I've been using this place to receive packages from Korea. Everything has always arrived quickly…read moreand safely. Their prices are cheaper than other delivery companies, and the staff at the store are incredibly friendly. Back in September, my package was unexpectedly returned to Korea due to a sudden U.S.-Korea customs issue, but they took responsibility and resent it to me in the U.S. I was really touched by their service. I highly recommend this place!!

While getting ready for my trip from the U.S. to Korea, I realized I had way too much luggage and…read morewould've had to pay too much extra baggage fees at the airport. I decided to ship my bags instead, and honestly, it was the best decision. Why I loved it: * Way cheaper than paying for extra luggage at the airport * Free packing boxes provided, which was super convenient * Plenty of parking, so loading and unloading was easy * No dragging heavy suitcases through the airport * Fast and reliable delivery -- everything arrived in under a week * Tracking was super easy with a link sent via KakaoTalk * Staff were incredibly friendly and helpful * The whole process was smooth and well-organized If you're traveling to Korea with a lot of luggage, I highly recommend using a shipping service instead of checking extra bags. It made my trip so much easier and stress-free.

Absolutely the most efficient and least expensive way to send any packages to Korea. Great service…read moreand communication makes it easy. I sent the same size box using USPS and it was $85 compared to Joy's $24 and it gets cleared and delivered within 3-4 business days. Can't beat it!

Lady who works here is very friendly and sending the package to South Korea is very reasonableread more

I needed to renew my passport quickly. I brought in my printed forms, they took my photo, printed…read moremailed out all in about 5 minutes! It was one stop and so easy! He even asked me if I liked the picture and would have retaken it. Very thorough! I recommend this place for it was affordable and convenient.

Do not leave packages here. These people do not scan…read morepackages after dropped off. Frequently lost package and no further action to take because it is never been scanned anyway. This is my second time already that package never scan and just disapoeared like magic.

It's been 2 years and have not heard from sky freight, the packaged is GONE!…read moreSly freight. make sure to insure your packages. It has more than $2k inside that packaged. At least let us know what happened to the box.

We used their service for many years and no problem. We sent a box to zamboanga in Nov. 2024. I…read morecalled every two weeks no retun calls. I finally spoke with Zenaida in March 2025 and she said she would call me back. I spoke to her again in April twice. I already went home to Zamboanga in October 2025 and no box. I called the branch office in Manila and they said they cut their ties with Sky for almost two years. I will report them about the fraud. This is insane how they scam their customers.

My go to UPS store…read more I typically go here for Amazon returns, but also the periodic shipping out of a package. I always have great service from the employees here - specifically there are 2 guys who you typically see working, which I just realized I've never gotten their name. When I need help deciding the size of something, they're very informative and I love that they don't try to up charge anything. They're honest and helpful always. I will continue to use this specific UPS store location an I recommend it to any neighbors and friends in the same area.

As always, I get excellent customer service. Everyone here is kind, personable, and hard working…read more FIVE STARS. Thank you.

Plenty of parking found outside the store as it is located at a strip mall and behind the post…read moreoffice. Jay who assisted me is very nice, friendly and customer oriented. He takes his time to assist, answer questions and makes recommendations.

The man working here was extremely rude and curt with customers. Yelled at me and told me to go…read morenext door. I think he might have been Indian? Not sure if he was the store manager or just a clerk. But everyone was waiting and he seemed frustrating and just dilly dallying, not an efficient worker and very terrible customer service. Would not recommend coming here for anything. All these other 5 star reviews are probably bots. Just go to a proper USPS or UPS for shipping needs.

When I arrived at the UPS store in Cypress, I was greeted by Kaden... a Customer Service associate…read more I told him I needed to make some black-and-white copies he said... Let me help you and proceeded to copy various documents one at a time... In my specific order. He went over and above at his job and I highly recommend him for a promotion. His customer service was impeccable and I will continue using the services of the UPS store in Cypress. I also complimented Kaden's performance with the store manager, Chris and told him that his training of his associates was beyond fabulous.

I went here today to return a SHEIN order that had a loose button. I was able to get a QR code to…read morereturn and I showed it to one of the employees to get this returned. Within two minutes, I was able to leave the place and my order returned. I'm just so glad that this place existed near my house so that I can return this without having to pay about $5 to return something. This place is quick with returning or shipping orders in under 5 minutes. I'm just so glad that this place is wonderful.

Very impressed with this business and glad there is a good shipping service near me. I went in to…read moreship something to Korea for my mom. Friendly service (middle-aged man, maybe the owner?, who helped me was super nice), will wrap goods for you, fair pricing. Great prices on masks and sanitizers as well!

From the owner: Free packaging service. Cheaper FEDEX through ACI. 24/7 Mailbox. International Shipping.read more

Huy and Dayana are exceptional. Their customer service is consistently warm, attentive, and…read moregenuinely kind. The store is spotless, well‑organized, and welcoming. They offer a wide range of services, including mailboxes, shipping, water refills, Live Scan, U‑Haul rentals, and more. If you value trust and reliability, this is the place to bring your business. I came in for a Live Scan and received fast, friendly, and professional service. I truly appreciate the dedication of these small family owned businesses like this one. Thank you, Huy and Dayana.

The service and customer service is amazing!! Diane was very…read morehelpful and sweet with the live scan process Will definitely recommend! Thank you!!

Freddy, the Assistant Manager, helped me ship some equipment back to a previous employer. What…read morecould have been a very frustrating experience was so smooth, I am sitting in my car outside writing this review before I forget. Freddy was extremely patient and communicative, making sure I had all the right receipts and documents and I truly appreciated it. He's a huge asset to the store.

Service here is awful, doesnt seem like anyone wants to work or hates their jobs. If you have…read moresimple drop off then its fine but anything extra consider somewhere else.