Overall a great experience, the staff was knowledgeable and was able to validate a somewhat unusual…read moreconfiguration without any issues. We worked with Paul P. and one of the owners - all quite good. Equipment was delivered on time, everything was flawless and we got a good intro and a tank full of gas, highly recommended!

I wasn't at first a huge fan of New Holland but since working on my father in-law's tractor I have…read morefound that the dealership that provides parts are extremely helpful and are pleasant to deal with. These guys at the Brim Tractor Company have a great customer service program as well as company culture which makes you feel welcomed from the time you walk in the door.

I have been going there a few years now. Every time I am there the staff are friendly and…read moreknowledgeable. I have asked the mechanics questions and they willingly helped out. There is a great selection of equipment and tools all of the time. They are also a great support for our veterans.

On a Saturday, I found myself in a bind. While attaching a trailer to be transported cross country,…read moreI noticed that it had been incorrectly loaded. The only way to resolve this? I needed a forklift to get this nonsense straightened out. After making too many phone calls, I came across Jennings Equipment in Puyallup, and spoke directly to Andrew. Once he understood what my situation was. Advised me to bring it there if possible, and they would assist me with straightening out the situation. I managed to get the trailer and its wonky load to their store, and he personally took the time to help me (with a forklift), and organize it in a way that was legal and safe. Andrew's customer service was second to none. As my teenagers would say, props and a shout out, he absolutely nailed it when it came to helping resolve this issue.

I bought a brand new John Deere in 2022, received it end of December 2022. I spent $8000.00 on it…read morewith extras. The first time I used it in March 2023, it blew oil all over the deck and motor. Pape Sumner picked it up. I called to find out the problem, crickets. When it was returned there was no repair paperwork. I called and pried the mysterious repair information out of one of the employees, who wasn't helpful and no apologies. It was under warranty. After the 3rd time I ran the machine, the bagger motor belt broke, 2023. I took the motor off and threw up my hands, they installed it! In 2024 I had to tighten the oil filter it was leaking. It held till March 2026 and leaked again, so I tightened it. A few months ago I was so fearful something else would go wrong with this lemon I bought the Turf guard extra warranty. Now June 13 2026 the bolt that brings the deck up and down fell out or was never in, not sure. It was rubbing against the belt (Unknown to me) shredded it, the cord in the belt wrapped around the pulleys. I looked on the internet and most cases it's a manufacture defect or the assembly error. It should not have popped out! I called Pape today Tuesday, it was difficult to do as their store possess an atmosphere of the black cloud of doom. I am the one who said "thank you" twice, he was the one who said nothing pleasant! They need to implement customer service training classes. I will send another review after this new issue is resolved. Did I mention my riding mower X330 has ONLY 45 hours on it! Pape gets a one star because my machine is actually being picked up in 5 days instead of 2 weeks.

Look elsewhere. Do your research and DO NOT EXPECT THEY WILL DO WHAT THEY SAY THEY WILL DO. You…read morewill be calling them, Your final bill will be higher than you expected. If you read this and you do business with PAPE, don't be surprised by your experience. If you are investing substantial money and think that makes a difference, it doesn't. Once you buy, who cares? Not PAPE Machinery.

came here for work to get a hose made. meet the owner and his wife both are very friendly and seem…read morebe very helpful.

I am surprised there are so few ratings - maybe because they are out fixing heavy equipment and…read morethere isn't a computer handy. This is one of my best finds for a service provider. We have a car wash with high and low pressure hoses strung across 7 bays. When a hose breaks, it can shut down the whole bay or even the entire car wash. These guys are our go-to for hose repair. They have saved our business may times. They are quick, knowledgeable and have a great attitude. They come out any time and aren't expensive. Melanie in the office is a gem. When we required a special hose they don't normally carry, she ubered out the correct hose so that the technician didn't need to go from Seattle to Kent and back. I highly recommend them.

Just wanted to add updated pics! Our grass - one month later! It's like new! I was a little worried…read morebecause there was literally nothing there. But we kept watering!

Best service, best results. Great people. So happy that I found this company. Karen…read more Bbbbbbbbbbbbbbbbbbbbbbb

After calling about 12 different shops on a Friday afternoon, I finally reached Moto Shop around…read more1:00 PM in a last-ditch effort to get a new tire mounted before heading out on the WA BDR. They were the only ones willing to fit me in on such short notice--and not only that, the owner personally handled the work so the rest of the team could stay focused on their repairs. The shop itself is clean and well-organized, with fair pricing and top-notch customer service. I even grabbed a t-shirt and some visor spray while I was there. All in all, I left a very happy customer!

I visited Drew's shop again after 2 years. The first time, I had purchased an FZ6 fairing from him…read more He was very friendly and helpful back then. On my recent visit, I was impressed by how much the shop has grown. You can tell how passionate Drew is about motorcycles, and it really shows in his shop. This time, I was looking for a stay 1 bracket for my bike. Drew went out of his way to help me. He even provided me with the part number, which most dealerships or shops typically won't share. If you have any motorcycle-related questions or needs, I highly recommend stopping by Drew's shop. He's knowledgeable, helpful, and down-to-earth, exactly the kind of person you want to work with.

We came in thinking we needed a certain type of spring set up for our truck camper rig. They were…read moreextremely knowledgeable and we had the best set up recommended to us and it works flawlessly.

Inept is putting it mildly. This company made springs incorrectly twice even though they were given…read morea spring pack to match. I have been waiting for an additional month outside of the time it would take to get my truck back on the road because of this company. Do not recommend whatsoever. ​

Hired this company to upgrade our electrical box! They did a great job. The two individuals that…read morewere doing the work were very friendly. They completed in a very timely fashion and we haven't had any issues since thanks to their help! Would hire again for any future electrical needs!

First company to get the quote completed. They didn't…read morehassle me while I was waiting on the other company quotes, which was not the case for another NK company. The same electrician came back to do the work which was nice. I also changed the plan after the quote and a simple FaceTime with the electrician was all that was needed to get the job updated. For the work inside the house they didn't just default to cutting drywall, some other quotes had 4-6 holes, these guys did it with 2 holes, took them longer but much appreciated. cherry on top- their price was the best too.