Friendly staff. Neighborhood vibe. Good food. Definitely a place that could be a regular visit.read more

Great pizza and a friendly staff, what more can one ask for? We ordered take out, and were pleased…read morewe stopped in!

Great food and service! Genuine hardworking owners!…read more Love this place! Great specials

Meat was tough to the point where I could chew it all day, rice had stone hard grains in it…read moreWon't be back

walked in to be seated I was greeted with "can I help you" instead of seating me. Place was near…read moreempty , Turned out that would be my server. Ordered appetizer and meal and specifically asked for appetizer 1st. Meal arrives 1st no appetizer! Asked about appetizer oh sometime that happens do you still want it? Checked meal ,fries are cooollllddd. Half the wings order also cold and half Luke warm. Asked them to remove from bill. Appetizer arrives hot as in just made! Advised server when she came back she got defensive as if I were accusing her of not putting in order incorrect rather than trying To recover ! Then I looked at Yelp and saw 1.9 rating had I reviewed prior i would not have wasted my time or money coming here.

"step" or "stephine" was our sever the last 2 times we ate here…read more last time my fiance and i ate here, one of the food runners walked up and asked for our plates saying she gave us the wrong food. a few seconds later she turns with the plates STACKED on top of each other.. then asked if we wanted it back. we said sure but barely touched it. today, we had the same lady and her attitude was just nasty. i'm assuming she knew it was us but that didn't matter, still was rude. the food was again messed up. i ordered a burger with wedge fries and i got the regular, skimpy fries. my fiance ordered 10 wings with wedges, he got the wedges but there was max 10 on the plate. i do not recommend this place..

The food was plentiful. The live music was great and the security measures are assuring.read more

This place is definitely open.... enjoying live music and a cold beer right now. Limited menu till…read morethe get fully staffed but the burgers and fries are awesome! Drink specials on Thursdays. Waitresses are friendly and attentive.

If you ever want a low-key, chill restaurant to have a nice lunch/dinner with you family, I highly…read moresuggest this restaurant. The vibe of the restaurant is very quiet yet very pleasant. The staff is very nice and they are very understanding especially if you do not know what you want! The food is top tier, so many options and especially a wide variety of calzones!

This is more of a 3-star review based on my overall experience, which reflects not just the…read moreLongview location, but Rotolo's as a chain. The main issue was the ordering process--it was frustrating from start to finish. I was trying to place a group lunch order, and one person requested a turkey burger. Apparently, only select Rotolo's locations offer that item, and Longview wasn't one of them. It would be helpful if the menu was consistent across all locations, or at least clearly marked to show which items are location-specific. Getting in touch with the Longview location was also a challenge. I tried calling multiple times, even just 10 minutes before opening, and couldn't get anyone to pick up. If you're a restaurant that handles lunch orders, it would make sense to have someone available a bit earlier to take phone calls and prepare for the day. I even contacted the Tyler location hoping they could assist since I was driving and trying to place the order remotely, but they told me they couldn't help with orders for another location. For a chain restaurant, there should be a better system in place--one where locations can at least support each other or help facilitate orders if needed. Eventually, I was able to reach the Longview store and place the order, but the whole process was inefficient and unnecessarily stressful, especially for something work-related. There's definitely room for improvement when it comes to communication, consistency, and overall coordination between locations.

The food was delicious and reasonably priced, as usual. Unlike other experiences here, the service…read morewas superb! Just ask for Destiny and you'll get excellent treatment!!

Everytime I come in they are out of something last time it was Thousand Island dressing Today it's…read morechips so no spinach dip. There's a Sams right down the road. Kitchen is slow. Tea order was wrong.

this is nothing but a good time! got a new staff recently and they rock out!!! come on weekendread more

What an absolute fall from grace. I used to order from here quite frequently. They had these large…read morechicken strips, 2 potato halves, and crispy fried pickles. Now its these tiny little baby chicken strips. 1 potato half that is chopped into 4 pieces. And soggy, gross fried pickles. I will never order from here again.

We ate there on taco Tuesday when they discount their tacos. It was around 9pm and they close at…read more10. My husband loved his traditional tacos, but since this is my review, I'm going by my shredded chicken tacos. It was very small and my first bite nearly choked me. I got a huge hunk of very tough chicken that I could not chew. I had to take it out of my mouth or choke on it, so I discreetly took it out and went for another bite. I couldn't believe it, but the second bite was the same. I told the girl at the counter and she said, " they boil the chicken in a huge pot and it would be impossible to get it all shredded". I let it go and ordered something else. I guess next time if my husband wants to go there, I will order the traditional tacos, but I much prefer chicken, but not theirs.

Food was great. Atmosphere amazing. Drinks were strong. My husband ordered a couple of tacos and I…read morehad the nachos. Best margarita in town. We sat in the patio and watched college football. I thought the menu was intimidating. There are so many choices and combinations. The nachos could definitely be shared. If you are looking for a casual dining experience stop here. I can't wait to go back. Highly recommend.

Food was amazing! Management was the best! Our waitress was so kind and amazing. Loved it so much.read more

We've been here a couple times and really enjoyed it every time…read more Weather, we were there watching a football game or for date night. The staff is always been really nice and service was fast and quick. To top it off foods really good too.