There's a reason the Chuy's in Austin was always packed and a reason this one is less than 1/2 capacity on a Friday. $150 is a lot to come out with but my son had a trip to the ER, it's Friday, and the whole family wanted some, so why not splurge and get some of the best Mexican food around? We didn't, we got it from here. We ordered and had an estimate of 5:35 PM. Upon arriving, one of the staff working To Go asked what I was waiting for and I told her we were early, gave our last name and she took note. This was shortly after 5 PM. I got a good tip ready, as I expected she would be tracking this order. 5:50 PM, my wife tried calling 3 times and no answer. I went inside. no one acknowledged me. Given there were so few people there, I don't understand why they can't answer the phone when my wife called 3 times, but can stand around texting on their own phones. The cleanliness was lacking, even in the unoccupied section. I would expect with so many staff and so few customers, someone could have picked up a little. I went to the front and mentioned the issue. I finally did get my order. I made sure all containers were there but my wife didn't mention the chocolate milk, so that was a loss. Unfortunately, I didn't open all containers to see the incorrect contents. I lost about an hour here. I didn't even get an apology for taking double the time I was told. They truly do not care! If someone in Austin pays attention, you need to get an on site manager. Given so many paid staff doing nothing, fire most and start over. Better to regain your reputation at a temporary expense. Review camera footage. It backs up time hacks and lazy employees. Chuy's has been around literally decades. I hate seeing it dragged through the mud for one rogue location. We will give this location another try in case it was a fluke. Taking my son to the ER was a better experience than this place. t would be funnier if it wasn't true. PS - I don't care about sorry for my poor experience, etc. Fix the problem. Make it good again. read more

Not sure why some bad reviews on here, but we enjoyed our visit. The restaurant is on par with other Chuy's we have been to. Service was nice and quick. Food was tasty and hot. Prices for lunch were good. Will go again! read more

Service was great. The food was not. 6 of us and none of us were happy with our food Wasn't what we thought it would be. The chuys in Arizona is different. Maybe it's not the same restaurant. read more

We spent $73 on a takeout order. When we arrived at our house, we found The Tex-Mex enchiladas were overcooked and cold The chicken fajita quesadilla was cold and overcooked The taco salad and the chips were warm and good. read more

The food was great. Had an enchilada dinner. Had a gathering of 15 family members to celebrate my sissy's birthday. Chris the manager was very helpful and accomodating. Our server Josie was outstanding. The chips had nice texture and flavor. Sauce with the chips had like a pico texture. Nice heat in sauce. Overall good experience. Very nice price point. Definitely will be returning. read more

I like the decor. The staff is very good. The food at Chuys used to be much better. We are from Austin (where it started), and have noticed a steady decline in the food quality. The sauces (tomatillo, table salsa) are not very tasty. Oh well. read more

First time eating here. Fun atmosphere and decor. Food was ok and hot but nothing great. Our favorite was the chips. Hot snd crunchy. Good parking snd clean restrooms. read more

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This is what I would call Meh-xican. It's mediocre at best, and since Longview has so many good Mexican restaurants, there's no reason to go here over places like Little Mexico or Lovely Eatery. We won't be back. read more

Again I can't say enough about how good they are. Staff is always pleasant. Food is always good. Atmosphere is relaxing and the Margaritas My pups read more

Chuy's - Patches and Piper watching my Chuy's delivery - Tex-Mex Near Me - Longview, Texas

if you order takeout show up 10 min late it takes forever even with very few cars in parking lot

I was thrilled when it was announced that there would be a Chueys in Longview, and I couldn't wait to try it out. I got the beef enchilada with chili on top and beef Taco and it was so good. It was flavorful, and came out piping hot. The rice and beans were tasty as well. Their salsa has a bit of a kick to it, but it was so fresh. Their jalapeño ranch dip is A1 as well. I've tried several other things at Chueys as well such as tacos, enchiladas, nachos, and queseadillas and they're all so good. You can't go wrong with anything on the menu. 10/10 recommend. The service was great and pretty speedy once we sat down. read more

Chuy's - Beef enchilada with chili on top, beef Taco, rice and beans - Tex-Mex Near Me - Longview, Texas

Went there with grandchildren. After the food came a grandchild had to go to the bathroom. While we were gone they cleared our table even though we hadn't touched the food. The manager remade the entire order except the queso and the food came back out was disgusting; cold, soggy, half of what was originally ordered. Eating out these days is not worth it - attitudes, quality of food, and cleanliness. Just not worth my hard earned money. I will stand in 108 weather and grill my steaks, vegetables and fajitas before I eat out again. The only good experience is small town restaurants - Red Rooster in Hawkins, The Line in Mineola, Peralta's in Quitman and Bodacious in Longview. I am done with big chains! read more

Long time chuy's customer from Austin to Dallas and now East Texas, glad they are here. Got my usual chuychanga with double rice and queso, and of course a side of jalapeno ranch for the chips and tortillas ... DELISH! MOLLI took excellent care of us! Can't wait to come back! Also always loce the dog pics on the walls and the Elvis tribute! One thing that stood out about this location was the entire place was impressively CLEAN, from the table to the booth seats and the restroom! kudos !!! read more

We visited Chuy's for the first time today! We were quoted 20 minutes for a wait time and that was almost exactly on point. The staff was very friendly and the service was fast. The only reason I'm giving four stars is because I wish they had more non-spicy options. They had what seemed to be a limited menu with nothing that was sensitive stomach friendly Otherwise, if you like really spicy food, you'd love it here! read more

The queso was WONDERFUL and so we're the enchiladas! The queso was some of THE BEST I'VE EVER HAD! Their margaritas & drinks were pretty damn good too!!!!! Wish we had one closer to Marshall, Texas. I would definitely be eating at Chuy's at least 2-3 times a week if there was one closer to me!! read more

Excellent! I went to try it out a few days ago. Got there right when they opened and only had to wait about 10 minutes. Food came out quickly and our server was so friendly and made sure our drinks were topped off. So glad to have Chuy's in Longview! read more

Chuy's - Tex-Mex Near Me - Longview, Texas

Finally tried this Chuy's. The wait wasn't long and the waitress was very polite and helpful. Food came out fast and the tres leches cake was amazing. read more

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The best food and generous portions. Love Chuy's! Good service reasonably priced great atmosphere

The food was below my expectations , was really looking forward to a nice Tex-Mex meal. Everything taste, canned or premade and frozen. Very disappointing dinner. The staff was very nice so I don't blame them, looking forward to a nice Tex-Mex meal. Everything taste, canned or premade and frozen. Very disappointing dinner. The staff was very nice so I don't blame them but chewies.but CHUY's get it right uggggg! read more

Came Here For The First Time Restaurant Was Pretty Busy I Would Say We Waited 30 Min Which Is Fine. We Ordered Fajitas They We're Ok They Were Pretty Pricey But We Also Got Enchiladas Which The Name Was Elvis Presley Memorial It Was Pretty Good Also Good Price , Beans Were Delicious . the Salsa That Comes With The Chips I Will Say Was Watery And Not So Good In My opinion, Service Was Great , The Decor Inside Was Pretty Cool!! read more

Chuy's - Fajitas - Tex-Mex Near Me - Longview, Texas

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It's been my favorite place to eat since I was young. They are new here but getting there, I'm sure it'll be up to the original's standards soon. read more

Not that great and to expensive. My fajitas were 33.99 that is absurd and the steak was chug.

So glad to have a Chuy's in Longview. Food and service are both amazing. They are super busy but handle it great!

The food was not what I was expecting. Full of cilantro and just not good. Service was good.

Me and my family went their and I fell in love with it I got a chicken taco and it was one of the best you should go there if you need some Mexico food. read more

Sat us in the bar with one poor little girl working. She was working the bar and waiting tables. She was excellent. But there were others servers just standing around doing nothing. Asked if we could be seated in the dinning room since obviously they had more help. The hostess would not seat us in there we ended up leaving. If you have enough people to be standing around cutting up and having fun why not have them help that poor girl out. Will not be back. read more

We ordered a family fajita meal online for takeout. It was ready on time and everything was correct. The portions were pretty generous and tasty. read more

When you join the waitlist for Longview's location, it adds you to the waitlist in Tyler. My quote of a 15 min wait time turned into over an hour. They should probably fix that! read more

Service was friendly and prompt. Shrimp tacos were as good as I've had or better and salsa is great. The rice and beans such. Not much flavor and the rice was cold. Menu was very limited. read more

The server was friendly and the restaurant was clean and we were seated right away. Our Panchos were dry

Went the other night with my family and wasn't even allowed inside the door. A nice server tried to let us in but another man stopped her and told us they were closed even though there were people eating inside. After we left he allowed multiple (white) families to go in. I'm not sure if he denied us service because of the color of our skin or how we were dressed but I won't be returning if this is how they treat their customers. read more

Food is always great, atmosphere is lovely. Service is so-so as restaurant is still fairly new

I ordered "to go" today....probably the worst take out experience I have had in a long time. All I ordered was fajitas for two and chicken enchilada. It took almost an hour to get my order. when I got home I found out they gave me fajitas for one and beef enchiladas. They also forgot to include tortillas and other fajita set up items. The price was almost double what other Mexican restaurants in our area are charging. Totally not worth it. I will not be back. read more

enchiladas taste stale. the corn tortillas are very thick. the chips are really good. they have several sauces to choose from. Full bar is their strong point. read more