Told me diagnostics on my computer would only take a few hours, I wasn't contacted until the next day. When I recieved my laptop, the wrong screws were in and they lied about which parts needed replacement. DO NOT COME HERE FOR REPAIRS, THEY ARE SCAMMERS. read more

To be honest i went to fix Laptop I want to trade it in my hard drive for the cash, not let me get cash, Over there San Francisco let me get cash for hard drive read more

Just got my computer fixed, it was frozen so they replaced the ram and it's now working and also cleaned the computer for me. these guys were very helpful and know what they're doing! Also affordable prices, they were great, I highly recommend!! read more

I got a notification that it was time to replace my battery, and started seeing issues with the charing. For a while, I tried stretching it but it got annoying going out and having the battery die on me quickly, especially if theres no outlets around. My laptop is a Macbook Prop 15" from 2017 and I want to maintain it rather than spending loads on a new one. Fix Laptop was able to help me with everything for a fraction of what I was quoted at Apple ($250). It saved me so much money! When I told them the issue, they were able to order a battery for me within a couple days and once I brought it in, it only took a few hours. Thank you to Israel, Charlie, and Kevin. read more

Amazing value, amazing service, super pleasant staff. They're always so helpful. I have been here multiple times for diagnoses and repairs and it's always super convenient. read more

They were helpful and actually really fast when they got to my computer. I think they're short staffed because they quoted me 2 days but couldn't get to my pc until after the weekend. Overall their prices are competitive but you may end up waiting a day or two extra than what you're quoted for. My computer was a custom pc. I had a bios error which crashed my computer and needed a oS reset and hard drive flash. This problem occurred from a faulty power supply. read more

FixLaptop.com exceeded my expectations. I got my laptop fixed there. My laptop was completely not working when I brought it to Fix Laptop. Not only did they replace the battery, they replaced the mouse pad. Everything was working perfectly when I picked up my laptop, and the price was so reasonable. read more

My MacBook Pro keyboard wasn't functioning and needed to be replaced. Found this place and spoke with Kevin. He was very kind and professional. They offered a very reasonable price and fixed it in no time. I was really impressed. Thank you again! read more

Fix Laptop - Electronics Repair Near Me - San Jose, California

I brought my laptop in to be repaired after it was unfortunately dropped and the screen cracked. I was told that it would take a couple days to hear what the quote would be a couple day but it ended up taking a week. I was told it would take a week to get the parts and have the laptop repaired and it ended up taking two and a half. They will not communicate with you so I had to call or visit the store daily to see what was taking additional time for the fix. When I finally got the laptop back the dongle for my mouse was missing, my laptop microphone was not working, and the trackpad would stick, making the laptop unusable. read more

The team at Fix Laptop did a great job at removing the EFI password on my Macbook. No other computer repairs companies in the Bay Area are willing to perform this task. While the job took a bit awhile, it got done. read more

I bought a HP Laptop last September from Fix Laptop, I have had good experiences with them. Being a bit of a donkey with computers I took it in, I met Israel who was alone and he showed me all the immediate problems I had. He helped me, sold a computer to a walk in customer and took calls without leaving anyone too long. 5 stars for professional service. read more

Our keyboard had a letter that broke off, and our warranty on the laptop had just expired. We were so relieved that we found Fix Laptop on Yelp and they were able go fix it quickly without hassles! They were very professional and courteous. Highly recommend! read more

I've been calling many vendors for a while to get my computer's firmware reset and they've all referred me back to Apple. I called Fix Laptop to confirm prior to arriving and the owner performed a firmware reset / EFI unlock on my MacBook Air very quickly, so I was able to get it back within the same day. The best in Bay Area, I literally traveled from SF to SJ to get it fixed. Well worth the price, my computer also has the Microsoft office package added. read more

I recommend to NEVER buy a used laptop from this establishment. I purchased an IBM Think Pad T30 from this business in early December 2007. After two days, the XP Operating System was causing error messages and the computer would not boot up. The business offers a 30 guarantee period. I took it back in and the OS was reinstalled. Days later, the same issue arose. I asked for a replacement laptop and after some hesitation, the owner agreed, since it was under the 30 day warranty period. Now that we've had the second laptop for 3 months, there is another issue with the OS. I took the laptop to the Geek Squad @ Best Buy and they said the issue is with the OS software and probably other bugs and errors within the computer. Unfortuantely, they charge $200 just to look at the laptop. Don't think so. I realize buying a used laptop is a risky proposition, but that was the reason I went with an IBM Think pad. You'd also think that this business would go through the laptop with a fine tooth comb, instead of just making it function for a short period of time. STAY AWAY FROM THIS ESTABLISHMENT IF CONSIDERING BUYING A USED LAPTOP! read more

This place doesn't even warrant one star. Shady, shady, shady is all I can say about this place. Charged $40.00 for a deposit on a laptop that I never purchased. Came into the store for a trade-in on an IBM T-30 and he tried to sell me the lower model for the same price. Finally decided not to do the trade-in because I found a better deal on a new computer with a better warranty and an upgraded system. Ddin't refund my deposit because he said it was the charge for adding a firewall on the computer I never bought. What!!??? Never buy anything from this place. Go to newegg.com and you can find better prices for new computers. Not to mention the fact that while I was there shady people were trying to sell their "hot" laptops to him. Probably stolen from students on campus nearby. This place is a waste of time and waste of my $40.00! read more

The costumer service in this place is null. I went to fix my phone Xaomi. He told me that the mobile would be ready in one week. Wich was my sorprise When I went to pick up my phone two weeks later....He was on holidays (in his country) and my phone wasn't fixed. After TWO MONTHS waiting I have been today and the mobile wasn't ready. I ask for the claim sheet and he told me that it wasn't possible. Now I go to the consumer office read more

Went in for LCD replacement. Unfortunately, for my computer (macbook pro 2013) you cannot separately replace the LCD screen due to the assembly structure and I had to purchase the entire displace assembly-- basically an entire new screen. Long story short, Jose was nice enough to buy the LCD screen from me (rather than having to return it) and gave me a good deal on the replacement pricing. Once I got the entire display assembly (around $250 off ebay), Richard fixed my computer super fast, within 2 hours!! This place is great: the employees are super accommodating, friendly, and understanding. They definitely went the extra mile for me. Thanks so much to Fix Laptop!!! I'm so excited about my computer, it feels brand new (: PS they also sell old games/stations like for n64 and super nintendo downstairs....so I'll definitely be back! read more

They did a good job fixing my laptop. I like their service and they speak English and Spanish. Which was very heard.

This is a wonderful place to get your laptop or desktop repaired. The owner is a former software engineer from the Silicon Valley. He has a compassionate heart where he will take junk just to help someone who is in need financially. I recommend all of my friends and Yelp friends reading this review. He started out with this shop here on Santa Clara Street; near San Jose State; and now have several locations around the bay area. If you have trouble with your computer and you need it fixed in a hurry, Fix Laptop is the place. He has a staff of knowledgeable IT Techs that are not only smart but brilliant. Anyone who have computer issues, I recommend Fix Laptop. They get 5 stars! "E" Santa Clara. read more

I had an emergency and needed a quality repair, I got it at Fixlaptop. These guys are good. Kevin and his team really did go the extra mile, especially since the problem happened again and the support was there and fast with no extra charge. These guys are great. read more

Would have been nice to know ahead of time if they were willing to look at my computer and she didn't even entertain my laptop. I wanted help because I have a pc that was built, I no longer need it but I don't know any of the specs for it and I need to sell it. I called ahead to see if they could help and she just said "come in". So I came in! She was willing to charge me $40 for a "repair" fee and would have someone call me in a few days with a better answer but wasn't willing to plug it in to see the specs. She was willing to send me a monitor so I can do it. It was all about selling. She also tried to a ll me a tablet that I didn't need. Keep researching. I think you will find a better answer somewhere else. The other reviews said they would go the extra mile to help...I find that hard to believe since she wasn't willing to help me. She was willing to ask another customer if he could help and both of them referenced a gentleman named Kevin who I am assuming does the repairs but she wouldn't tell me who he was. read more

If I could give 0 stars, I would. These guys are crooks. They kept my laptop for 2 days and never even called to tell me what the status was with the repair. I stopped by the store to ask what was up, and the Vietnamese owner told me that they need to open up my laptop and replace the connection for the AC adaptor. He quoted $150 saying it would take hours of labor. When I asked for my laptop back, he demanded $40 for having kept my computer for 2 days. I had to cough up the dough to get my computer back! I plan on reporting these guys to the Better Business Bureau. I took my laptop to Fry's the next day, and the service guy tested the A/C adaptor while I waited. It turns out that the guy at FixLaptop.com was wrong when he said he needed to open up my laptop and replace the connection. In 2 minutes (not hours), the guy at Fry's was able to assess the problem correctly. It turns out that my A/C adaptor had given out. I had it replaced for $49. read more

STAY AWAY FROM THIS PLACE!!!!!! (THEY INSTALL A CRACKED WINDOWS VERSION) So one day my laptop had lots of pop ups notifying that it had a virus so I went and look for help on Craigslist and saw his add on the top. So I took it to there, and they said that my laptop needed it a new reinstallation of Windows so I was like ok and also asked for an upgrade to 7 and I also told them that my computer originally had Vista so they said they could upgrade my computer to 7 so I said cool. they charged me like 80$ then 1 week later I update my stupid laptop and turns out that the windows they installed was counterfeit version so I WAS LIKE WTF!!!!!. I decided it to takek it back and they say oh yeah this things happens. At the end I decided to get my money back but he said he put lots of things worth more money which is pure BS. never ever take your computer or laptop here. read more

They're amazing! The guy is super friendly & knows what he's talking about. The turn around time is awesome & they have games for all consoles which is a HUGE plussss. This place is a thumbs up all the way read more

So I have two laptops, both broken. The first one, a Dell Inspiron, had its battery busted.... either that or the charger was broken. The other one, a Toshiba, had a virus, its screen cracked, and pretty much won't turn on. These people here was able to buy both my laptops from me, 50 bucks each. I'm happy =) read more

After reading some of the reviews that already exist, I was quite shocked. This guy has saved me time, money and frustration on numerous occasions. I have not yet bought a used computer from him, but I would certainly and have considered it. The place is a bit messy and disorganized, but they all seem to know their stuff and truly try to help you solve your problems. Irrespective of some of the other reviews, I appreciate this guy being there probably much more than he knows, and probably much more than the few dollars I have given him represents. read more

I took my iPhone to this store to have it unlocked and jailbroken yesterday. It was an ease. It took only 20 minutes plus lots of free apps and games. Overall, I'm very satisfied. Highly recommended if you're looking for a cheap and professional place to unlock your iPhone. read more

I've been coming here more recently for the last 2 years. Chris and Nick have helped me fix phones and or I have purchased cell phones from them. they are super helpful and nice and make sure you leave the store well served or at least more confident that your issues will be solved. they tell you when they need more time to fix issues. I use to go to the cell phone repair shop down the street but to be honest I get better prices at Fix laptop and they seem to work with you more budget wise which I really appreciate as a younger adult trying to make it on my own paying expensive ass rent in san jose. Sometimes they get busy just be patient, leave your item there and or come back later, they'll get to you. read more

STAY AWAY !!! you have been warned they destroyed my laptop put in used parts that were in Rusin !!! wiped everything off my harddrive. Kevin the owned refused to give me his last name so I cant sue him. These Guys are SHADY !!!!!! read more

Took my iphone 5 a couple months ago to replace a battery, I just came I. Dropped of my phone and the had it ready in a couple hours. These are my go to guys!!! read more

I went there to sell my old HP laptop. The manager was very friendly and showed me the market price of second hand laptop from EBay. Finally he gave me a little bit higher price then EBay. Even though I expected higher price but I am satisfied about the service he provided. read more

Went in to get my laptop fixed on Saturday. Didn't know they were going to close within 30 minutes of me walking in. Was assisted by the manager, can't remember his name. He got my backboard fixed that holds the hard drive within minutes. He also sold me a battery even though it was used since I hadn't had a battery for years now. Really professional and assuring. I didn't end up keeping the battery since my laptop's motherboard was what really needed to get fixed so it made the battery unusable. It was still the thought that counts. I appreciated the efficiency and the honest concern since I explained my laptop had just crashed and I had major assignments due. I will return as their prices are not too expensive and they get the job done. read more

I dropped by and wanted to fix my laptop, it just seems everyone was busy and no one gives a shit about me, then the deal was no more than three days and they will call me for sure, on the fifth day, I called and they said they'll start to check as soon as possible, two days later I took it back unfixed, then I decided to transfer my data to a hard drive for 40 bucks, they again guaranteed three days, on the forth and fifth day I called and it's done on the fifth day, I took it back, found some long scratches on the top of it and the guy just said he doesn't know, and when I asked where is my data wire, he just walked back and gave me one of theirs, which is of half length, when I checked the data, I found that they avoided everything on the desktop, which is my first requirement. Thank you fixlaptop, for letting me cross your name off completely with just one experience. read more

Minus 20 stars. I took a simple problem to them (frequent 'website not found'). I was assured by three different people over a two week time period that all my legacy data and programs would be saved. I got back a computer that would only boot, open IE, and shutdown. All my legacy programs were erased, all favorites were erased, my 20 years of business data was erased, and all my drivers were erased. I had to go back to the store two times, and each time I was assured my data and programs would be saved. That did not happen. For this wonderful service, I was charged $74. These people are beyond incompetent. read more

I love the willingness to help and polite service at this place! Edgar is always eager to help you know matter what the problem is. Recently, he even helped me gratis despite spending time on the job! You can trust these guys to charge you minimal -- and only when a charge is warranted! read more

Dropped off laptop Friday the person said since the technician had left for the day that he would look at it Saturday and get back to me. Never got a call. Ended up calling Monday turns out he was out and would be back until today. I called today and they say they don't no what progress is. I ended up going to pick it up. I need results can't wait for them to tell me they can't fix it a week later read more

This store has a fabulous "mom and pop shop" atmosphere, stacked to the brims with computer hardware. You immediately get the feeling they have every part you might need, and can fix any problem. Kevin (manager) greeted me with warmth and good cheer. He gave me great advice for how to dispose of my old Mac screen. This is one of my favorite businesses in downtown San Jose. read more

Very cool, skilled and supportive staff. I take all my Apple needs to these guys!

Awesome guys! I brought my laptop in a few weeks ago for a broken screen. They quoted me a price on the spot. A week later my laptop was back in my hands! Im not the cleanest person so my laptop was definitely reflecting my style lol. When they gave it back to it looked like new! They scrubbed it down and dusted the inside. Altogether great experience. Will definitely be returning :) read more

Very helpful! Went the extra mile for me. I would suggest them, they are fair reasonable an affordable! Thanks guys!