The service here is amazing! I came right before closing and everyone was still professional and delightful. They helped my elderly parents choose the best options and gave them their grace and time. The food was delicious and exactly what we asked for. The employees are so kind, the service was amazing and the location was very convenient. read more

Weird location. Clearly an old bank which is kinda cool. Limited parking. Small drive through that backs up. Line goes fast. The staff are outside taking orders with tablets and are very efficient. Classic chikfila hospitality. Hard to get here with the side streets. Separate pick up area for carry out/ mobile orders Indoor play area. Outside seating available Limited seating inside for dine in. read more

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I purposefully order from the Burke store bc the Fairfax store always forgets my salad toppings when I UBER EATS. So over it!!

I love this Chikfila! It's so conveniently located and always seems to be on the way to wherever I'm headed. The food is always on point and I feel like I'm usually in and out pretty quickly if I order through the app. There's also a nice indoor play area if you've got kids. If you don't order through the app, I feel like the lines get long when there's a deal and the parking lot can be a disaster during peak times, but those are not my usual experience. As a general rule, walking in the door of this Chikfila makes me smile because this Chikfila gives me good feelings. I hope this Chikfila sticks around for as long as I live here! read more

Great experience here! Food came out fast and warm, all of our order was correct and delicious. The service was great with really kind employees, even the drive-through workers out in 30°! The inside had some cute decorative balloons, maybe for a recent event? I loved it though! read more

Chick-fil-A - Medium Chick-fil-A Waffle Potato Fries - Fast Food Near Me - Fairfax, Virginia

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One poor lady working the counter at lunch time and she was overrun. Food took a very long time and was awful. The fries had a bad taste and the chicken was dry. The dining room is half to go business even though Covid ended years ago. No condiments or napkins stand which they eliminated during Covid and never put back. Three open trash cans in the lobby where the condiments stand used to be. Bad service and bad food. Not up to the standards set by the other Chick-fil-A restaurants the area. read more

This is my preferred Chick-fil-A in the Raleigh area because the service is fast, the staff are friendly, my orders have always been correct, and the food is hot and delicious! read more

Food is only acceptable directly ordered from the restaurant (dine in or carry out). Carryout always seems to take forever too, so check the "I'm here" button sooner than your arrival. Delivery through apps are a complete cluster. Orders are wrong, salads wilted/inedible, milkshakes spilling out of their cups, and sauces tossed in/not abiding by the order. If you don't want app orders, then don't offer it. Otherwise, orders should be the same quality. Service is the usual CFA pleasant in restaurant/drive thru. read more

Chick-fil-A - ows a salad in a plastic container - Fast Food Near Me - Fairfax, Virginia

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Not one of my favorite CFA in the area. There is always an extremely long and slow drive thru line at this location. They do not seem to be efficient which is extremely frustrating. When I use the app to order ahead, I expect my food to be served hot, but due to the wait of the long slow drive thru lane, the food is usually mediocre. On my last visit, the fries were not as hot and there were a few rotten potatoes that were fried and throw in the mix. I had to spit it out! Gross! Will not be returning to this location. It is too difficult to deal with the lines and the parking plus the food is below average. read more

The food and service are great! It's not as easy to get in and out of as the one near Fair Lakes, but other than that it's a good place!

This is the closest chicfila near me so it saddens me to have to write this review but i am highly upset after getting home with my food. The fries are super hard and stale like they've be sitting under and heater for hours. My salad was supposed to be grilled nuggets and instead a was a huge whole grilled chicken patty like for a grilled sandwich, and there was bits of fried nuggets in the salad as if they made a mistake and pulled the fried nuggets out and threw a grilled patty on and called it a day. I should have checked my food before i left but i trusted them because i never had an issue from them before and we frequent them. Only good thing was the milkshake. Very disappointing. read more

Chick-fil-A - Dried old fries. Disgusting - Fast Food Near Me - Fairfax, Virginia

This has got to be the most efficient Chick-fil-A (drive-thru anyway) that I've ever been too. I'm sure it has as many customers as the Springfield location, but it is able to shuffle people through quickly with plenty of staff to get orders processed - despite only one lane vs. Springfield's two. Ordering in advance through the app makes things even quicker and always served with a smile. A new location in Annandale may reduce the traffic to Fairfax and Springfield, but they have some growing to do before they can handle any significant customer traffic. For those who have Chicky cravings on Sunday? Buy some extra on Saturdays like I do! :-P read more

Chick-fil-A - What a beautiful image provided to soften the blow of having CfA cravings on a Sunday. Sigh... (Chick-fil-A app screenshot) - Fast Food Near Me - Fairfax, Virginia

Just love going to this Chick-fil-A restaurant! The food is always perfect! The staff is extremely friendly and helpful! And I especially love the milkshake for the month of December! read more

We delivered chicken to the workplace for four people (around 2 in the afternoon). Actual sins: No sauce included. Never seen a sandwich so devoid of chicken. Nuggets were a little tough, but i'll pretend they were cold too. (They were also cold but that's our fault for having a late lunch.) Good things to say: Food is a good thing. Delivery was fast. We'll give it another try again! read more

Chick-fil-A - Chick-fil-A Nuggets! - Fast Food Near Me - Fairfax, Virginia

The food is always fresh and comes quick. The people are always nice. There are plenty of places to sit, they have a lot of booths. The decorations on the tables are always nice and make for a cool pic! read more

Chick-fil-A - Mango Passionfruit Lemonade - Fast Food Near Me - Fairfax, Virginia

The people here are wonderful. They put together a catering order for me last minute yesterday. Natalie was so helpful and they offered a free drink as I waited! The only problem is the line and parking situation, it's really hard to get into this location...especially if you have to make the left hand turn into the entrance. read more

This location for some reason just cannot get orders correct via the drive through. Salad dressings and or toppings are consistently left out. You order 4 side sauces and you get two. Order a large fry and you get medium and so on and so on. Over and over again. There is zero quality control for the orders going out the door. A real issue they are unable to solve. read more

Chick-fil-A is usually great with customer service, but this location has messed up my order twice, both times giving me someone else's order in the drive-thru. Unfortunately, I only noticed after I got home. read more

This Chic fil a is absolutely terrible. We went in for TWO orders, one mobile order and one in person, and ended up being here for 30 MINUTES. Left with a 1 sandwich and 1 drink. The guy on the drive thru did not know what he was doing. We went to pick up a mobile order and place an additional order separately. He merged the TWO orders together and created a complete mess. We go to the window and notice that it is ONE receipt for two orders. We asked for a refund on the sandwich that was originally a FREE REWARD and notice that an additional drink was charged. We ended up having to go inside and waste more time trying to get a simple solution. Ricky was not helpful and had another manager speak spanish to him not realizing we speak spanish too. THEY had us pay for a Free Sandwich that they had refunded. We ended up leaving w a FREE SANDWICH that we had to PAY for and a drink. Our additional order was left due to the headache this caused. Hannah was also not helpful at all for being a 5+ year veteran there. No real solution came about and my brother left hungry w no food in hand. The cherry on top Ricky told us to keep the receipt because we get a free reward which was uncalled for considering the entirety of the situation. Very disappointed. What happened John? read more

I love this place, always nice young people very professional. Ordering from this place for years. read more

Chick-fil-A - Chick-fil-A Chicken Sandwich - Fast Food Near Me - Fairfax, Virginia

One of the best in the area! I would like to thank the staff here. From day one, they've always been friendly, polite, and efficient! Rarely will you find a mistake in the drive thru. Can't say that about their competitors. That's the reality, and the folks here, make you feel valued as a customer. I like that they are closed Sunday, allowing their employees family time, which actually is very important. Let's get to the food! Their chicken sandwiches and nuggets are delicious. Love their waffles fries and beyond tasty shakes. Their breakfast is alright, but their lunch and dinner menu is outstanding. That's why I love going here too, and the restaurant is extremely clean. No matter when you roll in, you'll enjoy the customer service experience. read more

Chick-fil-A - Fast Food Near Me - Fairfax, Virginia

5/11/22 If it wasn't for Employee Eman and Manager Alyssa, my experience here would have been a fail. The number of staff I saw, you would think some of the youngins would ring me up, but they were content to go on at the mouth instead of service. Hell, some of the managers are responsible for this too. On another not, Alyssa's presence made the ambience go up to 80 instead of the 64 feeling I was having. I did notice a few new things about this store. 1. The front entrance when you drive onto the property is now an exit and entrance for employees only. 2. The employee exit/entrance is used for car deliveries and people that don't wish to go inside the restaurant. 3. Drive thru can be long, so people are ordering on the app and getting their food delivered to them. Whether it be Uber, Grub Hub or whatever other delivery service, Chick Fill-A says "you can have it your way." 4. Inside the restaurant, you wait in line, but your pick up orders are now by the former kids play pin. 5. All condiments are under control by the staff members. This could become a permanent thing. Yes, those sanitizer wipes people love swiping are no longer up to you to grab. 6. The kids play pin is no longer open. Covid-19 might have permanently abolished kids fun land. Hopefully next time here, the place will be friendlier, because there were no greets for me or the other guests that came after me. read more

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Young lady this morning at drive thru window needs to work on her people skills. Shoved bag at me with no acknowledgement or thank you, just a scowl. Was very surprised as employees here are normally extremely polite and friendly. read more

Service is kind of and most of the time friendly. Last time I visited my food wasn't hot but then I came back the next day it was fresh I usually visit in the afternoons mostly and a few times in the morning. read more

Went to the drive-thru and placed an order. Wanted the pickles on my wife's Original Chicken Sandwich on the side. Neither of is got any pickles on our sandwiches, or on the side. Requested a Market Salad to be made without Bleu Cheese. They did that but they left out all the nuts and granola and although I asked for Ranch dressing for it and asked if it was in the bag they said yes but got home and there was no dressing either. Maybe they need to hire a quality control supervisor. They weren't even busy. read more

Service is super slow...well, the drive thru is. It's one of the longest waits I've had at a chic fil a drive thru. Other than that the service was polite and friendly and the food was warm and our order was accurate. read more

Always forget something in my order every time. I ordered a salad and the idiots forgot my damn dressing read more

Chick-fil-A - How do I get a salad and they forget my fucking dressing? Smh - Fast Food Near Me - Fairfax, Virginia

I've been circling the toddler party circuit for about three years now which means that my weekend diet has consistently been a steady stream of floppy cheese pizza. Determined to try something a little different for my child's birthday party, I decided to try Chickfila catering for the first time and boy did they delivered. A last minute order the night before yielded hundreds of yeasty, toasty, chicken minis with just a hint of honey on top. Unfortunately they do not cater their famous waffles fries but their new macaroni and cheese was a huge hit as well. It was super cheesy with tons of tang and lovely melted cheese crust on top. I'm not a frequent Chickfila customer but their catering arm was so easy (you can order online and they even deliver if you give them enough time) that I will definitely consider them for future events. All my guests were super happy. read more

This particular Chick-fil-A location is much more popular than other locations I have visited in the past. My boyfriend and I came in 2 days in a row - once in the afternoon and once in the evening. For both visits, there was a decent line for the drive-thru. We noticed there were multiple employees handing out menus to cars and taking orders. There was also an employee at the exit handing out sauces and napkins. We went into the building both times since there was no line to order. Parking was much more challenging during our afternoon vs. evening visit. We weren't feeling the greatest, so we came specifically for the Chicken Noodle Soup. The soup is pretty straightforward, but I've always loved the soup from here. It always comes out hot and they give you a decent amount of pasta and veggies for the amount of soup you get in the bowl. The large portion is perfect for one person to finish on his/her own. This location has a play area for kids so it does feel small and crowded. There aren't plenty of tables so we did have to wait a little bit before finding a table. The employees are friendly and cleaned the tables pretty quickly after guests left. I do love Chick-fil-A better than other fast-food brands. If you are looking to avoid the crowds, I would avoid coming in around lunchtime hours. read more

Chick-fil-A - Chicken Noodle Soup - Fast Food Near Me - Fairfax, Virginia

Friday night at 6:30, lines out the door for eat-in, order ahead pickup, and the drive thru is spilled out onto Route 50. CFA is good but not worth all that! read more

My order is always correct and the staff are always attentive and timely. I've gone here and ordered online and every time my order is always correct. The food is always fresh and crunchy. The tables are always clean in and outside, so are the bathrooms. I really like this Chick-fil-a read more

It's chicken, it's fried chicken. My friend calls CFA the Lord's Chicken lol. This place is the move, but maybe I'm biased bc I love chick fil a. Like other chick-fil-a's the line moves quick. They even have a cool cow hedge trimming thing at the end of the drive thru that's a Pokemon Go gym. No complaints here, big fan. read more

Amazing food and great deals and the people are very polite and respectful and the place was kept nice and clean

I come here at Lee's at 3 times a week for breakfast, lunch and iced tea. The last two times I ordered a Cobb salad with no tomato and no bacon they didn't even bother to give me the eggs. TWICE NOW TIME TO FIND ANOTHER SPOT read more

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Chick-fil-A is always an amazing place to visit and eat I have never been disappointed at any of their locations. This particular location is very tradition as the decor is beautiful and the service is without doubt the Chick-fil-A customer service as usual. Very clean location! read more

Chick-fil-A - Fast Food Near Me - Fairfax, Virginia

Consistently bad service when dining in. Chickfila is usually known for having fast and friendly service but this branch really taints their reputation. Everyone in the restaurant looks like they are having a horrible time. Way too many frowns from what seems like every order being messed up and service taking just way too long. The staff has no urgency and they don't seem like they want to be here either. My recommendation is they have more people man the front registers. They usually only have one or two people taking orders when busy. There are 4 registers. It took 25 min for me to receive my food from the time I walked in. I wrote this whole review just while waiting for my meal after ordering. I'd give them one star but they have better service when going through the drive thru. read more

F-ing Thieves. I ordered food on January 11, 2021 and it was not delivered. So I disputed via my credit card company. April 30th, 2021 - Chik-Fil-A opens a "new" charge for the $73.07 This is the location that messed up the order. Either them or corporate decided to come after the $73.07 read more

I am tired of this location they cause a traffic night mare and there guest leave there trash in the condo lot next door all the time they are a disaster for this area and do not add value just traffic and trash read more

Chick-fil-A - ows a piece of paper taped to a bag - Fast Food Near Me - Fairfax, Virginia

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Wow portions are for kids this bowl cost me $10 for the meal it's absolutely crazy! I've been here 2 times and I am never coming back. Like how can you have the audacity to charge for this amount of money??? read more

Chick-fil-A - Breakfast bowl??? - Fast Food Near Me - Fairfax, Virginia

I think they clean their grill often unlike the other chikfila's in the area. My grilled chicken is nicely charred everytime and not covered in black pieces of burnt material. read more