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Heritage Fireplace Shop

3.4 (22 reviews)
Open 9:00 am - 5:00 pm

Services - Heritage Fireplace Shop

Appliance repair

Fireplace cleaning

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In this picture he's afraid it's time to go to bed and I'm about to turn it off. He's like "no way mom, give me the remote"
Marlene M.

Around four years ago I decided I want to replace my old dark fireplace with a new natural gas insert. After a long day of work I want to hit a remote turn on the fireplace and relax. After pre-shopping and driving myself crazy, I purchased from Heritage knew when they would do a great job. And they did. The best part of purchasing this fireplace, shopping local, we are well known in Kitsap county and will take care of you. Service after the sale! With the phone calls they came back clean it make sure it was adjusted. Perfect. I had a question about putting something back together, Ned was absolutely amazing and emailed me the user guide to my fireplace which I had long since lost. They are the best. I will call for service soon as I want the fan and the flame adjusted, have them double check everything as they should every few years. I found their staff to be incredibly nice, (and patient with me!) the service impeccable, and the product top-notch. I've lived in Silverdale over 30 years and will only use Heritage

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Review Highlights - Heritage Fireplace Shop

It was a moderately difficult installation, and Shaun's careful measurement assured that when the custom unit arrived it fit perfectly.

Mentioned in 6 reviews

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Randy's Heating - 5 Zone mini split , 4 floor mount units , 1 ducted , all units connected to Daikin 1 touch WiFi cloud stat

Randy's Heating

(110 reviews)

We just had a new system installed by Randy's Heating when our 90 year old gas furnace died…read moreunexpectedly. We were very reluctant to put a "ductless" system into our 93 year old house, desperate to maintain the look and charm - but Tyler walked us through several options that would help preserve the charm, and still keep us both warm in winter and cool in summer. He explained all of the benefits, and answered every (even silly) questions we had and made us realize it was time to "modernize" our home. To be responsible, we also had another company come out, to see what they would suggest and what they would charge. It was a no-brainer to go with Randy's. From the first visit, we felt they were the most professional, knowledgeable and patient. Tyler even came back out just to go over the details again, to answer more of our questions. They gave us options, 3 quotes to choose from, and the price was surprisingly affordable, alleviating my worst fears. (we didn't even wait to hear back from the second opinion!) The installers were completely professional, very concerned with keeping my house clean throughout the 2-day install, very nice, very informative the entire time. They went the extra mile to answer questions, and explain processes. I now have 2 Floor Mount and 2 Wall Mount "ducted ductless" mini splits keeping our entire house cozy, while all of the connections and tubes and such went under the house. We really thought we'd hate having these in our house, but we were happily wrong. They're fantastic, unobtrusive, quiet and fit right in. Even the outdoor unit that powers them all isn't a big deal at all. Nestled up to the side of the house, it's not even noticeable. This review might seem long and rambling but what I want to convey is how Professional, Caring and Outstanding all of the people at Randy's Heating are. I wouldn't hesitate for a moment to recommend them to everyone I talk to. The value for my money, their professionalism, and the sense of security and comfort they have given us is immeasurable. We look forward to a hot summer, so we can be cool and comfortable inside for the first time!

Excellent team- we bought a new heat pump system and they were timely, very competitive pricing,…read moreexcellent staff. So pleased with our whole experience with Randy's Heating.

EverWarm Hearth & Home

EverWarm Hearth & Home

(19 reviews)

Bought a Hearthstone brand Lincoln soapstone woodstove from everwarm. Ordered end of November…read more2023. Didn't arrive until February 2024. Problems with fire burning after closing stove door and almost goes completely out when closing the "bypass handle" after reaching temperature indicated on the catalyst thermometer as instructed. Called to complain. Said they'd send installers out to take a look. Since the woodstove is the only source of heat in our home, we had to keep using it but it acted more like a pellet stove than a woodstove. 2 weeks later, installers come out and add a 10" extension chimney. They attempted to start the fire and it did the same thing for them. Installers said they had a 4 inch air intake that might help but they wouldn't advise it as it may make the house too hot. Ours has a 3 inch. They left saying they were going to contact the manufacturer and get back to us. Didn't happen. Baffle board broke and couldn't use stove at all. They said the manufacture was notoriously slow in responding to orders and we didn't get the baffle board until summer. Still complained about the stove not burning and they said they would get back to us. Started using the stove again when the weather started to turn cold and complained again and was told they've been having issues with that particular model and went on to say why. I also told them what the installers said about a 4 inch intake and the person said they disagreed with that assessment. Was told that she would talk with their installers and get back to us. Didn't happen. I called back a week and a half later and spoke to a different person and again gave the same complaint. She also said they were having issues with that particular model. She also said she didn't agree with the installers assessment regarding the size of the air intake. She said she would email the area rep, out of Utah and that he may come and take a look at it. She also advised they may have to replace it with a different stove. She then said she'd get back to me. Didn't happen. I called them over a week later and spoke to the same person. She didn't remember our conversation until I reminded them that they were to have sent an email to the area rep. She then said she would talk to one of the installers who was in the store and also call the area rep instead of an email, then get back to me. Didn't happen. Tried calling back but no answer. Recording said to leave a message, press 1. pressed 1 and was told that wasn't one of the options. Tried calling back the next day and recording said they would be out of the office until January. Today is 12/22/24. I know this is a lot but I want/need a warm house!!! Scott P

The technician "Navy" was incredibly courteous and professional the entire visit from start to…read morefinish. He went above and beyond even relocating my wet wood pile to a more dry area of my barn. My Lopi works incredible now and I can't be more thankful.

Stonehenge Custom Tile and Stone - Outdoor cooking in style!

Stonehenge Custom Tile and Stone

(15 reviews)

I reached out to Stonehenge when I was getting close to selling my house and the contractor I had…read morewas doing subpar work. Bryan basically swooped in and saved my butt. I was trying to work it out long distance; Stonehenge was a perfect choice because I just left everything up to him. It was completely painless and the work was done by my deadline, to a very high standard. He uses a program that lays out a very detailed schedule you can follow online, watching as action items get addressed and all the notes that spell out what the issues are and every day's progress. I've never seen such careful and detailed progress reports; it laid all my concerns to rest, as everything they did was visible with photos and written details. His design work was much appreciated, as I did not have time or interest in spending time on that. The results were stunning! He and his crew bring superior craftsmanship and attention to detail to all their tilework. He also offered to re-do some poorly done woodwork that he noticed (I was unaware of it, but he sent me pics and I was grateful he brought it to my attention). The estimate portion was very transparent and was almost exactly what it ended up being at the end; that's never happened in my experience! His crew laid down cardboard, plastic, and doorjamb protection so that the new carpet and paint job were left in brand new condition. My ring doorbell indicated that they came on time or early every day, and worked full days to get it all done on schedule. That's also unusual in my experience. I was actually able to enjoy and be excited about the bathroom and shower remodels because Bryan and his crew were so reliable, easy to communicate with, and honest and upfront with all pricing and schedule details. Any concern I had I put in texts, and he always responded within 24 hours, usually much quicker. That did so much to relieve any anxiety I had about whether the work would get done on time. Ultimately I feel like I got much more for the money than I could have gotten with any other company, and was thrilled with the results. I wouldn't trust any other contractor with a long distance reno. Highly recommend Stonehenge for any tile related work, as well as whatever other work they'd be willing to do at my home.

We had a wall leak that required a partial demolition and rebuild of our walk-in tile shower for…read moreour master bathroom. Bryan personally oversaw the project from start to finish. He always did well in setting expectations of what's next which was a bit of a challenge during the pandemic which caused constraints on his resources. They gave clear and accurate explanations on what needed to be done and alternative solutions if there were issues. Jenn was super helpful in navigating through the tile selection process. The design team was quite talented with great ideas for tile choices. Their mockups of the shower really helped in the decision making process. His team arrived when they said they would and sometimes would even arrive early. Their work was of great quality and they were very professional and respectful when they were in our home. I would absolutely use them again and recommend them.

Heritage Fireplace Shop - homeappliancerepair - Updated May 2026

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