I don't give many 5-star reviews, but Logan absolutely deserves one!…read more I called and explained what was happening with my fireplace. Logan listened, asked a few follow-up questions, and then told me one thing I could try that he thought might solve the problem. I took his advice and it worked! Now I have a fireplace that works again, and it turns out I don't even need to replace the pilot assembly after all. What impressed me most is Logan didn't have to help me the way he did. He could have easily just scheduled a service call and replaced the part, but instead he took the time to help me troubleshoot it first. In my opinion, that says a lot about someone and proves he is honest and trustworthy. I haven't scheduled the service yet, but I absolutely will be using Logan when it's time to have the fireplace serviced. Great experience all around. Logan earned the 5 stars!

We highly recommend Logan at Apex Fireplace Service! Our fireplace was desperately in need of…read moreprofessional servicing, and the experience with Apex from start to finish was outstanding. Logan's work was truly impeccable, and the transformation to our fireplace is stunning! We haven't stopped admiring it!! Beyond his phenomenal work, Logan was incredibly kind, friendly, and professional throughout the entire visit. It's refreshing to find someone who combines such genuine kindness with expert technical skill. If you are looking for a company that is highly talented, thorough, efficient, and a pleasure to work with, look no further than Logan and Apex Fireplace Service!

Our service technician was knowledgeable, efficient, and fixed the problem we had with our…read morefireplace in minutes. We now enjoy knowing that once the weather turns cold again, we will have our fireplace ready.

A big thank you to Heritage and their expert technician, Cory for helping us with our gas fireplace…read moretoday. We had been troubleshooting a problem for 2 months and thought it was resolved, cancelling our appointment scheduled for today. Thankfully, Cory made time for us, diagnosed the problem in minutes!

Great service! I had contacted some other fireplace companies but they said they couldn't service…read moremy fireplace since townhome was from 1999. I reached out to Seattle Fireplace and they were able to fix my fireplace and had the part on hand. Very kind respectful tech who came to my home and charged a reasonable price. I've recommended them to my neighbors and family.

We had an issue with our gas fireplace. They showed up quickly and immediately got to work…read moreidentifying and fixing the problem. On top of that they cleaned out the space around the fireplace and it looks brand new too. A great value for the expertise and efficiency of the work done. Now our spoiled pupper is living the good life

Excellent team- we bought a new heat pump system and they were timely, very competitive pricing,…read moreexcellent staff. So pleased with our whole experience with Randy's Heating.

I know I've already written a review for Randy's Heating in Bremerton, but the quality and…read moreprofessionalism of their service and maintenance is also OUTSTANDING. After switching to Randy's back in 2024, I elected to invest in a service and maintenance contract with Randy's Heating (and Air Conditioning). John is my service guy. He arrives exactly when scheduled and does a thorough maintenance service on all the equipment. He's been in the business for over 40 years and his experience shows. Needless to say, I'll continue to contract with Randy's for service and maintenance. ...it's all about trust, skill, and reliability.

Had such a great experience!! Service was on time and exactly what was quoted…read more Super nice people that have been doing this for many years! Technician explained everything along the way and made it so clean that it looks like new! 100% would refer you guys as much as I can.

A text message was sent for a day and time for All City Fireplace to show up to service my…read morefireplace. Right on time with a smile and accent! Mike was friendly informative and so helpful! Anything to do with fireplaces, call these guys!

They gave me a $1000 pre-tax estimate to fix my gas fireplace, saying I needed pilot assembly and…read morereceiver. I called another company for a second opinion. They said parts were fine but the receiver needed 4 new AA batteries. They put the batteries in and my fireplace has been working perfectly ever since. Economy will not answer me when I asked for a refund of the deposit of $206 for a diagnosis. Beware when dealing with them.

It was Saturday night on the hottest week in history here and our AC goes out. I called and left a…read moreVM about 9pm, expecting a call on Monday when the recording said they'd next be open. Lo and behold, I got a call late morning on Sunday from Kyle saying Stephanie called him to see if he was available and he said he could be over in about and hour. I was flabbergasted and thrilled!!! Poor guy out in the midday heat was extremely courteous, caring and hardworking, and competent, taking time to explain what he was looking for, what he had found, and that we needed a new capacitor which he didn't have. He said he was pretty sure the condenser was okay but wouldn't know 100% until he got a capacitor. He left to meet another tech who also didn't have the exact part, but who might have parts that could work. Kyle returned with two capacitors instead of the one which would work in tandem just fine (and he only charged for one). He hooked them up, got it working, checked out the system to make sure everything was working as it He came inside for a cold soda and carefully explained about how dirty filters contribute to excessive wear on capacitors. He also said he had noticed while doing some temperature checks that we had filters on the return air intakes in the house as well as the filter on the furnace, explaining that this double filtering also contributes to overworking the system. We paid the bill which was for the capacitor and a $150 Sunday service diagnostic charge (with no extra hazard fee for the intense heat!) I really felt he was totally concerned about helping us out, educating us as he progressed, with tips for getting the most years out of our system, and making sure we were happy. I think the price of getting our AC back online before "tomorrow", predicted to be the hottest day ever in the weather history of Bremerton (110 degrees in June?!?!), was well worth what we paid! Thank you Economy Hearth and Home!! #ServiceStarShoutOut

So lucky we found Tacoma Fireplace Repair. Literally spent years calling around- we needed a repair…read moreour 30 y.o. Waterford propane stove. Always told "obsolete, parts no longer available " or "we don't know who repairs those." I called our heat pump company this year and they said "Call Tacoma Fireplace Repair." BINGO! They came out and repaired our stove. I asked them to replace all internals, not just the broken gas valve, so today we have a fully restored beautiful Waterford stove ! Superb service, very reasonable price, given the 5 hours spent on the repair. My highest recommendation goes to this fine company. Thank you!

These guys are so kind and knowledgeable. Took the time to explain what was happening and what the…read morefix was. I'll be using these guys every year to tune up my fireplace.

Just want to share the name of a great gas, wood, and pellet stove installer, Francisco Reynard. We…read moreall know how difficult it can sometimes be to find someone who is professional, personable and knows their trade well. We had him install a pellet stove for us last year (a referral from Coastal). We encountered a little issue, contacted him and he came out immediately and fixed the problem, all at NO charge!! He also knows the codes well. He is as honest and reasonably priced as they come. I highly recommend him. You can reach him at 509-393-8771. I think he also does chimney repairs.

We highly recommend Custom Hearth Fireplaces & Stoves in Port Orchard. We are completely pleased…read morewith our new gas FP. All the people involved in this process, from Josh Marbett, who helped us pick out what we wanted, Renee Maggie, who sent invoices, to the amazing professionals Mark, Aaron, and Lane, who performed all the labor and were prompt, neat, kind to us, and very careful with our home, made this an easy process from start to finish. Thank you all.

The installation of our new WOODSTOVE by CUSTOM HEARTH earlier this year was very smooth and very…read moreprofessionally done. The crew was very friendly and knowilable. We are so pleased and happy to finally have that wood stove we always wanted. It works perfectly and makes our home very comfy on those cold days. Thank you CUSTOM HEARTH!