We purchased worth $100K of house furnitures and beds from Home World. The manager recommended and chose himself what are the top of the line furnitures (beds, sofas, tables, lamps, dining table & chairs, etc). They have poor quality of furnitures. We purchased brand new sets of chairs, it broke due to manufacturing defects in less than 6 months. They replaced under 1 year warranty. We purchased 4 king size beds. After a year, one broke and need to purchase a replacement. After 2 years, another bed broke due to poor quality and manufacturing defects. The welded horizontal headboard bar broke. We reported to customer service and couldn't help us right away for the warehouse is closed. They couldn't also track who assited us nor confirm the name of the manager who assisted us previously. We purchased a 5-year warranty but couldn't use it because it's only good for stain problem. The manager who spoke with us lack communication skills and empathy. We will never ever purchase anything from Home World nor recommend it to our friends. Useless HW!!! read more

We went into the store 1 hour before they closed. Our sales person Jonathon was so helpful and accommodating. He took his time and made us amazing recommendations. We love our couch and really appreciated his amazing service! read more

Came in today just looking for a couch. My husband & I were firm on just looking NOT buying. However, Greg gave us a tour around & gave us the pros and cons on everything. Was completely honest about everything & took note of all our interests! He genuinely cared about what we were looking for! We also had to bring our dog along because of course it's essentially his couch too. Greg even played with him & was incredibly friendly towards him! If you're coming to this location, be sure to request Greg! He's the best! read more

I was fed up w/my existing sofa and dining table Strange coincidence I saw an add with pictures that looked exactly what May work in my space in Sunday's' Advertiser. Being a bit skeptical I feel lucky to have reached STEVEN INGLEDUE who answered the phone at Homeworld. He actually took pictures sat on furniture to remark about comfort. I felt secure that his remarks were accurate. And now, I have a beautiful sectional sofa and dining table! Thanks to Steven INGLEDUE a couple weeks ago. Thanks to read more

Salesperson did not know his merchandise. Tried to show me a similar rug with the one I showed him from the website ..... showed me one, not even close. I wanted to find something similar from the same brand to compare colors and quality ..... basically told me to order it and return if I don't like (order will take 6-8 weeks). He had such a bad attitude, I would never treat a customer like he did. read more

After an annoying experience at Inspiration's town location, we headed over to HomeWorld on Beretania. The town location seems smaller than the Pearlridge one, but had a couple of different couches. The variety suited what we were looking for better: a simple, modern design without armrests. It seems like the store is really light on staff but is appropriate. The two people on the floor were walking around, checked in an appropriate amount, and didn't lurk around; the complete opposite of Inspiration. We ended up finding a couch we liked. Checkout was completed in 5 minutes. Why not a 5 star review? Shipping is going to take 6 weeks! While it might be COVID related, the person who helped check us out said the couch was popular and that someone earlier in the day inquired about it too. If that's true, why not keep local stock on hand? read more

Love this store... actually, all the stores. So many options under one extensive roof covers all price ranges and styles. Want to go over the top luxe? They got you covered. Need budget for starting out or just new additions? They got that, too. I like the ease of exploring, and the no pressure sales team that are helpful. I've bought from here before, easy recommendation for options, quality products, great delivery, and a sales team that are so helpful. read more

Purchased a sofa from Ashley first, and went to look for our perfect bed. Steven was very helpful, very polite, not overwhelming. Absolutely loved the experience! Looking forward to get our new beautiful bed! read more

Gotta go with a higher rating for this location because we found a beautiful chest of drawers here. It was pretty decent quality. Sturdy although the paint has been showing marks a lot easier. Still, we are happy with our purchase. read more

I had excellent service there from The lady that helped us. Barbara maybe but could be wrong. I also had amazing service from the lady behind the desk that canceled my charge and redid it for me on the credit card I'd have preferred to use. She was so kind and so helpful when she really didn't need to be. I appreciate great customer service and I got that here! The selections are a little basic and not as modern or as stylish as I would like but nonetheless, we found a sofa. With such limited selections in island, I was very happy with what we got and the service provided to me here. read more

This place had a ton of selection and a wide range of price points. They have affordable options all the way up to the expensive luxury furniture. read more

Went to Homeworld Beretania about 3 weeks ago to look at their couches after looking through Inspiration with no luck. I was interested in a Stressless couch, but was very concerned about the size (getting it through my old condo's front door) and type of wood in the frame (termites). Lila was incredibly helpful - answering all of my questions and discussing every possible way the couch could fit through the door (it could). She was very professional (not pushy!) and provided her contact information since I was still a bit hesitant to commit to the purchase. I contacted her this morning and set up a time to meet her. We went through the details of a custom order - very pleased with the whole process. It will take several months, but I expected that. Many thanks to Lila for answering a ton of questions and helping with my final selection. read more

We had our second purchased in Ashley S. Beretania. Great selections that fits my budget. Special thanks to Andrea L., home furnishing consultant, she was very helpful and friendly. No hassle on delivery part, they have company that do that just pay for the fee. The second floor was under revitalization when we went there but it doesn't bother me. We loved our new dining set! Satisfied customer here. read more

We were needing a lift chair asap for my dad. Steven I. was super helpful showing all the options and tracing what was in stock and in size. Although our initial purchase didn't go thru, Steven contacted me immediately when one miraculously came in stock...saving us from searching and waiting eight weeks at other stores. That's service! read more

I'm pretty sure I paid TOO damn much for the sofa set we just purchased. Despite this, shopping for it was an OK experience. Homeworld staff was very accommodating, allowing us to measure the pieces and move them around at will to try out various configurations. Our sales person Shawn was patient with us and the kids. They also let us switch out ottomans for an even trade- as my wife didn't like the one included in the set we purchased - so we got to pick another one. There's not always a good deal on the furniture, but the deal on financing was fantastic. Over this weekend I believe it's 0% interest for 36 months. Furniture was delivered on time. The guys delivering it were efficient, friendly and strong as oxen!!! read more

We worked with Stephen Ingledue at Homeworld and he was EXCELLENT!! He listened patiently (We went back to the store 6 times!!) to understand what we needed and more importantly what we wanted. He didn't try to influence us or "sell" us something. We ended up with the perfect leather sofa and coffee table! We highly recommend Homeworld and specifically Stephen! read more

Located in town, across from the main police station. This is quite a large showroom of furnitures, and next to it is a showroom of mattresses. There are a variety of furnitures you can choose from. This is a place to visit if you are looking for furnitures. You can get an idea of the style and price. read more

I had a very wonderful experience working with Steven Ingledue. He was so easy and patience to work with. Not pushy at all. He listened and answered all our questions. Great customer service representative. We I'll go back to him when we're looking for more furniture. read more

Beautiful furniture. Horrible salesman They did not acknowledge us what so ever, we passed through 5 salesman and no one cared to ask what we were looking for. They acknowledged everyone except us. read more

We want to purchase a buffet and table. We have made purchases at HomeWorld in the past. We walked through the entire Honolulu store and also Ashley. Not one salesperson approached us to offer help. There were a few people walking around with clipboards, salespeople? Very disappointing experience in each store. read more

We went in to look for a couch, a new bed, and mattress. It was the Sunday of Labor Day weekend so there was a steady crowd flowing throughout the store. We had just come from another furniture store with no luck due to a lack of customer service. The salesman who was at the front door greeting guests ending up helping us very efficiently and we got what we were looking for. I was very happy that he listened to what I was looking for and provided customer service to get us in and out of the store quickly without being too pushy on upselling any products. I'm getting the delivery of furniture this week! I'm so happy I went to HomeWorld! read more

I love furniture stores because I love decorating- should have done it as a career! I finally bought a place since relocating to Hawaii, so am very excited to decorate/furnish the place! I was referred to Natalie because I work with her sister. She is very nice and helpful, although she did get called away quite a bit- busy Saturday. I was able to find a sofa, bed frame, and two rugs from her. I would have bought more, but some things weren't available. It's a good thing I walked into the connected CSWo store and found the other pieces that I needed. I will definitely be back as I fill my new space! The ladies at the desk are also very nice and helped me with the 18-mth no interest financing option for all of my items(bought seven, between both stores). read more

HomeWorld Honolulu - Furniture Stores Near Me - Honolulu, Hawaii

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Red Knot is so awesome! Cool pieces! Colorful! New store inside of home world with younger associates that really tried to be as helpful as possible. Bought a few pieces but wanted to buy pieces at home world and cs wo. Strange that they are not connected and you have to run multiple transactions. But whatever. Spent like 3 hours in here and probably walked over a mile. They have a ton of stuff and associates who some are stalkerish and pushy and others lazy and off putting. read more

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I custom ordered a sofabed in October 17, 2020. Here is is May 26, 2021 and I still have not received my order. The "Sales Lead" tells me maybe it'll be here mid-June. If I had known it would take 9 months I might have made a different choice. This is the 2nd time we've had trouble with delayed delivery from HomeWorld. It really is too bad they own most of the furniture stores on the island. The quality of the furniture is good, but the lead time and follow-up service leaves much to be desired. read more

I had the best experience at slumber world. My sales person was Fern Cannot and she was extremely helpful in my mattress selection. She was helpful but not pushy. She explained features and allowed me time to decide my choice without being over bearing. I fully recommend using Slumber World and ask for Fern. There was a slight mix up on delivery, but it was delivered promptly the next day and Jason the manager took full responsibility and apologized. I bought my mattress's fully educated and I am very pleased! read more

Very large selection of furniture. They range from high-end to low-end and even have mattresses to purchase upstairs. Our sales rep was Keito, he was very friendly and helpful. We told him what we were looking for in furniture and he took us right to everything we needed. So far we only purchased two items, but we might come back to purchase more. We are still kind of shopping around and seeing what our options are. Although so far, HomeWorld has had the best items. read more

4 star furniture quality. 1 star customer service. I can not recommend this establishment.

HomeWorld Furniture/C.S. Wo & Sons you have earned your 5 stars due to your policy on after care service. Now with the advent of motorized furniture, purchase of extended warranty and customer care is very important. If your recliner/furniture has moving parts the chances of it breaking is a real possibility. When shopping for an infinite position recliner at a discount furniture store, I asked about their warranty. They have extra remotes if it breaks but basically you would have to contact the manufacturer. INspiration Interior was not even an option bc of past experience. We bought a pleather couch and it almost immediately started to peel. When they were contacted about it, the basic reply was... Pleather peels in humid environments. That is why there are on sale now and that they will no longer be carrying pleather. Translation, "Sorry" your suck with the couch. When HomeWorld Furniture delivered our infinite position recliner, it had a creek when moving. I had concerns on the longevity of the piece. An hour after delivery, we got a call to see how everything went. When I mentioned the creek, they scheduled a swap out in two weeks. The new chair arrived with no creek. Thirty mins later we got a follow up call. They didn't even charge us for the second delivery. Looking forward to replacing pleather couch with one from C.S. Wo & Sons furniture stores. read more

Two weeks before buy the furniture here, so let us angry too disappointed. Because don't believe their quality has a problem, so didn't go to check carefully before. Today only to find that a dresser beside the broken them directly with white paint to cheat in the past, I am here to buy the four sets of bed, but the quality is really so, really very angry very disappointed. read more

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Ask for Roger. He goes above and beyond and is an absolute pleasure to work with. Super professional, super polite, and totally helpful.

Just moved to Oahu from California. Needed new furniture for my living room and bedroom. Walking around the massive showroom I was not pressured by any sales people. When I was ready to start buying, Mikah was super helpful, knowledgeable and professional, while being friendly, and empathetic to some of my uncertainty. While I had only been sure about which couch to buy, she helped me go through selecting other pieces I wanted to go with it and for the bedroom. The furniture was delivered as promised, and on time, to my home in Kailua, and the delivery guys were equally professional and friendly. I couldn't be happier with my decision to go to HomeWorld. read more

Michael Wood did a great job. We went in after the first lock down and I showed him what I was looking for. Really quickly he looked up all that I wanted to see and we browsed the 2 couches. Age was very knowledgeable and helped with my decision. When I finally decided, the process went very smooth. Keep doing what you are doing Michael read more

Bought a open box (floor model) sectional from Home World from Travis Oh and the whole experience was Excellent. He's is knowledgeable, professional and patience. I never felt like a number or rushed as we took our time. Even after it was delivered and slightly damaged by an independent company he remedied the situation within hours. I recommend Travis for your furniture needs! Excellent Customer Service read more

I had an incredible experience shopping at Ashley HomeStore for the first time thanks to Andrea!! I came in July 2021. She was the first person who greeted me and she was very upfront and honest from the start about the inventory and shipping backlog. I told her what I wanted and she was able to show me the available couches and dressers that would best fit my style. She did not disappoint! She was very patient with me as I roamed the entire store more than once and I took pics of all the pieces I was interested in. On top of that, we began to talk story and we found out that we have so much in common! The furniture was delivered in time and is so gorgeous, I'm sooo happy with it!! I went back in October to buy a matching high chest, but they didn't have it in the showroom so I went to this gallery and to my surprise Andrea was there! But she was so busy with other customers so I didn't want to bother her. I found out from another salesperson that the high chest I want is unfortunately on back order and won't be delivered until February or March, so that day I only had to pay a percentage of it. That night Andrea calls me cause the other salesperson told her I missed her and she gave me a discount on the high chest! I am so grateful for that! A couple weeks ago she called me to check on me and also told me the high chest is on further back order until April or May which was a little disappointing to hear, but it was so nice to hear from her. She really takes care of her customers I'm so glad I met her! I will go to this store for my future furniture purchases and ask for Andrea read more

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Be careful! My Boyfriend and I came here to seriously look for a new bed. The reason I'm giving these guys at least 2 stars is because they had a great selection, and I became educated on what type of bed we needed and wanted. RE: Sales Representative- BE CAREFUL! They are your traditional sales reps you do not want to be fooled by. Ask questions and make sure they've covered everything. I originally didn't want to buy a bed that day. But the sales rep mentioned they have a great return policy so that in 60 days, if I didn't like the bed, they'd come back and pick it up. It wasn't until after he swiped my credit card, however, that he told me any return would cost me a 25% restocking fee, and that I don't get my money back and would need to apply the credit toward a new bed. I WAS PISSED OFF! I contacted their business manager to have the charge reversed immediately. Again, great beds. TERRIBLE SALES REPS. My mom and I went to Sears Outlet yesterday and found the same bed for half the cost, better customer service, and better policies. Just sayin! read more

Came here to look for a few larger pieces. Some good quality items, but mostly overpriced and a little oversized--the scale seems off for some of the designs, and I can't understand why they want 4 figures for some MDF. I'm not a furniture snob--I can live with some MDF on a few everyday pieces/pieces for kids, but I'm sure not going to pay $3000 for it! But the Homeworld/CS Wo combo is a staple in Hawaii furnishings, now. Customer service is kind of hit or miss. A friend had a great experience here, so we came on a recommendation. The very nice older lady who was our salesperson showed us a few things and took her time...sort of. We thought she was thorough and lovely, until I went off to the bathroom while she was checking on a leather sample. I overheard a conversation between her and another employee about how she wasn't sure if we were worth her time! Yeah, ok. Thanks, but no thanks. Took our money and found a better deal in another store. Buh-bye, sale... Some of the displays are inspired, but the overall taste caters to a...more mature crowd. Not a lot of contemporary pieces. Think old Hawaii estate furniture. If you have the 1920s 8000 sf estate on 3 acres in Nuuanu and like really large furniture, this is definitely going to have what you want. We took a pass. read more

I'd like to give ZERO stars if possible. Buying furniture here is like shopping in China. They showed us a beautiful Stressless Ekornes leather recliner for $2195. Our purchase arrived and the recliner felt like plastic instead of high grade leather. Buyers, please go elsewhere unless you want to spend good money for a FAKE! read more

horrible store and the worst customer service! to the racist, cocky, old haole guy with the east coast accent who refused to help us find a platform bed for reasons that are beyond us (possibly our ethnic background?) -- your store sucks! Everything is cheaply made, over priced, and you need a major attitude adjustment. that's right! i wanted a platform bed without a headboard and this guy crossed his arms, dismissed us and said "sir, they don't make beds without headboards, there's nothing for you here sir, they're all expensive sir." well you know what.. we found one right next door at slumber world for a fraction of the price and double the quality from a nice local guy who was kind and courteous to help us with our needs. no wonder you have such poor ratings. THUMBS DOWN, GET A LIFE! read more

This is a Yelp for CS Wo. If you are looking for better quality CS Wo is worth the price. John the sales associate is absolutely wonderful. It had been a while since my family and I were in the store and he remembered all of our names and what we purchased!!! Amazing!! John absolutely represents what CS Wo stands for, and that is quality great service and attention to detail. He is Always happy and very positive. If you are looking for a sales associate please ask for John on the CS Wo side. We have purchased furniture at HomeWorld, but truly there is no comparison to CS Wo. Thank you John for wonderful service and treatment -happy sales!!! read more

Large selection, price seems ok but they did not have what we liked. And the quality did not meet. Once we had purchased the whole cedar furniture, so excited with the new furniture set. My BF got allergic reaction from the cedar fumes? or chinese wood treatment? They needed to be returned. Cedar keeps bugs away, could damage your sweetheart too. The lady who helped us was very nice, and our money was returned smoothly. They used to have warm cookies in store, have not seen them recently. Budget cut? Our timing was off? YELP 365 - 36/365 read more