I use to love coming here, but in the last 2 months they seem to have diffrent pepole work there which has not been too helpful. They hardly check on you, they forget to give me my pancakes with my meal. I give up going here, the IHOP by great America has better staff. read more

The International House of Pancakes are light, airy, and fluffy but its small for portional size compare to Denny's. It's 9.50$ for All You Can Eat hotcakes/pancakes. The bottomless drinks are expensive 3.10$ per drink disinclude water. It's an alright experience. The eggs are flavorless so you might need to add salt and pepper for your own taste. Costumer service is very friendly. "AYCE PANCAKES ARE DINE IN ONLY." NO ACCEPTIONS. read more

Opened Dec 14, 2009. Busy since this was the first day of business. New staff was able to handle the crowds just fine. We were seated in a reasonable amount of time. Time to order and receive food was also reasonable. Kudos for proper pre-opening training of the new staff. Food was, well, traditional IHOP. Average fare at an average price. Overall I would call this a successful launch. read more

I normally love Ihop but the food here was less than. I normally go to the location on 1st (near Taylor). THAT location is ALWAYS great! The service from hostest and server were good. The food was very dissapointing. The servings were smaller, the eggs were overcooked, the bacon was undercooked, the pancakes were sloppy and had hardly any compote, the hashbrowns tasted like they were cooked in old grease. I went at 10AM, it wasn't busy. Even not being busy the parking is very limited. I would not recommend this place to anyone. read more

We like the Santa Clara I Hop much better than the Milpitas I Hop. The layout of the Santa Clara restaurant is nicer; food is better; and service is friendlier. While the restaurant at Milpitas has the same menu, they seem not to be able to do as good of job. read more

I like IHOP, but the guy in the front attitude is bad, he just dropped the ordered on the desk and walked away :/

Took 30 mins for a garden veggie omlette and still can't get it. Not cool IHOP not cool

Had breakfast with my family around 1:30pm and our waitress was so nice she was Caucasian I forget her name though. The food was nice n hot and tasty as well. No complains the waitress had a tattoo on the back of her forearm and had colored eyes. Great service overall. read more

Had gone for breakfast on a Saturday when the place was jam packed the servers were running around all over the place. Our server ERIC, one of the sweetest guys, extremely pleasant, knowledgeable and always smiling in this crazy busy environment. Hats off to ERIC. read more

If I could rate this zero stars I would. First, I want to say that this is my go-to place if I was craving for some pancakes or french toast. I usually come here a lot with my family or just my brother. But the experience I had from my recent visit was just HORRIBLE. Starting with when my brother and I walked into the door, the lady at the front immediately asked us if we were "old" enough to pay for our meal. and if I was "normal." I have a disability and for her to ask that makes me think what will she say to families who have children with a severe disability or to people who have it. I was shocked and furious. She then asked to see my ID. and I had argued that I was 23 and my brother was 18. She still wanted to see my ID. So I finally gave in. After checking, there was no apology so I then asked to speak with their manager, she replied with the old excuse saying "He isn't in today". I replied with so what you are not going to allow us to sit and have a meal? Another waiter had heard us and said please come this way and sat us at a table. I was thinking seriously no apology. I didn't want to make matters worse as I was really hungry. Food: My brother ordered a Southwestern club sandwich and I had their Chicken florentine crepe. Food was good but when I had a bit of my brother's sandwich, I had thought something was off. but decided that I was wrong because my brother seemed to enjoy it. I then realized I was wrong when we both went home and started throwing up badly and found out we had food poisoning. this ended in about a week. (note: we didn't eat anything before we got here nor did we when we got home.) Service: I really liked our waitress at first but then she told us that she was going to take a 30 minute break and said someone else would come and serve us if needed. I never really get impatient with restaurants in general but I had tried to wave down someone for 30 mins just to get our check and a to-go box. My patience level was rising as we were sitting there. Overall, I don't really want to come back. . read more

For myself, this restaurant deserves a big "AVOID". Let me explain. Many years ago when we lived in Santa Clara - many years ago - we were regular customers at the IHOP on Steven's Creek Boulevard near Lawrence. We had three children, and IHOP served an excellent product at a decent price. We also religiously went to an IHOP on Highway 395 when in Reno. So I considered myself an IHOP fan, and was among those who welcomed a new IHOP right here in Milpitas. I was in for a major disappointment with this IHOP. We waited until well after it opened last year to try it out. We avoided an early visit, as we would see large groups of customers filling the lobby, the walk to the restaurant, and the sidewalk on Hillview Avenue. Obviously too many customers, and too long a wait, for the small seating area of this restaurant. (It is very small.) We then went very early one day when there was no crowd - we were seated quickly. Service was fine, and we three each had a different meal: omelette, waffle, eggs/toast/sausage platter. The food was "average", but the portions were small and the price was high. Unanimous vote to never return. (Flames is just up the street -- with better food, larger portions, better quality.) A couple of weeks ago, we were in a Mother's Day group of 8 that went to IHOP. Same experience for me: a single 8" diameter waffle that was just o.k., two seemingly manufactured pieces of bacon, and a third item that was so forgettable that I can't now remember what it was. $9. But this time the restaurant was expectedly very crowded -- and we discovered management's cure for this -- CRAM 'EM IN. It was back-to-back seating with aisles largely non-existent. Very noisy. Never again. Or so I thought... My wife is a school teacher and wanted to thank a generous parent with a $120 gift certificate to whichever restaurant they'd like. Their request: IHOP. Darn. Actually, replace the "r" with an "m". So we stopped by in mid-afternoon last Saturday to buy the gift certificate. When we asked, we were directed to a sign on the cash register saying "Gift Cards must be paid for in CASH". We only had $60 in cash. So we had to drive up the street to our bank, visit the ATM, and return with cash. A hassle for us -- their customers. (Why they do this is probably because someone ripped them off -- or is it to avoid the charge they pay for credit card usage? Or is it that cash is harder to trace in an audit? Who knows? Why accept credit cards for food you eat now, but not for future, prepaid food?) Then we found out that they could NOT create a gift card for $120. In fact, they could only issue gift cards for the exact values of $25 or $50. So we had to get five separate gift cards to give to the parent. Hassle. But on the bright side, the parent got $125 instead of $120! (They additionally REQUIRE ID with credit card purchases. As I know all too well, this actually violates their agreement with the card-issuing banks. But the banks don't enforce this with businesses, so why not hassle the customer more? Ironic is that IF the establishment follows the rules of electronically verifying the purchase and matches the signature on the card to the one you sign -- they CANNOT lose money. The card issuer can, but they cannot...) At this point I asked to speak to the manager. She was both very nice and helpful, but dolefully explained that these policies were dictated by the owner - who owned this franchise location and several others. Seldom-seen owner with "rules". Not my type of outfit. I did not give this restaurant the lowest rating of one star for a couple of reasons: they do have a creative menu with some unique items, and they are still today very crowded -- so someone seems to enjoy experience? But for me, too little food, average quality, crowded, hassle. PS: Just remembered. If there is a line in front, that also means that their small parking lot is filled. You have to park in the mall across the street and jaywalk across Hillview to get to the restaurant. read more

Some lady that was at the register was very rude. She seemed to be the manager or supervisor since she was bossing everybody around. Only reason I gave it 3 stars is because the food made up for it and our waiter was friendly. read more

The waiter was nice and friendly and the food was decent. Unfortunately, the whole experience was soured by the cashier Lady in the front. She was extremely rude to us for not tipping more. She literally asked me if I wanted to keep the tip instead. read more

I love their seasonal pancakes, including the Cina-stacks that my boyfriend ordered, it's so delicious!

Wanted to update. Went in the next day, spoke to a manager, got the problem resolved. They refunded the value of my gift card. Too bad that it took the extra trip and required me to do the leg work to verify that the card was, in fact, active, but in the end I was out nothing but the time. read more

I love coming to this place especially late at night. The service is good. My boyfriend usually orders the chicken and waffles. I usually order the Breakfast Sampler along with pancakes or waffles. I love the fact that IHOP provides boysenberry unlike Denny's. I have to have boysenberry in order for me to eat my pancakes!!! Sounds ridiculous, but it's the BEST!!!!! read more

IHOP - American Near Me - Milpitas, California

I went in tonight with my daughter to have dinner. I was not pleased with the service. We were seated before 2 other tables and the waiter went to those tables first. They need to find out who was seated first and get those customers who sat first. I will not go back to this location unless they change their customer service. read more

IHOP is a great early morning place to get breakfast food. I'm not really a pancake, breakfast, early morning person, but if I'm up at 5 am, need a place to grab breakfast with some friends, then this is most likely the place I'd go. Their food is alright, not necessarily the greatest, but it's expected. It's an average diner with alright pricing. read more

Not really into being seated and served by pimple faced, sweaty employees. Came in and left because I lost my appetite after watching an employee that was dripping perspiration wipe his sweaty forehead with his hands and then pick up some plates to serve. No thanks. read more

I placed online order for pick up and it wasn't ready, I was told in 15 min I told the young girl that I need to go to work and I'll be back to pick up. I come back after 30 min to pick up and I was told that my order was cancelled . read more

I love love love their nutella crepes! The only downside to eating here is the service. I'm sure the waiters mean well, but their job is to wait on their customers right? Well me and a good friend of mine come here every once in awhile to catch up and have breakfast and it seems like everytime we go the service is always arrrrriiight. Never good, never bad. I know it gets busy but honestly, do I have to wait 30 minutes just for a refill on my drink?? It took me atleast 10-15 minutes already to find parking in that small parking lot and another 15 minutes just to be seated! Apart from the slow service this place is like I said.. arrriiight. The food is decently priced and you get to choose from a variety of breakfast and lunch items. read more

Refill my Iced Coffee please! i shouldn't have to ask since it's obviously finished and it said FREE refills. other than that service and food was all good read more

but when it's late at night where else do you go? easy, you go to buffalo wild wings, in&out, china palace. but you want a sit down american diner? there u go. good silly dessert pancakes. everything else that is entree is really short of quality when compared to denny's, and even then you know denny's is not great either. you can customize your pancakes. read more

Came in, at for about 5-6 minutes and was seated. They start you of with drinks while you decide to order, which gives you plenty of time by the time the server comes back. Plenty of portions to choose from and always a great time to eat with company. read more

The summer variety of pancake styles at IHOP are just art, they are beautifully put together. I never eaten a stack of pancakes more tasty ever in my life. read more

I've been here twice or so and had really great service. They treat me here like family. Love the food here and I can't wait to go back. Anthony was our server and he's a really great guy. read more

Bad costumer service... food jus take too long... but dont worries. U will get ur bill. Before u got the food. Wtf???

When we got here we were seated nicely, I think the person's name who seated us was Alexis and she was very nice. Until our server came and rushed to order. I think that was very unprofessional thing to do. read more

I come to this IHOP frequently and every time I've been here the service has been great. The employees are very kind and respectful and I always make sure to live a tip for whoever is the waiter for my table. The food itself is delicious. I recently ordered one of their Christmas breakfast options, "The all you can eat" breakfast which was fantastic and highly recommend it. Overall I love coming here to eat with my friends and family and is a great breakfast place. Highly recommend read more

I love coming to this IHOP because they have exceptionally great service! At all 5 times since I've been here, the servers have been hospitable, friendly and very attentive. Outstanding! Also, the food is pretty good -- but that wasn't what caught my attention, NO...what got me was that if you order a WHOLE carafe of OJ, you get to keep the carafe!!! Dude, I still use that carafe up to this day for things at home, its a very durable and non-dinky carafe...so useful! Super kudos to IHOP! read more

I always come to this location, good customer service (raven is my fave) always happy when I leave.

It's your typical IHOP. This one used to be an old Lions Diner and transformed into IHOP. Its new,modern and clean. The staff is friendly and on top of things. If I had to choose between breakfast at Dennys or IHOP.... i would choose IHOP. read more

It's IHOP, so the food is what it is.. however, the service was good, even though there are some disgruntled service folks that are supposed to seat people and ignored us instead because her shift was over. There's actual parking!! Unlike the one one in downtown.. where you have to circle around like a crazy person. I still believe in a good mom and pops kind of place for breakfast food though.. you get SO much more. read more

Went their last night and had the banana and strawberry pancakes, YUM, was pretty good, the service was SUPER Good! I never had been to a major chain that had so many people asking "how I was the service, how was the food". Price was a little high for pancakes but they were indeed good. If it wasn't for the crowded all the time I might come here more often but I don't like waiting to get in, being popular does have it's draw backs but that's not anything they can help. Very Happy and Friendly Service get this place 4 out of 5 stars. read more

This place Is my favorite place to get inexpensive steak that still taste great. Sadly though, they would forget my orders sometime. I usually get the t-bone steak and eggs along with white toast. Delicious but it would be nice to ask how well want I it and two, please don't forget my toast and try to charge me for it. But on the plus side, they give military discounts. Overall it's a great place and I still recommend you to go. read more

I would have to say, if it wasn't for the nice wait staff this would have just gotten an A-OK rating. The pancakes and omelets are good which I order mostly anyways. The downside of this place is the parking is fairly limited but there is a lot across the street where there is parking for the shops in that plaza. Just be careful when running across the street! read more

This place is really really good. I especially love their blueberry pancakes, but I have yet to try their red velvet pancakes and I'm sure that they will be good. The only reason I have nut given it five stars yet is so I have an excuse to come back! read more

Went here last week to see the hype lives to its true nature...not really. Asking for coffee yet ...none come ! Guess the pancake is ok not that spectacular at all. Price range is ok i guess. I would NOT wait like hrs for a meal here though read more

Great, friendly service -- with a smile. The best IHOP in the Bay Area (I've found so far), in that they actually serve according to national IHOP standards. Union City and the one on Foothill always skimp out or charge extra when you ask for the full dish. This IHOP's Rooty Tooty comes with *the full dish* -- two bacons, two sausage's (eggs, pancakes, fruit, and the rest) read more

What is there to say? It's an IHOP. Clean, good food, but our last visit we had a waitress that kept us waiting and even confused our checks with another table. Otherwise good experience. read more