Kyle did a great job completing the plumbing project at my house! Very professional and…read moreknowledgeable.

I was quoted a $600 fee to replace a leaking 90 degree copper fitting under my house. This is a $12…read morepart per the technician. The fitting is easily accessible. Maybe a 2 hour job. That's outrageous.

My husband and I just moved from a rambler to a two story home. With all the bedrooms on the second…read morestory, we quickly realized we were miserable during the hot summer days. Getting central air conditioning became a top priority. We got our first quote with Lance Cummings crew. Rich came to our house to do an inspection and provided us a quote later that same day. We also got a quote to additionally replace our outdated furnace. Everyone says to get another quote, so we did. We got a quote from Pacific Heat and Cooling. The price difference was jaw dropping. We're talking about THOUSANDS of dollars more through Pacific. My husband showed pacific our quote from Lance Cummings and they completely slandered the Cummings business. I was disgusted with how Pacific acted toward their competitors quote. It was clear Pacific could not beat their price. In hope to gain their clients, pacific choose to down talk Cummings business. We had Lance and Blade Cummings crew install both a new furnace and air conditioning. Everything was done professionally. Everything Pacific said poorly about Lance Cummings crew, revealed to be untrue. I'm glad I made the decision to go with Lance Cummings and I hope fellow competitors stop slandering their business. It's not Lances fault that their quotes are unbeatable. I would recommend Cummings business to anyone looking for HVAC work.

The good: We had oil heating that went bad and they were…read moreable to put in a heat pump and rip out the existing furnace, hook up the new unit to the central ducting and run lines outside to the unit. We haven't had an issue with the unit since install 1.5 years ago. The bad: The workers put their food on our clothes that were on top of the dryer, staining a pair of jeans with grease. They stained the carpet with the old furnace removal, however paid to have the carpets cleaned and the stains came out - it was inconvenient and another day spent waiting on someone to fix their goof. I had to convince the workers to put the outdoor fan unit on the far side of the house vs where they wanted to put it which was on the other side of our deck's privacy wall. Thank goodness I was adamant here because it would have been SO noisy when it kicks on and we are relaxing on the deck during the summer months. The lines they ran along our house are insulated, but the insulation failed shortly after being installed so now there's tear spots in the black line insulation and looks bad. The lines were also ran poorly. Instead of running them lower along the foundation, they came up around the back door and curved the line to run higher. It's an eye sore plain and simple. We had the install during November so we spent no time outside. Later that spring we noticed how crappy it looked when we were outside more and asked if they could re-run the lines, figuring it would take hardly anything since everything was already in place. I inquired 3+ times about this, even emailing pictures but I was ghosted with no response. You'd think paying $13,500 for a new unit you would get better customer service.... Lastly, they called for a yearly inspection and asked if I'd like to schedule one. I agreed! At the end when I made sure it didn't cost anything, that's when they informed me it would be $200-300 (I can't recall the exact price). I would've been hosed had I not asked. I was shocked at least a few weren't included in this huge purchase. If I could go back I would choose a different company, but that's why hindsight is 20/20. You live and you learn.

Fast service! Elliot came out and spent a few hours…read morediagnosing the issue. He fully explained everything that was wrong and how to remedy the situation. Easily the best plumber in the area. Very knowledgeable and efficient.

Absolutely horrible experience. Communication was virtually nonexistent, and they repeatedly failed…read moreto keep appointments or provide reliable updates. In more than 40 years of homeownership, this was by far the worst experience I have ever had with a plumber. After being without hot water for more than a week, they finally showed up, but the prolonged delay, lack of professionalism, and complete disregard for my time were unacceptable. I would not recommend this company for any plumbing work, regardless of how minor the job may be. They deserve negative 5 stars.

Darrell came out and installed a toilet seat whose instructions I found intimidating. He kindly…read moreanswered questions about the current toilet, was efficient and careful. I'd happily have him back for future plumbing needs - thank you!

Excellent work. Darrell was super helpful and knowledgable. He came the following monday after…read morethanksgiving weekend and got the job done in two hours. He made a tough weekend with no water, into a painless fix. Reasonable price. Will ask them to service to future the rest of our AC/furnace units!

Impeccable service: our old hot water heater was overdue for a replacement and stopped working at…read more5pm yesterday. It is now replaced with a premium brand less than 24 hours later. The communication with both Donny and Gemma was timely and efficient, the quoting process was fast (sent photos - all done online, no need for an appointment with someone who will try to upsell). Best pricing across all other providers recommended through yelp, and the installation was seamless: Donny updated old pipes, and was gracious to even fix a shelf in the water heater closet that needed to be shortened to fit the new tank. Amazing service, and we will be repeat customers.

Donald came out to see what was going on with the sewer gas smell in my bathroom and diagnosed the…read moreissue. He was the only person who responded to my job who actually looked at the pictures I sent. Very responsive. Gemma kept the communication flowing by text and Kai and Alex showed up to do the work. They opened up the wall and based on what we found, we changed the plan slightly. I'm super happy with the work, they kept the area nice and clean, and even did some roof vent work with the 40 foot ladder. Diligent, professional, and just plain nice. The vent pipe install is very solid, no gaps, tight and clean. I would happily work with this crew again. Reasonable pricing for a 2 day job. Highly recommend.

Our second AC unit for the third floor of the house failed in the summer heat, Nick came out and…read morehad the parts on the truck, so he was able to fix it immediately. Price was reasonable and service was quick. Will always use these guys.

tldr - if it's related to HVAC, call the installer of your HVAC system if possible…read more I called Green Bear to take a look at an HVAC system (on second floor) that was leaking water on the 1st floor ceiling (due to AC condensation). They sent someone over, who didn't really open the HVAC system panel much. I didn't seem confident that this would fix it. But they recommended to fix the drain pan inside the evaporator coil box, which they said was much more expensive. For clearing the drain pipe and gluing a loose pipe, which didn't actually fix the main problem, they still billed me $300 - diagnostic fee ($99) + 1 hour ($199) - (there's a 3% credit card fee, but they accept checks) 4 or 5 hours later, there was dripping again. I ended up calling Bob's, they sent 2 technicians who knew what they were doing (they opened the panel properly), they found and fixed the issue - it did not involve replacing a drain pan. Bob's only charged me the diagnostic fee of $175 and did the job right (compared to $300 that Green Bear charged)

I have used Mercurio's three times and every time I would rate them five stars! Zachary K was out…read morelast week to service my nearly 14 year old ductless heat pump. Making an appointment was a breeze, communication was excellent and he kept me posted on his arrival time. He cleaned it very thoroughly, showing me pictures and explaining all that he was doing. Will recommend them to all and will be using them again! Thank you Zach and Mercurio's!

For starters you can't reach a human being. You have to use AI. I had an appointment for Mercurio's…read moreto come out from 12-5pm today. They never showed up. I called several numbers for this company and all I got was AI. I couldn't talk to a human being. The I get a message from a number I didn't recognize that that my time slot wouldn't be honored because of emergencies. I don't have heat and can't turn on my heating system because of a problem, but I guess my problem, even though the company hadn't talked to me, was not a priority. Needless to say I can't reach a human being and will never use this company again. If you really want to alienate your customers use AI as your secretary. I will never call this company again.

Highly recommend for quality, safety, efficiency, and communication. Carey was our technician and…read morehe was fabulous. Really appreciate that they regularly keep you updated and are very responsive. They even send you a picture of the person who's coming out to do your job - a very nice safety feature. You're also able to track your technician and see where/how close they are to your residence. Look no further!

Had them fix a sewer line damage and reline the entire line…read more water backup still happen after 6 months. And when it's fully clogged and call them for a service. They tried to charge $495 for first hour fix Stay away from these scammers. Work with better reputable plumbers that followup with their work quality instead.

Installed a Daiken A/C last year, the technicians who came out were great, Mike was fantastic with…read morecommunication, and overall the cost was in-line with various quotes I had received. The focus on rebates was huge, even though I had been aware, having them take care of them was a burden off my shoulders. Going to be working with them directly again for more home improvement work!

I hired Rainier Heating & Cooling for regular maintenance of a mini-split system (4 interior and 1…read moreexterior units). I compared several vendors, and Rainier was the one that provided the most clear and competitive pricing. Alex arrived at the agreed upon time (we had an arrival window of 8-11am) and proceeded to perform the job quickly and efficiently. He washed the filters outside to minimize the dust inside the house. Since the maintenance, the A/C feels a lot more potent, which is great with the high temperatures we are currently experiencing. I would gladly recommend Rainier Heating & Cooling.