If there was an option of a 5 star plus that's what I would rate them…read more I worked with Viktoriya and she took the time to make sure I was getting the parts I needed and even sent me pictures of what she had to confirm they were correct. Not only where they more affordable than a few other salvage yards Viktoriya took the time to locate a company that would ship to Alaska and one item was fragile, not only did they send it, but it was packed extremely well and arrived with no damage at all. The other yards I talked to wouldn't even send it. Not even at my own risk. Solid company and will 10 out of 10 order from these guys again! Tim M. Third igloo on the left, Anchorage, AK.

I was in need for some stuff for my car, but definitely didn't want to pay an arm and a leg for…read moreparts at the dealership. I did a FB marketplace search and saw that this place has some wrecked vehicles like mine. I asked my spouse to come here with me. Make sure you bring your tools because I know I wouldn't have. Don't worry though, it does look like they let you rent the tools for a reasonable price if you didn't bring your own. Upon entering the establishment, you will need to tell the staff what type of vehicle you're looking for and they will tell you where it can be found. How cool is that? You will then proceed to checking in, in their old school bind with your name, signature and date. Anyways I found what I was looking for and then some! So I was pretty satisfied with the price, service, and what I got. I would totally recommend this place.

Went in here recently to pick up a couple of small auto parts and was warmly greater upon entering…read morethe store. The clerk asked what I was looking for and directed me right to what I needed to find. Nice selection and the merchandising was clean and uniform all throughout the store. Knowledgeable cashiers who were able to answer my questions and offer alternatives. Great overall experience and I highly recommend this location

Shoutout to Alissa! She took out my battery, tested it for me & let me know that I had a bad…read morebattery. Sold me a new one, put the new one in my car, tested my alternator and checked my oil. That is what I call customer service! She had great energy and I will most definitely be back because of her.

I needed new windshield wiper blades and they helped me select what I needed and then installed…read morethem for me. Very helpful.

Not the best place to get parts. Depending on when you go, you will either get someone who knows…read moreabout cars, or someone totally new.

Horrible place to work. Absolutely horrible. The management…read moreare all lazy and incompetent. The loaders get overworked. Thats all I came here to say.

Blake was very helpful. He was kind and helpful. with a smiling disposition and patience, he guided…read moreme through my very first of putting the oil to my car.

If I could leave no stars that would be much better. I purchased a part it wasn't the right one…read morecame back 25 min early before the closing time and the staff was saying they are closed and locked the door wtf! kind of service is this junk!!

Corona quarantine 2020! For all you "essential businesses still fortunate enough to be making…read moremoney, here is a good example of how NOT to treat your customers! March 25, 2020 around 4:50 PM. I went to Autozone on 23918 104th Ave SE, Kent, WA 98031. I have spent A LOT of money at this store in the past. Walked in and was greeted by William. He asked what he could help me find and I told him I was looking for a 13mm offset ratcheting dogbone and that I also intended to buy some electrical connectors. He directed me to aisle 2 and told me if they had the dogbone, it would be in the red section there. I went and looked. Saw some complete wrench sets and decided to look around to see if maybe I could find something else that would work for my project. Now here is where it gets weird.... As I am walking down the aisle, in a stern tone of voice William tells me "Sir, I can't have you wandering around the store!". I told him "I'm just looking to see if you have anything else that may work for what I need". He responds (again sternly, as if I were a child) "IF YOU DON'T SEE IT IN THE RED AREA, WE PROBABLY DON'T HAVE IT! HAVE YOU TRIED MCLENDONS? WE CAN'T HAVE PEOPLE WANDERING AROUND THE STORE!". I responded "Look! I am shopping and I intend to make a purchase here!". Again he tells me "IF YOU NEED SOMETHING WE HAVE TO PULL IT FOR YOU! YOU CAN'T WANDER AROUND THE STORE TOUCHING EVERYTHING! IF YOU COME IN AND DON'T KNOW EXACTLY WHAT YOU WANT WE CAN'T HELP YOU!" (Bear in mind I have literally touched NOTHING in the store!) I thought a minute, got fed up, and told him "OK! I'll take my dollar elsewhere!". I went across the street to O'Reillys. When I walked in, I received a friendly greeting and proceeded to go about my business of looking for the tool I needed. I walked around the whole store and not a word was said. I ended up buying some shrink tube and connectors. I then went to McLendons. Again I walked in and was given a friendly greeting. Again I searched the store looking for my tool. Several employees helped direct me to the right area and none harassed me about "wandering around the store". I purchased my wrench, left, and went back to Autozone so I could get Williams name for this review, and explained to him that I was treated much better in the other two stores. I informed him that I would be writing this review. His response? "Dude, we can't have people wandering around the store!". As I have stated, I have spent A LOT of money at this store! I explained that to him, and the fact that because of my treatment I would never be back!! I only write reviews in two situations: Either the service was outstanding (which is so rare in this day and age that I feel it deserves special recognition), or the service was absolutely terrible as it was in this case! Folks, I get that we are in a trying time right now, but there is absolutely NO REASON TO TREAT ANY CUSTOMER LIKE THIS!! I was simply shopping, with an intent to buy what I needed at this Autozone. I was absolutely maintaining a 6 foot distance from others, and I certainly wasn't handling any merchandise! I was looking around, because anyone who has done a significant amount of mechanical work knows that sometimes projects require "outside the box thinking" and I was shopping for a solution. But Captain Corona acted like my mere presence was contaminating the entire store! Sadly, this probably won't do much good. Not many people read reviews before they go to the auto parts store. William and his colleagues will probably read it and have a good laugh. I am mainly writing it with the hope that Corporate or someone at a higher level than this stores manager sees it and perhaps wants to check on their business. If it helps you, the reader, avoid a bad experience then I am glad I got to help, because no one deserves the treatment I received at this store! Vote with your dollar folks! It's one of the only freedoms we have left! DO BETTER AUTOZONE! YOU'VE LOST A CUSTOMER FOR LIFE!! That may not matter much to you. I'm sure that another customer lost will make little difference in your bottom line. But in case you care, you have a real problem at this location!

What a lazy douchebag who wouldn't do a price adjustment. Bought a grease gun the day before it…read morewent on sale and picked up their advertisement sale flyer. Came in to do a price adjustment the next day and the guy, Emp #55, didn't want to do the adjustment because he said it was to much of a hassle. What kind of customer service is that crap? No wonder this Napa location has mediocre reviews. Most Napa employees are great. They need to fire this guy!

The two employees that I worked with here to get the part I needed for my truck were great! The…read morepart, out of the box, had a torn up rubber piece and they worked with me to get it fixed and even gave me a few dollars off the price because I had to wait around a while for them to get my part fixed. It wasn't their fault the part came from the factory a little damaged but they went above and beyond to get it fixed for me anyways. Both employees were very friendly and didn't make me feel like "some dumb girl that doesn't know squat about vehicles". And they even opened the door for me when I left! Such Gentlemen! The only reason I didn't give a 5 star is because the part was a little damaged, even though they fixed it, they should still be ordering from a more reliable source so they don't run into embarrassing issues like that again.

Professional and knowledgeable, prices are agreeable for the region. Staff is friendly and helpful.read more

Brought my head In to get some work done. Staff was super friendly and turn around time was just…read moreabout 4 hours. They cleaned the head re surfaced and did a valve leak down test. Definitely will have more business from me. Dropped the head off at 830 and got called just after 12 same day to pick up. Awesome place and awesome staff.

IntecRacing has been serving my cars and my friends cars for years. They are incredibly…read moreknowledgeable form maintenance to installs to full builds.

I called many times, then was asked to e-mail yo see of they could pull engine and replace engine…read moreharness on my 1990 300ZX NS. After 2 months and three emails later, they got back to me asking if I had a harness? (Available thru 20 different vendors at the click of the mouse.) Then they got back to me letting me know that they don't want the business because its too much risk. ???? I was told by many that they ARE the shop for Nissan cars in the NW. I understand its a big job for a layman like me, but a RACING SHOP? I am glad they were honest I guess. They just dont have the skill to do a bigger job. I have a good budget for this family heirloom. I know its very expensive. Stick to tunes and small bolt-ons guys. Don't make a new customer for life. Once this car goes back on the road, I'm going to do a lot of stuff, was hoping to have a good shop so I could use. I'll find one. I guess they are so busy with young racers, they don't need any more customers. Disappointed.

Big Waste of Time. My first time to a pick and pulll yard and I was really let down by this place…read more I got off work early to get there before they closed and even called ahead of time to confirm they had the vehicle I needed. They said they did. I show up, talked to the front desk and waited to talk to a rep. The old man I talked to had leather wrinkled skin with not one bit of enthusiasm or empathy for me explaining it was my first time. I saw him being short to the customer in front of me. Someone needs to get this grumpy guy out from behind the desk. Anyways, he tells me they don't have my Lexus Rx but apparently the part I needed was compatible on a Highlander. So he points me in the direction at the end of the lot to find the vehicle by myself. I knew better than to try my luck asking for someone to walk me out. I go, I look, I can't find the white Toyota he showed me a picture proving they had. I find another Highlander but it's not the same year, neither has the same part on it. I call the front desk to get a better understanding instead of walking back with all my tools to do so... they answer and put me on a 12 minute hold before I hung up the phone. I stand puzzled and soon find a lot forklift driver to help me out. Surprisingly he was very patient and helpful with my questions. That was a relief. He tells me the car I'm looking for isn't in the lot because it's new and needed to be staged. He tells me ten minutes but i waited in the location with the other highlanders thinking he would bring the new one to me in ten minutes. Well it took me 25 minutes to find him bring it in to the front of the lot. Again the caliper on the Toyota did not match the one on my Lexus and I wasn't going to risk paying for a part that is said to be compatible. What should have been a successful 1.5 hr trip turning into 3.5 hour let down. I don't like leaving reviews but because I've already wasted so much time what more is a deserving review of this place. Fix your front office! I will say this review probably won't matter because they do well from an operation standpoint by having a large lot and wide selection however I'm still going to be bitter, leave this review and try my luck with other places.

The man on the phone was extremely cold, rude, and unhelpful. I was calling to ask if there was any…read moreinfo on the percentage of tint on a window and the response was "what you see is what you get." I responded with "okay" and was going to ask if I could put a part on hold to come pick it up or if it was a first-come-first-serve basis and I was hung up on before my sentence was over. You just lost business because I was going to buy an un-tinted one and just tint it myself. Will not be shopping again with this company.

I found the brake lights I was looking for and went to the register. The very friendly guy behind…read morethe counter tossed down a small packet of bulb grease next to my bulbs and rang in both items, and then explained how to use the grease. Maybe I was too trusting/naive/distracted/tired, but I took the move as a "let me toss this in as a freebie" kinda thing, or a promotion, and I went with it and paid. I just wanted to get my stuff and get going. I was irritated when I saw my receipt later that I was actually charged $1.50 for the crap. He didn't ask me if I wanted it, he just rang it in and expected me to pay for it--and idiot that I am, I assumed good will and did so without paying attention. So touche, dude. I hope that extra $1.50 you made today takes your store far because I refuse to return to your location ever again; it's not like I'm not hurting for O'Rielly's or car parts stores around here, you know.

The employee wasted me and a bunch of other customers time waiting in line while she called the…read morepolice on a black woman for having her car parked in the fire lane while her son was inside of the driver seat. I have never seen anything more ridiculous in my entire life. Don't waste your time! I ran up the hill to Fairwood Autozone. They helped me very quickly and they're super friendly! :)