This place is always busy. Whenever I pass by, people are just standing around, even though the eatery provides small waiting areas for takeout orders. Customers waiting for their number to be called like to crowd around the pickup counter like animals! There's plenty of seating inside too. I ordered from the self-order kiosks, and the process was easy with no line on a Friday evening. It then took about 12 minutes for my food to be ready. Got a 2-piece chickenjoy half n half (one spicy, one regular) which came with a biscuit & one side (I chose mashed potatoes). It also came with an extra cup of gravy, perfect for dipping. The chicken was juicy and flavorful, and the spicy was borderline too hot for me but too yummy not to finish. The biscuit and mashed potatoes were standard but rounded out the meal nicely. And I enjoy the unique taste of the gravy at Jollibee every time I visit. read more

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Food: 3/5 Service: 4/5 Atmosphere: 5/5 The food is okay! It's very much fast food, I don't love it just because the flavors feel a bit plain and/or microwaved vibes, and this place is more expensive than some other fast food spots. The chicken outside is crispy but I chose the spicy option and I didn't taste a hint of spice. I do love my spice so maybe it was too subtle? It does also already come with gravy, so I don't love that the ordering tablets suggest more gravy for you to get but lesson learned! There are three ordering tablets next to the front door so ordering is fast and easy. They call your number when your food is ready. Service is either overly polite to the point of awkward or slightly aggressive, but overall fine. There's lots of seating and it's quite busy even when I usually go during my lunch break at 2pm. Strangers will also try to (politely) interact with you here so be prepared for that lmao Parking can get crowded at the mall but I always find a spot, you might just have to walk a bit to get to the main entrance. Jollibee also has a door directly accessible from the outside. The mall restrooms aren't amazing but usable. I'm not sure if Jollibee has its own restroom or not though. It's overall fine! read more

Jollibee - 2pc chicken and jolly spaghetti "perfect pair" - Fast Food Near Me - Milpitas, California

I'm a sucker for the pineapple quencher and peach mango pie here! The quencher is so refreshing and a bit sweet (which is how I like it). The peach mango pie is always super crunchy and tastes like a Dole fruit bowl in a pie! Staff are always friendly here. Lots of seating available. read more

Jollibee - Pineapple Quencher; Peach Mango Pie - Fast Food Near Me - Milpitas, California

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First time trying Jollibee and was so excited to read the reviews that they had crispier skin than most other fast foods and that it was the GOAT of fast food joints. The food did not disappoint! We got the spicy bucket 10 piece leg and thigh, pineapple quencher, 5 piece chicken nuggets, spicy deluxe chicken sandwich (no tomatoes) and large fries. I ordered everything via their app, got $10 off $40 which was a very good deal. My husband went and picked the order up as it's located minutes from home. He had to wait over 10 minutes since there was a big line to pick up orders but the staff were friendly. The spicy chicken bucket wae delicious. The coating was thin and there was no mess upon eating the chicken. The juiciness and spiciness co-existed together and the taste was awesome. The srirscha mayo sauce was delicious! The pineapple quencher was pricey for the size but it was delicious! A little too sweet but enjoyable. The sandwich was beautiful! I loved it. I added extra cheese with no tomatoes and it was delicious! The nuggests were delicious as well. Less breading and more chicken and chicken that tasted like chicken. Best nuggets! I wish the fries were warm. That was the only off putting thing! The drive home was less than 4 minutes and the fries were hard and cold. I wish they were freshly made. I will be ordering more in the future! Loved it! read more

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Food: Ordered a 4pc Chicken Tender Meal Deal with a side of Jolly spaghetti, extra gravy, a Peach Mango Pie, and a Ube Pie. The chicken was freshly fried, perfectly cooked, had a great crunch, and dipped perfectly in the gravy! I was actually very impressed. The Jolly spaghetti is a must for me even though it's only ok. The peach mango pie had the perfect crispy flaky crust that you want and the sweet filling took it to the moon. The Ube pie was sweet but didn't have that full on Ube flavor that I was hoping for so it missed the mark for me. Ambiance: Very friendly staff. They went straight to the tables to clean them once people left from them. They were efficient and the vibes were welcoming and friendly. Parking: Plenty of mall parking in the area. I'm going to hold off on my secret spot though read more

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Haven't ordered from here in a while, but their app makes it so convenient to order again. Being able to place an order ahead of time is super helpful because this place is always packed! It saves us from having to wait forever once we arrive. The app also regularly offers really good deals like $10 off $30 or more, which makes feeding the family a lot more affordable. The Bucket Treat A is perfect for my family since it comes with 2 sides plus gravy. The adobo rice was surprisingly good and my daughter absolutely loves their spaghetti. Adding the palabok fiesta pretty much completes the meal for us. And of course, we can never skip the peach mango pie. The app has given us free ube pie offers a few times, but honestly nothing beats the peach mango pie. Still the best dessert on the menu in my opinion. Definitely a great option for a busy weekday meal when you want something quick, filling, and easy for the whole family read more

Jollibee - Fast Food Near Me - Milpitas, California

The Chickenjoy bucket came with three drumsticks and three thighs. Flavor wise, it tasted like an ordinary fried chicken. I did like how moist, tender, and crunchy the chicken was. The palabok was okay. The sauce felt thick and paste-like, which didn't mix well with the rice noodles. It lacked that smooth, evenly coated bite I was expecting. The chicken tender was tasty, but small for the price. They taste similar to Raising Cane's tenders, including the sauce that comes with them. Both the ube pie and peach mango pie were yummy, but also on the smaller side. Good flavors, but wish they were a bit bigger. As for the experience, there are three self order kiosks, which is convenient. Customer service was okay and the service itself was slow, considering how many employees were working. The wait time for the food took about 15 minutes. Aside from that, the restaurant was clean and there was plenty of parking available. read more

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Chickenjoy has come a long way! The crispy, juicy, and perfectly seasoned pieces of enormous chicken parts have proven to become the Best Fast Food Fried Chicken in the country -twice. It just took a while for America to finally notice. This review is long overdue. Thought it'd be timely to give them praise not only for their recent award-winning Chickenjoy, but also for their upgraded technology. Love the enhanced customer experience with the self-order kiosks and the ready pick up screen. You can monitor your order being prepared... what a concept! Ha! Definitely more convenient and efficient, especially during those busy times. Lastly, I need to give a shout out to the large workforce that keeps the restaurant clean. Time for my monthly rotation. I'll have the usual... A bucket of Chickenjoy and 6 peach-mango pies for the family! read more

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Chickenjoy, please [Milpitas CA] I've not dined in a Jollibee in a long time so we decided to have a quick dinner here while at the Great Mall in Milpitas. The line was long but it went fast. What took long was waiting for the food. They yell out your name when your order is ready but if you're seated at the dining room area you probably won't be able to hear your name when called, many folks were standing nearby including the hubby while I grabbed a table. Offering all-time favorites we ordered a combo of Chickenjoy w/ Jollibee Spaghetti. Catering to the Filipino community and Filipino-American families living in the area, Jollibee brought a familiar feeling of home. So yummy... there's always a line at Jollibee. Your best entrance to Jollibee at the Great Mall is in Entrance 1, located in Neighborhood 1 across from Starbucks. Review #3942 read more

Jollibee - 10.18.25 It's a Jollibee world! - Fast Food Near Me - Milpitas, California

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This location is the busiest since it's conveniently located inside Great Mall. Their newly installed kiosks aren't working, so I have no choice to wait in line to try their limited edition Ube Coconut Freeze and Katseye Korean BBQ fried chicken. The ube coconut freeze is refreshing with good amount of Ube. Don't recommend drinking out of a regular straw, so I have to find a boba straw to sip. Katseye Korean bbq chicken wasn't spicy as their spicy crunchy chicken, but the flavorful crispy skin goes well with a side of mashed potato. I do like the decor here, but it's challenging to find an available seat during the weekends, especially holiday shopping season. read more

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It had been awhile since we had Jollibee's Fried Chicken. Thankfully, a friend brought it to our potluck! This was the first time, I had it with their brown gravy. Wow, that was delicious. I think I still prefer just the Fried goodness of the chicken. But, it was very flavorful with the lard-laden gravy. LOL. read more

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Visited on a busy Saturday for lunch. Parking was in the shared mall lot. The place was busy but kept clean by the staff. Our order took some time to be ready ~20 mins. Chickenjoy and Palabok were delicious and tasted the same as the original ones I've tasted in the Philippines. Just wish they has calamansi for the palabok though. Prices a bit up there. Overall, I'd give this place a 3.5/5. read more

Jollibee - Fast Food Near Me - Milpitas, California

Had a very disappointing experience at the Jollibee in Milpitas. So we ordered a family bucket and a half gallon of pineapple quencher so we spent a decent amount of money and we simply asked for ice to go with the half gallon drink. One of the associates was about to give us a large cup of ice, but the manager immediately stopped him, told him to take it back, and instructed him to give us small cups instead. Watching that happen right in front of us was honestly so embarrassing. Being so stingy over ice is UNBELIEVABLE!! It's not about getting something for free--it's about basic customer service and treating customer right. The manager's behavior left a very negative impression. Instead of making customers feel great, they made us feel like asking for ice was asking too much. A little generosity and common sense would have gone a long way. VERY DISAPPOINTING MANAGEMENT. I hope Jollibee addresses this because this experience can drive customers away. read more

Jollibee - Fast Food Near Me - Milpitas, California

This place was PACKED full of people. We waited 15 minutes to use self serve kiosk then another 35 minutes for food. When we ordered there were zero places to sit our family of four. But by the time food was ready we had a table. Not sure if coming on Sunday at noon was a good idea. The chicken was crispy and juicy but not much flavor. Maybe spicy has more flavor but I'm not a fan of too hot foods. Gravy has a robust chicken stock flavor that is a little over powering after a few bites. Fries were good, burgers just ok and special sauce wasn't all that special. Not too sure why people rave about it or call it best chicken chain. I wouldn't make a point of coming back but wouldn't be mad if we I had to eat here again. Just not my first choice for fried chicken. read more

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This is a Filipino fried chicken chain store . Today is Saturday and the line is super long . Most people who lined up Filipino. The chicken is served super hot in temperature. The skin ( outside batter ) was very flavorful. The inside is tender and juicy but did not get marinated like Popeye chicken . The meat is so tender that reminds me of KFC chicken . Similar grade of chicken . Too soft , not my personal preference. Ambience is fun and family oriented. read more

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Be ready to spend forever here if you go on a Saturday afternoon. The parking is very bad since it's right by the mall and we had to park all the way back by Home Depot because everyone was just circling for spots. Then the kiosks were "down" even though they looked totally fine, so it took forever to order and longer to get your order. They need a better system for the rush. It's chaotic with customers and staff rushing back and forth throughout the place. They also just give you these flimsy paper plates to use to eat. The spaghetti was the highlight though, delicious and way better than I expected for fast food. I'd give it a 7.5. The chicken was fresh and crispy but the flavor is just okay, kind of generic like the gravy. Chicken is a 7.1 for me. I would try their other items next time, like the ube pie and other pies. Heads up: You really have to budget a lot of extra time for this place. read more

Jollibee - Fried chicken, gravy, spaghetti, mashed potatoes - Fast Food Near Me - Milpitas, California

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I'd like to write this review specifically for Paulynne. I attempted to make a to-go order for my family's dinner during a busy weekend at this location. I was trying to find the best deal in order to get 16 pieces of chicken, but there were no viable options available. I tried to weigh out my options in order to get the best deal, and I definitely said some things to complicate the situation even more throughout the process. But Paulynne wasn't having any of it. She strengthened and laid everything out like a genies magic carpet, which helped me narrow down my decisions to the decimal point. She chopped everything up and packaged them up before my eyes were even opened. She also offered for me to sign up for a membership, noticing that I have been a frequent customer without me even having to tell her, which gave me a $10 discount on my $60 order. I want to let the Jolibee management team know about this, but I didn't want to bother anyone because they were all super busy. But I really do hope that you guys do read through this at a later time, because Paulynne is a type of 5-Star employee that you really don't want to lose. Hope you all have a jolly day! read more

This location has plenty of indoor seating and is located inside the Great Mall. Their chicken is always good. The chicken was fresh and crispy however, they do lag to complete your order. Ordered the classic 3 piece meal with a pineapple drink. The pineapple drink itself is worth stopping in. I wish they offered chicken breast meat as an option but they only serve dark meat, strips and sandwiches. Definitely a good place to eat while getting some shopping done. read more

Jollibee - 3 piece chicken joy meal. - Fast Food Near Me - Milpitas, California

Always fast even when there's a hungry crowd of people! This shop is in the mall but has a handy external entrance. I like that I can order from one of three self serve kiosks if I don't want to wait in line. Food has always been good! read more

Jollibee - Fast Food Near Me - Milpitas, California

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First time here at this location!! Super super crowded. I'm assuming its because it is located inside the Great Mall that the line here is crazy long and inside is super crowded However with that being said, the employees were still courteous and even though it was very busy my order was correct and food was ready in about 10 min Parking is hard to find as again due to the location (Great Mall) read more

Wanted to try Jollibee at the mall. The line was super long on a weekend but the workers moved fast. I got the tender meal with an ube pie and mashed potato side. Food came out in a reasonable amount of time but there was no more seating in side the restruant. The tenders were on the drier side and they did not give enough sauce. The mashed potatoes are amazing one of the best I had! Definitely could've had more gravy with it though. The ube pie was delicious as well it was crispy and flakey and the ube flavor was good. read more

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Ordered 6pc w 2 mashed potatoes. Placed the order 40 minutes ahead, arrived and showed Lhance my order confirmation AND they repeated my name back to me THREE TIMES. After 25 minutes they asked me for my order and name AGAIN and did not even have my order in their system so they had to take a photo and make my order. I have no idea what else I need to do but everytime at this location the service is absolutely despicable. Was an hr before close so it was not busy and there was even Doordashers that arrived after me to get their order packed from ROWS of cooked chicken so it wasn't like they were out. I don't even care if there are workers that don't speak English, WHY WOULD YOU HAVE THEM AT THE FRONT DEALING WITH CUSTOMERS??? Chicken slaps tho read more

tl;dr Jollibee has been hyped up for me but unfortunately disappointed. Comparable in quality to KFC or just a tad better. On a weekend afternoon, the mall was packed so the wait time was ~20 minutes for everyone's meals. The staff was upfront and polite about it, so props to them on what must have been a very busy day. My husband and I got a spicy chicken sandwich combo, the 2 pc spicy chickenjoy + 1 side combo, and 2 of the summer refreshers (pineapple and guava). My husband was still hungry after his combo and was pretty underwhelmed. I was full enough after my combo, but I felt like the oil and batter on the chicken was similar to KFC quality - very heavy and oily. The peach mango pie was a nice add on to the combo meals, but it was quite bready and really felt like fast food pie. We didn't get to try the spaghetti, palabok, or burger side of the menu, but since we weren't impressed by the chicken, I'm not sure we'd care to return since there's so much good food in Milpitas. read more

Jollibee - Menu July 5 2025 - Fast Food Near Me - Milpitas, California

Still great chicken. Juicy and tender. Do wish the spicy had a bit more kick to it. Ordered on the app which is nice but the time it says it would be ready was off by 10 minutes. Plenty of seating but it is hot inside and makes it hard to enjoy the meal. Ordered a side of spaghetti and it was super small of the price. It came in the same size as the gravy and it wasn't even filled. It was like only 3 bites. That was disappointing. Got aloha burger which was good. I liked the pineapple inside wish it was grilled pineapple. The peach mango was good but I do miss the banana langka. Bring it back. Overall still a good meal when craving something fried. read more

This Jollibee is always busy but it's definitely worth the wait! Best fried chicken hands down! read more

Jollibee - 10pc Chickenjoy Bucket - Fast Food Near Me - Milpitas, California

I grew up going to a lot of Filipino potlucks - the kind that are scheduled for 5:00 but no one shows up until 6:30, but when people do arrive there is an amazing array of delicious dishes. My parents would make literally 300 pork skewers and equal number of lumpia which would be devoured before the MagicSing karaoke machine had even been plugged in. While there are plenty of restaurants around here where you can find sisig, menudo, pancit, and adobo, sometimes Jollibee is inviting. After reading a recent article in The Atlantic about Jollibee I felt compelled to make visit. We came here on a Sunday afternoon in the midst of the Christmas shopping season. Finding a place to park was the major challenge but we were luckier than many others circling the lot. The line to order was especially long when we walked in, so we elected to get our shopping done. About 1.5 hours later we returned, only to see that the line was even longer. But we were pot committed at that point. We got some Chickenjoy and a serving of the Jolly spaghetti. Because of the large volume of customers the chicken was hot (almost too hot) and crispy. The meat was moist and skin had that interesting flavor of garlic with a hint of citrus and soy (well, not quite soy) that gave it a rich and complex flavor. The spaghetti had that curious sweetness that some people might not like but I think it's a nice changeup from the more traditional Italian versions. The fries were just okay, and were unexpectedly soggy even though I assume that they were also freshly made. One quibble is that the food has gotten quite expensive. I marveled at some of the large orders that were put together - seriously, some of those must have cost over $200. It's a bit of an indulgence, but good for an occasional treat. read more

Can't go wrong with Jollibee. Fried chicken was juicy with nice crunch. Spicy has a good kick compared to other chicken places like Popeyes or KFC. The adobo rice is a must. All of their quenchers are good too. Sweet and refreshing. Got to have the mango peach pie and ube pie. Mango peach is sweeter than the ube. Ube is my favorite. Smooth and creamy with a very authentic ube taste. They were extremely busy so we ordered online. The wait is kinda of long for being fast food. Staff are always super friendly. read more

Jollibee needs to add another screen on both ends of their restaurant so customers know when their order is being prepared or ready. The waiting area gets so packed and it makes to hard to navigate. If they can't add a screen, add a speaker box to call out orders. Like most restaurants, their serving size has shrunk and the price increased. Expect a long wait on weekends on your orders, as well as looking out for a table to dine in at. read more

Sean was the man! He was very communicative and very kind towards us. Me and my kids took a while to choose what we wanted but man Sean was super friendly and guided us through the menu very well. Food was also great as always. read more

I've been going to Jollibee for years!! I was craving Jollibee the other day since I haven't had it in sooo long. I ordered the Spicy Deluxe Chicken Sandwich. It has a spicy mayo sauce, jalapeños, tomatoes and lettuce inside. The chicken was so juicy and tender! 8/10 Highly recommend trying it out if you want a good chicken sandwich. Then I ordered my usual Jolly Spaghetti. If you're not into sweet spaghetti then this isn't for you. We also ordered 2 pcs Spicy Chickenjoy and requested for both thighs. Is it just me or did anyone notice that the chicken portion has gotten smaller over the years? Flavors are still amazing but I'm just shocked to see how the portions have changed. That's why I give it minus one star for that. read more

Jollibee - Spicy Deluxe Chicken Sandwich - Fast Food Near Me - Milpitas, California

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The chicken here is great. The meal deals are a bit expensive for being deals but come with a lot. Service was polite. I got the two piece chickenjoy meal with 1 side, drink and a pie. I paid extra to upgrade the side to adobo rice and the drink to a pineapple quencher. I chose the spicy chicken and mango pie. The chicken was very flavorful to the bone and perfect with the gravy. The skin is delicious. The adobo rice was enjoyable. The pineapple quencher was just okay. The mango pie was fine but not amazing, pretty similar to other fast food pies. read more

I had a truly upsetting experience at this Jollibee. One of their bathrooms was out of order, so I used the only available one with my baby. After only five minutes, the cleaning crew and the manager began relentlessly banging on the door, demanding I leave. I told them multiple times that I was with an infant and just needed a few more minutes, but they wouldn't stop. It felt like total harassment while I was in a private space caring for a child. To make matters worse, when I tried to file a formal complaint afterward, the staff explicitly told me I was "forbidden" from doing so in-store. read more

Got this delivered so I can not review the service or ambiance I've seen this place many times, and I finally decided to try it. According to the internet, this is a Filipino-style chicken joint. I got the 2 piece chickenjoy combo with the spaghetti, which was 10.99. Not too bad. The chicken was really good. Juicy and crisp, but it was a little salty in my opinion, especially when I ate it with the gravy. Biscuit was okay Spaghetti was interesting. It tasted like barbecue sauce instead of marinara, but I guess that's the Filipino style? I don't think the spaghetti was bad, just not my style. I would come back here to eat again, just I would order something else. Edit: looked at my receipt and they charged me additional 1.50 for the side of spaghetti even though it is included in the meal. read more

I love Jollibee. The chicken is crispy while juicy and amazing. The pies are also great. I mean peach mango (my two favorite fruits) and ube ( which tastes amazing) it rocks read more

Sometimes I just crave fast food, and one of my favorite fried chicken fast food chains is Jollibee. I always visit the location at the Great Mall. They serve fried chicken sandwiches, fried chicken, spaghetti, and pies. Their chicken was very juicy and tender. I also tried their spaghetti for the first time and liked it. It's sweeter than usual spaghetti, but that's the Filipino twist they purposely add to all their dishes. Their limited time only ube pie was tasty. I always upgrade my drink to their signature pineapple quencher as well. Very refreshing~ Next time, I'm going to try their Palabok Fiesta, which is a traditional Filipino noodle dish covered in garlic sauce, and Aloha Chicken Sandwich. read more

Jollibee - Fast Food Near Me - Milpitas, California

This place chicken bucket is either a hit or miss in terms of being too salty. When it's just the right amount of umami feel and tenderness it's great :) Otherwise when it produces super salty chicken, money down the drain :( Neutral feelings about the service. Ambiance wise, plenty of seats and fairly clean. read more

I want to give a shoutout to the manager at this Jollibee. We had a last-minute catering order come up for a company lunch - the kind of request that could easily have been turned down given the short notice. Instead, Monica handled it with total professionalism and a great attitude, making sure everything was accommodated and ready on time. The level of flexibility and customer service we received was above and beyond. This kind of dedication does not go unnoticed, we will definitely be back for future catering needs. Thank you Monica and team! read more

This was my first experience at Jollibee, so my expectations weren't as high as seasoned fans. We ordered the regular and spicy Chickenjoy, spaghetti, tenders, and Palabok . The spicy Chickenjoy was the standout- juicy, flavorful, and it definitely surpassed my expectations. The spaghetti had that signature sweetness my girlfriend told me about (she grew up on Jollibee, so she was my guide), and it hit the spot. The tenders, though, were a bit dry - I probably wouldn't get those again. To be fair, we had Raising Cane's just a couple of days earlier, and that's their specialty, so the comparison might not be fair. Service was great. The cashier kept the line moving even during the dinner rush, and the lady who handed us our food was friendly and welcoming with a big smile. We didn't dine in, so I can't speak much on the restaurant itself, but the front looked clean and well-kept. And of course, I had to snap a picture with the GOAT himself, the Bee! read more

Jollibee - Fast Food Near Me - Milpitas, California

I'd been meaning to try Jollibee for quite some time. I'm glad I finally did. It may not be my number one favorite fast food fried chicken, but it was quite good. I loved the sauce selection, and the inclusion of gravy as a dipping option. The space of the restaurant was much bigger and nicer than expected which was great. And the staff were very friendly, even in the face of order errors and stress. I'll definitely be coming back to try some other stuff, like their spaghetti. If you stop by, I can't recommend enough their pineapple quencher drink. It's amazing. read more

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Surprisingly, Jolliebee fried chicken or at least the chicken tenders are so good here. This place is usually packed with crowds and long lines of people during peak hours. I rarely go inside, but since it was empty in the morning hours on Tuesday, it was worth the stop. Only thing I didn't like were staffs talking too much with each other. It can take 10-15 minutes for an order even when there's no lines. Customers usually order from app for pick up. I tried their 3-piece chicken tenders meal which comes with the side and beverage. I had the pineapple juice and wow, it tasted much better than expected. Very good pineapple juice here. Spaghetti side wasn't the best though. I may try other side items next time. Chicken tenders were delicious. I never knew the chicken meat was that good. Just under $15 for my meal set order. I think it's pricey for fast foods these days, but Jolliebee chicken is very good tasting here. Yummy. Tempting place. Best of all, the dining space is huge! Yes, very comfortable and spacious inside. If you can deal with the crowds and longer wait times for foods, this place is worth the stop. read more

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