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Long Beach , CA

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Hey Sugar

4.8 (106 reviews)
ModerateSugaring, Waxing
Closed • 10:00 am - 3:00 pm

By appointment only

Updated 2 weeks ago

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Services - Hey Sugar

Sugaring

Hey Sugar Photos

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Recommended Reviews - Hey Sugar

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Reviews With Photos

My response to Colleen
Montana H.

I am new to Yelp and often do not review but I felt compelled to let others know of my recent experience with Hey Sugar. I found Hey Sugar after much research on Yelp and other websites about seemingly quality sugaring places near my college campus. I made an appointment with Colleen for full legs + Brazilian + underarms at first, and that's when I first learned of the prepayment policies. For that combination of services, clients need to pay half the amount upfront, and even if the plans change the day of -- like you do not have enough hair to be sugared -- you are still responsible for paying for that service. I hadn't found that at other (yet further) sugaring locations, but I was in a short timeline and, again, wanted something close to campus, so I decided to stay with this company. I canceled my first booking and decided to do a Brazilian and underarm combo instead. After I booked, I received an email from Colleen stating I need to pay $49 per the prepayment policy. I had assumed the pay-half prepayment policy she explained during the full leg + Brazilian + underarm combo applied to all her services. I got an blunt answer of "no". So I replied like, "I understand and I'll send it shortly." I also asked if she has a list of prepayment policies somewhere on a website or page so I can be more familiar with them. I then got the response you can see in the photo with her essentially refusing my service outright. You can see my reply in the next photo as well. Overall, I was hopeful and excited to try Hey Sugar for its relative affordability and close distance to my university, but Colleen's lack of professional communication and client-oriented service was truly disappointing and lost her a customer. I hope other people are aware of this and her hidden/conditional prepayment policies before booking. Although this is no testament to the work that she does once you do successfully book with her, I think the interface a client has with a professional before they even book is very telling of the type of experience that client would have. So in my case, being refused was a blessing in disguise. Also, her online communication is not very friendly nor professional in my opinion.

Before-left, after-right
Ashley C.

Colleen is the BEST! Very professional and kind! Between the fun conversations and her method the whole this was over before I knew it.. she's that fast. I was so happy with my results they lasted 3weeks almost 4!! Her place is sooo cute I love the way it's decorated. I can't wait to go back. Not to mention the drive dow pch WOW stunning views

If you're in front of this door,  you're at the right place.
Sonia C.

Colleen is awesome! She's super nice and has great customer service. Her prices are very reasonable and I look forward to being a regular customer. I was a little confused about the location but I was able to find the place (5th floor; wooden door with #525). Make sure you have an appointment and that you arrive early. It took less than 20 minutes. I didn't want to deal with the parking so I had someone drop me off and pick me up in 30 minutes. Colleen is booked so it's important that you get there early. As I was leaving another girl came into the room. Note: there are no bathrooms. Just a room with a message table so go prepare.

Pricing for sugaring. Newbies are $29 (female) and $49 (males). Returning female clients are $39 (dunno bout males).

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Photo of Hailey L.
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11 years ago

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8 years ago

Colleen is the best. I've been getting sugared by her for a little over a year and I can't imagine going to anyone else ever.

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Colleen O.

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11 years ago

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7 years ago

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11 years ago

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8 years ago

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Colleen O.

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5 years ago

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7 years ago

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8 years ago

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Colleen O.

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10 years ago

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6 years ago

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11 years ago

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7 years ago

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7 years ago

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Photo of Carol S.
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8 years ago

I got my first sugar wax here. Colleen made me feel very comfortable and made it as painless as possible for me.

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Colleen O.

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6 years ago

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Colleen O.

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8 years ago

Great sugaring experience! The space is perfect and comfortable. I'm very pleased and I will be back.

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Photo of Colleen O.

Colleen O.

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8 years ago

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Colleen O.

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8 years ago

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Colleen O.

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5 years ago

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Colleen O.

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9 years ago

My first time getting sugared but Colleen made me feel so comfortable and made the whole experience great. I will definitely be coming back

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8 years ago

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Colleen O.

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6 years ago

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Colleen O.

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Photo of Naomi E.
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8 years ago

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Colleen O.

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9 years ago

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9 years ago

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6 years ago

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Photo of Colleen O.

Colleen O.

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9 years ago

Very informative and friendly! I highly recommend if you're looking for a place to get a Brazilian sugar wax, she's great!

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9 years ago

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7 years ago

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Photo of Colleen O.

Colleen O.

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7 years ago

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7 years ago

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Colleen O.

Thank you Janet, makes me feel very special to have you as a client.

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9 years ago

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Photo of Sasha V.
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8 years ago

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Colleen O.

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8 years ago

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Colleen O.

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7 years ago

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8 years ago

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11 years ago

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7 years ago

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7 years ago

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Page 2 of 3

Ask the Community - Hey Sugar

Review Highlights - Hey Sugar

“Colleen is a waxing angel from above for low-pain-threshold girlies like me!”

Mentioned in 87 reviews

Read more highlights

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Hey Sugar - sugaring - Updated October 2026

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