Excellent service, they gave us several options, a very competitive price, installers did a good…read morejob, we did new carpet in 2 large rooms, highly recommended, 5 stars !

The designer we worked with was knowledgeable and friendly, however, we received a bathroom cabinet…read morethat was poorly constructed and all the drawers faces and rails were out of alignment. When I called the office, they said it was poor installation by my contractor. I paid $7000 for particle board cabinets, which made realigning the drawers very difficult. The only solution that was offered by Belmont was to pull the cabinet out and wait for a replacement (6 weeks delay). No one from All Floors and More or Belmont, was willing to assist us by coming to see the cabinet, make the necessary repairs, or stand by us, their customer. They assumed the customer was wrong. Next, it took 5 months for the hardware to arrive, which was way too late. When I was notified it had finally arrived, I asked to return it, and they told me I had to return hardware with 60 days of the order ( which was 3 months before the hardware arrived). These people just want your money and do not stand behind their products if there is a problem.

I've been working with Mitch at Heritage. He's been awesome, working hard to get me into the right…read morestove. If you're trying to find a stove for your home, I strongly recommend giving them a call. They're too far away to be able to install my stove, which is a shame. I'd welcome the chance to work with them further.

We had Heritage swap out our old 1998 wood insert for a new KUMA ALPINE and connect to our existing…read morechimney liner. The insert swap out took a few hours and the installers where polite with a positive attitude. I had previously purchased all the material I needed to refurbish the old insert for the last 2 seasons ( firebrick, paint, etc. ) before we committed to replacement. Office staff is friendly and accommodating. They do a great job with quoting - in person or through email. I feel that the prices are competitive and I really got a good value on the new wood insert. I buy the pressed wood logs from them as a supplemental wood source - they carry them year round. They will close the parking lot while they unload a incoming log shipment , but just come back in an hour and they'll get you taken care of.

We bought three large loads of three quarter minus rock to have our driveway redone. The base was…read morein pretty good shape, but we needed rock because it had been a number of years since we had that done. The rock was delivered by a contracted driver named Pat (male driver), who drove a huge near-new truck and did a fantastic job of slowly spreading the rock where we needed it, including in a few tight quarters. He continually checked with us to insure we were getting the rock where we wanted it. Pat did a fantastic job! A few days prior, we drove out to the quarry office and talked with Cristal, who explained the whole process and had us follow a couple of employees out to actually see the rock we'd be getting. Cristal was seriously easy to work with. It was a pleasure doing business with her. We had called three other companies for quotes and Kitsap Quarry was half what the others were charging. We'd be happy to do business with Kitsap Quarry again!

Excellent service. Cristal was very pleasant and efficient in helping me on the phone and getting…read moreout the product. The delivery driver they contracted with was a friendly ambassador. He worked for Cornerstone Excavating. Good people.

My husband and I visited the Emerald showroom while shopping for new flooring. We found Alexander…read moreprofessional, helpful, responsive, knowledgeable, and friendly. He had a nice selection of high quality, but reasonably priced, flooring covering options and helped us identify the LVP flooring we were trying to match in our new house. Due to construction delays, we put the selection of new flooring on hold. A few weeks later my contactor removed some of the existing LVP floor to do foundation work. When my contractor was then unable to reinstall the floor, we panicked since it was critical for the next stage of our remodel. I immediately reached out to Alexander at Emerald Installation. He was AMAZING! Alexander came over that same afternoon and reinstalled the flooring. It was beautiful, and just in time for the next stage of construction. We don't know what we would have done without his help and expertise. I can't recommend Emerald Installation & Floors enough! They truly save the day for us!!!!!

Beware risk of unpaid subcontractors: I hired Emerald Installation in summer 2024 to manage some…read moreupdates throughout my home. I was happy with the work performed, however, a subcontractor whose work represented $10K of the project fees was not paid more than six months later, and Emerald was unresponsive to my requests for lien releases to all the vendors on my project.

Quality wood products. Order in the office, drive into the lumber yard and the employees load your…read moreorder. Returning items is just as easy as purchasing.

We've been dealing with Kingston lumber constantly the last year so there is a gentleman in the…read morelumbar area by name of Kyle this guy always goes above and beyond helps you with everything the nicest person the hardest working man I seen take his job very serious very professional very kind always goes above and beyond every time I stop by there I make sure to stop by and say hello to him he always go the extra miles very professional he's one of the main reasons we 50 minute drive our way to do business with them really appreciate it this company is very lucky to have a good person and a very valuable employee to work there THANK YOU KYLE CETNAROWSKI

I was at Harbor Freight in Silverdale this morning to pick up an item. I saw that they had 12 mil…read moretarps on sale but the bin was empty. I got hold of Aaron, an employee there. He spent time researching the product, checking in the back of the store, and generally just trying to find out if they had any in-store. Admittedly, I thought that I would probably receive the same kind of attention that I expect when shopping at Walmart (if it's not on the shelf, we don't have it). This was a very pleasant surprise.

Barry was super helpful in helping me find what I needed. Excellent customer service and will be…read moreback for his help in the future!

UPDATE 11 JUNE 2020: I've changed my mind about Sunbelt Rental in Poulsbo, WA. Two months later,…read moretoday, Todd called me to tell me he refunded my entire fee for the miserable experience I had with the brush mowers. He apologized and explained that they are aware of some bumps from the transition and that he hoped I would come back for future equipment rental needs. I am impressed. It's hard to find businesses these days that stand behind their services and admit a mistake when they make one. Sunbelt is back on my list of places to rent from. Thank you Todd!

Our Stihl weed walker needed it's annual tuneup as it would not start. It is fairly new, a couple…read moreyears old. We have it serviced every year. Took it in and explained it wouldn't start. They kept it 2 weeks and charged me $83. Got it home wouldn't start. Returned it and was told by the repair person that it was just fine and then proceeded to ridicule me as if I didn't know anything. Told me it was fixed. Took home, and it wouldn't run. Returned it, kept it another two days and called to tell me it was working. Got it home, and wouldn't run. Will never go back there and would recommend that no one else do so as well.very dissatisfied.

I am very disappointed in the mechanics and customer service. I took my Karcher pressure washer to…read morethem because we were having an issue with the "pressure." I should have been wary initially when they called my husband on 6/19/17 to say they were unable to start it. He showed up, asked to give it a try and after pulling the choke, it started up on the first pull. As a mechanic, how to do forget to pull the choke? Okay, be that as it may, we figured they still knew more than we did on how to fix the pressure issue so left it there to be repaired. We get a call a little while later saying it's fixed, $71.94 later and for 45 minutes of their time, I was told when I picked it up that the fitting was on backwards, but otherwise it was "a good little machine" by the mechanic. We took it home to test it. First pull of the trigger, pressure was fine and it remained fine so long as you didn't take your hand off of the trigger, but if you took your hand off the trigger, no pressure. I was annoyed that I was charged for 45 minutes of time to turn a fitting around that likely took 5 minutes or less and the exact same problem we took it in for remained. I waited a week and a half to decide what I was going to do about it, then called when I took a second look at their invoice which stated "30 DAY WARRANTY PARTS AND LABOR WORK DONE." I assumed that this would be easy, make a call, and they would say, "Bring it back, we'll take a look." But, no... I was told by the mechanic that took my call that it worked fine when they had it. I asked them how they tested it and was told that they they used their own gun and ran it for a couple of minutes without issue. The mechanic then proceeded to tell me it was probably MY gun or MY water pressure because it worked fine for him. I told him, same problem at two different homes with two different water systems. He then proceeded to blame it on my gun. I'm fuming by now, because if you had my pressure washer for less than 10 minutes for a pressure issue, but never tested MY gun and instead used your own AND charged me for 45 minutes, WHY DID YOU NOT TEST MY GUN? The mechanic then advised that 45 minutes was their minimum billing. I wasn't getting anywhere with the mechanic so ended the call and went on my own quest to find the source of my pressure washer pressure problem and found it here: https://youtu.be/WfUcXlBZRxk. My pressure washer is now fixed BY ME and cost me about 10 cents or less in white lithium grease and about 15 minutes of my time, including fully testing it. If I left it up to the mechanic's advice it'd be out another $30 for a new gun. Small Engine Clinic, you need mechanics that know what they're doing and will also take responsibility for failing to properly make the requested repair, which I paid for. Now the real test is what will you do to make this right?

I have been taking my Toro mower here to be serviced for years and would never take it anywhere…read moreelse. I believe they are an authorized Toro shop, and in every instance when I have dealt with them, they do a great job - very thorough. They also provide me with details of what they have done, explain how I can help myself keep things running well, and the turnaround time is very reasonable. I will say that sometimes the price for service seems a bit steep, but it has been many years since I have checked what other shops charge, so maybe they are competitive in that regard. I'm too happy with the quality of service to worry very much about that!