I drove by almost daily and decided it was time to come in. They are open on Sunday!!! I came on…read morefor a manicure and pedicure. Lalla is the owner, and she did my pedicure. Wilmarie took great care of me and my nails. Firstly, the care and time that was taken were superb. I wasn't rushed and got to enjoy the experience. Look at this color!!!! These are MY nails, no tips put on. They took the care with taking off the gel tips that I had on previously. Oh, and you can converse in English, Spanish, AND French!!! I have found my new nail salon. It's close by and so convenient.

Just a very nice little salon with really nice people and great service ! The owner was so sweet…read moreand relatable

I think it's important to be discerning when you read reviews. Business owners not loving having…read moreyour poorly-behaved gaggle of children causing havoc in their place of business is on you. Your nail(s) coming off/chipping within 1-2 days is on you (they do the same exact thing for every customer--if you have very long naturals nails/acrylics, they will take more abuse, moisturize too often, take a shower soon after having your nails done, are generally hard on your nails, etc, your mani will not last long). That said, I have never, EVER had polish last as long as when I had them done from this place. I am very active & accept that my activities are not conducive to nail polish, so when they chip within 1-2 days, it doesn't bother me (I'm sorry, but ladies, they are JUST NAILS). I went downhill mountain biking at Thunder the day after I had these done & not one chip. They are beautiful and perfect still after 2 weeks. Make sure to make an appointment, as with any salon.

Love Hi-Shine nails! Everyone is so professional and accommodating to what you like. I have been…read moregoing there for years and would highly recommend them.

This is my second time since they opened. I had made an appointment through Facebook Messenger…read morewhich was convenient and they were very responsive to my request of day and time. I arrived on the day and time of my appointment and was seated right away. I had a nice experience with the jelly pedicure-it was a really neat science project as well. The nail tech was too rough with the callus remover, the one that looks like a cheese grater, and ended up cutting me really badly. He was super apologetic and kept apologizing throughout my manicure. The gel manicure was fine at the time. What really put me off when paying with the manager is that he knew what happened to my foot and never offered any type of money off. The tech had talked me into a paraffin wax for my feet for $10, that would have been a nice freebie. I am not the type of person that would cause holy hell and expect more. The receptionist was very nice and put more anti bacterial on my foot and tended to it with more bandaids after I paid for my overpriced experience. THEN, about 2 hours later my thumb and pointer finger looked like the gel was melting off, it was coming off of the nail. I Facebook messaged them about what was happening and asked if I could go in first thing next day and was not responded to same day. The next day I decided to just show up to have the two nails fixed. I was told to go to same tech that performed the work the day prior. The manager didn't really show any empathy nor, did he ask about my foot. The tech was very nice and apologetic once again and did look at my foot. It looked a lot worse than when it happened. He fixed up my nails and sent me on my way. By the way, they responded to my FB messenger inquiry today, 2 days after I explained there was a problem. I have zero issue with the nail tech and again, mistakes happen. I feel as though the manager just cared about swiping my credit card before looking at my foot or showing any concern. Update: pedicure is still holding strong 5 days later, but the gel manicure did not fair so well. The top gel coat is peeling very badly.

1 stat because that's the lowest I could go I asked if they could do simple design they said…read moreyes then complained the whole time how it's too much they were extremely rude place gave bad juju terrible do not go told me to relax my hand while shaking it it was so bad here save yourself don't go

Came in it was nice at first ... got charged for a spa treatment when I wanted the third one on the…read morepackage paper ... she didn't even speak to me about what package I wanted she assumed which one and said okay not even understanding what I wanted got zero hot stones ..... show her a picture of my toes I wanted instead of admitting she couldn't do it and I tell her it looks nothing like the picture she pats my leg tells me calm down ? First of all don't touch my leg secondly my toes look nothing like the picture to the point another woman tried to come over to help with attitude as well and still nothing like the picture . I came for a mani pedi but I ended up just getting gel on my real nails which was charged over 60$ for diamonds that don't even stay on it's been a couple days and I have only two left . I tipped extra BUT IM NEVER COMING BACK HERE if your simple and don't care to have what you want then come here but the service 1 out of 5 they just want money clearly . VERY DISSATISFIED .

The owner looks like she doesn't like her job and my nails looked ass not worth $50 for acrylic…read morenails. Should've done it myself.

Very professional, very clean. My appointment started right on time. I was very happy, and plan to…read morereturn soon.

Went here for a pedicure which was pretty good if not pricey. I asked for a full set which I would…read morehave assumed meant acrylics using premade tips. What I got is something I've never had before and came out pretty terrible in my opinion. A gel was used with a piece of paper to shape each nail. I paid $90 plus tip for these lumpy misshaped witch claws. I was hoping for classy, coffin French tips. Had to ask for reshaping a few times because the nails were all lopsided and pointing in different directions, until another tech came in to try to salvage. I'm due for a fill, it being 2 weeks later, but not sure if I would give this salon another try. It looks like I let my nephew learn how to do acrylics and let him have at it, and I'm frankly embarrassed and hiding my hands. The only positive feedback is that these things are NOT coming off or lifting up. If I could get the same seal to the nail with pretty nails I would go back every time.

I went to get a fill cause I have acrylics and one of them was coming off and the woman doing my…read morenails started pulling it off painfully and using a tool to cut it off. My nail broke and started bleeding from this and she drilled over my bloody nail so I ended up telling her I don't want her touching the nail anymore and to leave it alone since it was bleeding. She said she can go over it so she put the acrylic nail over my real nail showing that she could just do it anyway but I told her not to and she just put that nail back into the box after putting it on top of my bloody finger.

I went in for a pedicure with my boyfriend's sister and mom…read more The physical space I would rate one star. It is very unpleasant to be in. I was in a constant state of anxiety. It was completely cluttered with random decor statues and other mis-mashed items. The service I did receive and the quality of pedicure I would rate four stars. I definitely felt rushed in and out in my chair, but the attention to detail and how long my pedicure has lasted makes me give this review three stars rather than zero. The biggest frustration of my trip: my boyfriend's mom was told to leave the drying station for another customer to dry their nails, just after sitting down. It really ruined the trip. Also was obvious that the customer who paid more for gels and pedicure was getting treated higher than my boyfriend's mom. If you are going alone, wanting to not deal with the madness of the Holyoke Mall, along with saving a few bucks, then I would go here.

I had service with Tammy table #8 and it went great!! She did what I asked and it looks beautiful…read more Price wise it was affordable compared with other salons in the area. I really enjoy my manicure and pedicure

Don't recommend they rushed my pedicure and over charged me and didn't even message my feet it says…read moreoutside $28 for a pedicure why charge me $40 and $10 for the ugliest French tip! All there products are dirty and don't look sanitary

Rebecca is extremely professional and first time getting waxed made me feel so comfortable and at…read moreease. She knows her stuff and will answer any questions without making you feel like you're aggravating her. She did an amazing job. Already re booked to see her again. If you need a wax she's your woman whether it's your first time or hundredth. You won't leave disappointed!

Updated: I returned three days later for a Norvell Sunless tan, the owner Shelly did an amazing…read morejob. I came out looking like I just left the beach, not orange at all, and all for only $35!!! Still the only salon for me! Simply amazing! After having my very first hair process done at Ochoa and then coming here, this is the only place I will ever go to. Not to mention the HUGE difference in price. Ochoa quoted me a full highlight to start at $124 and go up from there and said it would definitely be more because of my long hair, well the Finishing Touch starts at $75 for a full highlight and charged me $78 when it was all said and done even with my long hair. I love the color I got done at the Finishing Touch and it's the only salon I will go to from now on, not to mention their great prices! I'm in love with this place and will be returning as much as possible. They do everything there too, hair, nails, tan, waxing, ear candling, manicure pedicure, massage, you name it they do it, a true salon and spa!

Been going there for years now mostly for hair but have done lashes in the past. Tina is the best…read moremy hair always looks great and easy to take care of

I've been looking for a new salon and was hoping to find a keeper, unfortunately this place is…read moredefinitely not that. First of all, I own that I made a mistake. This is a mistake that I have never made before; I missed my appointment. The second I realized, I called and apologized profusely and explained what happened. It was completely unintentional and I felt terribly. it was the end of an absolutely crazy week and my brain was scrambled. The woman I spoke to was nice about it and rescheduled me. What she failed to tell me is that they were going to charge my card for $165. The next week when I saw the charge on my account, I called them and left a message. Three days later, I called again and left another message. Three days later, again. I wanted to make sure that charge was for my upcoming appointment, since no one had expressed to me that I was going to be charged a cancellation fee. Mind you, I would understand 50 or even $75 but to charge the full amount of the appointment is extreme to me I felt really bad that I messed up, but it's unacceptable to just charge your card when you could easily enough notify the person that you were going to do so. They didn't get back to me for two weeks. When she did finally get back to me, she said that this was the cancellation policy and insisted that I had that information before hand. I explained that I was not going to be able to afford another appointment due to this charge. She said this was coming from the owner and that was that. Look, I know I wasted the time of the stylist, and I feel really bad for that. But this is the first time in my life this happened and it was not intentional. Their lack of communication and lack of compassion is why I won't be ever patronizing this business. They could've had long-term business from me had they done a good job, but instead, they chose to take my cancellation fee and run. Not so smart if you ask me.