I went to P. O. feed because I heard they were great to provide good service. Apparently they have…read morechanged. I dropped off an older cub cadet ride mower in March, expecting it would be there for no more than 3 weeks. 1month I had to call them. My inquiry was met with I'll call you back I have to go out to the shop. Next day I called again. Parts are Back Ordered. At least a month out only recieve orders once a month. Needless to say after 4 months of song and dance I found a dealer in P A that found 7 of what I needed in a warehouse in Oregon. When I went in to pickup my mower the young man behind the counter was somewhat arrogant. Walking around the building he could not identify which of the only two GT2000 was mine. When I confirmed which one was mine I was shocked to find it's condition. It was brought in for drive wheel hubs and deck service. The column dash was missing and do to no mechanics on site they were having difficulty finding my parts. The person identified as the manager asked if I could leave it and he would get the mechanic on it first thing next day. It took them one and a half days before the called and said it was ready. Not only do I believe they need to change their attitude but they need to educate their counter person. I don't mind paying a diagnostic fee but there was no need to tear the dash off. When I asked the young man what shop supplies they had used, his reply was the air compressor. WOW I guess no we get charged for tools used. I asked what fluids did they come into contact with and he pointed to the sign halve covered that an ecology fee may be added. I have never seen a business/shop run so bad. Do yourself a favor and take your business elsewhere. It's worth the drive to Port Angeles for me. I'm sure there are others in the south end that would be a better option. It sure as hell couldn't get any worse. I had to give 1 star to post. They don't even deserve that.

SPOKE WITH Isaiah today he is the most disrespectful person, He basically called me a liar and he…read morewas extremely difficult to deal with.

Kevin took the helm at Poulsbo Pape about 2 years ago. all of the negative reviews were written…read moremore than 2 years ago. Now, with Kevin and crew in place, the service is fantastic!! We sent our 1025R, 2925R and JD riding mower over for service. Service was speedy and thorough. We are so pleased that Poulsbo Pape is in such good hands!!!

The Pape rental department parked their scissor lift in a disabled parking spot on Bainbridge…read moreIsland. Was the driver too lazy to drive the truck 20' farther to park in a regular spot. There is plenty of parking at the Safeway shopping center at High School Rd and 305 so why use one of the limited disabled spaces?

top notch service. Very friendly and helpful. Easy to contact and answered his phone everytime I…read morecalled. No phone tree just a friendly voice when I needed help. Outstanding representitive... Wasnt impressed with the litttle tractor but it got the job done. Everybody at the company was helpful and pleasant.

I spent about $40,000 on an LS tractor MT335 Which is a lot…read moreof money , I have owned for 2 years and the tractor has been down with warranty issues for 4 months! The axle broke a couple times , the engine bolts backed out and started to split (The owner of Sherlock informed me that this is an occurrence that he has seen several times and has had to fix?)! Luckily I service, store inside and pay attention to my tractor! The last time my axle broke , the owner said he would not honor the warranty any longer and that I should not be using the forklift attachment that they sold me ? He said I was using it to much and if I was not using it so much this sort of thing would not happen! So if you are in the market to buy a tractor I would suggest you fork out a few more dollars and buy another brand and go to a reputable dealer !!!! In other words I will never buy anything here again !

Have done a fair amount of business with Leitz over the years and they offer quality products and…read morefriendly service.

Nice folks and well-stocked store. The place is cramped and can be difficult to move around in, but…read moreworth it; lots of stuff you don't find anywhere else.

I have been going there a few years now. Every time I am there the staff are friendly and…read moreknowledgeable. I have asked the mechanics questions and they willingly helped out. There is a great selection of equipment and tools all of the time. They are also a great support for our veterans.

On a Saturday, I found myself in a bind. While attaching a trailer to be transported cross country,…read moreI noticed that it had been incorrectly loaded. The only way to resolve this? I needed a forklift to get this nonsense straightened out. After making too many phone calls, I came across Jennings Equipment in Puyallup, and spoke directly to Andrew. Once he understood what my situation was. Advised me to bring it there if possible, and they would assist me with straightening out the situation. I managed to get the trailer and its wonky load to their store, and he personally took the time to help me (with a forklift), and organize it in a way that was legal and safe. Andrew's customer service was second to none. As my teenagers would say, props and a shout out, he absolutely nailed it when it came to helping resolve this issue.

Bought my lawnmower from King Palmer a year ago and unfortunately, I left the gas in over the…read morewinter. They did a great job at cleaning out the carburetor line, replacing the lawnmower blade, which apparently I bent, and basically made it like new again. They are personable, service minded, ethical, and reasonable pricing.

Great service for your lawn equipment. Fair repair prices. Also sells lawn equipment. Great local…read moresmall business. Always busy.

Every time I shop at Tozier's I feel special! I'm always greeted with a smile, a…read morewelcoming hello and the service inevitably exceeds expectations. Their selection is without par, they've got so much stuff it's packed to the rafters - I'm not sure how the staff know where everything is but they do! Amazing! Their pricing is always competitive and feel I get great value for my dollar there! In my last visit I purchased 2 60lbs of sand and the yard attendant who helped me, Jullian's, was a ROCKSTAR. I don't know where you find such great employees, you must have an amazing hiring process. Keep up the great work!

The staff is usually very nice and helpful, the owners are ridiculous. Most recently I arrived…read morecarrying my 9 week old puppy because she's too young for all her parvovirus shots. The cashier told me, new rule: no dogs! Ok, can I just grab the puppy food and go? No. Can you grab it and I'll pay for it? No. Can I call from outside with my credit card? No, they don't take card purchases over the phone. No help. "Nothing we can do" ...