I have had a few things done at Khaotik. I am an experienced Jeep and 4x4 owner which can actually complicate the process. I appreciated the time and care taken by this shop. They use customer supplied parts, which is really a nice option. Most shops I go to do not (for good reason it can be a PIA). I had a front anti rock installed (CSP) and I had the wrong hardware, they corrected the hardware and the Jeep flexes out perfectly. They also replaced the front ball joints. Appreciated the quick service. Many shops have a hard time working with after market lifted and modified vehicles/parts. Khaotik did a great job for me. They understand 4x4s that work for a living. read more

Khaotik 4x4 - Auto Customization Near Me - Tacoma, Washington

Early September 2025, 2023 Jeep Wrangler, lightbar install plus a few other items. The hood was damaged during the work. To their credit, a Khaotik employee admitted it in writing within days, and the shop said they'd cover the repair. Working from that, I gave them a preliminary number -- $1,400, averaged off two quick visual estimates. They then asked me to get a finalized estimate, so I did. Later that month they put it in writing that they would cover the cost of the repair. The finalized estimate came back just under $2,000, because an actual inspection turned up work no walkaround was going to find. They then declined to pay the finalized estimate they had requested, and sent a check for the preliminary figure instead. I declined the check. The rest of the job had its own problems: wrong bracket kit ordered after I supplied the correct part links, rear fender liners never installed, front liners installed wrong, an agreed tire rotation skipped, and a late return that cost me rideshare fares. I sued in small claims. I didn't appear at the mediation and the case was dismissed, and I've decided not to take it any further -- they weren't going to pay what was agreed, and it stopped being worth the effort. As a result, I'm out $2k on this in damages. I'm not asking them for anything. Posting because I'd have wanted to read it first. read more

Khaotik 4x4 - Auto Customization Near Me - Tacoma, Washington

The only place I go for aftermarket truck products. Peace of mind dealing with professionals. Lauren is the guy. He really knows his stuff.

Purchased an All-Pro powder-coated aluminum front bumper designed for a winch to be inside it. I added a Smitty-Built winch. When I attempted to install it, the winch the manufacturer recommended did not fit without modifications. I felt this was too much for me to risk, so I contacted Khaotik 4x4 and they were able to start working on it the next day! As a result the front bumper is on. The winch is perfectly installed. The wiring they did is top notch. They even wired the LED fog lights I had installed on the bumper! They put the spectra tow cable on, under a load, like should be done. Their work is top notch. They know what they are doing and strive to make their customers happy. Good work, good people - good results! read more

Khaotik 4x4 - Very nice looking bumper installation. - Auto Customization Near Me - Tacoma, Washington

The team at Khaotik put new bilstein 6112s on my gmc and did fantastic work! I will be coming back to them for life!

So I just spent about 45 minutes on the phone with the shop talking to Lawren. I'll start by saying WOW. What a knowledgable dude that helped steer me in all the right directions. Super passionate about his work and a no BS kind of guy. No upsell - and honest feedback of what was needed to improve my rig. I highly recommend this shop hands down. read more

I was super excited to try this place and was hoping it would be my go to place. I got rock lights installed and a few other things. They did the rock lights completely wrong, I wasn't even able to turn them off to drive home. I asked if they would fix it and they told me it would be too complicated for them. I ended up redoing the whole thing with a little help from friends... it took around an hour. I should have done it myself in the first place. read more

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After finding out that the delay on completion of the work being done on my Jeep, I'm satisfied with the progress of the work.

Came In on a super tight budget, was going to just get bilstein shocks, Matt sat me down showed me options and got me the lift of my dreams in budget. Got it their faster and cheaper than anyone else and installed my tires for free. 10/10 would recommend super insightful and care so much great crew and you can tell they all love off-roading and want the best for you. PS the owner has a Sick jeep build and she's pretty cool if you get to meet her read more

This place is amazing, no matter what you need they can help you with anything, I purchase a 6in lift for my Nissan Titan SV and it's amazing. The quality is great, the people that work there know what they are doing and they tell you everything you need to know. The value is great you pay for what you ask. I will always come here for any updates to my truck or if I ever need any service, I recommend this place to anyone that needs anything done to their truck. read more

pictures speak 1000 words. please spend you money else where and don't have issues like this from them. A expensive build that had to be completely redone at another shop! read more

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These guys are great. I needed some lower airbag mount welded to the axle cover - they hooked me up next day and did a great job. Very clean shop, very professional. I will return here when I need more work done. read more

Top notch shop!!! They did great work on my BDS lift!!! Great doing business guys! If your looking for a good shop that doesn't have a long wait and do good work, this is the spot. read more

These guys are great. Friendly and knowledgeable. Happy to continue to give them my business.

These guys are awesome , they go the extra mile to make sure the work done is quality at a honest price, it's refreshing to go to a shop and get my vehicle worked on and feel like the pricing and work is upfront and fair and no short cuts are being taken. The atmosphere is super nice and everyone is really helpful and communicative will definitely be bringing my other vehicles here read more

Got a lift installed on my 2006 sequoia and they did a great job. Dylan was easy to contact and he worked with me on scheduling and parts I needed. Answered a lot of my questions very quickly. Got my parts a lot faster than quoted. Nice dudes in the shop and didn't hesitate to help me get my old parts back to me. Next I'm the list is tires and will definitely get it done with them again. Definitely recommend read more

Khaotik 4x4 popped up on my Facebook and so I reached out to have some parts installed that I had lying around the garage. Dylan responded first thing in the morning with an estimate of how much it would cost me. Great Customer Service throughout the entire process till completion. Dropped my Jeep off yesterday morning and was continuously given updates and never had to contact them to find out anything. Will definitely do business with again, when I do some more upgrades. Thanks again for great service! Spreading the word about this new shop to all of my off-road family!! read more