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    IHOP

    2.7 (43 reviews)
    Open Open 24 hours

    Order IHOP Takeout or Delivery

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    Spicy beef omelette with Seranno Chili Peppers & avocado on top.
    Nini M.

    I was contemplating between a two and three star review decided on a three-star review but honestly it's about a 2.75 review. Food was great came out fresh and hot everything was as ordered and family was happy. I have a family member who has worked at IHOP since they began in the '60s. My family member is a general manager and has served many IHOP locations all over the States. Because of this I've had my fair share of meals served at IHOP. This location is definitely one of the worst locations as far as staff goes. Swedish crepes with scrambled eggs hash browns and bacon and sausage. Everything was absolutely yummy and cooked perfectly to what I had asked for. Strawberries and cream crepes with an order of scrambled eggs crispy bacon and crispy hash brown. This was child approved and she finished her complete meal. Spicy omelette with beef, vegetables and avocado. This was husband approved and he really enjoyed it. This had Serrano Chilis in it and they were delicious and you could definitely tell they were a part of the omelette. Now here's the reason for the 2.75 stars. Wait staff was super slow. Had no rush for anything and another staff member had to bring us our food plates. I had ordered Dr Pepper to drink and the first cup was great staff member brought me a second cup and I noticed that it was way darker than the first. I took a sip and immediately spit it out as it was absolutely disgusting. Of course are staff member was nowhere to be found so I flagged down a staff member to let him know that there was a problem with my drink. He apologized and told me that they started cleaning out the drink area and that Dr Pepper should not have been served me at all. I noticed that instead of actually serving customers a lot of the wait staff seemed more interested in gossiping amongst themselves.

    Tonight's experience was terrible . Food was cold - cheese was not even melted on omelette- I understand that the heat lamp was not working but find another way to heat the food. The waitress Bridgett was not friendly and a bit rude. Really didn't appreciate the fact that she went and talked shit about the interaction she had with me at the table. Also you could hear the wait staff complaining about how much they hate their job in the kitchen. Trust me the customers are aware. I will not be returning and it's not a surprise as to why the place was empty and they are not making any money. And the icing on the cake manager was sitting right behind us.

    Jay C.

    Ordered the T-bone steak medium rare and got well done. Sent it back and got well done again. Service was okay. She was the only server that night so maybe that's why she was never around to check on me. Place was dirty and it took forever for me to get my food and pay. Hopefully they'll change.

    "Open 24 hours"

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    Ask the Community - IHOP

    Review Highlights - IHOP

    Our waiter was this guy named Gabe who has been working there for 6 years.

    Mentioned in 3 reviews

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    The Butcher Shop

    The Butcher Shop

    3.6
    (227 reviews)
    2.6 mi
    $$

    While traveling for work, I was looking for a place that felt uniquely Longview, and The Butcher…read moreShop & Bakery was exactly what I was hoping to find. The restaurant was busy with families enjoying dinner, and the back room was completely booked for what looked like a birthday party. It's the kind of place that immediately feels like a community staple. The menu is full of American classics, and I went with the spicy cheeseburger. Overall, it was really good. My only minor complaint was that the jalapeños were sliced a little thick, so they kept slipping out of the burger. One thing I loved was the old-school condiment bar where you can customize your burger just the way you like it. After dinner, I couldn't pass up the bakery case. The cookies, cakes, and pies all looked fantastic. The employee recommended the Heathen Cookie, so I grabbed one along with a lemon icebox cookie to enjoy later. I always appreciate finding local restaurants that are clearly supported by the community, and this is one of those places. If you find yourself in Longview, The Butcher Shop & Bakery is well worth a visit for both the food and the hometown atmosphere.

    Dang!! Butcher Shop, you need to do better. Customer service matters, and paying customers…read moreshouldn't have to deal with rude, disrespectful employees. We stopped in on Thursday around 5:30 p.m. hoping to grab some salted caramel cookies, but they were sold out. So my husband ordered three Heath cookies and three white chocolate macadamia nut cookies instead. When the employee handed us our order, there was only one white chocolate macadamia nut cookie. My husband politely let her know that he had ordered three. Instead of simply saying, "Oops, let me fix that," she immediately argued that he had only asked for one. When he asked for the other two cookies, she gave us an obvious attitude. I honestly don't understand why. It's not like we were asking for free cookies--we paid for the other two. Maybe she was annoyed that she had to ring them up separately, but regardless, that isn't how customers should be treated. We stayed polite the entire time. We didn't raise our voices or give her any attitude back. It was disappointing to be treated that way over such a simple mistake. Experiences like this leave a bad impression, and my husband said that was the last time he'll shop at this location. The really disappointing part is that they make some damn good cookies. It's a shame that great products are being overshadowed by poor customer service.

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    The Butcher Shop
    One badass chicken sangwich!
    One badass chicken sangwich!
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    IHOP - breakfast_brunch - Updated August 2026

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