The service started out very slow...both in being acknowledged by our server and then getting our drinks. However, it was very busy when we arrived & our server was so apologetic. My husband got the Classic Crispy Chicken Sandwich with sweet potato fries. He said the sandwich was "okay." The sweet potato fries, though, were so good that he insisted I try one. So so good! I got the Strawberry Fields Salad. It was really good. The chicken was a tad dry, but the salad, overall, was solid & I would get it again, read more

BJ's Restaurant & Brewhouse - BJ's Classic Crispy Chicken Sandwich - New American Near Me - Longview, Texas

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I use to live bjs brew house, now not so much. I ordered the chicken and it was like rubber. I told the server and she offered to get me something else, so I opted for the chicken parm. Gross!! Also rubber chicken pasta was barely warm. So I munched on the crust of my granddaughters pizza. Took a few bites of the desserts and left. And on top of all that it's freaking expensive!! read more

We came here for dinner before our grandsons HS Graduation ceremony. We had reservations. 27 people showed up. We had 2 waitresses assigned to our group. Friday May 30 at 3 pm Everything went smooth with ordering and getting our food out. No complaints from anyone in the group. Oh wait the 11 year old didn't like the root beer . Our waitress had a joke for us What did the say to the when he fell off the edge of the glass of Bloody Mary? Don't worry olive (I'll live) read more

BJ's Restaurant & Brewhouse - New American Near Me - Longview, Texas

Terrible customer service for a loyal consumer. I see why their reviews are so bad for this specific location across multiple platforms. Ordered tonight through a 3rd party, and the same plate I eat every time I visit is EXTREMELY spicy and incredibly salty. It has never had any spice (I'm sensitive and take appropriate caution). As in, the chef made a mistake and fired it out anyway. DD refused a redelivery or refund, as I was honest that I received the right order. I called the store directly, explained thoroughly, and asked if I could return it and pick up a new and correct order before they close. After politely arguing around 4x, telling the manager what DD said, I was told there was nothing they could do. This is not true - they could give a courtesy re-fire for a loyal customer, but refused. Wasted $30 for nothing. The cook is either a poor employee or bound to know they messed up and sent it out anyway. read more

Chandler was the best waitress ever to us today!! We loved having her as our waitress and the food was so good. read more

BJ's Restaurant & Brewhouse - Ribeye Steak & Steamed Broccoli Broccoli Cheddar Soup in Sourdough bread bowl with caesar salad - New American Near Me - Longview, Texas

We left after an hour. Ordered salads and appetizers... Manager had an excuse for everything. Got salads and one appetizer order that was cold. Never got 2nd appetizer. read more

Great service. Love the environment. Amber our waitress was very kind. Never had a empty glass. Even made sure my burger was exactly the way I want it and I'm pretty picky so bravo BJs restaurant in Longview Texas. Will for sure be going back read more

Love Amber she's the best! Always pleasant with great customer service!, knowledgeable on menu items! She keeps the atmosphere fun!

They were out of a lot of beers. And I'm a blue moon guy and there pour was nasty and tasted like sewer water. They either had a bad keg or they don't clean their taps regularly. I uber there and couldn't leave so I suffered through the experience read more

We live about an hour from Longview but always have lunch at BJ'S when we're in town mainly because of our favorite server, Amber Patty! The food and beer is great, but Amber makes it the best! Ask for Amber when you go! read more

Haven't been to BJs in years, but decided to go today with my mom. We walked is and the hostess was so rude. She got our menus, and started walking to the bar, mom asked her if we could sit away from the bar and you would think we insulted her in a major way. Her face went completely agree and huffed over to the other side of the restaurant, she dropped our menus on the table and walked away...so we left. Customer service matters! read more

Madi is the best server! She is so nice and attentive. The food was so quick, and everything was delicious. I also love the vibe whenever I come to the Beer Dinners. BJ's is a great spot! read more

BJ's Restaurant & Brewhouse - New American Near Me - Longview, Texas

The atmosphere was amazing, the food was phenomenal & the service was awesome! Definitely recommend this place! read more

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Food was delicious. No wait time. Everything came out as ordered. Our waitress Chandler was amazing! She was very professional, courteous and helpful. We will be back just to see her and sit in her area. She is very good at her job and we appreciate her. read more

I believe our waitress was Maddie she was amazing! Had a great experience all together, food was great came out hot and even better drinks! Only complaint would be how dark it is in the restaurant. read more

Chandler is amazing! Very attentive and helpful with making selections. Great sense of humor and pleasant attitude. Chandler for President!

Everything was great! Delicious food. But what was really special was Chandler! Her attention to detail and bubbly personality were so fun! She took great care of us and the kids. read more

Chandler is the best waitress i've ever had at BJ's! She will keep me coming back. I feel like I made a friend.

Service with out waitress Ms.Chandler was fast and friendly. Her recommendations were the best. Definitely will be back!

My food was disgusting. I ordered the Philly cheesesteak with fries. The meat was tough and tasteless, the bread hard and dry, no sauce or cheese which a Philly cheesesteak should have cheese! And barely any onions and peppers. Everyone else's food was delicious. My mom got the California chicken sandwich with fries. My best friend go the California chicken flatbread without bacon. I couldn't choke down any more of my nasty food so my best friend shared hers with me. We got Pizookie's which were delicious. I got the hot fudge brownie one and my mom and best friend shared the mini order of 3 with salted caramel, triple chocolate and cookies and cream. The server was friendly and ambiance was perfect for an early lunch. read more

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Very good. Service quick and efficient. Menu has variety to suit any taste. Would like a seating area for adults only!

We got the mozzarella basil salad along with the house salad and shared a great white gluten-free pizza. Food was great, service was good. Definitely will be returning. read more

I almost went 0 starts. Please avoid this place at all cost. Service is terrible. Menu is sub-par at best. Customer service is horrible. Bad experience every time we go here. Me and my family sat for 20 min before being approached and by that time we were getting up to leave. This would be the 3rd time we have walked out this place due to slow service. I figured to give them another try since it's been months since we've been and it was again an EPIC fail. read more

I had a great experience due to the bartenders. Cassie and Mady -Smart friendly great service bartenders. The ahi tuna salad however, while delicious didn't have anywhere as much tuna as the picture on the menu nor as I remember read more

8 dollars for a beer in texas is ridiculous. Lived in California and went to bjs I got beer for entire table for 17 dollars. Longview texas Bjs brewery is nurs on beer prices when u can order a 6 pack to go for 10 dollars read more

I think I've had just about enough of BJ's. I went there and got the Soup and Salad, with Broccoli Cheddar soup in a Bread Bowl and a Caesar salad with a root beer. The soup itself was okay, it just needed more flavor like some bacon or at least some more seasoning like Cajun seasoning or salt and pepper. I know it's a gluten-sensitive dish, but some things need gluten. The bread bowl was, for all intents and purposes, a publicity stunt. I've never had to put salt on a piece of bread before for it to taste better. The Caesar salad was good, but why should I pay more money for Caesar salad at BJ's when I could just make it at home? You tell me, BJ's. That's another thing. This place is overpriced for what you get. I looked at the pastas on the menu. Over $20 for spaghetti and meatballs. I've had it in the past, and I can do that at home for cheaper. Even the Italian restaurants I've been to in the area don't charge that much. Also, service was slow to get anything, including the to-go order we put in. There were maybe five or six tables full in the whole restaurant, so they were not busy. One thing that really concerns me is that the food server didn't carry our meal out on a tray. She just carried the plates in her arms. That's not safe. I'm going through a food manager's course at the time of this review, and food can become contaminated that way. They carried out orders for bigger tables on trays, so why can't they do it for me? When I walked to the restroom, I saw the other waiters just casually talking as if the dirty tables didn't need to be bussed. The only reason this review doesn't get a one star is because the food wasn't disgusting. Sorry, but I've had better experiences at other restaurants that I prefer. read more

I'm done with their prime rib. The last 3 have been tough and grizzly. I wasn't going to get it again after the 2nd time but decided to give it a try because it was Sunday instead of Friday or Saturday night. But this is the last time. Also got marginal service. read more

food was great! our server was Gunner he had a great attitude and made great menu suggestions

I love this place. Pizza is great. Salmon bowl is amazing. Decorations are what you expect of a brew house. But the wait staff is always amazing read more

Where do I start off? I know, thanks to the most wonderful person who works here, shout out to Genesis! Thank you, you have been the most polite and sweet person who served us; ever actually! So besides the HUGE shout out to her, the food was immaculate! We ordered the 'Ahi Poke' and thank Goodness we did because it was so fresh, delicious and amazing! I will order this dish again and again honestly. Then we got the 'Fried Couscous Mac and Cheese Balls' which were great as well. For Dinner my husband got 'BJ's Kickin Chicken Sandwich' which he very much enjoyed! The chicken was a bit dry but he didn't mind because it was so good overall. Personally, I got the 'Enlightened Pacific Poke Soba Noodles' and to tell you the truth, this is the ONLY Specialty Entree that I will be ordering again. The ahi tuna was more fresh than I've had in a while and the buckwheat soba noodles were delicious at room temperature (slightly on the colder side) perfect as a creamy noodle ahi tuna salad 'type'! It's not a hot meal! (Which I liked a lot). My goodness best thing I've had, wish I knew the recipe and how they made this so I can make it myself for dinner. Thank you Genesis, you made our night very special and we don't go out often. God Bless you and the staff working at BJ's! read more

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An incredible selection of craft brews in everyone's preferred styles and flavors. Their brewery produces excellent beer across all the genres of beer, and their bartenders work a little Mixology to bring about some more good brews. My favorite is the Red Buffalo which is a mix of their Jeremiah Red and Tatonka Stout. It enhances the already great flavor of the Jeremiah Red and reduces the heaviness of the Tatonka Stout. Well, the restaurant is good, you can't beat the good beer selection that they have. read more

This has to be one of the worst restaurant experiences I've experienced in about ten years. Two couples came tonight, a Saturday, and it wasn't that crowded. We ordered two pizzas and three salads with drinks. It took a while for the drinks to arrive, but a little over an hour for one of the pizzas and one of the salads to arrive; the other pizza came twenty minutes later and was the wrong order - still nothing on the two Caesar salads. The incorrect pizza was sent in for a re-do, the pizza that arrived correct was cold (obviously sitting for a while). The comedy continued - the "redo" pizza came out thirty minutes later, followed by (finally) the Caesar salads. Our waitress, Cheyenne, attributed it to them being slammed - despite it not being crowded - although she seemed to have a lot of time to visit with other tables, deliver their food, and turn the other tables. We finally asked for our check- that took another 25 minutes - and the late and "redo" food that were promised to be taken off the check were still on there, including a third pizza order for their mistake. It took some time to get the check corrected. I don't know if this is prevalent within tis specific location of BJ's or if Cheyenne is just a bad server. Regardless, I would highly recommend you avoid coming to this restaurant. read more

Service is very slow and rude. The bar is more of a happy to see you bar. Be careful if you send food back. They charged me twice for the wrong entree and new entree. The pizookies are the best in this area. They have creative flavored beers and cider. read more

I love the tall blonde beer with the excellent food and service. BJ's is usually relatively quiet, read more

Always a great place when I work in Longview from Dallas Love the pizzas and the beer and the staff is very attentive !!!! read more

Ordered fish and chips and it was so greasy I couldn't eat it and service was the absolute worst and we were 1of 5 tables in there. I've continued to try this place every once and while and today was the last time. read more

If you love low lighting and bad food this place is it. Appetizer came out almost 30 minutes after ordering it and it was cold. Was served the wrong food. Even the kids food wasn't good. Very surprising. And service was amicable. I don't think I would ever be back even if someone paid me to go. read more

BJ's is one of our favorite places to each. Great food, They have wonderful gluten free options, and calorie continuous choices. We always love the atmosphere. Tonight we came in with a bigger party. The hostesses worked to get are party seated right away. We had the best server (Bree) that we have ever had. We always have great service, but Bree was very sweet and helpful. She knew what we needed even before we knew we needed it. I will start requesting Brees section each time we come eat from now on. Thank you Bree for a wonderful Birthday Dinner with my family. You made it extra special. read more

We haven't been here in maybe 2-3 years and decided to go on our date night. Wait staff was friendly but seemed rushed. Our food was average. My fries were lukewarm and my husbands veggies were dry. They did bring me out some fresh fries. I got the chicken club sandwich with avocado and the avocado was brown. I told management, he apologized and basically made excuses which didn't feel right. I told him I wouldn't feed my family an avocado that looked like that. We won't be going back. read more

BJ's Restaurant & Brewhouse - This is the avocado that was on my chicken club sandwich. - New American Near Me - Longview, Texas

Great Happy Hour! The food and atmosphere are very comfortable and inviting! The bartenders are the ones that make it so comfortable.