Great customer service. They had helped me to recover the DVR password even though they were not under any obligation to do so. It's great to know that businesses like My Network Solution still around read more

Len recommended another router which would serve my needs better and he helped me install it today over the phone. We checked all my devices that rely on Wi-Fi and he straightened out some printer issues I was having. Everything is working great now. I highly recommend Len. read more

Len provides amazing tech support. He recently installed my new computer. He backed up existing data from the old system, set up the new system, created a user account, applied system updates, migrated data onto to the new system, reinstalled licensed applications, migrated bookmarks and site passwords, installed the printer and scanner drivers, performed wire cleanup, and confirmed that the new system was operating to my liking before he left. He is terrific at diagnosing difficult problems and solving them! Previously, he helped with my husband's computer needs, our TV issues, and other Internet issues. Len is the person we call for all our network needs! read more

All of the great reviews for My Network Solutions and for Len M, the proprietor, actually understate the quality of what they do. I had a fairly complicated network setup at my house that I could neither understand or get working properly. I had another competing network consultant look at it without results. By contrast, Len understood immediately the network and what I wanted it to do. He worked efficiently and diligently to get it working and even found a couple of bad cables that weren't essential, but that needed repair. I found his quick grasp of my system and its problems quite impressive. He has a deep technical background that makes his service remarkable. He found a couple of puzzling problems and wouldn't stop until he figured them out. I found that insistence on perfection reassuring and unusual. My network now works 100% better than before Len addressed it. To top it off, Len is a super personable and interesting guy. A big bonus for me was that he didn't mind if I watched him while he worked, and explained to me the details of how my network worked. I kind of feel like I got a course in networking fundamentals as a bonus to the repair work he did. You can't go wrong with My Network Solutions. Highly recommended. read more

Len M., the proprietor of My Network Solution, has been my go-to guy for all of my home network needs. If it's something I can't figure out for myself, he's my first call or e-mail!! I had spotty WiFi in my garage and backyard, with several of my IoT (Internet of Things) devices failing to even work at all. As you know, it's very hard to stream TV shows when the signal is weak. So I gave Len a call. Len came by to 'see for himself' and suggested adding Access Points to my garage and backyard. We set up an install appointment, and he and his partners (Roberto and Louis of ASI Alarms) stopped by to do the work. And let me tell you, I am very happy!!! Both of the Access Points they installed look as good as they function! The one installed in my garage actually has ports, so that I can also have several things connected via Ethernet cable! I don't know if he's the priciest or the cheapest, but I think his pricing is very fair. To me: You get what you pay for! Len listens to understand the problem, and has a slew of diagnostic tools to help him confirm the issue. His knowledge is through the roof...and he explains things in a way that you can totally comprehend. I highly recommend Len for all of your networking and security needs. read more

I had another big job done awesomely by these great folks! I wanted to add some more external cameras, get my NAS into a server rack, and upgrade the existing wiring. They were all amazing and got the job done efficiently and cleanly. Definitely strongly recommend them to everyone looking to get any networking/security work done in their homes! read more

I called My Network Solution on a weekend in dire need of help with my network. The person that answered the phone was AMAZING. He asked me about my problems and was able to give me some extremely valuable advice on what I needed. After talking to him we realized that my system was one that he did not work on, instead of sending me on my way he was kind enough to offer me advice on what I needed to look for and know when calling the next person. I am amazed that he was so helpful, even though I would not be able to be a client of his. Thank you so much for spending the time to help. read more

I was doing a remodel and I had Len install wired ethernet in 6 rooms going to a central location. While he was at it, he installed new phone land line and coax cable going to an outside box. All the work was done promptly and according to our discussions. Before doing the work, Len worked out a detailed plan with me for what kind of connections I needed in each room. I would definitely use My Network Solution again for in-home wiring. read more

Back in August, Len and his team installed several access points, security cameras, plus a doorbell and chime (seven Cat-6 PoE runs total) at our house. Throughout the process, Len was always professional, respectful, and honest. He did an initial walkthrough and helped plan how to make my vision a reality. He was pretty busy so had to schedule the job a few weeks out. On the day of the install, his team arrived on time and were efficient. They finished in half the time and well under budget, even though it wasn't the most straightforward job due to the attic configuration. I now have a great foundation for my home network, thanks to My Network Solution! read more

I found Len via Yelp and I'm glad I did. I needed a solution to a problem that my new house had. An electrician had wired all of the room's Ethernet cables to somewhere outside and it was bugging me how I was going to connect them all. He immediately knew what to do and offered me a few designs/solutions. I'm very satisfied with the job that he and his team did and would recommend anyone with complex issues to talk to him. Len is very informed about the networking industry and is highly communicative and reliable. read more

Len is awesome and a total pro. I had him swap out a cable modem and add a WiFi 6. I could have spent hours figuring it out myself and been unhappy/frustrated, but instead I had some wine and relaxed read more

Len and Robert were great to work with. Len was great in communicating and identifying the potential solutions from the onsite assessment regarding our house's network connectivity issues and where it would be ideal / troublesome in installing ethernet ports. Robert and Co were quick and efficient in installing the ethernet ports. Both Len and Robert and co. arrived outside the house 10 minutes early and started the work promptly on the scheduled time. The work was fast and efficient and the final payment ended up lower then the initial quote! read more

Len is amazing. Xfinity installed a new router and left me in a helluva mess. Len came in and fixed everything and had me running again in under two hours. Here is the horror story he instantly understood and dealt with. I have a full house custom installed Ethernet and Google mesh Wi-Fi network. By the time XFINITY left after installing a new modem /router the only area that could get internet was the office where their NEW MODEM/ROUTER FROM HELL was located. I do not know how much destruction they had done until they were gone. Trying to get them back was their usual PHONE TREE HELL and resulted in their useless multiple modem resets. After several calls and pushing 0's in the right sequence, I was finally able to an agent. The agent wanted to troubleshoot by phone but given recent previous trouble shooting attempts I said no! Most of that so called troubleshooting effort is mindless and time wasting and terribly frustrating. I demanded a technician be sent out again and fix it. The day of the appointment came. I told the innocent looking guy who was very nice what was going and he said they don't fix internet problems unless a direct Wi-Fi connection is involved. It turns out that their router is NOT SET UP PROPERLY AND WONT WORK WITH IN HOME NETWORKS! Len's expert troubleshooting fixed everything and he actually made improvements all over the house in the 2 hour time slot he was here. And he took the time to explain everything in terms I could understand in the process. A 10 STAR PERFORMANCE!!If you hire this guy you will end up smiling like I am right now. He saved my butt from XFINITY HELL. read more

Len is extremely professional, with good skills, communication and responsiveness. I have used his services twice now.

I talked to Len about getting some existing cables taken down and running some new ones. Even though I didn't end up scheduling with My Network Solution due to timing constraints on my side, Len was responsive and good to work with throughout the bidding process. read more

Fantastic service. I had put connectors on the ends of a long CAT6 cable that runs under my house, but I wasn't getting gigabit speeds. Len quickly diagnosed the problem, which was likely caused by a bad connector, and he installed new connectors on each end. I'm getting full speed now. read more

For the past 3 years, I was experiencing slow internet connectivity on my *wire-connected* PC and tried everything from replacing my motherboard to running a 20ft ethernet cable from the utilities closet to my PC. After exhausting all my debug efforts, I called up Len and asked him to check if the ethernet wiring within the walls was the problem. Len spent a good deal his time with replacing wall jacks, testing, and re-wiring to find out that the cable was, in fact, the main cause. Luckily, Len found another unused cable behind the same wall-jack and switched my PC over. It was a quick fix and I'm now at speeds that I had paid for! I highly recommend Len based on his professionalism, the quick turnaround, and his knowledge in the field. read more

My Network Solution is outstanding. After upgrading our internet service we found our signal was extremely poor and we could not even connect to a Zoom meeting which was essential to running our business. Three technicians from our service provided could not figure out the problem. I called Len and the same day he came out and resolved the problem for us with in a few minutes! He was a life saver. Len also upgraded our access points so we now have great signal throughout our home and ADU. Len is professional, knowledgeable, and reliable. I highly recommend Network Solutions. read more

My Network Solution was amazing. Our family needed DVD/ tv/internet problems solved. Len was amazing! He is professional, personable, fast, and super-knowledgeable. What a relief he came and problem solved! read more

Len was fantastic to work with. He set up our old Willow Glen home with a 21st century wired and wifi network which included running new CAT6 wiring and connections. We're finally getting the speeds everywhere in the house that we've been paying AT&T for! He and his team were efficient and he is very communicative. Just get on his radar early, as he is a busy guy and often books out weeks in advance, but it is worth the wait!! read more

Late last year, I moved into my new house - a two story from the early 70's. I wanted all the rooms wired with Cat 6 and RG6 coax, so I called Len at My Network Solution based on his Yelp reviews. The rest is wonderful history. In a nutshell, Len is extremely knowledgeable, thorough, and friendly. When he came over for the estimate, he asked all the right questions to make sure I was getting what I needed. We went room by room and identified where the drops would go, and he explained how the wires would be run through the house, possible issues, and fallback strategies. In the end, Len did an impeccable job, and he did it quickly. Moreover, he worked extremely clean. I ended up with seven rooms wired, and no hint that any work had been done except for a tidy wall plate in each room and a media panel in the garage. In fact, it was cleaner than when he started - the previous owner had laid down some wild coax runs, and Len cleaned them all up when putting in the new ones. I can't recommend Len and My Network Solution highly enough. Do not hesitate to call - you will not be disappointed. read more

Called Len for support of a very complicated server room in a house. I had called a few other companies but he was the one for this complex job. He was extremely knowledgeable and clearly knew what was needed without a lot of "research" or "catch-up" needed. He gets the job completed in timely manner, explains things well for the lay-person and is priced well for his knowledge. I would highly recommend him for your home or business! read more

We had some gremlins in our WiFi/internet and Len's persistence and attention to detail was top-notch! Very easy to communicate with and worked above and beyond to give us extremely fast and reliable WiFi. read more

Len is stellar. I contacted him over e-mail (after business hours) and he followed up within an hour to schedule an appointment. I had him come out to get the Ethernet ports scattered around our house powered up. He showed up on-time, was exceptionally courteous, and left my home exactly like he found it. He didn't cut corners and didn't try to sell me anything I didn't need. Few people take the time to do things right these days, but Len is one of them. I'd strongly recommend you use My Network Solution if you have a job you want done right the first time by a real professional. read more

After reading the glowing reviews for this company and the awful ratings for The Geek Squad, I decided to give Len, the owner, a try. He showed up within two hours of my call to work on a couple of baffling problems I was having with my home Wi-Fi network. Len arrived a few minutes before the appointed time and spent at least 20 minutes scoping out my problems before he started bill me for his expertise. This allowed me to evaluate his understanding of the problem and get a sense of how easy it would be to work with him. He gets high marks for both. I sat with him for over two hours as he systematically analyzed the very complicated rube goldberg clutter of the elaborate home control system I inherited from the previous owner of my house. Len spent time patiently explaining home network protocol, hardware and operation of my system in terms I could understand. He offered his opinion of hardware and software I have been considering for improving my system and solved my problems to my satisfaction. It is always a pleasure when you come across someone who is competent, patient, and a really nice guy. I do not give five star ratings often but in this case, it is well deserved. I am happy to have a great IT resource to call on when I need him. read more

If you are having networking issues and want to fix them the right way (no short cuts), Len is the person to work with. I inherited a network setup that was essentially a duct taped version of Frakenstein, and he was still able to have everything corrected in a short matter of time. He is getting extremely busy w/ all the home networking projects people are embarking on during COVID, so just make sure to reach out in advance of your project deadline! read more

I rarerly leave reviews. You can check that from my review history. But this made me recover my yelp password and get back to writing a review as i believe good word needs to be spread for exceptional service. Just had some Gigabit cables that were not properly terminated, fixed at my house. Setting up an appointment with Leonard was a breeze. He promptly took care of the issue and got my Cables up and running within a matter of an hour. Len is a consummate professional and a fantastic guy overall. I look forward down the road to call up Len and get more work done in the future. Thanks Len. read more

Len is simply fantastic at what he does...I am extremely impressed with his trouble shooting abilities and overall knowledge. This isn't some kid that 'knows computers', Len is a seasoned professional with years of experience working for various Silicon Valley computer firms, and it shows. I had a sudden issue with my access point and Len had it diagnosed and solved within a few minutes upon arrival. It was an off brand of equipment he had not really worked on before, but it didn't phase him one bit. He fixed the problem and then performed a full diagnostic on my network, providing some great advice for resolving ongoing issues that I have had since the network was installed. He's really a fantastic communicator... If you want an honest, reliable, and overall good guy to help you fix your network, look no further. He will certainly be my go to for ANY networking issues in the future. Thanks again, Len! read more

I discovered Len and My Network Solution at the beginning of the work from home era when we started having WiFi issues. He quickly figured out what the issue was and installed the equipment that resolved the problem. While he was at the house, he also fixed our security camera system, which was also having issues. He's been our go to person since then. He is prompt and very efficient with his time. He is also very professional and knowledgeable, explains things really well, and has been successful at fixing every issue we've asked him to look at - a real gem. He's also just a really nice person. We're so glad we found him! read more

I went with My Network Solution based on the Yelp reviews. I couldn't be more satisfied. Len (the owner) came out on time, assessed my network and sent me a bid. It was very reasonable. His advice was to set up a hard Ethernet port in the external home office and reconfigure a spare router I had as an access point. Today, he and the wire installer (the guy who had the fun job of crawling under my house) came out on time and had everything done in 2 hours. Len is super nice, extremely knowledgeable and very reasonable. He gave me exactly what I needed, nothing more, nothing less. He's now re-configuring my old laptop and reviving a spare PC. I now have a hard wired connection in my soon to be new office, along with a solid signal from the second router. Excellent work!! Len has my business from here on. If you have any network needs, this IS your man. read more

Len did a masterful job! This gentlemen is professional, extremely knowledgable, AND flexible. I hired Len to make sense out of the ethernet wiring in a new property, make certain rooms hot, setup correctly my existing wireless network and extend it throughout the house. I found My Network Solution from yelp, emailed him via yelp for a quote, heard back the same day, then scheduled a free consultation the next evening. Given the scope of my project he was able to schedule me in to do the job VERY quickly. He was a pleasure to work with during the job, was spot on with his estimate of labor and materials, and provides a handy worksheet to refer to so that you don't have to remember everything. read more

Len did a great job on a rather unorthodox task. I have two houses that have adjoining backyards, with an intervening pool. After some discussion about planning, we set things up so that each house had its own WiFi SSID, each house had three external security cameras that were all connected to a hub in my main house, and with cabling running between the house as I only had one external Internet source. This was all done with less than $8000 and one day's worth of work. In comparison, a different company (LC Network Cabling) had demanded $30,000 just to start an initial Wireless Site Survey. They had an impeccable 5-star average on Yelp, which is now marred by my one-star review. My Network Solution deserves their stars. read more

I don't know whether Len is more magician or miracle-worker. He had everything involving our ethernet, router, all computers, time capsule, and printer working in under an hour and a half. He even fixed the hardware on my ancient iMac so the ethernet would work on it. Len was super polite, incredibly knowledgable, and FAST (practically running up the stairs). I needed a dongle adaptor and a 14ft ethernet cable in order for one laptop to work with ethernet, and he had both with him. Because I was interested to learn, he showed me everything he did every step of the way. I can't recommend this company highly enough. I know for sure that I'll call them next time too. read more

Contacted Len on a Monday to come and install some cat 6 end points and they we installed by Tuesday! Len was professional and courteous and completed the job at a very reasonable price. He respected our home and cleaned up what little mess he made. If you have any networking needs, Len is your guy!! read more

Len helped me to switch my flaky home wireless to Unifi. He pulled Cat6 for 3 access points in the ceiling, installed them and turned my cable mess into a super neat cabling cabinet. I am very happy with both the professionalism and the speed. read more

I want to alert people to the excellent service Len Maggiore offers. Twice he has repaired my computer quickly, effectively and for a perfectly reasonable cost. Considering other computer repair services, Len has gone out of his way to do the job with the least disruption to my business as possible. He seems to know more about Dell computers than anyone else I've known, including some other well known computer repair shops that were at a loss to provide a repair; Len found the problem and had the computer back within a day. He also backs up his work and if the part fails, he is quick to repair it at no charge. What more could you want? Give him a try. I'll bet you keep calling him in the future. read more

Len was great to work with. A class act in every respect. We brought him in to fix a botched installation by a previous company. He not only resolved the issues, but stayed in contact to make sure that everything was setup properly and continued to work smoothly. His work was reasonably priced but at the end of the day, what mattered most was that he was a processional, was punctual, worked clean, and did the job perfectly. My home wireless network has never worked so smoothly. Thank you, Len! read more

About 3 months ago I purchased a new Dell computer. I hired Len to transfer all my data and set up my new system. He came to my home and did an excellent and speedy job while carefully explaining each step. A few weeks later I started to have a problem with the power button on my new system. Even though I had purchased the Dell Premium Support and spoke to or emailed about 40 Dell technicians, had two in home visits from technicians sent by Dell, two motherboards and a power button replaced and hours and hours of my time wasted, they could not resolve the problem. And eventually didn't care if they did. If you search Dell support on Yelp you will find they have a one star, well deserved rating. As you may know, Yelp doesn't allow a 0 star rating. After becoming totally frustrated I called Len. Using his intelligence, technical skill and logic, in about 15 minutes, he gave me some simple steps to resolve my power button problem. I followed his advice and now I can't make the power button fail. I must say I'm thrilled at Len's skill level and his customer friendly approach. There's no mystery to me why Len's a 5 star provider and a 5 star person. read more

Contacted Len to relocate my AT&T modem/router to a different room and to add hard wired ethernet connectors in each of my 4 bedrooms with the ultimate goal of not using wireless connectivity. I received a preliminary budgetary estimate via email exchanges and then followed up with an on-site appointment and review for a more refined estimate which I accepted and established an agreeable installation date. Len works in partnership with ASI Alarms who does the basic foundational wiring installation while Len focuses on the network portion of the project (i.e. internet, switches, CAT6 cables, etc). This review focuses only on Len's portion of the project. Len is fantastic and extremely knowledgeable with his craft. He is very thorough and detail oriented with a great sense of humor. Len and the crew from ASI Alarms showed up early and completed everything well ahead of schedule and at reduced cost from the written quote. Len's work was immaculate and well executed. His goal is always customer focused and it showed in his work. I am extremely happy with the result and now have direct internet connections in all bedrooms. I highly recommend Len (and ASI Alarms) for the type of work I had done at my residence. You will be happy you did. read more

Working with MSN was great. Len is fantastic! He spent a lot of time up front understanding my needs and designing a customized solution. Really easy and fun to work with. On the day of install, they showed up on time, followed safety protocols and had us up and going in no time. Excellent customer service as well. Recommended! read more