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    Recommended Reviews - ClickAway

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
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    Photo of Rob W.
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    9 months ago

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    10 months ago

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    10 months ago

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    7 months ago

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    10 months ago

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    7 months ago

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    1 year ago

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    1 year ago

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    1 year ago

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    ClickAway C.

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    1 year ago

    Bhim, the technician who helped with my new computer purchase and installation, was fast, reliable, and very capable.

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    ClickAway C.

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    1 year ago

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    1 year ago

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    11 months ago

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    1 year ago

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    2 years ago

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    2 years ago

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    3 years ago

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    1 year ago

    Knowledgable, efficient and reasonably priced. I have used them in Los Altos for years.

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    2 years ago

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    2 years ago

    Needed a couple of screws replaced on my laptop case- they did it in a couple of minutes, and didn't even charge me! Nice work!

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    ClickAway C.

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    1 year ago

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    2 years ago

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    1 year ago

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    2 years ago

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    2 years ago

    Good service at reasonable prices. I had them reinstall windows on a locked surface laptop. I psid z$150 which I thought was reasonable.

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    2 years ago

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    2 years ago

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    3 years ago

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    2 years ago

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    2 years ago

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    3 years ago

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    3 years ago

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    5 years ago

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    2 years ago

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    3 years ago

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    5 years ago

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    3 years ago

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    2 years ago

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    3 years ago

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    2 years ago

    Awesome support! My Mac was out of storage and the Mac tech got me back up in a half day.

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    Page 1 of 6

    Ask the Community - ClickAway

    How fast do you normally repair computers?

    HI there! We do repair computers along with many other devices. Repairs all depend on what the problem is; sometimes about 24 hours to a few days if parts need to be ordered and installed. It also depends on the computer itself - older slower models… 

    Hi! Just curious if you are guys hiring? I have experience with electronics repairs, used to fix phones and desktop computers. Thank you!

    Don’t See Your Question? Ask Away!

    You might also consider

    ClickAway

    ClickAway

    (350 reviews)

    I took my laptop in after finding it dead on a Thursday morning. I use it as my main computer with…read morea powered hub and extended monitor. I was asked if I wanted expedited service and of course I said "yes" to the charge of $99 since I needed it turned around fast. On Friday I called to find out the status and was told that it needed to be "opened" and if I approved (another charge) with no commitment as to when it would be fixed. Saturday was the tech's day off and they are not open on Sunday so no apparent rush to fix it. On Monday I was asked if I needed the data. I had originally said "no" because I had my data backed up on Carbonite. I asked about the Apps that I had and the tech said they would be wiped as well so I decided to save the data and apps. This was a $199 charge to "determine if the data was salvageable" by testing the SSD. I was then called and told that yes, the SSD was salvageable and there would be a $599 charge to recover it. Each step was a dagger because I needed my computer and the data/apps so I approved the charges. I finally got my computer back on Monday afternoon with a $1,600 bill feeling like I should have just bought a new computer and put up with reinstalling my apps. I got the computer home, hooked into my system and it worked fine. The next morning it was dead again. I hooked it up to a spare charger (bypassing the powered hub) and the computer was back to life. The entire problem was my hub charger! At no time was I advised that a charger might have been the problem and was instead overcharged for work that wasn't needed (probably not even opened to get to the SSD that I was bill around $800 for testing and recovery.) THIS PLACE IS A RIPOFF! I'm thinking of reporting them to the BBB. Update on 08/14/26: Eddy from ClickAway reached out to explain the services that were performed on my laptop. After his explanation I am now better informed of the work and charges and better appreciate what was needed to get it restored to working order. I updated my original rating based on an agreement to reduce the price of data restoration. I am looking forward to a continued relationship with ClickAway.

    We have been clients/customers with ClickAway since 4/2020 when we purchase a new computer. Since…read morethen we have used their services and purchased other equipment. They have always looked out for us, taking care of our computer needs, especially when we need their computer experience to "fix the problem". When they service the equipment they also check to be sure it is working properly and advises us of problems that should be fixed. The personnel is always friendly, helpful and quick to respond. Don't know what we would do without them. Ida C and John H

    Fast Repair - They are quite fast and thorough with the job.

    Fast Repair

    (425 reviews)

    Took my bose mini link speaker into fast repair for battery replacement , owner was both honest…read moreand very helpful in checking my charger and found it was my charger not the battery. He spent a lot of time with diagnosis and even re-screwed the battery back in which required a special took. Definitely recommend and will use service in the future.

    Extremely poor communication and hard to reach by phone. Never got anything done by the dates they…read moregave to me. I brought 2 GPUs in to get fixed -- 1 just had a loose fan, and the other had a firmware issue. Took over 2 weeks for them to get the GPU fan fixed (if it was fixed before then, they failed to contact me to let me know). On top of that, when I took the GPU out of the box, I noticed it was damaged! The tech obviously had dropped it and didn't think it was necessary to tell me! What a way to leave a bad taste in my mouth--lost my trust immediately at this point. We're already a month past when I first brought them in, and I'm STILL waiting on my other GPU! Frankly, I think I'll be going in tomorrow to get it back. I've sent multiple messages through Yelp when I've been busy at work, and they just leave me on "read" with no reply. Do NOT bring your stuff here. They will tell you that you can reach them whenever you'd like--but that definitely wasn't the case for me. You are going to have to do all the work on your end if YOU want an update from THEM. Thinking back, they never even had me sign any type of paperwork for repairs / services. Big red flag to me after seeing they damaged one of my GPUs. Will update this review more after I get my other GPU back. What a letdown..

    KT Electronics - Keyboard and screen replaced

    KT Electronics

    (559 reviews)

    Downtown

    I haven't had too many electronic repair experience but very happy with KT Electronics. Got my old…read morebut can't-find-anymore 3-level touch-sensitive nightstand lamp repaired. It wasn't cheap but super fast and great value. Khuong texted me updates and picked up my calls right away every time. He honestly advised that I just buy a new set during drop-off and after diagnostics. He was very collaborative and addressed all of my questions and concerns. Overall, I found this repair shop very friendly, professional, knowledgeable, and last but not least very accommodating, highly recommend!

    I went to this place trying to get my computer diagnosed and repaired in July last year. The person…read moretold me very confidently that it was the issue of the fan, and the only thing needed was to replace it. Also, they promised a date when the fan would be available, and I believed it. However, when the day came, they said they would need another few days. Using the computer was very important to me, so I got annoyed and switched to another place. At the new place, I was told the issue with my computer was because of a completely different reason, and they helped me repair it smoothly. Glad that the delay helped me avoid further loss with this unreliable KY electronics. Unfortunately, although the diagnosis result was a complete error. I was not refunded for the diagnosis fee. Edit: The business owner replied saying that my job was on May 29, 2024, which is completely false. I wasn't even at the Bay Area during that time. Either he intentionally mixed me up with someone else or simply made up the story. Apparently, I have no point of making up a negative review if being satisfied as the customer, but the business owner has full motivation to respond to negative reviews by making up stories when he cannot reasonably dispute it, and it seems he has been doing it for many other reviews as well.

    ClickAway - itservices - Updated September 2026

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