5 star customer service at iHOP last week! I called in around 4PM needing a large 13 person order for pick up the following morning at 7AM. Diego took my order & was very helpful - promised me it'd be ready to go the next morning. I arrived at 7AM, and my order was completely packed up, warm and ready to go. Junior was so helpful, thorough and didn't miss a detail. My chaotic morning ran so much smoother thanks to Diego and Junior - I'll be doing more breakfast meeting pick ups from iHOP in the future - my clients were thrilled! read more

If you need a place to satisfy your late night cravings definitely stop by. We came here couple of times now. It's not the best out there but it does hit the spot when you need it. They do get busy during the weekend afternoons. Try the different varieties of pancakes they have! Service was very attentive, had no issues ordering and everything came out fast. read more

My mom and my sister were visiting from out of the country and craving food that they normally don't get back at home so we came here on a Thursday morning to enjoy breakfast. Our server was great and food came out promptly and as we were finishing our meals, my mother noticed a long black hair in her meal. We called the server over and he offered his apologies and called the shift supervisor over who was extremely rude. She looked at the hair and said that she didn't have anyone who worked here who had hair that long or that black. She took the plate and we finished the rest of our food and asked the server for the check at which time the supervisor came over again. She told us that she looked in the kitchen and didn't have anyone that had hair that long or that black currently working. She never offered an apology but at the end she rudely told us that she comped the meal. It was extremely insulting and could have been avoided with a simple apology but instead her tone and attitude made me feel like I had done this on purpose. read more

I like that please they have good service and good food they are available 24/7. Not too many places available night time in this area read more

IHOP - Happy girl - Breakfast & Brunch Near Me - Fairfax, Virginia

No wait time to be seated, food was great and SERVICE EXCELLENT. Server very attentive. I lost count of how many other servers/staff just asked if we were ok when they passed by the table. Would visit next time in the area. read more

IHOP - Spinach and mushroom omlette! - Breakfast & Brunch Near Me - Fairfax, Virginia

Usually grab dinner here after work. Pretty regular if you ask me. Every time I come it usually gets worst and not sure why. This time I had to wait 10 mins to have a waiter acknowledge that I have been sitting there for a min. Mind you it's not busy... I didn't even get a free drink (not that I needed a free anything), just needed my order taken. "Sorry" goes a long way I guess. Should have went across the street for dinner. read more

OK, this is not gourmet food by all means, But I took the car in for brake repair and wanted to get breakfast and decided to come here. Service was great, got pancakes, eggs, bacon and english muffin and it really hit the spot... Pancakes were great. Bacon was good, for ihop quality, its not the greatest bacon, but it was good, and the english muffin and eggs were very good as well. I usually go to this ihop when I go and usually have a good experience here. read more

This place does not seem to have proper cleaning and sanitation practices in place. Outside patio smelled of pee (even our 5 year old asked "why does it smell so bad?"); the wasps were constantly attracted to the tables and the baby's high chair, which meant they were wiped with dirty cloths; three of the four silverware sets were dirty; and all of us walked away with 10+ mosquito bites from only being there for less than 40 min. The food came out fast, but it was only so-so; I remember other IHOP locations tasting much better. On top of that, another customer brought out his ten year old kid out to the patio to throw up, which really topped off our unappetizing experience. While I get it that things like that happen, in this day and age of communicable deseases there should have been staff directing them to a bathroom instead and cleaning/sanitizing the stuff afterwards. We did not observe any of that. In fact, as we were walking out, there was already another customer seated at the table near where it happened. read more

We were seated quickly and the server was very sweet and attentive. I ordered the make your own breakfast combo with double blueberry pancakes, bacon, scrambled eggs, and hash browns. The pancakes were pretty good, the eggs and bacon were satisfactory, but the hash browns were very disappointing. However, I rated rather poorly because my boyfriend found a hair in his scrambled eggs. read more

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I ordered to be delivered from the third party IHOP sent me to. The food never came because it was never picked up by Postmates. When I called to IHOP and talked to Chris the manager, he said that happens frequently. I agreed to get my grandchildren dressed and come for curbside service because I did not want to disappoint the kids. Chris had the kitchen prepare new food since by now it had been an hour sitting for the original order. He also did not charge me and gave me two 20% off coupons. He personally came out and apologized and brought the food. Great role-modeling for the grandchildren. I would never use postmates again but cant wait to pick up at Chris' IHOP IN Fairfax ! read more

These fuckers always get our order wrong, when we ordered a burger all we got was some fucking waffles and eggs. Go fuck yourself and your shitty service. read more

We visit ihop burke to day and evething was good my kids love milkshakes and kids menu we will back in Tuesday kids night

On Sunday, November 20, 2022, my friends and I had our stomach's ravaged by the so-called "International House of Pancakes". Jokingly, I tried to get one of my friends, M.M., to order the Southwest Chicken Burrito. Prior to the challenge, S.C., did some extensive research on the treacherous burritos they sell at this pancake shop. Upon finding the one and only review online, my friends and I were shocked by the discovery. "Never order a burrito from IHOP" is what was read on reddit. Because of this, I felt inspired, motivated, and encouraged to get Michael to face the challenge. My devious plan backfired and it forced myself to order the monstrosity. When it was time to order, I decided to get a second opinion from our waiter on the taste and contents of the burrito. This is where our beef began. Slyly, he responded, "Yes it's good" and it led me to believe he was lying and plotting against my bowels. My friends convinced me to hear him out and give the burrito a chance. This was a grave mistake. Hearing the outlandish and unspeakable things that my friends were saying the waiter was going to do to my food and drink, I was beyond nervous to see, and taste, the final product. Finally, doomsday arrived. The burrito was dropped at the table and it was the most unappealing thing a human can consume. To add to the bowel damage, the burrito was accompanied by a stack of two pancakes, yes two pancakes. Not one man on this earth has sat and thought, "Pancakes would be a great side dish to a burrito!" Then, the moment came, the first bite. Last weekend I punched the wall at Wilsons Hardware in Arlington, yet somehow ordering this burrito was the worst decision I've made all month. On a good day, this burrito was a soft four out of ten and I'm sure eating from the dining hall would've satisfied me more. The waiter then had the audacity to come and ask how the burrito was knowing full well it was trash wrapped in a tortilla. As a man who paid good money for this disaster, I forced myself to finish the entire thing. Another poor decision. The bowel damage is irreversible and now I have to sit and suffer knowing the loss of $15 was not worth it. In the end, I've learned two valuable lessons. The first being that nobody, and I mean nobody, should ever order a burrito from IHOP. Doing this is a fine form of self-hate and a first class ticket to therapy. The second lesson I learned is that pancakes do not pair well with burritos. I may sound like a bad combination and that's because it is. I hope whoever finds and reads this truly takes this review into consideration the next time they want to order from IHOP. My strong suggestion is that they shouldn't even go in the first place, First Watch should be their main choice. Thank you for your time, and God Bless those who won't listen. read more

Javier was our server. He did a fantastic Job. Food was delicious. I love it!!!!!! read more

DON'T PLACE PICKUP ORDERS HERE!!! WORST CUSTOMER SERVICE I EVER EXPERIENCED!!! Order online for pickup at 11:45am. Arrived around 12:20 to pick it up. After sitting in my car for 15-20 and no one brought it out (mind you the lines are just busy when you try to call) I went inside to figure out what's going on. SHOWED my order to several different people my NAME & ODER DETAIL and they just kept going to look for it. There were 5 other people who came in after me experiencing the same issue! After another 30 min of waiting with no answer and a manager refusing to come to the front to even talk to any of us that have been waiting and are upset, I went over to look at the shelves myself (the ones 4 different people checked for my order) and I found my order. At this point it was 1:26 I had been there an hour. When I asked to see the manager, they still refused to come out and talk. I stood waiting for 10 min for a manager (who clearly saw in the kitchen hiding), I left! DON'T PLACE PICKUP ORDERS HERE!! read more

I usually get food for pickup and bring it home to eat, and it's always delicious, well prepared and neatly packaged for take-out. Recently I ate in the restaurant and was impressed not only with the food as usual, but also by the outstanding service. We ordered a special crepe main dish and a breakfast sampler, and when we mentioned to our server that the crepe entree looked different from the photo on the menu, he offered his apologies and pleasantly brought it back to the kitchen and they quickly corrected it. Same goes for some bacon on the breakfast sampler -- we mentioned that it was a little underdone and flabby, and he quickly brought a new helping of crispy bacon and told us we could keep the old portion if we wanted it. Very classy and professional. When you find that elite level of customer services, it stands out brightly and shines. Wish all restaurants had service as good as that! read more

IHOP is not my favorite place to eat but my children LOVES IT! I'm from Virginia Beach and have had one of the worst experiences with IHOP. This one hear was not bad. Our waitress was very friendly and attentive. My good which was a fried chicken sandwich was great! Good was HOT, and drinks were filled as needed. read more

The tables used to be sticky every time i go there, but seems like they have done a lot of improvements lately.

Staff is mopping with dirty water next to me, screaming toddlers running around knocking things over. On top of that eating under burnt out flickering bulbs in a dim environment. Definitely would not go back. read more

Prompt service had no problem with our food. Thank you I recommend the chocolate chip pancakes read more

What set this ihop apart from most IHOP's I've been to is the AMAZING customer service. Alfredo and Solomon were incredibly friendly and were extremely courteous with us. They instilled a very positive atmosphere making this the prime ihop spot if you're in the area. Plus it's 24Hrs. IHOP's pancakes are good as always but I highly recommend the omelettes! read more

This is our preferred IHOP simpy for the level of service we always receive from Marvin R. Marvin (despite how busy) is consistently attentive, professional, and courteous. Our orders are always correct and by some chance the kitchen doesn't get it correct, Marvin will correct on our behalf and let us know why. We always request Marvin R. because we'll receive prompt service and hot food every time. We took off one star due to the unpaved back exit. read more

The delivery driver was EXTREMELY RUDE! So rude I didn't even eat the food, because I didn't trust the delivery driver. I WILL NOT be ordering from this location again read more

The food here is very good. A great late night spot to eat but be wary of the wait times. The servers are friendly but the food takes forever to come. read more

It goes without saying that 24-open places are great. Since DMV area lacks places for round-the-clock open spaces, it is usually the go-to venue to have a cup of coffee or meet with someone. Unless it is early Sunday morning, it is usually empty and have a lot of seats. The food is always great, especially their pancakes (they're divine). Parking here is not a problem and the servers are very friendly. read more

IHOP - Breakfast & Brunch Near Me - Fairfax, Virginia

Service was an absolute bull. Once we came in, we asked for a booth. She said there's no clean booth, fairly rudely. I thought it was because it was busy, but then again, I'm a customer too, I give no shiz about others. After we were about to sit down, she said that they had just cleaned a booth. Gr8, we went there and sat down. We looked at the menu, got our order ready. 10 minutes passed 20 minutes passed No one came to our table!!! Just when I was about to get up to leave, a lady came in. We ordered she seemed to have a great memory for not having to jot it down. Then she asked how would my sister like her egg. she wanted the same as the picture, she- not getting it, doesn't state the options and continues to ask how would the egg be prepared. UGH NEXT, after getting our food. She got our drinks wrong, well that's what you get for not jotting it down. I got the usual, and ate. After some time, the customers were leaving, and they relaxed a little. And actual started to be nice, BUT TOO LATE. Im already done eating, and wanted to pay. Never coming here again. read more

When making a curbside pick up there's nowhere to ever park, the phone number on the sign never ever works. Every time I walk in all the employees are so bland, boring with no smile/emotion. Makes me feel unwelcomed. The food is alright. read more

I'm saddened to reduce the star rating here. The staff is no longer kind, and it's not a welcoming place anymore. I last went about a 2 years ago, and I really hated the experience. The black dish washer, and the security guard were super rude to me. Bothering me while I was eating, and followed me around the restaurant. They can have it. read more

Let me start by saying I am not a fan of IHOP. Now back when I lived in NYC and they were called The International House of Pancakes I thought they were great. But lately I've been disappointed at so many locations I've stoped going. Well today I was in the area and my wife felt like trying them out. So being the great husband I am, we went :). I was really glad we did. Our server, Tatiana, think that's how you spell it, was so very nice. Just a pleasent personality and attentive without being annoying. The food was fresh and I have no complaints. We both ordered the combo, 2 buttermilk pancakes, 2 eggs, bacon & hash browns. The food was well prepared, served hot, and its presentation was acceptable, not just thrown on the plate and served. All-N-All I would have no reservations coming back to this location. As for the rest of the IHOPs in the world, the jury is still out. (Except for the Warrenton VA location, they suck, consistently!) read more

Friendly staff, Great food, Less wait -time Good location Never had a problem with the servers, always fast read more

- Where else can you go out for breakfast wearing penguin pajamas and black loafers from the night before, and not look out of place? - Where else can a line, 50 people long, that goes out the door be serviced within 15 minutes? - Where else do they offer a fantasy land of breakfast foods with items named "bacon temptation omelet", "stuffed french toast", and "coffee cake pancakes"? - Where else can I get an omelet the size of my thigh, and 3 fluffy pancakes for under $10? - Where else do they offer a 12 oz. chicken fried steak topped with sausage gravy, 3 eggs and 3 pancakes (almost a day's worth of calories and 2 days worth of fat) for $10 even? - And where else can I do all of these things 24 hours a day? Until I find an answer to these questions, I will always love IHOP. read more

First off, this is the 'International House Of Pancakes'. No one should go here expecting five star treatment, or even quality of food. This is grub for the masses, fodder for the inebriated, and cuisine for the cheap poor student. That said, I have always been a fan of IHOP ever since my grad student days when supper was had at around 4AM. Even though IHOP is consistently graded F or D by health nuts, owing to zero nutritional data made available by the chain, they probably have some of the best pancakes accessible anytime of the day in the nation. Now, I am not a frequent customer at this particular location, but I do have pancake cravings every once in a while, which is why I get food here about once a month or less. What makes this location so awesome is the cleanliness, the level of service, and the actual locale. In fact, the level of service is so good that I feel I don't deserve it considering how little I spend here. I have received more attention from the wait staff at this IHOP than at the Maggiano's in Tysons Corner where I spend $50+ every time. The staff is well kempt and available. This location is absolutely crowded during weekend mornings, yet they are more efficient in handling the waiting crowd than some much bigger chain restaurants. I'll always have a level of attachment with the IHOP brand due to my friendship with them that began when I was a student, but this location is one of the best I have ever been to. Hats off to the quiet smiling server who makes it a personal goal to ensure your glass of water is never half full. Come hungry leave happy! read more

Been to this IHOP a few times since it's a very short ride from my sister's place in Vienna, but both time I've felt utterly cheated. I have fond memories of IHOP, thanks to the U-District manifestation in Seattle - WOW, it's open 24-hours?!?! - from back in my high school days. Yes, child, some dreams not only do shattered but pummel you with broken bits of glass. Pancakes? Dry and almost tough. Sausages? Greasy and bubbly. Eggs? Are these even real eggs? Bacon? No, I asked for bacon, not deep fried pieces of cardboard. Hash Browns? Ummm, can you at least microwave it so that it's warm, please? read more

Showing up with one person in Penguin Pajama Pants (with dress shoes), another in a hunting hat and all Grey sweatsuit, a third in part pajama, part formal wear and myself in a dog hair covered yoga pant and sweat shirt, we realized immediately that we fit in well with the rest of the crowd looking for the fountain of hangover cure (much like the fountain of youth, but way more useful.) There were probably about 50 people in line to get a table, and when we were told it'd be a 15 minute wait, we contemplated leaving, but luckily stayed. About 20 minutes in they called us and we were seated in a section with a happy waitress, eager to serve those looking to fight a hangover due to New Years Eve Shenanigans. What's not to like about IHOP. The food is good, your tummy gets full but your mouth keeps screaming "BUT LADY IT TASTES SO GOOD!" so you keep eating anyways. Butter Pecan Syrup YUM. Country Omelet, that claims to be made with 3 eggs, is ginormous. I'd like to see the chicken that laid those three eggs. It was likely one of Big Birds relatives. So many plates, good people, and being glad the pants had an elastic waist band, make for a good breakfast. read more

The 1-star review is based entirely on the verbally abusive manager and my experience of having him yell at me for 10 minutes in front of my young kids when I could not leave because their payment system was down. Dinner itself was good - my kids like it as a treat when my wife is out of town, and the pancakes did not disappoint. When we tried to pay and leave, however, I was told by the hostess that their payment computer system was down and that it would be 5-10 minutes before I could pay and leave. I was annoyed (we had a delay in getting a waitress when we got there despite an empty restaurant also - a problem they fixed, but this was #2 in a short visit). I asked to see a manager so I could find out why there was not another option for accepting payment. Note that it appeared that this "system down" problem is a regular one for them, as they were taking it in stride and knew how long it would be. I saw no reason that they would not have a backup plan - e.g. the old carbon copy sliders for credit cards, etc. The manager came out of the back and before I could get 5 words out he was talking over me, being aggresive and otherwise not showing me the lease bit of respect. All I wanted was to ask a question - and moreso, to pay and leave with my kids (5 and 3 yrs - who I then told to go into the outer entrance where they couldn't hear him). I spent 5 minutes trying to explain to him that this is no way to run a restaurant and that I just want to pay - and that he should have a method to receive payment if this happens a lot. He basically just yelled at me as I sat there - and told me that he would call the police if I left. I considered calling the police myself, but with my kids with me and my wife out of town, i decided that the best course of action would be to just pay and leave (eventually). The tipping point was when my kids came back in to ask when we were leaving, and he started telling them (and me) that I am a terrible father and that he feels sorry for them having me as a father. He said this 10-15 times over 5-10 minutes. If he could have been more insulting, I don't know how. This was beyond anything I have ever experienced anywhere. I told him that I would be calling headquarters to discuss his actions, and he told me: fine - you are not allowed in here again! (like I would want to go back). When I finally paid (he threw my credit card back on the counter at me), I called IHOP HQ in CA from the car and was transferred to a VERY helpful gentleman, to whom I relayed by story. He couldn't belive it - particularly the part about they way he spoke to me in front of my young kids about how terrible a father I am. Luckily, IHOP HQ stated unequivically that they would be handling it from a corporate level, and also directly through the ownership group that owns that particular store. They told me to expect a call back from the ownership folks soon, I and I fully expect that they will follow up. In the end, the food was good, the waitress was very nice and attentive, the hostess was nice and helpful. If you go there, just hope you don't ever have to ask the manager a question - you will be very sorry, I expect. read more

When I was in high school my friends and I would sometimes skip class to get a cheap, decent breakfast fix. It's IHOP- really, you can't expect more than you would another inexpensive, mediocre quality food chain. In the wee hours of the morning, depending on the day you go, it's a place for people finishing up a long night of studying, or on the weekends, a place for people to come after their weekend activities (the club, the bar, whatever). Service is decent, but it really depends on when you go- they'll be more attentive during the day, less so late at night or between midnight and 6 am. Food is pretty much the same every time you go there. I have had a few, let's say "interesting" experiences here. Sometimes the crowd is not right, I was sitting at the front on one occasion and a fight broke out- the "please wait to be seated sign" was flung at someone and high chairs went flying across the area around the register. If you go during NORMAL hours- expect a typical IHOP experience. But if you brave the late night/early morning hours- be ready for anything. read more

Had brunch here today and as expected on weekends,it's packed.We were told it'll be a 20 minute wait...but just a couple minutes after we signed in, our names were called. WOW, COOL! I exclaimed, just because I was starving!:) ..We were told later that party of 2 get seated faster. I heard about their SIMPLE AND FIT menu, so I tried the 2 Egg Breakfast,-scrambled egg substitute,2 strips of turkey bacon,whole wheat toast and fresh fruit (350 calories).Well, I tell ya, it did fill me up...BUT, if you are someone with a big appetite, then this is not for you! :D.....the reason why hubby ordered the *Split Decision Breakfast.:) This's our 2nd IHOP experience ,for the 2 years that we're here in ec,same place.It's clean and the service's incredibly great for a moderately priced "chain" restaurant. Overall, Happy Tummy"! read more

Give this IHOP a 3 1/2 star for service, which was pretty good from the get-go. Michael greeted me at the podium and seated my right away and informed me that he was also going to be my server as well. Came in today because I had a coupon for a free 'Rooty-Tooty Fresh and Fruity Breakfast' because its' my B-Day today! :-) Anyway, ordered coffee, tomato juice, and bacon with my pancakes which I had whipped cream and peaches on it as well! YUM! Get my coffee, and I noticed that the coffee mug is smaller than usual. :-O Haven't been in here for a long time, and did not know they serve smaller mugs now of coffee. :-( My pancakes come out, and they looked great! YUM! They were a little tough, not sure if they were overdone, or the knife wasn't sharp enough anymore, but I cut through them anyway because I was hungry. LOL! The bacon was alright. Could have been more crispy, and not as burnt as it was. Wasn't too bad though. Tomato juice hit the spot after everything else! :-) Might be back the next time I'm in the area, and hopefully things will improve. Enjoy yourself if you're in here now. :-) read more

IHOP is one of those restaurants on a roller coaster of stardoms hitting all the stars from 1-5. It somehow achieves its 5-ness during the times of 2am-6am when your tired drunkenness of a brain high on the active ingredient called THC can somehow send those neurons to tell you to -EAT. It's only in those time that you are in shan-gri-la where its acceptable to be in an adult onesies, snuggles moo moo blankets, and of course your walk of shame outfit. All other times IHOP = 3 stars for food and service except for Sunday & Saturday brunches. Those days are the 1-star days where the wait of 1 hour for mediocre breakfast does not justify itself. read more

We end up going to IHop when we want to get something to eat late. Brightly lit and plenty of servers walking around. No lemon automatically in your water. Our sever offered Tabasco sauce and ketchup and was pretty speedy with our food. My omelet was big and buttery. I enjoyed my fluffy pancakes, but I probably could've gotten the regular eggs and been satisfied. My friend recommends TGIFriday's Hot Fudge Brownie Sundae over IHop's. The brownie here was warmed, but could've been hotter. They don't split checks so be prepared with cash. There's lots of parking to choose from but it can be tricky getting out if there's a stretch limo chilling when you're trying to leave. I'm not sure if I smell less smokey coming out of here than Amphora even when sitting in the nonsmoking section. I think next time, we should try Silver Diner for late night eating. The other customers at IHop are consistently a diverse crowd with interesting fashion choices. read more