Cancel

    Open app

    Search

    The Container Store

    3.8 (115 reviews)
    Closed 11:00 am - 7:00 pm
    Updated over 3 months ago

    The Container Store Photos

    Recommended Reviews - The Container Store

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    Reviews With Photos

    Pick up Order (no in store shopping or shipping)
    Chandra P.

    The Container store has been my go to as I find ways to pass the time by during quarantine. I really appreciate the efficiency this location offers, I placed my order on a Thursday and it was available to be picked up the next day. If you live in an area where a store front is close by, definitely choose the option to pick your order up. The same item I ordered on May 5th was on back ordered for 2 months, and once it became available I was notified via email my order was dropped I attempted to call customer service three times (it was a nightmare because no person ever answered.) I will always select curbside pickup from the Bellevue location verses shipping moving forward.

    Built in closet supplies were just thrown into boxes with ripped holes in 80% of the boxes.
    Klene L.

    Terrible customer service and beware when purchasing the built in closets. The Asian man (cashier) does not want you in the store. He doesn't say two words to you upon checkout. Has zero interest in helping you. The closet pieces were shipped to us and EVERYTHING was just thrown into boxes with no wrapping and 80% of the boxes arrived damaged. Super expensive and crappy quality. Shame on you Container Store. We expected way better.

    Natee P.

    I purchased a walking closet system from the Container Store in Bellevue about six years ago. It's worked well with no issues until recently. I found a few broken parts (U shape roller and drawer clips). I reached out to the store via email to get these solved. Within an hour, they replied and asked me to go get FREE replacement parts at the store - YES FREE PARTS! I went there. Within 15 min, the rep got everything I needed to get my walking closet fixed. After-sales service is top of mind for customers who purchase any large purchased items like a walking closet system. And, the container store got me covered. Plus, all my customized instruction documents can still be accessed on their site. Great job!

    Pantry
    Preeti L.

    I got all my closets done from the store and I absolutely loved it . From customer service to the actual product everything is phenomenal . Special shout out to Carrie who helped me through and through with the closet designs

    Sheri H.

    An OCD nerd's paradise, The Container Store has everything one could desire for organizing the home, office, and garage. They also have a gift wrapping aisle, miscellaneous tools and luggage. Employees are friendly and helpful while not being pushy. I recently moved and wanted to look at some items for my home office. While I didn't find anything colorful enough for my taste, I like this store and will come back. Free parking if you park at Bellevue Square and walk over or if you park at Lincoln Square on Saturday or Sunday or come by late during the week. You can get parking validated for parking at Lincoln Square during a weekday if you dine at one of the restaurants.

    So many options for so many things
    Sarah O.

    I love this place so much. It tickles all my organizational happy spots. I wish I had a huge gift card to here to make all my dreams come true. Yesterday I was able to take advantage of the 75% off holiday section and you wouldn't believe the scores I got. 4 big tubs, 1 small tub. 3 holiday boxes and 40 zip lock Santa food bags for $9.90!!! I almost want to go back to buy more. I walk in this store and want to buy ALL THE THINGS!! So many options!

    Yee Gan O.

    Hahaha. Definitely a store for the obsessive compulsives among us! And I think a lot of us would confess to at least a small love of getting organised and tidy Well, this store at the bottom of Lincoln Square Mall has almost everything you could wish for in helping to get your house / flat / garage / shed sorted out. They have everything from big project shelving units to little air tight jars to store spices etc Fortunately, I've only browsed here on holiday. Otherwise, I could see myself buying some of the cool products here only then having to go out and buy stuff to put into said cool containers! If you love being tidy and organised, you must visit. The only flaw is that you won't be able to contain your excitement!

    Ken L.

    I rely heavily on Container Store to get organized. Got the titanium shelving for my garage to hold all my power tools, hooks for my gardening supplies and plastic storage bins to hold all my other miscellaneous junk. I don't know what I would do without this place. Well, be a big messy slob I suppose.

    Entrance.
    Kristine H.

    Are you a fan of a place for everything and everything in its place? Then get to the Container Store posthaste and prepare to shop! I've been a long-time fan of their Houston stores, specifically their Galleria location and when we moved to Seattle, I sought out their store for things like new hangers and dish racks that I couldn't find at Target. The staff is VERY helpful and friendly. I once came in to purchase some items that were a little difficult to manage. Without any hesitation, a staffer said if I was done shopping, she'd walk me to my car in the garage. I tried to protest but gave in after realising I couldn't really carry the two oversized items plus walk with a cane. Parking is simple, there's a huge parking garage. I've never been during a time when validation was an issue but take your ticket with you just in case. My only wish was that they had a location on the west side, maybe Alderwood or Southcentre. One can hope, right?

    Bubble Wrap!!!

    See all

    4 years ago

    Helpful 1
    Thanks 0
    Love this 2
    Oh no 0

    9 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0

    10 months ago

    Great assortment of things to keep you organized! I have been adding containers to store my vinyl and have purchased 3 so far and counting

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Helpful 1
    Thanks 1
    Love this 0
    Oh no 0

    6 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    16 years ago

    Helpful 3
    Thanks 0
    Love this 2
    Oh no 0

    10 years ago

    Helpful 1
    Thanks 0
    Love this 2
    Oh no 0

    2 years ago

    Came to the store looking for help, and spoke with a very nice woman named Evelyn and she helped me and I'm grateful. Thanks

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Yee Gan O.
    1381
    2298
    7858

    14 years ago

    Helpful 11
    Thanks 0
    Love this 12
    Oh no 0

    15 years ago

    Helpful 7
    Thanks 0
    Love this 8
    Oh no 0

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    11 years ago

    Helpful 6
    Thanks 0
    Love this 5
    Oh no 0

    13 years ago

    Helpful 4
    Thanks 0
    Love this 4
    Oh no 0

    16 years ago

    Helpful 4
    Thanks 0
    Love this 5
    Oh no 0
    Photo of LB C.
    1137
    546
    583

    6 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 3
    Thanks 0
    Love this 0
    Oh no 0
    Photo of FW W.
    36
    42
    3

    8 years ago

    Helpful 3
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Josh E.
    38
    190
    1

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Kenneth N.
    2285
    6769
    10023

    12 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 1
    Thanks 0
    Love this 2
    Oh no 0
    Photo of Matt R.
    302
    145
    26

    5 years ago

    Love the container store. Home edit life. We are here all the time for us and for clients. Best store ever.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    13 years ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    17 years ago

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0
    Photo of Brad H.
    372
    1878
    1012

    14 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Dave F.
    312
    1556
    279

    14 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    11 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Helpful 2
    Thanks 0
    Love this 2
    Oh no 0

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Page 1 of 3

    Ask the Community - The Container Store

    Review Highlights - The Container Store

    Thank you for the endless variations of storage options, and cute-as-a-button gift boxes and wraps.

    Mentioned in 14 reviews

    Read more highlights

    hedge & vine

    hedge & vine

    3.8
    (13 reviews)
    $$$

    Cute gift in home store on Main Street in old town, Bellevue. Even though I work in Bellevue, I…read moreprobably haven't been to this neighborhood since before Covid. I used to come down here often but now it takes 20 minutes to get there instead of five in the old days. The window display grabbed my attention because it had a lot of cute new jellycats. Went inside and they had a small section of new Jellycats, picked up two of the Valentine's Day macaroons and looked at a couple others. They had several great sale items at 70% off. Overall, the store is super cute and the owner and the person that were working there were super nice and friendly. I find the other reviews hard to believe but maybe they've changed over the years. Would definitely stop in here again if I was looking for a gift or the latest in JellyCats..

    I had a very disappointing and uncomfortable experience at Hedge & Vine in Bellevue…read more When we walked in, the white woman working there did not greet us at all. No "hello," no acknowledgment nothing. Almost immediately after, another white customer came in and she greeted her and began helping her right away. The difference in treatment was very noticeable. Throughout the time we were in the store, she kept looking at me in a strange and uncomfortable way. It felt like we were being judged rather than welcomed as paying customers. There was no effort to assist us, check on us, or make us feel comfortable in the space. Customer service should be equal and respectful to everyone who walks through the door. Instead, I left feeling ignored and singled out. I don't take accusations like this lightly, but the experience genuinely felt discriminatory. I hope management takes this seriously and evaluates how customers are being treated. No one should feel unwelcome in a business because of how they look.

    Fireworks Gallery

    Fireworks Gallery

    3.8
    (33 reviews)
    $$

    I just love this store! They have lots of unique gifts. On my last visit Fireworks employee, Marsha…read morewas extremely helpful in showing me the travel backpacks for my upcoming trip. She was extremely knowledgeable, friendly and patient, (something that can be hard to come by in larger stores.) I will definitely shop there again! I'm giving Marsha and the store 5 stars.

    Would not recommend, nor will we be back…read more Pros: - Lots of cool items - Features items from local artist to PNW Cons: - Unprofessional staffing - Micro-aggression - Defective item The person that was working there has a serious attitude problem. They were EXTREMELY RUDE AND SNARKY. We were the only minority in the shop and they followed us the whole time making passive aggressive comments. Other customers (non-POC) were clearly looking around and they weren't constantly disrupted and being pressured to buy things. The funny part we were the only customer that bought something (maybe her harassment tactics work lol) since I thought the item was cute. When I opened my item I noticed that it was damaged. However, the employee there made us so uncomfortable that I'll count this as a loss with my defective item since I'm non-confrontational. Normally I wouldn't jump to conclusions about racial issues unless it feels HEAVILY targeted as such (nothing differentiate us from the other customers other than we were non-white, i.e our attire and mannerisms were no different than the other customers). Something was off about her and clearly whatever issues she internally had was projected on to us. Definitely won't be back, nor recommend. **Update** I went to google to post my review there also because my experience was that bad. But before I posted I saw other people's reviews and SHOCKER (not really) the majority of people that posted bad reviews on customer's experience and feeling very dismissed/mistreated were MINORITIES. Where there's smoke there's fire....... My spidey senses are picking up that it's probably the same employee and she clearly does not like ANY melanin...

    Schoener Interiors

    Schoener Interiors

    3.8
    (27 reviews)
    $$$$

    The thing I love about Schoener's is that you can purchase the furniture displayed in their…read morebeautiful showroom. In August 2024, I purchased two leather chairs and special ordered a couch with the assistance of Ms. Neda Shook, a most accomplished sales consultant. Neda not only knew her furniture very well, but she also has excellent interior designer skills as well. She was a difference maker on where I shop for furniture.

    I've wandered around in here a few times and need to update my review…read more This is a mid to high-end interior design and home decor store with small pieces that will fit any budget, too. There are whimsical small items priced as small as $40! I've been greeted and so has whoever's been with me whenever I've walked around in here, whether I had any intention to buy or not. Brands that I've seen sold here are Ralph Lauren Home, Marge Carson, Baker and Hickory White. Besides interior design services, there are art pieces, home decor items and even coffee table books for purchase. The last time I visited, I dragged a friend in with me as she was intimidated by what she saw staged in front. I knew once she got over herself and looked around she would be taken aback by the beauty of the pieces. We came across this lamp that she gasped at, and an employee saw her. He came over and offered to help us out. He got a light bulb as there wasn't one in it and placed it in the lamp then plugged it in. The base was made of rock and was a pure stunner, even more so with the light on. Just fabulous. My friend collects crystals and rocks, so she went off on a tangent asking questions, and the sales agent indulged her and didn't BS her when she asked things he didn't know, and he offered to find out. They have several full, decorated Christmas trees during the holidays that you can buy and have transported home so you don't have to do any decorating yourself. During Halloween, they have some really cool decorations. I saw this killer art deco, black villianesque desk that I just LOVED.

    Crate & Barrel

    Crate & Barrel

    3.3
    (108 reviews)
    $$$

    Bought some dinnerware online and bought too many. They came wrapped well and nothing broken. I…read moreforgot to order salad plates so I just went to the store returned the extra plates and bowls, and picked up the salad plates I needed. Super helpful staff, and held my purchase for me while I shopped for a sofa. Enjoyed my visit.

    Update: I followed Crate & Barrel's instruction here and emailed…read morecustomer_service@crateandbarrel.com with my order number, full timeline, and details. I received an automated response first asking for the order number even though it was already included, and then another response saying they cannot assist through email and redirecting me back to phone, live chat, or text. This confirms the issue: no one is taking ownership. I am still requesting supervisor escalation, guaranteed delivery with the correct crew, replacement of the damaged headboard, and meaningful compensation for the repeated failed deliveries, damaged item, lost time, and inconvenience Original review: 1/5 -- Extremely disappointing experience with Crate & Barrel. We purchased a bed and dresser for around $6,000 from Crate & Barrel on May 25, expecting a premium product and smooth delivery experience. The problems started in the store. We were encouraged to apply for a Crate & Barrel store card for financing and were told it would commonly support a much higher financing amount. We applied, received only a $1,000 limit, and were told to accept it and that the issue would be corrected later. It was not corrected, but the application still affected my credit score. Then came the delivery issues. Our delivery was scheduled for June 3. The team brought in part of the bed, opened the headboard, and found a large crack. They said it had to be returned. We asked them to at least bring in the dresser, but they said they only had two people and it was too heavy. Customer service did not take meaningful ownership. We explained that we had guests coming for a housewarming and needed the bedroom completed urgently, but we were told nothing could be done and had to wait another week. On June 10, the rescheduled delivery failed again. The driver called and said they did not have enough people to bring the furniture in, canceled the delivery, and then stopped answering calls. We paid premium pricing, lost multiple days waiting at home, received damaged furniture, and still do not have the furniture delivered. Our bedroom is unusable right before guests arrive. This has been the worst shopping and delivery experience we have had at this price level. Crate & Barrel needs to take responsibility, deliver with the correct crew, and provide real compensation for the failed deliveries, damaged item, and wasted time.

    west elm

    west elm

    2.3
    (105 reviews)
    $$$

    Great service. Came in to look at a few pieces and found Sydnee was so helpful and kind. She even…read morehelped us find a few treasures on sale.

    Went in to review color swatches for a custom furniture piece were were interested in, associate…read morewas very helpful but unfortunately somehow a swatch that was not eligible for our piece was included in what the employee gave us (which we didn't realize) and of course that ended up being the one that we liked the most - didn't realize til we went to go order it that that fabric wasn't available for our item. Very frustrating as we drove 2 hrs round trip both times we went out to west elm, first to get the swatches and 2nd was supposed to be our trip to finalize our fabric selection. We had thought our 2nd trip would be a quick stop but realized once we got there the swatch mishap. We had stopped in 10-15 min before closing as we thought it would just be a quick confirm fabric and order. One staff member was sympathetic to our situation of now having to pick a brand new fabric and another (who I think is one of the managers) was extremely pushy unsympathetic and you could tell really just wanted to get us out of the store. She brushed off the fabric swatch mistake made by her team almost as "well that's life" sort of dismissal was the feeling we got. There was no hospitality in the customer service provided. As a "solution" she gave us a different swatch that was a completely different color and stated that "it would feel almost the same it's just different color version" this swatch was a completely different fabric and texture and the color nowhere close to what we had verbalized + very clearly was just trying to get us to shut up and get out lol. We left feeling very dismissed and brushed off and also like we were stupid? I understand a customer service interaction doesn't need to be perfect and mistakes happen- but the response to the mistake from the manager was what really affirmed we will not be using west elm unless we absolutely have to. I am sure there are some great people here but unfortunately we did not have that experience due to this manager

    The Container Store - homedecor - Updated August 2026

    Loading...
    Loading...
    Loading...