Installed a Daiken A/C last year, the technicians who came out were great, Mike was fantastic with…read morecommunication, and overall the cost was in-line with various quotes I had received. The focus on rebates was huge, even though I had been aware, having them take care of them was a burden off my shoulders. Going to be working with them directly again for more home improvement work!

I hired Rainier Heating & Cooling for regular maintenance of a mini-split system (4 interior and 1…read moreexterior units). I compared several vendors, and Rainier was the one that provided the most clear and competitive pricing. Alex arrived at the agreed upon time (we had an arrival window of 8-11am) and proceeded to perform the job quickly and efficiently. He washed the filters outside to minimize the dust inside the house. Since the maintenance, the A/C feels a lot more potent, which is great with the high temperatures we are currently experiencing. I would gladly recommend Rainier Heating & Cooling.

Excellent work from GreenTop. They installed a new furnace for me without any issues. I got the…read morefurnace I wanted for a reasonable price. No up-selling pressure, painless quote, and service delivery. I couldn't be happier. :-)

Greentop completed a furnace replacement for me and were good overall. I worked with Andres on the…read morequote and options and they were very competitive and had a good option in stock for a quick install. Andres was very responsive to my questions and were open to handling the permit, which is often a challenge with other contractors. Adrian showed up promptly for install, arriving on time and got right to work. He was very thorough and the install looked great when he got done. You can tell he takes pride in his work. The issue I had with Greentop is the warranty registration, which was incorrectly registered with my name and contact info as the dealer. I traded a couple e-mails with Vera and was then ghosted. I ended up calling the manuf myself to have them at least correct the name of the dealer on my warranty registration to Greentop. They advised they couldn't change the contact info. I'm hoping I don't have any warranty issues down the line due to their error.

My family and I are so grateful to the team at Northwest: Darlene, Nate, and Zane! I recommend them…read morewithout hesitation for their talented people, can-do attitude, professionalism, a successful outcome, and a great customer experience!! The backstory: my family and I were in Alaska when the PNW had a big freeze and our pool heat pump condenser and above ground pipes froze and burst. No one was able to come to our home for a couple weeks due to all the other customer priorities dealing with the aftermath of the storm. I completely get it...a pool is not a priority when others are without heat. So our son purchased and installed a new condenser to get the pool water flowing to avoid frozen water in the pool cracking our pool walls and creating a much bigger problem! Our next challenge was to find a way to purchase and install a highly regulated refrigerant requiring a license and special tools. We soon learned that DIYing the refrigerant to get the heat pump working was not possible. For over three years I called different service companies asking for help - pool service companies such as Aquaquip who originally sold and installed the unit, and AquaCal; a different AquaCal, the manufacturer of the pool heat pump; other dozens of other HVAC contractors too numerous to mention except I will mention my serious disappointment with South Sound Plumbing with whom we spend a lot of money annually to service our other home heat pumps. After 30 different phone calls none would help us. "Too risky they" said, "wouldn't be able to warranty the work" said others. The truth? Our problem was simply too small a job or didn't fit their known expertise. Northwest was willing to help (BTW they showed up on the top of a list of HVAC contractors during my ChatGPT co-thinking session). I'm so grateful to Darlene (who took my call and listened with compassion to my unusual problem. I'm grateful to Zane, Northwest's Service Manager, who spent time deeply listening, brainstorming an approach, and getting someone out to our home. Finally, heartfelt kudos to Nate, our HVAC tech wizard, who successfully got our pool heat pump heating water! Yahoo! If you've got an HVAC challenge that doesn't fit neatly into your current HVAC service company's service menu or you want to partner with a company who really cares about delivering value and a great customer experience, I highly recommend Northwest Expert Heating, Cooling, and Electrical!

I had a heat pump installed. The work was supposed to be warrantied for 2 years. After about a…read moreyear, I noticed bolts were getting loose. They failed to install proper vibration pads, which I can understand, but it really should be corrected. At the next service appointment, I reported the issue expecting it to be fixed. Unfortunately, they've since consistently delayed and outright refused to fix the problem. I followed up at least 5 times - each time being told I'll get a call back. Thankfully the issue isn't having a big impact on the heat pump itself, but it is disappointing that they've failed to honor their service contract.

After setting a date, I sent a message to firm up a time. After sending a follow up message, they…read moresaid they didn't work in my area.

Do they install in-ceiling speakers and a custom surround sound setup? Yes…read more Do they install custom under cabinet lighting? Yes. Would I hire them for any future projects? 100% yes. Chase is prompt, efficient, personable and professional. He is the model contractor you want working on your projects. Extremely knowledgeable with plenty of experience to back it up. Very clean installs!

We bought a new condo a year ago so we called Joseph for the first professional servicing of the…read moreHVAC system. He was very thorough and listened to our concerns about rooms heating/ cooling unevenly. He then made many adjustments to vents, thermostat and overall airflow to make our space more comfortable. He is never rushed and takes time to listen so he can find the right solutions. Excellent service; we're so impressed!! Thank you, Joseph!

Thank you so much!! Very punctual and polite! Walked me through what needed to be done and was…read morehappy to involve me in the process. I will be much warmer tonight due to Nobility! Pricing was also very decent! Joseph was a godsend!

I have had enough. While Go Green was the cheapest quote, you get what you pay for. My nightmare…read morebegan in October 2025 and is still ongoing six months later. As of April 13th, I am still being double charged and the issue has not been resolved. I have been flexible and willing to work with them, but the owner Mark and the sales guy Loren made that impossible. Loren will say anything to close a deal. The lack of oversight is staggering. They refused to do a walkthrough with the installer and seller, which led to two heat pumps being installed incorrectly. They had to be moved, and that caused even more damage to my home. They also charged my credit card while "charging" a Synchrony loan, so I have been effectively double-charged for months. Now they refuse to speak on the phone and only send haphazard email replies that never resolve anything. They promised to fix the drywall in writing. This was necessary to repair their own mistakes and because I preferred to have the electrical work go through the house, which they agreed to. Instead, they sent a third-party worker and then demanded a massive payment for the repair. They eventually gave me a payment to cover the drywall fixes myself, which I am grateful for, but even that took over 3 months of fighting. The actual installers and electricians were amazing. They should go find a new job at another installer with actual integrity. My problem is entirely with Mark and Loren. Since they use AI for their reviews, expect a fake reply from Max below. Save your sanity and hire a company that won't hold your money hostage.

Used this company recently and they were great! Came out for an issue that turned out to be not…read morewith our unit. Was able to address another issue we had. Price reasonable.

If I could give these guys 6 stars I would! After many bad experiences I feel blessed to have found…read moreThunderbird HVAC. Thunderbird HVAC is "Second to None"when it comes to professionalism, attention to detail, & most importantly honest and fair pricing(No surprises or hidden costs). Their employees are true professionals. They were prompt,polite, efficient and left my home clean and free of trash and cigarette butts . Which is what I dealt with in past experiences with other companies. They installed a hvac unit last may and I was having troubles (my fault for messing with the thermostat) and he came over a few hours after I called at no charge!!!! He looked over everything. He took the time to explain everything and genuinely cares about doing a good job. Im not used to seeing so much integrity and work ethic .

I had a wonderful experience working with Rob and the team at Thunderbird HVAC…read more I was looking to get a mini-split installed in a somewhat tricky situation with our townhouse. Power is on the second floor, but the only space for the unit was on the 3rd floor deck. Rob had no problem devising a plan to get power to where we needed it. Rob was professional the whole process: I got an estimate on the spot, and they promptly followed up with a written quote. I was able to get scheduled the next week, which was awesome. Overall Rob did a very thorough job. So happy with the end result and all the work he did. Thank you so much for helping us stay cool this summer! Will absolutely recommend you to any of my friends in the future.

Same day/next day service for non-working furnace/heat pump. The dispatcher went out of her way to…read morelocate a technician who was in the area and he fit us into his schedule. He diagnosed the problem, ordered the part and by 1pm the next day our frozen blower motor was replaced. Their prices are reasonable (fee to show up was half that quoted by Brennan, who couldn't even send anyone out for a week!) and the technician/owner was kind and respectful. Highly recommended!

I have used Optimal several times and continue to be impressed by their service, response times…read moreand rates. Family run by nice people. I will continue to recommend them (and they will ALWAYS be my first call when I need ANY HVAC service). The first time we called, they cut my estimated price for a new furnace by OVER HALF. To those in the back, that is THOUSANDS of dollars... AND they were on site to do the job the next day - the higher quoted one was about 10 days out. Derrek has a terrific team. I just hope they don't get TOO busy for me :)

What a great experience! Started with the initial phone call, so nice! Everything was explained…read moreclearly and had follow up texts and emails and personal call the day of service. My dryer vent was cleaned in less than 20 minutes. Both technicians were great, Dausaun and Quentin, thank you for your great service and kindness. Much appreciated and will look to refer you guys in the future!!

We hired Capitol Duct because they were the only company we called that used a scope (camera) to…read moreexamine the ducts before cleaning. We should have gotten the ducts cleaned before installing an in-duct booster fan, but we didn't think of it, so we needed the cleaners to be extra careful with their rotating brushes in that area. They came out 3-2-26. We asked for photos of the fan. Did not receive them. We asked them not to use the fungicide but they did. Both requests were clearly typed right onto the Case Report. (Once we found out the type, we learned it wasn't as dangerous for sensitive people as we had thought.) The dryer vent was supposed to have a pre- and post-cleaning flow test per the Sales Order, but the results weren't reported. This cost a grand. I wasn't going to write a review at all until I saw what was on our filter only 9 weeks later. Today 5-9-26, we went to change the filter and found piles of crap on it... my husband threw it out before I could get a picture ... but this is some of it. I actually have an old ad that shows the prices charged for this kind of service 10 years ago... I used to get the ducts cleaned yearly back then. Now it is 20x more and far less dependable, obviously. Oh, and they tried to upsell us an Air Scrubber, too.