Aly did a flawless job picking up, upgrading (addition of an internal SSD, which is a tricky install requiring you to carefully remove the glass to get to the motherboard), and delivering our old iMac. The machine is still running even though it's more than 10 years old now. Highly recommended! read more

I am a new MAC user so when things started to go wrong and it took forever to schedule appointments at the MAC Store, Yelp pointed me to the direction of Housecalls4macs. I couldn't believe how easy it was to get a hold of Aly and schedule an appointment. He was very reassuring and knowledgeable. Aly retrieved my data and replaced my hard drive within 24 hours. I was so relieved and thankful for Aly's service. One great thing is I didn't have to drive and go to an Apple Store to get my MAC fixed. I highly recommend Housecalls4macs for the convenience and the reliability of their service. A solid 5 stars! read more

Couldn't ask for better. Rapid responses, flexible, great service, explains things clearly, fully trustworthy. And I believe he cleaned my computer to boot, which was long overdue. Glorious. Also it is super convenient to have someone come to your house or place of business to pick up/drop off one's computer. Top-notch all around. read more

Thank Heaven for Aly Ansaldo, the brains behind House Call 4 Macs. First off, let me say that I'm easily flummoxed when it comes to computers and computer repair. My practical working knowledge of Macs is so lacking that you could tell me a magic elf makes the thing run and I'd have no choice but to believe you. So, imagine my joy when I learned that a certified Apple technician is making house calls to Mac owners on the Peninsula. I called House Call 4 Macs when I had problems syncing data with Mobile Me. OK - not quite rocket science ... but Aly assessed the problem, ran some diagnostic tests on my mac and knew exactly what to do to maximize my entire computer system. Or put another way: in addition to solving the syncing problem, he completed an annual physical exam on my aging mac and gave it a clean bill of health. As a result, I'm sold on House Calls 4 Macs. I believe Aly's technical abilities surpass those of the Genius Bar employees -- minus the hassle of dragging a computer down to the store, the inevitable wait and the distracting and overstimulating environment of the Mac Store. Not to mention the questionable technical expertise of some Genius Bar employees. In summary, the House Calls 4 Macs experience exceeded my expectations. As a result, I have no intention of dealing with the Apple Store again or dragging my computer anywhere else to be fixed. Thank you Aly - and welcome to the neighborhood! read more

I spilled wine into my MacBook Air (*grimace* don't judge me) and after hearing that Apple was going to charge me a minimum of $800 to open it up and look at it, I decided to look around for another solution. We found Aly and read all of the reviews here and decided to give him a call. He came out to pick up my computer the next day (we called him on a Sunday) and after letting it dry out for a couple of days, he called to let us know that my graphics card was fried but that the rest just needed to be cleaned up. By the next Saturday, I had my computer back (delivered by Aly) and it only cost me $400. BRILLIANCE. Customer Service: 5 star Price: 5 star Quality of work: 5 star THANK YOU ALY! read more

When it comes to Mac Repair and service, this is as good as it gets. I have used countless Mac techs over the past 25 years or so and NEVER have I had a better experience. Facing the 'blue screen of death" earlier this week, and having done everything I knew how to do, I left a voice mail for House Calls 4 Mac at about 2:30 in the afternoon. By 3:00 I got a call back. Almost fell off my chair. The first thing Aly did that distinguished him from almost everyone else I've ever called on is PUT ME AT EASE. He said, "Don't worry. I'm sure we'll be able to work out your problem very quickly." And he was at my home first thing the next morning. Did a diagnosis, determined the problem, said that he'd pick up the new hard drive for me and came back and installed it the next day. He also gave me some great tips for keeping my Mac running at its best. He then contacted me the next day to make sure I was happy with his service and that everything was working properly. There's no question that Aly's technical skills are considerable. But what makes him truly unique (and the ONLY guy I'm ever going to call if I have a Mac-related issue,) is that he truly GETS customer service. He understands that it's about building relationships. And believe me, in this case, he definitely has! I have already recommended House Calls 4 Mac to everyone Mac-addict I know. It's a great feeling knowing that if I have a problem that I can't resolve myself, I've got someone to call on. AND someone who makes housecalls !! read more

I want to echo the great reviews on Aly and HouseCall4Macs. I recently had a iMac 27" (circa 2009) that started exhibiting the dreaded "Click of Death". I called Aly on a Friday afternoon and he gave me a quote and offered to pick it up Saturday morning. Aly was prompt and returned the Mac the next Sunday morning with a spanking new 500GB SSD drive in it. I was very satisfied at the prompt turnaround and great service - special bonus points for returning the computer to me on Sunday. Highly recommended! read more

My ancient (4-year-old MacBook) was headed for the e-waste store until Aly did a hard drive makeover. I called Aly and the advice of a friend, and he came up to San Francisco in less than 24 hours of the call. He not only found the best price on a new hard drive, but he optimized my little machine to make it run like a Tesla! Aly is one of the nicest, generous, most valuable people you'll find in the IT business. If you have a problem - any problem - with your Mac, call him. read more

Aly turned my slow as molasses under performing I- Mac into a speedy and reliable dream computer. Aly is a nice guy ,not your typical IT know it all ,unlike those aloof "geniuses" at the mac store. He took time to answer my boring questions when he returned with the new machine. Housecall4macs service could not be easier to use. The money I spent on a hard drive replacement and RAM upgrade is way less than what a new computer would cost and I did not have to leave my house. I would use Housecall4macs again with out hesitation! read more

Aly from housecall4macs was a great find!!! I've been having problems with my Mac pro switching off in mid use and not starting the next day when switched off the day before. Brought it to the genius bar twice, first they could not find anything wrong with it and a month later diagnosed it with a damaged processor. They said it could be that or it might be the mother board, in either case I'd be better off getting a new computer. A co-worker found Aly on Yelp and recommended that I check him out because of all the great reviews. And in this case, all the reviews turned out accurate. At first I was hesitant because my Mac is 4 years old, is it even worth fixing at this point? I'm glad I called Aly anyway, he wanted to do a thorough test on the machine to see if it might have been something other than the processor. Turned out he was right, it was the ram riser which was a cheaper fix. I had to time the repair in between projects as I was finishing an animation on a limping mac, fingers crossed all the way. I was concerned about the time in between diagnosing and ordering parts for repair, as a freelancer I could not be without my computer for too long. Aly offered to bring back the machine while he ordered the parts and pick it back up when he gets it. Luckyly the parts shipped fast and we ended up not having to do that. He dropped my machine off on a weekend on his way to a party and took the time to show me everything that was done, making sure everything was working fine before he left. A few days later, I had a few questions and decided to shoot Aly an email. He called me within 10 minutes and addressed all my concerns. He is very patient, knowlegable, easy to work with and puts you at ease. All the traits you'd want in someone fixing an important work machine. I'm recommending Aly to everyone at the office and everyone here on Yelp! read more

I made the sin of sins when it comes to proper computer maintenance: I didn't properly backup my iMac. I procrastinated and Murphy's Law happened. My iMac's hd died and the rest is history. So I did my research and found housecall4macs. I emailed them about my dilema and Aly responded promptly. He explained that he'll do what he's capable of to recover the lost data and even made me aware of the chances of him being unable to. He made sure I understood and so we exchanged info and he quoted me a VERY fair price. He came to my house to pick up the machine and kept me updated on his efforts to recover my data over the next couple days. Unfortunately, he was unable to recover the data (bummer) but he was able to install a new hd and restore my last Time Machine backup, which was more than a year ago (another bummer). And on top of that, he upgraded my iMac to Lion & also offered to upgrade to MS Office 11! I can't thank him enough for his work to get my iMac up & running and his tireless efforts to recover my data. I definitely recommend anyone who has Mac problems to contact Aly. He does great work and he won't disappoint. Thank you Aly! And sorry for the dusty iMac. Hope your allergies got better. :-/ read more

Who wouldn't leave a 5 star review when someone you ask to help you comes out and repairs things so fast, so knowledgeably that you probably would spend more time signing on to Yelp and filling out the review then having your Mac troubleshot. I had what I thought to be a serious problem in my operating system or a virus (yes, macs can get them) but it turned out, after a 15 minute diagnostic, that it was blue tooth interference from my own equipment. He solved the problem, explained everything to me in detail, and was on his way. All of the reviewes and recommendations were accurate. Aly is great to work with. read more

Called Aly this morning to ask about upgrading my IMac, he was courteous and knowledgeable & came to my house in 20 minutes..talk about speedy service. He ran some diagnostic tests and put 2 more gb of space into the Mac. I am extremely happy with his service and would recommend him to anyone who needs help with their MAC. You are awesome ALY!! Also Price was excellent and competitive! read more

When your Mac is being stubborn, you go to the store. The person talks to you in a loud/busy store where you can't even comprehend half the things they're explaining to you. WTF. Housecall4macs is the best. Aly is knowledgeable and offers great service at a great price. Anytime I'm having trouble with ANY of my Mac products I call him. It's so much faster and less hassle than going to a store and I personally feel it's a better and cost effective experience. read more

Overdue review for service last November... We have a ton of wireless devices in our house and some laptops and iPhones were having big wifi disruptions. I thought it was a serious issue that we would have to rewire for. Aly figured it out pretty quickly after searching around in our settings. Turns out it was related to devices with huge lists of prior wifi network connections. We haven't really had the issue since. read more

Aly is responsive, polite, fast and can explain things in lay man's terms. I did not feel like an idiot when I had to ask him a million questions regarding fixing my 4 year old MacBook (one of those white ones that they don't make anymore). His rates are very reasonable especially since his customer service skills are top-notch. Also, no need to go to the Apple Store and wait for a "Genius" to help you. He'll come to your home when it's convenient for you (reasonable times of course). Think about all the other things you can do with that time you saved! Highly-recommended!!! read more

Four visits to the Genius Bar, and 5 months later, my MacBook Pro was still sluggish, and losing speed. I called Aly who scheduled with me within 24 hours. He spent 1 hour with me, a couple of tweaks, and the old machine has found its groove again!! Can't say enough about is knowledge, skill, and ease of scheduling!!! read more

Hate to be the spoil sport in this run of positive reviews, but, as is the case in this high tech world and area we live in, nothing lasts very long and with ever increasing demands and reliance on technology, good service can soon degrade. Aly came highly recommended as these reviews show. However, after an initial response to my inquiry for assistance in replacing my iMac, printer, router, etc., Aly responded with a couple of questions. I responded promptly and NEVER HEARD BACK. While many these days may not care about people that treat potential customers this way, I am one that feels this kind of treatment is not only unprofessional, it is RUDE and an indicator of poor work ethics. It is obvious that he has plenty of business and for whatever reason, Aly decided he did not need or want my business. Would have been decent and professional to "man up" and let me know! I believe things work out for a reason and I found someone much more professional and much cheaper. BEWARE and if you need recommendation of someone that has a broad range of not only computer and office, but also tying and syncing them in with your home entertainment system at significantly less cost, let me know! read more

Went to Aly a couple months back to repair my macbook pro due to unexplainable water damage. Every other repair shop was charging me 600-700+ (pretty much what Apple wanted anyway). I found him on yelp, took a chance and I couldn't be more satisfied. Over 50% less than the quotes I was getting from elsewhere. He's quick, reliable, and most importantly, honest! He's definitely not some sketch dude that will try to "fix" more than you need. Which is why I went back a second time when the damage happened again (I know, something's wrong with me). All in all I still ended up paying less for two services from Aly than I would've for one from anywhere else. Definitely reccommend him. read more

very friendly and honest , no pressure , fast and price cheaper than Apple and other Apple repair shops that I've dealt with in the past. Give them a try you won't regret it. extremely satisfied customer. I will past the word around to all of my Apple friends. read more

Found housecall4macs on yelp with the fan on my macbook pro broke. I called and set up a pickup on the same day it broke. Aly was very quick and helpful ordered the fan with a rush delivery, fixed my laptop and returned it the next day! My laptop now works great and it was all so quick, I recommend Housecall4macs to anyone. read more

Having my computer out of commission is a painful experience. Aly picked up the computer, diagnosed a failed hard drive, replaced it with an SSD, tested everything, and brought it back to me in great shape. Aly takes the time he needs to diagnose carefully, fix the problem, and then test everything to make sure there are no additional problems. He'll be my go-to guy in the future. read more

I was in a bind. I was in the Bay Area for business, and my Mac died on me. I found housecall4macs through a recommendation of a friend. It was the best move I made. They saw me in less than 24 hours, resurrected my laptop( which I thought was a goner) and charged me a reasonable rate. I would have paid double the amount for the service I got. I'm a very happy customer. read more

Mr. Ansaldo was the technician that assisted me, and I couldn't have been happier. He showed up exactly on time, and was patient with me as I had to keep him waiting for a few minutes as I tried to get off of a phone call. I was trying to upgrade the storage capacity on my Macbook Air, but ran into some issues with booting the operating system, and Mr. Ansaldo fixed that issue very quickly. He was in and out within an hour, and I had my computer up and running within a couple hours after his clear instructions. This company has the right model: house calls allow the users to get their computer back QUICKLY. I will be reaching out to Mr. Ansaldo when I'm ready to replace my battery. Great service. read more

As the rating says "As good as it gets" Our I mac had been getting slower and slower and finally the blue circle of death made a permanent appearance on the screen and noting else would work. I called housecalls4macs, set up an appointment and after inspecting the computer at our home we found it was necessary to replace the hard drive. Aly took the computer away and had it returned one working day later, running faster and better than it had been been before with a new hard drive installed. Very prompt and courteous service and the best part, the price was unbeatable, more than half of what we had been quoted by other places. Hopefully we won't have to use him for a while but I would not hesitate to use him again if necessary, very professional and courteous. read more

We love Aly! He is, of course, technically great, but more than that he takes his time to explain things thoroughly, and anwers everything in a very understandable way for both me and my 10 year old. The genius bar guys are fine, but there is no one better than Aly! read more

Always a little reluctant to use a service with almost universally great reviews. Why? Because it seems too good to be true. Surely it is only friends leaving reviews, no? Well - I don't know Aly. I needed help! The reply was prompt - the appointment was easily set up (he could have done it earlier, but my schedule didn't allow). The time was efficiently used. He didn't try to create more work for himself - just what was necessary. I will definitely contact him again - he'll be my go-to Mac guy. Why I waited so long to solve my problem is a mystery now. The price was completely reasonable and my computer now functions in the manner I need it to do my work productively. Many thanks! read more

Our WiFi kept dropping out and I was failing at setting up the new router we purchased. Housecall4macs got our network back up and running! The tech (Aly) responded quickly and was easy to work with. Thank you! read more

Aly is very friendly and very professional. I needed to get my Mac Pro operational pronto, and he came through. I consider myself a knowlegdeable user, but I was clueless when my Mac kept rebooting. His mobile operation means he can come to your home or meet you at your office - very convenient. Also very upfront on costs and potential costs - you are in control! read more

Aly is great, so helpful, capable, and knowledgable. I highly recommend his services. I wanted to add memory to my old iMac: he listened to me, counseled me on the memory to order, and when I'd received it he installed it, tested everything and made sure the computer was running smoothly. He was prompt, courteous, and interesting, too. It was so convenient to have him come and sort things out, rather than having to lug the big desktop to a computer store. I've recommended his work to other people, too. I'll use his services again, gladly. read more

I had the hard drive fail on my main desktop Mac, the computer that is the hub of my music, videos, photos and phones. I called Aly over a holiday weekend, and he returned my call within 5 minutes to schedule an appt. When he came, he ran diagnostics to make sure I was right, confirmed it was the hard drive, and had the hard drive replaced and my backup restored to it within a day. He's responsive and professional, efficient and fast, and comes to your home. From now on, he's the man for my Mac maintenance. read more

Aly was great! He fixed my dead 2009 MacBook for a fraction of a new Mac. My MacBook literally would not power on in 2012. I waited this long because I was resigned to saving for a new MacBook Pro which are very expensive. But through Yelp, I found Aly and am very happy. He was prompt, professional and pleasant. He quoted me a price over the phone and stuck to it. So happy with my "new" MacBook. Thank you Aly! read more

Aly is fantastic!! I can't say enough to recommend him. He is knowledgeable, professional and very nice to work with. The hard drive on my iMac failed on a computer that is used for a very busy contracting company. Computer downtime is stressful! Not only did he deliver on his promise to return my computer within 24 hours but he brought it back early! He installed by TimeMachine backup and I couldn't be happier with the result. I am back up and my computer is working perfectly. I would not hesitate to use Aly for any Mac need! read more

I highly recommend Housecall4macs' services. Its very convenient and painless! Aly came to my house, diagnosed and fixed the problem -- he replaced the failed hard drive on my iMac 27. My iMac is working so much better than before. Aly recommended replacing my hard drive with a super fast Solid State Drive (SSD); and I'm glad I did. Having so pleased with his work, I asked him also to work on my MacBook Pro with a very noisy fan. He ordered new fans, picked up my laptop and fixed the problem quickly. My MacBookPro, already blazing fast on SSD drive (also replaced previously by Aly) is now working great (whisper quite). By the way, Housecall4macs' service is not only efficient but also very reasonable. And that is 5 stars in my book. read more

The service and pricing is very professional and fair. Aly is great to work with, is great at his work, and is very clear with what needs to be done. I would recommend this company to everyone I know who owns a mac. read more

My iMac (27 inch, late 2012) was shutting off by itself. Sometimes it would work fine for hours, but then all of a sudden it would just shut down, as if the power cord had been pulled out of the back. This was extremely frustrating. I had to either get it fixed or buy another Mac. But since my computer wasn't very old I decided that getting it fixed made sense. I didn't buy the AppleCare warranty so I searched on Yelp and contacted Aly at Housecallmacs. I knew that the randomness would make this problem very difficult to diagnose. Lucky for me I contacted the right person. Aly diagnosed the problem, came up with the solution, tested my iMac thoroughly, and returned it to me at my house. The repair costs were much less than I had anticipated and my iMac is working great now - it hasn't turned off by itself since. Aly was very honest and his service was fantastic. I would recommend his services to anyone. If you have a problem with your Apple product, do yourself a favor and contact Aly. You won't regret it. read more

Aly does what he says he'll do and more! On time, responsive, and knowledgeable.

I had a problem that took over *SIX* months worth of work to solve. And, guess what? Aly and his team at "housecall4mac" got the job done! They are honest, caring and, above all, dedicated! read more

I called and left a message for Ally at 9am sharp one morning last week. Within 10 minutes he called me back and arranged an appointment for the next day to diagnose my computer. Aly was right on time, did a few diagnostics, then took my computer for a complete work up. He repaired it overnight, and delivered it the next day. My computer is working better than ever as he upgraded the memory too. He also took my sons Mac, cleaned up tons of malware, and quickly delivered it back to us. I highly recommend Aly. He is efficient, easy to work with, timely, fast, and repaired my Mac beautifully. Thank you Aly! read more

Aly lived up to his 5 star rating given by most other yelp reviewers. He promptly returned my call,picked up my older Mac Book Pro at my professional office,repaired multiple problems and upgraded several computer components in a very competent and expeditious manner. His fee tor the work performed was extemey reasonable. He receives my highest recommendation read more