I have to go to here for parts for work quite often . it's…read morean OK place mostly appliance parts, The people are friendly the store is small and often not very busy when I'm there. The store is clean and well organized. I get fast service I've only had trouble with them,one time , I ordered a fridge door handle after giving them all my information and the PO number they lost this part.

My Maytag washing machine is 8+ years old and the drain pump failed. This business had the part in…read morestock. The part was expensive like $150 because they said it was oem replacement. So overall still pleased that I could purchase and replace it myself.

Brookdale lumber, and its team, is what is sorely needed in the South Sound! If yoiu are lucky…read moreenough to work with James, then you are working with the best! We ordered a bunch of lumber and decking, then had to make revisions, and they were very accomodating. The materials are top notch, but only beat by the service.

We shopped around this year for our stain and the only place that could get us a match for last…read moreyears fence stain was Brookdale Lumber. Ace was sold out, Lowe's & Home Depot didn't carry the brand. The guys at Brookedale Lumber are courteous, competent and customer service oriented. The fact they are close to my home is an added bonus for me. So if you need home improvement pieces or wood this is your stop. They are AWESOME!

Kevin from the company came out to service my wood stove. Service was fantastic. Kevin was…read moreknowledgeable and professional and efficient. Highly recommend.

The glass on my stove door broke and I had a really hard time replacing it. I thought I needed new…read morescrews, then ended up needing an entire new door. I emailed Wallace's for help and they found the screws for me immediately and had the whole door in stock as well. I was able to get the door from them and install myself for just the price of the door which was the same amount another place was going to charge me just to come LOOK at my stove. I am super appreciative of the excellent and honest service I received. My stove is like new and I'm so happy. Thank you!!

From the lack of reviews for this place I am guessing most of the people that rent here are not on…read moreYelp. I wanted to give these guys a shout out though, not because they would appreciate it or even care but to help anyone else looking to rent come to a quicker decision. My neighbor and I decided to go in half on a lawn aerator rental. We had looked at the local big box hardware stores and when one of them letting us down by not having what they said they did in stock, we went a different route. These guys are fairly busy on the weekend as the locals seem to know where to go. The price was half of what the hardware stores were charging. They were polite and professional, and down to business. Total time spent picking up and dropping off was about 20 minutes. I will definitely go here anytime I need to rent equipment.

I priced out a pressure washer and driveway scrubber and compared it to Home Depot. 410 Rental had…read morebetter pricing so I wanted to support the local yocals. Dan was the service person and provided solid, straight forward attention. Without asking, he made sure I understood the tips and safety precautions before I left the lot. They did the heavy lifting and loading into my vehicle. Their arsenal of rental equipment was impressive to say the least. Will be returning my business and recommending to neighbors.

It's a total boys club. Sexual harassment starts at the top and goes to Service Supervisor…read more I couldn't report it because I was one of two women who worked there. It'd be easy to know it was me and I feared retaliation. Employees rarely get one year reviews on time, and we were told that it is our responsibility to tell our boss when to review. When I went hunting, Andy Van Buren told management trainees to cover for me by 'sit at her desk and look pretty' Ryan kept trying to solicit for sex. I got a quote for a tractor with my employee discount, and I managed to find the same new model for dramatically cheaper. New employees who knew the finance manager outside of work (mother of managers best friend) were paid more than employees with seniority and the qualifications for raises were kept secret. I'd rate a 0 if I could.

Great customer service! Everyone here is knowledgeable and happy to help. If they cannot source a…read morecertain part or work on a particular type of machine, they will selflessly forward you on to the right people. Way to go!

I dropped off my Drivelines front/rear for a 2001Ford Superduty. They got them on a Monday and…read morewere done by Wednesday. The product looks to be well done, refreshed, rebuilt, and with good materials. They are busy, so please understand they quoted me Friday, so being done early was a HUGE plus in my book. They were friendly and communicated openly about the job.

If something is worth doing, it is worth doing it right! This organization takes great care of the…read morecustomer!! Thanks for your expertise and outstanding job on my 1 ton truck driveline. In on Friday, done on Saturday!! Outstanding customer service, excellent finished product!! Thanks, Team Drivelines NW!!

They had what I needed. Helpful people…read more Husqvarna parts are hard to find. Will go back.

Well I needed spare keys to a mini excavator that they sell and it took them over half an hour to…read morerealize that they had to order them. A week later I go back to get them and they are the wrong ones. And the parking around there sucks. And you can tell that it is a corporation now. It was always such a cool family feeling place. Not now.

We have purchased several appliances from Albert Lee (Tacoma) but will no longer do so. We recently…read moreexperienced very poor customer service regarding the installation of a dishwasher. We were told that the dishwasher would be installed for $200 less than their regular amount ($350) in order to meet Costco's overall price. We were informed that if any electrical or plumbing work was needed to meet new code there would be an additional charge, which is reasonable. Installers do not give estimates ahead of time. That, and the fact that I trust the craftsmen I have worked with in the past, led me to hire my own plumber and electrician. Everything was ready and up to code for the installers. When the installers arrived, they said that they would need to charge a $200 fee for a trap tailpiece, which is an $8 part at Home Depot and takes 5 minutes to install. When I balked at that ridiculous price, they said I could install it myself, but that would mean they would have to return later for an additional installation fee. They would have me either way, in other words. Having no real choice, I signed off on the work. It took the man less than 5 minutes to install the $8 part and I paid the $200. I called our salesperson, who was understanding and bumped it up to his manager. She informed me that there must have been a misunderstanding because installation companies often need to return at a later date due to work needing to be done, and there is NEVER an additional fee. She would call the installation company and see what could be done. She left a message on my wife's phone the next day, stating that the installation company said we had signed off on the work so nothing could be done. That was it - no explanation from her - just sorry, but you signed off on it. No further follow-up. Due to the lack of help from the store manager, I wrote up the entire scenerio and sent it to the Albert Lee company onlne (the only place to send comments) and, after several weeks, I have still not heard a word from anyone. I understand that a mistake can be made, but making us feel that we had no option but to pay the $200 fee, when they should have come back later at no additional charge, was "blackmail" in my opinion. MY ADVICE: NEVER allow an appliance company to use their own installation company. You do not know their installers, nor do you know their prices. Have reputable electricians and plumbers of your choice do the work, including installation. They should come out ahead of time to give an estimate of work needed and price to install. NEVER trust installers you do not know. We had planned to purchase a refrigerator next - our fourth appliance from that store. That will not be happening now. Lesson learned. Trick me once, but never again. They are losing future sales for a mere $200.

I've worked with Albert Lee Appliance over the past few years across several remodels, and they've…read moreconsistently delivered a great experience from start to finish. Manny, my sales rep, has been fantastic throughout -- always responsive, knowledgeable, and genuinely invested in making sure I get the right appliances for each project. It's rare to find that level of personal attention, and it makes a big difference. Most recently, I completed a remodel featuring high-end Thermador appliances. When my new plumbed coffee maker ran into issues, Albert Lee handled it with professionalism and care. They sent a technician to assess and attempt a repair, and when that didn't resolve the problem, they didn't hesitate to replace the unit entirely and arranged the installation promptly. RJ and Randy came out to install the replacement, and they were outstanding. They were professional, efficient, and had a genuinely great attitude throughout the whole process. You could tell they took pride in their work and actually cared about the customer experience -- not just getting the job done. Whether you're working on a major remodel or a single appliance purchase, I highly recommend Albert Lee. The team, from sales to service, really sets them apart.