Click Away has been my computer service and equipment provider for years. Your service technician…read moreBhim has always been excellent. Thank you .

I forgot my password to an old Samsung device, and the Gentleman at the store helped me unlock it…read morequickly. I am working in the tech industry, and I tried all the tips and tricks I found online, and still, sometimes you need a true professional to help you. I am very happy with their services, and will definitely use it again.

William was very knowledgeable, immediately recognized my computer's problem and fixed it…read more Friendly and very easy to work with. Excellent

We have been clients/customers with ClickAway since 4/2020 when we purchase a new computer. Since…read morethen we have used their services and purchased other equipment. They have always looked out for us, taking care of our computer needs, especially when we need their computer experience to "fix the problem". When they service the equipment they also check to be sure it is working properly and advises us of problems that should be fixed. The personnel is always friendly, helpful and quick to respond. Don't know what we would do without them. Ida C and John H

TV on the blink. Went to them. Charged me $60 for diagnosing. Told me TV was not worth repairing…read moreand instead I'd be better off buying a new one. They recycled my old one at no charge for me. Job done. Efficient

My Best Buy refurbished TV had the back light go bad after just 3 years! Victor gave me a great…read morequote, excellent contract, and maintained excellent communication throughout, even when it turned out the refurbishers had put so much glue inside that disassembly might crack the screen. The tv was working great by the end!

Took my bose mini link speaker into fast repair for battery replacement , owner was both honest…read moreand very helpful in checking my charger and found it was my charger not the battery. He spent a lot of time with diagnosis and even re-screwed the battery back in which required a special took. Definitely recommend and will use service in the future.

Extremely poor communication and hard to reach by phone. Never got anything done by the dates they…read moregave to me. I brought 2 GPUs in to get fixed -- 1 just had a loose fan, and the other had a firmware issue. Took over 2 weeks for them to get the GPU fan fixed (if it was fixed before then, they failed to contact me to let me know). On top of that, when I took the GPU out of the box, I noticed it was damaged! The tech obviously had dropped it and didn't think it was necessary to tell me! What a way to leave a bad taste in my mouth--lost my trust immediately at this point. We're already a month past when I first brought them in, and I'm STILL waiting on my other GPU! Frankly, I think I'll be going in tomorrow to get it back. I've sent multiple messages through Yelp when I've been busy at work, and they just leave me on "read" with no reply. Do NOT bring your stuff here. They will tell you that you can reach them whenever you'd like--but that definitely wasn't the case for me. You are going to have to do all the work on your end if YOU want an update from THEM. Thinking back, they never even had me sign any type of paperwork for repairs / services. Big red flag to me after seeing they damaged one of my GPUs. Will update this review more after I get my other GPU back. What a letdown..

Great shop , very reliable and fast. I wish they were closer to my place so I could use it as my…read morepreferred go to shop.

Couldn't have had a better experience. Sean was extremely helpful and knowledgeable about my issue…read morewith my TV. He took care of it quicker than I could've ever imagined and the price was more than reasonable. Thanks Sean!

We attempted to use their services at San Francisco but when we were almost at the location, it…read moreturned out they do not have a shop there, despite appearing in Maps and on their website. We headed to their physical shop in San Mateo, which had been mentioned in the chat. When we got there we realized it had been closed earlier. We got told by call that they had a family emergency. It was later by chat when we got offered the pick up service as solution. But we didn't use it.

Fast, painless fix -- highly recommend! Cracked my iPhone…read morescreen and was dreading the whole ordeal, but this place turned it around way faster than I expected. Walked in, got a quote upfront, and had my phone back looking brand new within the hour. Screen quality feels exactly like factory original, no weird touch sensitivity issues or discoloration. Staff was friendly and clearly knew what they were doing -- no upselling, no runaround. If you need a quick, reliable screen repair, this is the spot. Will be back if I'm ever clumsy enough to need it again!

I lost my AirPods Pro case and reached out to Apple, who referred me to Kangaroo Mobile as the…read morenearest authorized dealer. From the moment I walked in, Ali was incredibly welcoming and asked all the right questions to make sure I got exactly what I needed. Having worked in tech for 16 years, I can usually tell when someone really knows their stuff--and Ali absolutely does. My replacement case had to be ordered, but Ali kept me in the loop with updates via text, which made the whole process feel easy and stress-free. The pricing for the OEM replacement was comparable with other vendors. When the case arrived, Ali took the time to make sure everything paired perfectly with both my AirPods and my phone before I left. I even stuck around for a bit just chatting--super friendly, professional, and genuinely helpful. This is exactly what great customer service should look like!

Don't come for AirPods they won't have them in stock. Wasted my time coming all the way out hereread more

I haven't had too many electronic repair experience but very happy with KT Electronics. Got my old…read morebut can't-find-anymore 3-level touch-sensitive nightstand lamp repaired. It wasn't cheap but super fast and great value. Khuong texted me updates and picked up my calls right away every time. He honestly advised that I just buy a new set during drop-off and after diagnostics. He was very collaborative and addressed all of my questions and concerns. Overall, I found this repair shop very friendly, professional, knowledgeable, and last but not least very accommodating, highly recommend!

I went to this place trying to get my computer diagnosed and repaired in July last year. The person…read moretold me very confidently that it was the issue of the fan, and the only thing needed was to replace it. Also, they promised a date when the fan would be available, and I believed it. However, when the day came, they said they would need another few days. Using the computer was very important to me, so I got annoyed and switched to another place. At the new place, I was told the issue with my computer was because of a completely different reason, and they helped me repair it smoothly. Glad that the delay helped me avoid further loss with this unreliable KY electronics. Unfortunately, although the diagnosis result was a complete error. I was not refunded for the diagnosis fee. Edit: The business owner replied saying that my job was on May 29, 2024, which is completely false. I wasn't even at the Bay Area during that time. Either he intentionally mixed me up with someone else or simply made up the story. Apparently, I have no point of making up a negative review if being satisfied as the customer, but the business owner has full motivation to respond to negative reviews by making up stories when he cannot reasonably dispute it, and it seems he has been doing it for many other reviews as well.