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    Rainier Heating & Cooling

    4.8 (73 reviews)
    Open 8:00 am - 5:00 pm

    Get pricing & availability

    Response quality

    Excellent

    Response time

    3 hours

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    Services - Rainier Heating & Cooling

    HVAC installation or replacement

    HVAC system repair

    HVAC system maintenance

    Rainier Heating & Cooling Photos

    Recommended Reviews - Rainier Heating & Cooling

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    Reviews With Photos

    Our new Daikin heat pump!
    Crystel T.

    This review is long overdue! We worked with Rainier Heating and Cooling to have a cooling system installed in our home and to replace our 21 year old furnace. Originally, we looked into a traditional AC unit, but after Steve and Mike came to our house for a consultation, we were sold with a Daikin heat pump (not to say that tradition AC's are bad, etc., the heat pump just and is the better option for our home). We worked with Steve in getting the process going - paperwork/contract, etc; and he was a very professional and friendly person to work with. He was quick to respond to any question we had while we waited for our install day. He and Mike were very knowledgeable in their line of work, which made us feel peace of mind. The team who came and did the actual heat pump/furnace installations were also very friendly and professional. They finished the job in one day, extremely knowledgeable, left the place clean, and had no issues in working around our cluttered garage (sorry about that guys!). As for the heat pump, we're so happy with it!! We're still getting used to our new thermostat, but it's very easy fo use. Overall, we're very happy with the service this company did and we highly recommend them! Thank you guys again! Now we're ready for the next PNW heat wave, lol!

    We are very happy that we chose Rainier to install a heat pump in our home! Having quotes from several companies, we narrowed them down to AAA and Rainer- in fact it was hard to decide which one to go with, because consultants came from the two companies seemed both highly experienced and trustworthy. Rainer gave us a range or offers slightly more affordable, but what made us decide in the end was Steve's professionalism +alpha. Not only knowledgeable in products and solitons his company offers, i could see that he always tries to think ahead how he could help customers proactively. That made us think, " this man will not just sell and go". We thought he could help us when we really need help- and that is usually after the installation. On the day at the installation, two very hard working men+ two electrician came and got the work done in a single day. Now the new system pumps the heat into our home, and expected to provide cooling in the summer time. I am so glad we chose Rainer to go with our investment!

    Anita C.

    Overall, this ended up being a disappointing experience. It was recommended we could change out our furnace and thermostat after our heat pump began freezing up. In the end our vents now blow extra loud due to the new furnace and our heat pump still freezes up. The suggestion was to switch out our metal ducts for flex. After spending $5000, I'm going to stop while I'm ahead and wait to replace the whole unit (heat pump and new furnace) elsewhere. The furnace that was installed was supposedly Goodman or Daiken, but I cannot find the company name on it anywhere which I find a bit strange. Our filter cover was installed upside down and our filter doesn't sit in it straight. Our new thermostat was installed leaving a red marker that I can't cover up. I really do hate to write bad reviews, but every time my heat/AC turns on and our vents are blowing loudly I am reminded of my frustration from this experience. Mike was nice enough through the process and did a pretty good job with follow-up, but in the end we have not ended up with a product we are happy with.

    New AC Unit works like a charm

    You can't get better service than this. The owner Mike was on time, very responsive to my concerns which were many. He went over all the available options to efficiently cool our 2 story home. His Electrician came out and the following day and all went smoothly. Very professional. Jeremy and Jonathan showed up next and completed the install. A few alterations were made to the furnace and the Daikin AC unit was placed in our back yard. The unit is very quiet. House can feel like a near artic blast if needed. Mikes team went over the system and newly installed modern touch screen thermostat. Prior to leaving they cleaned up the area. Couldn't ask for more. You may have not heard of this brand of AC but a little research on Google and you can read the positive reviews and ratings yourself . I would highly recommend Rainier Heating and cooling. As for pricing it was very reasonable. Temperatures will continue to spike over years to come. Smoke smog from the fires in 2020 were not fun at all. Why suffer give Mike and his crew a call.

    Coleman furnace

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    11 months ago

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    10 months ago

    Very professional and informative. Unfortunately we decided on a different model for the service they quoted.

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    1 year ago

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    5 years ago

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    1 year ago

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    5 years ago

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    4 years ago

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    Michael K.

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    2 years ago

    Have them come out today to fix my heating problem, outstanding service, will call them again. Was honest on cost.

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    4 years ago

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    Michael K.

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    3 years ago

    Mike & Steve were prompt, professional, and courteous. Prices were competitive.

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    4 years ago

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    Page 1 of 2

    Ask the Community - Rainier Heating & Cooling

    Review Highlights - Rainier Heating & Cooling

    Steve was great throughout--answered all my questions and got me exactly what I needed at a fair price.

    Mentioned in 19 reviews

    Read more highlights

    Capitol Duct Cleaning

    Capitol Duct Cleaning

    (28 reviews)

    What a great experience! Started with the initial phone call, so nice! Everything was explained…read moreclearly and had follow up texts and emails and personal call the day of service. My dryer vent was cleaned in less than 20 minutes. Both technicians were great, Dausaun and Quentin, thank you for your great service and kindness. Much appreciated and will look to refer you guys in the future!!

    We hired Capitol Duct because they were the only company we called that used a scope (camera) to…read moreexamine the ducts before cleaning. We should have gotten the ducts cleaned before installing an in-duct booster fan, but we didn't think of it, so we needed the cleaners to be extra careful with their rotating brushes in that area. They came out 3-2-26. We asked for photos of the fan. Did not receive them. We asked them not to use the fungicide but they did. Both requests were clearly typed right onto the Case Report. (Once we found out the type, we learned it wasn't as dangerous for sensitive people as we had thought.) The dryer vent was supposed to have a pre- and post-cleaning flow test per the Sales Order, but the results weren't reported. This cost a grand. I wasn't going to write a review at all until I saw what was on our filter only 9 weeks later. Today 5-9-26, we went to change the filter and found piles of crap on it... my husband threw it out before I could get a picture ... but this is some of it. I actually have an old ad that shows the prices charged for this kind of service 10 years ago... I used to get the ducts cleaned yearly back then. Now it is 20x more and far less dependable, obviously. Oh, and they tried to upsell us an Air Scrubber, too.

    Northwest Expert Heating, Cooling & Electrical - How to prevent Electrical hazards

    Northwest Expert Heating, Cooling & Electrical

    (71 reviews)

    My family and I are so grateful to the team at Northwest: Darlene, Nate, and Zane! I recommend them…read morewithout hesitation for their talented people, can-do attitude, professionalism, a successful outcome, and a great customer experience!! The backstory: my family and I were in Alaska when the PNW had a big freeze and our pool heat pump condenser and above ground pipes froze and burst. No one was able to come to our home for a couple weeks due to all the other customer priorities dealing with the aftermath of the storm. I completely get it...a pool is not a priority when others are without heat. So our son purchased and installed a new condenser to get the pool water flowing to avoid frozen water in the pool cracking our pool walls and creating a much bigger problem! Our next challenge was to find a way to purchase and install a highly regulated refrigerant requiring a license and special tools. We soon learned that DIYing the refrigerant to get the heat pump working was not possible. For over three years I called different service companies asking for help - pool service companies such as Aquaquip who originally sold and installed the unit, and AquaCal; a different AquaCal, the manufacturer of the pool heat pump; other dozens of other HVAC contractors too numerous to mention except I will mention my serious disappointment with South Sound Plumbing with whom we spend a lot of money annually to service our other home heat pumps. After 30 different phone calls none would help us. "Too risky they" said, "wouldn't be able to warranty the work" said others. The truth? Our problem was simply too small a job or didn't fit their known expertise. Northwest was willing to help (BTW they showed up on the top of a list of HVAC contractors during my ChatGPT co-thinking session). I'm so grateful to Darlene (who took my call and listened with compassion to my unusual problem. I'm grateful to Zane, Northwest's Service Manager, who spent time deeply listening, brainstorming an approach, and getting someone out to our home. Finally, heartfelt kudos to Nate, our HVAC tech wizard, who successfully got our pool heat pump heating water! Yahoo! If you've got an HVAC challenge that doesn't fit neatly into your current HVAC service company's service menu or you want to partner with a company who really cares about delivering value and a great customer experience, I highly recommend Northwest Expert Heating, Cooling, and Electrical!

    I had a heat pump installed. The work was supposed to be warrantied for 2 years. After about a…read moreyear, I noticed bolts were getting loose. They failed to install proper vibration pads, which I can understand, but it really should be corrected. At the next service appointment, I reported the issue expecting it to be fixed. Unfortunately, they've since consistently delayed and outright refused to fix the problem. I followed up at least 5 times - each time being told I'll get a call back. Thankfully the issue isn't having a big impact on the heat pump itself, but it is disappointing that they've failed to honor their service contract.

    Rainier Heating & Cooling - hvac - Updated May 2026

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