Extremely disappointed with this venue.
My husband and I had our wedding here recently, and it turned into one of the most stressful and embarrassing experiences of our lives.
From the ceremony to the reception, almost everything we discussed and confirmed beforehand was ignored.
Before booking, I specifically asked Evelyn if the Indian food truck would be there on our wedding day, and she assured me it would not. However, it was parked in the lot during our wedding, and their customers took up parking spaces, making it difficult for our guests to find parking.
We also clearly instructed them that guests should enter through the side door during the ceremony. Instead, they were directed through the front entrance, where they saw unfinished table setups before the reception was even ready.
The bar was supposed to remain closed during the ceremony, and hors d'oeuvres were not meant to be served until afterward. Instead, the bar was left open, and guests started eating appetizers before the ceremony even began.
Evelyn promised there would be enough staff to handle the reception setup, but our own guests ended up setting up dinner tables. She also promised to save hors d'oeuvres for my husband and me after photos, but by the time we returned, there was nothing left for us to try.
We were also told the owner, Zahir, would not be present, but he was there the entire time micromanaging guests and making everyone uncomfortable. He even threatened guests that they would be kicked out if they opened the side door, forcing everyone through the front entrance. Multiple guests commented on how uncomfortable his behavior made them feel.
We paid for an open bar package, yet the bar was shut down and they only had 30 minutes of the bar. Evelyn mentioned that our guest was gonna get tickets for the tickets for the drinks, they did not have that. On top of that, we later found out guests were being charged for sodas that WE PROVIDED ourselves. They should at least give our money back for the open bar because both our family and friends were paying for their drinks.
Completely unacceptable.
To make matters worse, as the bride and groom, we were served dinner last. Almost everyone had already finished eating before we even received our meals, and my sister had to track someone down just to ask where our food was.
On top of that, we were assured there would be plenty of food for all of our guests. Unfortunately, food ran out quickly, and several of our guests didn't even get the chance to try it. That was extremely embarrassing and unacceptable, especially at a wedding where we paid to make sure everyone would be properly taken care of.
Our contract also promised water and iced tea service, but neither was provided.
Evelyn, who promised to coordinate and be present throughout the wedding, was nowhere to be found when issues kept happening. At one point, I -- the bride -- had to go into the kitchen myself to find her.
During cake cutting, there were no plates prepared, and I had to yell for someone to bring plates and serve guests.
We also paid to have the venue until 10 PM, but Zahir suddenly PULLED ME and said the event would end at 9 PM.
On top of all this, the venue was unbearably hot the entire night with almost no ventilation. Guests were sweating throughout the ceremony and reception.
There was even water leaking from an opening in the women's bathroom ceiling, and some guests had water drip onto their clothes.
By the end of the night, we were so overwhelmed and frustrated that we could not even enjoy my own wedding.
This venue was unprofessional, disorganized, understaffed, and incredibly disappointing.
We are beyond unhappy with how everything turned out and deeply embarrassed in front of our guests.
We absolutely do NOT recommend this place, and we hope no other couple has to go through what we experienced. read more