Purchased some items from this location and was very pleased. Excellent customer service and I would highly recommend. This is a great place to go. Staff is friendly and accommodating. read more

Great service! Very cheap price including inspection and prompt fix. Quick turn around! read more

Computer Direct Wholesale - PC - Mobile Phone Repair Near Me - Santa Clara, California

I broke my Macbook screen by accidentally triggering a BB gun into the screen. I was extremely upset and helpless at the time. I was planning to send this to Apple store but decided against it after reading up about the cost. I reached out to a bunch of people on Yelp and Allen was one of the first few ones to reach out to me with a quote. I called him up immediately and sent him my Macbook through a friend. He fixed it up in 5 days and currently I'm writing this review from my Macbook. Thanks, Allen! I appreciate your help. read more

I was so glad I discovered Allen @Computer Direct Wholesale, while screening for the best tech to fix my HP laptop. Twice I had issues with my laptop hardware - first it was battery & power unit and the second time it was from my own mishandling, a loss of wifi, display hinge coming loose etc. Each time I felt like giving it up for a new machine, and then deciding to give Allen @Computer Direct a call and run it by him. Allen meticulously assessed the issues and decides if it's reparable by him or not. Once he thinks it is reparable and he accepts the work, my confidence went up. Allen promptly setup an appointment to meet up, to pick up the unit and provided an approximate estimate when he could get to work on it. And when he got to it, he would update me with the state of the unit discussing what he discovered the problem to be and what needs to be done to fix it. Based on parts availability he would provide the estimates for price and date of completion. Both times he delivered the finished work just as estimated. Highly impressed by the professional quality of work and efficiency. The repaired units work just like new. And thus he saved me from having to make expensive replacements. Turns out Allen is adept at working on restoring anything related to computers and allied technology. I am very happy to have him in my sphere as a goto person for my high tech repair needs. Highly recommend anyone with such needs to give him a try and check for yourself. read more

Big help! My laptop shut down unexpectedly during zoom meeting, and wont turn on again. Found Allen via yelp at night and asked for a quote online. He got back to me at once and told me the brong the laptop to the store the next day. Got it fixed in 2 days. Much faster than I expected. read more

Had a pretty major issue with my laptop, as in "couldn't use it at all" until this issue got resolved. Tried the normal avenues of researching how to fix it on the web with no success. I called Computer Direct Wholesale, Allen said to bring it into the shop. This was on a Saturday morning. I left it with him thinking he would call me on Monday with an ETA. To my surprise and delight, he called me within a few hours and said "it's all fixed ready to go." Same day service, and on a WEEKEND. Allen, you're great. read more

I had a great experience with Computer Direct Wholesale. I took my laptop there to be checked out because of water damage. Allen called me within hours to inform me of the seriousness of my PC. I was happy to know what could and could not be done to resolve the pc problem. The cost was affordable and Allen's personality was awesome and with consistency. I felt blessed to have found Computer Direct Wholesale and Allen when I needed PC help. FYI: This info was supportive and a huge help. Allen warned me of the out of State scammers the call I made before finding his company through google. Scammers who say they can fix your pc problem by logging into your PC online to view your data at the expense of your internet service for as long as possible. That is a potential risk for many reasons. Thanks Allen. You do amazing work and have a great personality. Sorry, it took me a minute to write this review because it was in September 2023, but excellence is never forgotten. People remember goodness. read more

Allen, is very professional. Repair work on my printer was done quickly and on time. Very fair prices. Responses to phone calls in a prompt and friendly manner. Will even reach out to others in the profession for you if he is unable to solve your problem. highly recommend his services. Russ T. read more

This is definitely a five-star operation I met with Alan explain my situation about my Apple computers he had them all done in a day 7 in total fantastic customer service very warm and welcoming gentleman and trustworthy and these times where you can't trust anybody you can definitely trust Allen at computer direct wholesale great job Allen read more

I wish I could put negative 5 stars. I had this company create a web page for me. To start off, all verbiage was broken English on every page. The "contact us" was going to some unknown email address and not the company email. Same pic on multiple pages. The list goes on and on. Now supposedly we have been hacked and our website is down. They want me to pay $1000 dollars to repair and maintain the website. There is nothing to maintain. I have put all my faith in them and been let me down over and over. I feel that I have been taken advantage of. I don't want any one else to experience these same problems. Avoid this company at all costs!!! read more

I have a Mutoh RJ900X that I was having issues with. I could not find anyone that would help me fix it. No one works on Mutoh printers... I reached out to Allen and he offered to send his technician John to take a look at it and see if he could help me out. John came out to our shop , worked with Mutoh's tech support and was able to help me get my Mutoh fixed. I greatly appreciated Allen and John's willingness to help me with my printer issue, even thought they don't typically work on Mutoh printers. They were awesome to work with. I am sure I will be using and referring their services in the future. Thanks again! read more

Alan replaced the cracked screen on my Essential PH-1 phone. I had my own replacement kit ordered from Amazon. He installed it the same day and it is just like new. He also installed a screen protector I supplied free of charge. Good service on that. On another item, Alan charged me an inspection fee to diagnose a broken external USB. The diagnosis was that it could not be fixed easily and would require expensive data recovery services. I chose not to get the recovery services. My only concern was that I did not get a written report showing what diagnostics were performed to test the USB drive. That would have merited the full 5 stars. read more

Even though I didnt have the opportunity to use their services, i'm a happy camper because of the response I received. I contacted Computer Direct Wholesale because I thought a virus had infected my computer and wiped all of the files, but fortunately the files were just hidden by the virus. It, was a Saturday afternoon and I was informed that they will be open again on Monday and that i should contact them at that time. In the mean time, I got in touch with a few of my computer geek friends and they helped me solve the problem. On Monday, I had completely forgotten about the issue, but Fardad called me and asked me if everything was OK. I was impressed by his follow-up. He even asked me how I ended up solving the problem and gave me some future advice on how to avoid such issues. Would recommend him based on his responsiveness and advice! read more

I cracked my Galaxy S10+ screen a few days ago and contacted a handful of repair shops in my area. Most of them were giving me quotes for $400 and up. Allen's quote was more than half less than some of the quotes I received so I decided to give him a shot. Got it back a few hours ago and looks and works good as new! I highly recommend him and would return to him if I need service in the future. read more

I brought my laptop here because it needed a system restore and I didnt have my Windows disk. Allen said he could fix it in 1 day. I got my laptop back IN PIECES and he claimed the entire hard drive was bad and he was replacing it for $250.... I told him that cant be possible. He charged me $40 to put my laptop back together that HE TOOK APART. I went to KT Electronics and they fixed everything for $45. DO NOT BRING YOUR COMPUTER HERE. read more

I brought in two laptops, one needed a new hard drive and the other was so infected from my grandson using it that it was useless. He not only got them both working but was able to save all the data on both laptops. I would definitely use his services again. read more

Avoid this place at all costs! Will over charge and then not fix problem. He does not know what he is doing! I am NOT a competitor, just a VERY dissatisfied customer.. This guy is the worst. read more

Allen knows his stuff. I brought him an old, tired, beat up, slow and virus-laden laptop. I was about to buy a new laptop but decided to give Allen a crack at it. He cleaned up my laptop, removed spyware, added memory and did his magic. My laptop is just like new again and I couldn't be happier. Don't let the disheveled appearance of his office deter you. Its just the sign of a genius at work! He is a former design engineer that decided to go into business for himself And I'm glad he did. Highly recommend him! read more

Allen was very quick to respond and did a good job at my laptop repair. It was a minor keyboard replacement. He was very open to communicate, in terms of price. He gave the right estimate and also finished it efficiently. read more

I am very satisfied with Allen's professionalism, work, and timely delivery. I have been a repeat client since 2018. Allen has fixed my business computers and mobile gadgets. I strongly recommend him. read more

Allen is great I called him in the morning about a broken iphone 6 screen told me to come right in. The price was fair and only took 1 hour to fix he called me the next day to ask how the phone was. Will being doing more business first class guy!! read more

Allen fixed the macbook issue for 300$ flat, but Apple store was asking for 485+ Tax with a lead time of 2 to 3 weeks. His turn around time was very quick (same day ) and he is very friendly as well. read more

Owner resolved my problem and issued me a very fair reimbursement. I was very appreciative of his efforts to make me happy.

Allen was very competent and flexible in servicing my laptop. I arrived just before closing time on Friday, he took my laptop home and I picked it up on Saturday morning with the repairs completed. Thanks for getting me out of a difficult situation. Highly recommended! read more

Allen is smart and tenacious. I've built a couple desktops but this hardware failure was about 3 needles in a haystack to find and fix (mobo, ssd, cpu). He hooked me up with new cpu, got me a functioning OS and gave me all my RMA info. Good man and I will repeat when necessary. read more

Allen is very professional, courteous and knowledgeable. I took my printers to Allen and discussed the problems with him. He listened and gave me preliminary assessment of the problems. I left the printers for him to repair. Allen called me when they were ready to be picked up. I appreciate his help to fix the printers. Allen knows his stuff. I am very satisfied with his service. read more