I've been coming to Jazmin for quite some time now and have been completely satisfied from day one. Five stars for sure!!!

Absolutely love everything about coming here. Both Jazmin, and Jess are Absolutely Amazing. They leave me feeling so good, and my sugaring isn't painful at all. I also buy their oils and exfoliators. The last time I got both in pumpkin. My husband compliments me. This morning he was like your pumpkin smells so good. I then asked him I'd he wanted some pumpkin pie. Please book with Jazmin. Especially because it's great for your self love read more

Urban Sugar Salon - Everything smells so Great - Sugaring Near Me - Long Beach, California

Love urban sugar salon. Been coming here for a few years now. Great service. Have had different aestheticians and they are all great. 10/10 recommend read more

Easy parking super clean. Very friendly. Easy to book appointments Jazmin is the best. Even bought Groupon for friends

Jazmin is very quick and makes me feel comfortable! Service is always the best when coming here.

Amazing and clean salon. Always fast and professional service. I've been coming here for years and recommend it to anyone in the Long Beach area. read more

I've seen almost every esthetician here, I've been a regular with Jazmin R for the better part of this year. I always receive the best service with the best recommendations. read more

This is the only salon I go to for my Brazilians and I love Monique!! She is so sweet and goes at your pace! Super cute on the inside and everyone here is so friendly read more

Absolutely love Urban Sugar Salon , My mom has been coming here for years and told me about it . I've been coming consistently for a year now with Jazmin she is amazing ! read more

Urban Sugar Salon is amazing, and Jazmin is absolutely awesome! She's professional, sweet, and truly makes the whole experience enjoyable. I always appreciate great service, and I highly recommend Urban Sugar Salon to anyone looking for a great experience! read more

Love this place. This is my 2nd time coming here and I love it and it always smells so good and the staff are amazing.

Cute boutique place! They have many spots open and are accommodating to my schedule. Inexpensive for an underarm wax and the quality of sugaring is great! I highly recommend them! read more

Just had the sugar combo pack Jazmin did amazing I'm so grateful for the years I've had service from Urban Sugar Salon; I was in and out and all the girls in the salon were so kind. Thank you for the excellent service and the Kali Uchis in the background to calm our nerves - love always ! ‍ read more

I love that they made homemade products here I bought 2 soaps and can't wait to try them. The receptionist was friendly and offered me water while I waited. The wax tech Jazmin did a great job with my Brazilian. This is only the 2nd time I've been sugared and this time my wax only took about 20 minutes. They also have a monthly membership that offers a discount. Their prices are fair in comparison to some other places in Long Beach. Very cute shop, street parking available. read more

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Front desk girl is always nice, and I've had fast check ins with a 5 minute wait. The room set ups are cool with some decor and they allow you to clean yourself if needed before service. Okay so I'm giving my rating based off of the two Brazilian services I had by two different waxers. The first time, I went in April and was waxed by someone popular. For me it was excruciating only because I feel like she was waxing big chunks and rushing! I was done in 15 minutes. And I realized they do quick turnarounds to get in the next client for more money. That tells me they want QUANTITY OVER QUALITY. She did give me a quick mirror check, I browsed and thought I was good until I got home. I plucked over 100 hairs at home. ‍ I don't want to give up on the company I figured let me try another waxer. The second time this girl was very nice and did take her time. Our session lasted almost the full 30 only because we talked a lot maybe. The only mishap was hair began growing couple days which let me know the hairs were not pulled from the root, only broken off. So again, I went back to plucking, a lot. (I'm not sure if they're waxing against the hair growth. That's very important.) I'm not sure if this is a sugaring thing or what, but I'm still looking for a great waxing company that can do a top tier job. In the past, wax strips were my go to. I really don't wanna have to go back to my old waxer way in Hollywood. read more

Urban Sugar Salon - Wax room decor - Sugaring Near Me - Long Beach, California

I started going to urban when I found out I had hidradenitis suppurativa aka HS. Waxing your armpits and groin is preferred over shaving so I set up an appointment with Jessica. I explained my condition and she was so gentle and professional with me I didn't feel self conscious at all. I also tried the "vagacial" treatment for the scarring and pigmentation due to HS and it was such a fun experience. Jessica also does extractions of ingrowns and doesn't miss a hair. Definitely my favorite sugar hair removal salon in Long Beach. I can't show my crotch on Yelp So here is my waxed arm. read more

Urban Sugar Salon - arm waxing $40 (pits are $15) - Sugaring Near Me - Long Beach, California

Welcoming boutique studio! It was my first time getting sugared & Monique was very thoughtful, patient and truly amazing. Will definitely be back :) read more

Jowen girllllll! she did me so right today. I don't need to get sugared as often since I've done laser but when I do, it's often quite uncomfortable since it's such long stretches in between. Jowen was amazing with her technique and bedside manner. I would highly recommend her. the one thing I will say that's not ideal is that there is a $5 fee to use a credit card or you can use their ATM for a $2.50 fee. just a heads up as someone who hardly ever carries cash. read more

Love this place! I've been coming since 2020 and Jess is just the BEST! She's quick and effortlessly efficient. So yourself a favor and get sugared here! read more

My recent experience at Urban Sugar was . Parking was super easy, the inside was so cute and my aesthetician was the sweetest. When I first arrived she made me feel comfortable right off the back and it felt like I was just kicking it with one of my friends. I came in for a Brazilian sugar and underarm wax and it was a quick and efficient service. Support this woman owned business and tell your friends about it because it was definitely one of my favorite sugaring experiences. Thank you so much! read more

Urban Sugar Salon - Sugaring Near Me - Long Beach, California

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Booked a same day Brazilian appointment with Jowen. She was pleasant, friendly and appeared to be experienced! Upon walking in the vibe was very warm and welcoming! The entire appointment took less than 15 minutes and it was seamless and painless! Would definitely come back! read more

It was my first time sugaring or waxing ever so I really didn't know what to expect. Thank you Jazmin for making it such a great experience. You checked in on me often to ask to if I needed a break. Overall great first experience and I will definitely be back. read more

I've been seeing Jessica for maybe over 2 years, maybe 3? Before she had her own salon. She's quick and fast, but thorough with her work. Her salon is very clean and welcoming. Prices are good, service is great. I've recommended several friends here and they say the same thing. This review is very over due! You won't regret coming here for your sugaring needs. As a women, you want to go to a place where you feel welcomed and not judged and that'a how it is here at Urban Sugar. read more

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Great customer service clean and reliable excellent service Thank you for your service read more

I have been a client of Urban Sugar Salon since the day it opened! I always get amazing services and a warm smile. I love that I can book online and buy La Luna soaps and scrubs while I there for my sugaring appointment. Jessica and all of the girls are amazing and take pride in their work! I highly recommend them for your sugaring needs... You won't be disappointed!! And pick up La Luna products while there, everything is made from scratch! read more

I have been a customer for many years now. The whole staff is super friendly and welcoming. Jessica is amazing !!! I have been helped by several people and all are amazing at what they do. My husband loves the work too read more

The staff is so amazing ! I always feel welcomed every time I step foot in the door ! They even have drinks and snacks available right when you walk in ! I've tried all the estis here and they all are magnificent! The conversation are always great ! The price as well is very affordable to my budget! Love it here. If I could give 10 stars I would ! read more

Very unfriendly policies. Watch out for hidden fees like late fees, cancellation fees, card charges etc. They are cash or card only. No Apple Pay or convenient tapping. Twice they rushed me in and out without thoroughly waxing, even after additional plucking. I was very forgiving since they are supposed to be a small business, though the vibe is wanna be corporate. I feel a way using the toilet there after bikini waxing since they have no toilet seat covers. Unsanitary. Some practitioners are very nice, but appear to be stressed and unfocused while they rush through sessions. I don't blame the workers. I wonder if they're compensated fairly by management? Their products are low quality toxic ingredients under the guise of natural overpriced products. Read the labels. My friend died suddenly and I needed to reschedule, same day. I was obviously devastated and they were very rude about it. Defo not people friendly. It gave total exploitative vibes with zero emotional intelligence. They coldy droned that I "signed a contract", so they charged me a same day cancellation even though it was hours in advance, and when I called earlier they confirmed the wrong time. Yes, the WRONG TIME. Their fault. What a mess on top of a mess. I'm a busy mama entrepreneur and they really made my day harder. Very un-spa-like. Very gross. Very unprofesh. Very disappointing to support a small business that cares ZERO percent about customer satisfaction and comfort. Oh well... After pouring hundreds of dollars into this business over the course of months, I've decided to take my money elsewhere. Going back to Eli's which has better ratings and has treated me like a valued customer. Worth the 5 min extra drive, hands down. Here's the link in case you want to check them out: http://ww99.elisbodysugaring.com/ Hoping that Jessica learns from her mistakes as she becomes more experienced so that she can succeed. I wish all small businesses great success read more

Very nice, clean, fast establishment. I've been with Urban sugar since it open. My girl is Jess, although she's the owner I've tried them all. I don't mind any other girls. After you get your Brazilian try one of the other treatment like the jelly mask. It's so smooth and refreshing. If I can give this place 1000, That my number. I don't trust any other place again, whether if it's waxing or sugaring. Invest in yourself queens .They're very fast and thorough. They never disappoint. The Luna products are amazing, you must try and you can also find them on Amazon. read more

I called on a Saturday morning that I had nothing to do and asked if I could get a chin wax today she said yes at 11:15. Great. Then I said can I please add on Brazilian and underarm and she said sure. She can you come at 11:00 I said yea no problem. Then she said no I meant 11:15 which was fine too because I have nothing to do today. She sent me a survey to fill out and we hung up I then got a text confirming the time of my service and then 1 minute got another text that said I had an appointment at 11:30 for multiple services (I've attached the text). Cool I made some breakfast and left my house at 11:20 because I know in Long Beach parking can be a pain point. At 11:25 as I'm trying to find parking I get a call saying that I was late to my appointment, I said but you sent me a text saying to come at 11:30 I'm not late yet and she tried to explain the different appointment times and they would try and fit in all 3 services but it was not guaranteed since I was late. But I wasn't late. You need a better system because the way the text is written it sounds like she pushed all 3 of my services to 11:30. I told her I didn't want to come in if I couldn't get them all done so I find some where else to go. Frustrating make sure you call if you going to but an appointment here to clarify what their system. **UPDATE since the owner wanted to respond. As I said in my original statement the woman who answered the phone had said mutiple times and i get a text message again with mutiple times it's confusing for the person trying to be serviced. But from your response you don't care which is makes me happy I chose not to continue with the service. read more

Urban Sugar Salon - Sugaring Near Me - Long Beach, California

Loved coming here! I got sugared by Jess, she was very quick and knowledgeable! The salon is clean & chic, and very inviting! Obviously, trying different people/places for sugaring is vulnerable, but I felt totally comfortable the entire time! read more

First time visiting the salon -Super easy parking right in front of the building -beautifully decorated and inviting - CLEAN Monique is very personable and made me feel comfortable from the moment I walked in. She did a great job on my Brazilian. I recommend her and will be returning in the future. read more

I've come twice now and this is definitely my new regular spot for my brazilians! The first time I had SoSo and this time was Phadya. They are both wonderful and a warm welcome after a horrible experience at a chain salon. SoSo clearly has tons of experience, I hadn't been sugared in MONTHS and it was still not even close to the pain of the last place. Even though Phadya is newer she did a wonderful job and I truly appreciated that she continued to check in with me to make sure everything was feeling ok, she also made sure to check with me that everything looked good before finishing, she's only done this a few months and it was still WAY better then the chain salon! I will definitely return and would be more then happy to book with either of them again! read more

Really upset for Christmas. Had a 2:30 appointment arrived 2:37 and was unable to be serviced. Customer service could have been better for the holidays read more

I love urban sugar from front desk to the esthetician's I've been following Jess around for 10+ years that's what you gotta do when you find your girl! If she's not available mo is my go to! I've always been able to be accommodated even if I can't find a sitter and have to bring my 3 kids I always get help with them! I love how I'm in and out within 15 minutes of the appt and I've been doing it for so long I only have to come every 5-6 weeks they even have promotions sometimes so when you see it you got jump on it read more

My first visit was five weeks ago. I was very pleased with being able to book an appointment easily. Prices are very competitive. Jessica is friendly, quick, and fair. I was just testing this salon out since the salon I usually go to has me booking months in advance with not many options for hours. I was so happy with the results and customer service that I booked within the time period to get the monthly maintenance price. My second appointment was just as easily booked and Jessica's service did not disappoint. At a time when excellent customer service and affordable prices are necessary, I am very happy to have found a local small business to patronize. read more

I have been coming here since it opened and love it. Since then the business has gotten bigger and now has new staff. Everyone is so friendly and professional. Jessica, the owner, is very knowledgeable and sweet. read more

The best sugaring salon. The owner Jess is the absolute sweetest and most caring person. the staff is amazing and the services. are top tier. read more

I come here all the time to get my sugaring done. The staff is so amazing and they pay attention to the SMALL DETAILS!! Their products are flipping amazing and smell so good ! The store is very small which I like cause it's very intimate! If you're looking for a new sugaring spot you need to try here ! Guaranteed you will be satisfied and you'll be back . Jess the owner is very sweet and takes care of her clients and her business. It shows in her career and in her employees read more

i brought my teenage daughters here for an arm and leg wax and they lover the results. The place was really clean and the ladies who work there were very knowledgeable and friendly. They have natural products they made by hand and they smell great. They even had a bourbon vanilla scrub for men! we will be back. read more