I had my phone camera repaired somewhere else and unfortunately, they ended up making the problem…read moreeven worse. That's when I decided to reach out to GoCell and spoke with Erish to set up an appointment. I drove all the way to his store in San Mateo, but unfortunately the camera part they had received was the wrong one and didn't fit my phone. Erish was very professional about it and genuinely apologized for having me drive all the way there for nothing. What really impressed me was that he didn't just leave it at that. He ordered the correct part right away and told me he would come to my house and fix it for me at no extra charge. And he actually did exactly what he promised in a day.. The camera is working perfectly now, and I honestly couldn't be happier. Erish went above and beyond to make things right, and that kind of customer service is hard to find these days. I definitely recommend GoCell and Erish if you need your phone repaired. Great service and, most importantly, someone who actually stands behind his words and work.

Great experience!…read more They fixed my son's iPad charging port which will give it some extra life. I used their mobile pickup and drop off service which made everything very convenient. Eric and Said were very professional, responsive, and completed the repair exactly as expected. They also recommended replacing the battery, which I already knew was getting weak. I appreciated that they pointed it out without pressuring me to do it right away. I plan to have them replace the battery at a later date. I will definitely use them again.

Twenty months later, the battery they put in my Pixel 6A is still doing fine. I was having trouble…read moreplugging in the charging cable, so I brought it back. They cleaned the dirt and pocket lint out of the USB-C port (they have a microscope, so they got all of it), and didn't even charge me. Definitely my go-to place for phone repair.

A huge thank you. The owner is Super friendly, helpful and efficient. I give him a 5+++read more

Excellence service and great prices highly recommended. The process was quick my phone looks brand…read morenew‼‼‼

Very good and excellent service. Ive been here many times they are very nice and good customer…read moreservice

Absolutely best place in town, maybe even the peninsula! Omar was able to fix my Xbox quickly and…read moreaffordably.

This place saved my day. I broke the screen on my MacBook Pro and had some important work I needed…read moreto get done that day. I brought it in hoping they could help, and they were able to repair it the very same day, so I was able to get back to work without missing a beat. A big thank you to Omar, who was incredibly kind, helpful, and professional throughout the entire process. He kept me updated, answered all of my questions, and made the whole experience stress free. The repair was done at a very reasonable price, and my MacBook Pro has been working perfectly ever since. It's not easy to find a repair shop that's both honest and reliable, but this place definitely earned my trust. I highly recommend them to anyone who needs a laptop, phone, or other device repaired.

Fast, painless fix -- highly recommend! Cracked my iPhone…read morescreen and was dreading the whole ordeal, but this place turned it around way faster than I expected. Walked in, got a quote upfront, and had my phone back looking brand new within the hour. Screen quality feels exactly like factory original, no weird touch sensitivity issues or discoloration. Staff was friendly and clearly knew what they were doing -- no upselling, no runaround. If you need a quick, reliable screen repair, this is the spot. Will be back if I'm ever clumsy enough to need it again!

Thank you for fixing my phone's screen so quickly! It literally took only 30 minutes…read more The service was fast, professional, and affordable. My phone works perfectly again, and I'm very happy with the repair. I would definitely recommend this shop!

Took my bose mini link speaker into fast repair for battery replacement , owner was both honest…read moreand very helpful in checking my charger and found it was my charger not the battery. He spent a lot of time with diagnosis and even re-screwed the battery back in which required a special took. Definitely recommend and will use service in the future.

Extremely poor communication and hard to reach by phone. Never got anything done by the dates they…read moregave to me. I brought 2 GPUs in to get fixed -- 1 just had a loose fan, and the other had a firmware issue. Took over 2 weeks for them to get the GPU fan fixed (if it was fixed before then, they failed to contact me to let me know). On top of that, when I took the GPU out of the box, I noticed it was damaged! The tech obviously had dropped it and didn't think it was necessary to tell me! What a way to leave a bad taste in my mouth--lost my trust immediately at this point. We're already a month past when I first brought them in, and I'm STILL waiting on my other GPU! Frankly, I think I'll be going in tomorrow to get it back. I've sent multiple messages through Yelp when I've been busy at work, and they just leave me on "read" with no reply. Do NOT bring your stuff here. They will tell you that you can reach them whenever you'd like--but that definitely wasn't the case for me. You are going to have to do all the work on your end if YOU want an update from THEM. Thinking back, they never even had me sign any type of paperwork for repairs / services. Big red flag to me after seeing they damaged one of my GPUs. Will update this review more after I get my other GPU back. What a letdown..

This is a great business in an excellent location in downtown Palo Alto. They are very honest and…read morefast at their job. I can tell they really know what they're doing, and I appreciate it their price point as well.

What an amazing service. I needed an old phone (2020) charger port fixed and they saved me a…read morelot.of.m9ney by being very good at what they do! I give 10 STARS and recommend anyone to bring their electronic devices there to be repaired correctly. Next I have a laptop to send their way for repairs. Bring your electronic device(s) to I Repair Lab to have fixed properly! Thanks for a job well done!

Bait and switch scam. Advertised free diagnostic on Yelp. Brought my Samsung S23 Plus in. Phone…read morewon't power on or charge, which I already told him in Yelp. He plugged it into a charger for thirty seconds, saw it doesn't work, then said I have no idea what's going on with your phone. He's supposed to be an expert. Then he said to open the phone I need to pay a minimum of 250 dollars just to proceed. He called it free diagnostic but it's not free. If there's more damage he'll call me with additional charges. If I don't agree to pay more, I still have to pay the 250 dollar minimum cost just for opening the phone. That's not a free diagnostic. That's a scam. Don't go there. Update after the owner's reply: His reply confirms my complaint. In the store he told me to my face that he had no idea what was wrong with my phone. He never said the word motherboard. Yet in writing he now claims he diagnosed a "motherboard-related power issue." If he had actually found that, he would have said so in person. He did not, because all he did was plug my phone into a charger. By his own words, any real diagnosis requires opening the phone, and that only happens after I pay 250 dollars toward a repair. So the free diagnostic tells you nothing. You cannot find out what is wrong without paying first. That is the whole problem. He also says the visit was recorded. I was never told I was being recorded. If he truly has that recording, post it. It will show he told me he had no idea what was wrong, and that 250 dollars was required before he would even open the phone.

Came in to get my iPhone screen fixed. They had the screen in stock, so the worker got right to it…read moreand finished the repair in under an hour. The dent was from me dropping it myself, but the screen and phone have been working great for 2 months now. I also appreciate the different price points available!

I spilled tea on my MacBook Pro and it wouldn't power on afterward. The Apple Store couldn't do…read moreanything in-store and quoted me close to $2k to ship it out for a logic board replacement, which would have taken a week or more, and I would have lost all my files. I brought it to TecnoUNO instead and Dario had it diagnosed and fixed in just a few hours, and recovered all my files. He walked me through what had happened, explained exactly what he was doing to fix it, and answered every question I had without rushing it. Dario saved me a lot of money and a lot of stress. Highly recommend!!

I recently found this business on Yelp, and I'm very happy with my choice. My computer got a virus,…read moreand I had extremely important information on it -- all my business files and financial documents. I was very afraid to bring it to someone I didn't know. But from the first minutes of meeting Dario, I felt safe and confident that I could trust him. After a quick assessment, he provided a detailed explanation of the issues with my computer. The next day, everything was fixed at a very reasonable price. I called him several times afterward to verify some information, and Dario answered right away each time. I am very satisfied with the service and highly recommend him.

Above and beyond service!…read more My MacBook was hanging off a thread. I called for an estimate, and they gave me a price within the range I was looking for. I dropped off my computer and it was ready to go in one week. I could not be more satisfied with the service, and the way my laptop operated the same day I picked it up. I will be back for my future computer needs.

I brought my laptop in on Friday afternoon after liquid damage and was told they'd clean it,…read morediagnose it, and have it ready by Monday. After a couple of calls, I finally got it back Tuesday. The diagnosis was simply that a "power chip" was damaged, and they recommended replacing the entire motherboard for about $690 because they don't do chip-level repairs. They also charged me for the diagnostic ~$100, even though their website advertises a free diagnostic. The laptop still smells strongly of coffee, which also made me question whether it was actually cleaned or how thorough the cleaning was. Overall, the turnaround was longer than promised, communication required follow-up, and the diagnosis was too vague to give me confidence in spending nearly $700 on a motherboard replacement.