaction to go through for some strange reason. She then stated to me because it was least 30 seconds before the card went through that "sometimes the card doesn't go through" even though I saw approved on the credit card slip. She stated to me that "
she may have to charge my card again if the charge was not applied at the end of the day."
I stated to her that "the credit card slip stated that it was processed." I hope other people haven't fallen for this... Surprisingly, I did not receive a call from her at the end of the day. It made me feel uneasy & that she may be double dipping. I left a $40.00 too for the services I received.
However, I kinda wish I hadn't of been so generous after all of the above that had happened. Oh I almost forgot to say that "when the Husband was doing my Pedicure when he hit the blister on my heel it was painful. It ended up getting infected & I still have a deep dark scab on my heel & this Mani/Pedi/Eyebrow Wax was done approximately 3 weeks ago. It was greenish yellow the next day when I looked at it. Which made me think and feel that the "Cheese Grater Was Not Sanitized"
I will not be going back to this nail salon no matter how desperate I am for a Manicure! I also don't understand why or how they are 4.9 stars on their reviews.
I'm very disappointed and I feel that The Board of Health should drop in on Peony Nails.
I hope that Peony Nails is Not able to remove this review! I may very well post this on Yelp as well as I feel it should be known that Peony Nails is Subpar at best....
I will have to use better judgement in the future when it comes to their tip.
I'm very disappointed at the services I received and I know I can't be the only one.. I plan on using a different salon that I used prior to this 1 but couldn't remember the name. read more