Our service technician was knowledgeable, efficient, and fixed the problem we had with our…read morefireplace in minutes. We now enjoy knowing that once the weather turns cold again, we will have our fireplace ready.

A big thank you to Heritage and their expert technician, Cory for helping us with our gas fireplace…read moretoday. We had been troubleshooting a problem for 2 months and thought it was resolved, cancelling our appointment scheduled for today. Thankfully, Cory made time for us, diagnosed the problem in minutes!

Excellent team- we bought a new heat pump system and they were timely, very competitive pricing,…read moreexcellent staff. So pleased with our whole experience with Randy's Heating.

I had no problems with them but the electricians could have been more respectful towards my…read moreproperty they left a mess on the floor and broke the wheels on my food cabinet causing me to have to remove everything from it and take the wheels off then set it directly on the floor and replace all the food back to it. when I got my appointment I had asked if I needed to move it and was told no because you could get to the door but they needed to remove the entire front of the electrical box. I also knew nothing about an additional charge if I wanted a surge protector. The heat and AC work wonderful thank you.

The installation of our new WOODSTOVE by CUSTOM HEARTH earlier this year was very smooth and very…read moreprofessionally done. The crew was very friendly and knowilable. We are so pleased and happy to finally have that wood stove we always wanted. It works perfectly and makes our home very comfy on those cold days. Thank you CUSTOM HEARTH!

Never conduct a business to this place. This business is all about profit. Before you ask for help…read more clarify if you are going to be paying for the service. We're charged for $168. just for the tech to show how to use the remote. Easy way to make money.

Great experience with this crew inspecting and cleaning our standalone pellet stove. Super easy to…read moreschedule, excellent service, great communication and very thorough work. Pricing was well worth it!

ColtWest came to service my chimney in Montesano. They were quick to respond to messages, gave an…read moreaccurate estimate, and were on-time for our meet at the property. He took off his work boots when preparing the work area inside my home, and treated my property with respect, both guys went out of their way to be friendly and efficient. Great value, great service. The team I had today were based out of Shelton, I will continue to support this local business.

We bought a house in Port Ludlow in which the previous owner had neglected to replace the cap and…read moreflashing on the chimney, leading to the flue being frozen with rust. They had also cut the wiring to the thermostat switch which had to be repaired by an electrician. Dan came out and cleaned everything out, replaced the cap, replaced necessary parts in the stove, and helped me get an owner's guide for this 20-year-old fireplace. He can be hard to get hold of, but that's because he's busy, because as you can see by the other reviews here, he's honest, straightforward, and does a great thorough job. Highly recommended.

Dan cleaned our woodstove and we were very impressed with how clean and quick they were. He gave us…read moretips repaired a loose seal and was friendly and professional. Highly recommended.

They gave me a $1000 pre-tax estimate to fix my gas fireplace, saying I needed pilot assembly and…read morereceiver. I called another company for a second opinion. They said parts were fine but the receiver needed 4 new AA batteries. They put the batteries in and my fireplace has been working perfectly ever since. Economy will not answer me when I asked for a refund of the deposit of $206 for a diagnosis. Beware when dealing with them.

Repaired our furnace quickly and efficiently. Great communication, explanation, and advice.read more