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Hey Sugar

4.8 (106 reviews)
ModerateSugaring, Waxing
Open 10:00 am - 3:00 pm

By appointment only

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My response to Colleen
Montana H.

I am new to Yelp and often do not review but I felt compelled to let others know of my recent experience with Hey Sugar. I found Hey Sugar after much research on Yelp and other websites about seemingly quality sugaring places near my college campus. I made an appointment with Colleen for full legs + Brazilian + underarms at first, and that's when I first learned of the prepayment policies. For that combination of services, clients need to pay half the amount upfront, and even if the plans change the day of -- like you do not have enough hair to be sugared -- you are still responsible for paying for that service. I hadn't found that at other (yet further) sugaring locations, but I was in a short timeline and, again, wanted something close to campus, so I decided to stay with this company. I canceled my first booking and decided to do a Brazilian and underarm combo instead. After I booked, I received an email from Colleen stating I need to pay $49 per the prepayment policy. I had assumed the pay-half prepayment policy she explained during the full leg + Brazilian + underarm combo applied to all her services. I got an blunt answer of "no". So I replied like, "I understand and I'll send it shortly." I also asked if she has a list of prepayment policies somewhere on a website or page so I can be more familiar with them. I then got the response you can see in the photo with her essentially refusing my service outright. You can see my reply in the next photo as well. Overall, I was hopeful and excited to try Hey Sugar for its relative affordability and close distance to my university, but Colleen's lack of professional communication and client-oriented service was truly disappointing and lost her a customer. I hope other people are aware of this and her hidden/conditional prepayment policies before booking. Although this is no testament to the work that she does once you do successfully book with her, I think the interface a client has with a professional before they even book is very telling of the type of experience that client would have. So in my case, being refused was a blessing in disguise. Also, her online communication is not very friendly nor professional in my opinion.

Before-left, after-right
Ashley C.

Colleen is the BEST! Very professional and kind! Between the fun conversations and her method the whole this was over before I knew it.. she's that fast. I was so happy with my results they lasted 3weeks almost 4!! Her place is sooo cute I love the way it's decorated. I can't wait to go back. Not to mention the drive dow pch WOW stunning views

If you're in front of this door,  you're at the right place.
Sonia C.

Colleen is awesome! She's super nice and has great customer service. Her prices are very reasonable and I look forward to being a regular customer. I was a little confused about the location but I was able to find the place (5th floor; wooden door with #525). Make sure you have an appointment and that you arrive early. It took less than 20 minutes. I didn't want to deal with the parking so I had someone drop me off and pick me up in 30 minutes. Colleen is booked so it's important that you get there early. As I was leaving another girl came into the room. Note: there are no bathrooms. Just a room with a message table so go prepare.

Pricing for sugaring. Newbies are $29 (female) and $49 (males). Returning female clients are $39 (dunno bout males).

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8 years ago

Business owner information

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Colleen O.

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7 years ago

I've been coming here over a year now. Colleen is the best. She's gets the job done right, and fast.

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7 years ago

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8 years ago

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7 years ago

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9 years ago

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9 years ago

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9 years ago

Colleen is the ultimate professional! She is the absolute best. You will not be disappointed.

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9 years ago

Colleen is one super cool down to earth girl. Great first time experience. I would highly recommend. Made me feel really comfortable.

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9 years ago

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Page 3 of 3

Ask the Community - Hey Sugar

Review Highlights - Hey Sugar

Colleen is a waxing angel from above for low-pain-threshold girlies like me!

Mentioned in 87 reviews

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My Zero Waste Store - Lotions, soap, Beaty and skincare items.

My Zero Waste Store

4.5(21 reviews)
26.3 mi

This is a great store to get bulk products for cheap! Bring your own containers and it's even…read morebetter! I got almost 22oz of body butter for $11! They sell everything from cleaning products, laundry, some bulk groceries (grains, oats, etc) and more. Definitely check it out. The staff will assist you with any questions you may have.

I've been wanting to try an establishment like this for a very long time. This was my first visit…read moreto My Zero Waste Store. Let me tell you, I was blown away. It's a small place - and street parking can be tricky. But I was fortunate to get a spot right out front. I stepped inside and saw the various containers of products and was pleased. Not only were there things that I use every day, but the prices were ridiculously affordable. Isela (theeee sweetest person) gave me a brief, but thorough "tour" that was absolutely fascinating. She answered any and all of my questions and provided me with a few donated containers for my purchase. So far, the star of this visit are the scented lotion and hand wash. Can't recall the name. But they are pricier than the other products. I don't care at all. I LOVE the scent. As a matter of fact, I'm going in this weekend for some more of the hand soap. I have it in my bathroom (foaming pump) and my kitchen (regular hand soap pump). I also diluted it to use as a shower gel. YES, doggone it!!! I'm kinda addicted! This is one of those places that you should actually do a personal field trip to. It will change your life. Believe it. Highly, highly recommended! UPDATE: I went back in for more hand soap concentrate and some retinol serum. By the way, soap and lotion brand name is "Further". Alyssa assisted me and she is an absolute DOLL. And I met her husband and best friend, who happened to be in the store. Simply delightful. I think this is going to be another one of my "happy" places.

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My Zero Waste Store - Bring your own containers. And donates some, too.

Bring your own containers. And donates some, too.

My Zero Waste Store - Laundry items and more.

Laundry items and more.

My Zero Waste Store - Kitchen items

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Kitchen items

Hey Sugar - sugaring - Updated May 2026

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