I am very disappointed in the mechanics and customer service. I took my Karcher pressure washer to…read morethem because we were having an issue with the "pressure." I should have been wary initially when they called my husband on 6/19/17 to say they were unable to start it. He showed up, asked to give it a try and after pulling the choke, it started up on the first pull. As a mechanic, how to do forget to pull the choke? Okay, be that as it may, we figured they still knew more than we did on how to fix the pressure issue so left it there to be repaired. We get a call a little while later saying it's fixed, $71.94 later and for 45 minutes of their time, I was told when I picked it up that the fitting was on backwards, but otherwise it was "a good little machine" by the mechanic. We took it home to test it. First pull of the trigger, pressure was fine and it remained fine so long as you didn't take your hand off of the trigger, but if you took your hand off the trigger, no pressure. I was annoyed that I was charged for 45 minutes of time to turn a fitting around that likely took 5 minutes or less and the exact same problem we took it in for remained. I waited a week and a half to decide what I was going to do about it, then called when I took a second look at their invoice which stated "30 DAY WARRANTY PARTS AND LABOR WORK DONE." I assumed that this would be easy, make a call, and they would say, "Bring it back, we'll take a look." But, no... I was told by the mechanic that took my call that it worked fine when they had it. I asked them how they tested it and was told that they they used their own gun and ran it for a couple of minutes without issue. The mechanic then proceeded to tell me it was probably MY gun or MY water pressure because it worked fine for him. I told him, same problem at two different homes with two different water systems. He then proceeded to blame it on my gun. I'm fuming by now, because if you had my pressure washer for less than 10 minutes for a pressure issue, but never tested MY gun and instead used your own AND charged me for 45 minutes, WHY DID YOU NOT TEST MY GUN? The mechanic then advised that 45 minutes was their minimum billing. I wasn't getting anywhere with the mechanic so ended the call and went on my own quest to find the source of my pressure washer pressure problem and found it here: https://youtu.be/WfUcXlBZRxk. My pressure washer is now fixed BY ME and cost me about 10 cents or less in white lithium grease and about 15 minutes of my time, including fully testing it. If I left it up to the mechanic's advice it'd be out another $30 for a new gun. Small Engine Clinic, you need mechanics that know what they're doing and will also take responsibility for failing to properly make the requested repair, which I paid for. Now the real test is what will you do to make this right?

I have been taking my Toro mower here to be serviced for years and would never take it anywhere…read moreelse. I believe they are an authorized Toro shop, and in every instance when I have dealt with them, they do a great job - very thorough. They also provide me with details of what they have done, explain how I can help myself keep things running well, and the turnaround time is very reasonable. I will say that sometimes the price for service seems a bit steep, but it has been many years since I have checked what other shops charge, so maybe they are competitive in that regard. I'm too happy with the quality of service to worry very much about that!

I recently purchased a cute vintage canned ham trailer... with an equally vintage trailer coupler…read more Somehow the trailer made it home from Tenino without coming off the hitch despite all the bumps, so I figured I shouldn't tempt the fates by taking it out on that coupler again. Pricing was very reasonable and the work was done super fast. It took one evening to cut off the old coupler, at which point it was discovered that the support piece of the tongue didn't extend out far enough to safely support the coupler. A couple nights later, he came back out with metal to extend the tongue and got the whole thing put on, all at the original price he quoted. Extremely happy with the work and really looking forward to getting this trailer out on the road! This is quality welding and I feel confident taking it out even on the rough forest roads.

This company came to my door, fixed my project to my specs, and the prices were great. I even got a…read moresmall discount for being able to be put in route to a large job. Dwayne was very professional, he called me up to confirm, he then showed up 5 minutes early to get setup and didn't stop until the job was done. Fantastic workmanship as well as professionalism. I would recommend Rosario Sound Welding to anyone with a welding or fabrication need.

We have been a Gresham customer for 15 years for home and community well service. Quality work…read morecompleted by very competent employees. Always courteous and leave no mess behind. Thanks

quick response to request, fast availability and service-pleasant, informative and comprehensive…read more Nice to have service like this available!

Ryan was absolutely amazing! He did a great job sharpening my chainsaw in about 10-15 min while I…read morewaited. Very reasonably priced. Even blew the chainsaw off so it looks like new. I can't say enough nice things about this guy. You need a chainsaw blade sharpened or a small engine repaired, this is the man to call.

Ryan was great! I was struggling to find a place in Kitsap County that fixed Homelite chainsaws and…read morefound Kingston Chainsaw and Small Engine through a Google search. Ryan was able to quickly determine that the broken chainsaw I had was 30 years old and would require $200-$300 to fix its engine even though the chainsaw was worth about only $50 due to its age and brand quality. Ryan could've strung me along to pay for repairing this lousy chainsaw, but he didn't! I was very impressed with Ryan and would highly recommend using him for anyone who needs to either fix a chainsaw or a small engine.

I called on Monday to get a quote for a heat pump. Someone took my information and told me someone…read moreelse will be reaching out. Its Saturday and i never heard back from anyone. I guess they dont need more business

Air Anderson is great! In the January cold snap our furnace…read morewent out. Yikes. We called Dana's Heating and Cooling as they had installed our furnace and serviced it over the years. I was told they could send a service guy in SEVEN DAYS!! We had no heat and even with that information she was unmoved. I then called Air Anderson. They were able to send Mark to our rescue. He came that same morning and was able to do a temporary fix so we could have heat. Once the cold snap was over Air Anderson sent Jose to do a permanent fix. He was able to reroute a PVC pipe so that very few inches of the pipe were exposed to the outside (thus subject to freezing). When Dana's did the original install there was many feet of exposed pipe which did freeze and caused the furnace to fail. I am so glad that we are now using Air Anderson for our heating and air conditioning needs. Lois F. Port Orchard, WA

Still no word or receipt from this guy. That's inexcusable. We paid him over $260 by personal check.read more

Marshall was straight forward, excellent communication and got my lawn tractor working that day…read more Found a bad fuel pump, replaced it on the spot. He told me I had gotten bad gas and that it would take time to get it run through the system before it was completely normal. He was spot on with his diagnosis.

Zach from Kitsap Septic pumped our tank for us today. I was kinda worried because that had not…read morebeen done for 13 years. He pumped it successfully with no problems and indicated that it looked to be in good condition. Awesome job, thank you so much Zach!

Absolutely I feel fortunate to have found them. Late one night the septic alarm went off for first…read moretime since we moved in 18 years. Stopping the blaring was not easy (because the malfunctioning alarm off switch, a mislabeled electrical panel, and more. Anyway, in the morning hubby called the septic company that most recently pumped our tank two years ago and was told about the diagnosis service charge and that they'd probably need a $600 pumping before they could work. And if they diagnose electrical (like pump or the alarm box), they need to call the electricians who'd have another service charge... in the meantime, I searched online and saw the rave reviews for Kitsap Septic. So, I called and was told it sounded like electrical issues (pump, floats, and the alarm box) and that it's doubtful our tank needs pumping! I was told to call Aquarius pump and they'll prob use a sump pump and then take care of things quickly, correctly, and at a reasonable price. (And if the tank does need pumping, they'll call him.) It all went exactly as expected. Aquarius Pump came e as to the next morning and got it working enough to use the plumbing, but said to fix it properly, he'd need to return to replace the pump and alarm box. In another couple of days, it was just a memory. Except we now have a fantastically honest and highly regarded Septic service who I feel about recommending!!!

We called Collins plumbing today while remodeling a kitchen in which the shut off valve to the sink…read morebroke off that was terribly corroded. Kristen answered and was super professional, she said she would try to get us someone within the hour as we had to shut off the water. Andre arrived within the hour and was very friendly and able to quickly address the issue! We have used them for bigger jobs but was super impressed with them and their fast service today!

Never, EVER use this company. I had a main line clog. They…read morewere late, then wandered around in the yard even though the clog was in the line under the house- then the guy dropped his keys in the septic tank! After all this, they STILL charged me over seven hundred dollars... and just a couple months later the problem came back and they were INCREDIBLY rude to me about it. I will never, ever use this company again. I regret doing business with them in the first place. I would highly recommend staying as far away from them as possible. You'll find yourself almost a thousand or more lighter in the wallet and with nothing to show for it except a clogged drain.