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    Rainier Audio

    4.9 (56 reviews)
    Open 9:00 am - 5:00 pm

    Services - Rainier Audio

    Auto customization

    Auto electronics installation

    Auto electronics repair

    1 More Service

    Auto security

    Rainier Audio Photos

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    7 years ago

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    4 years ago

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    4 years ago

    Very happy with work. Fair price that was done in a timely matter. Will be back. Thank you.

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    6 years ago

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    8 years ago

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    8 years ago

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    Thank you again Chris for choosing our shop, we appreciate you!

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    4 years ago

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    8 years ago

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    5 years ago

    Great little place. Honest and trustworthy. Been here a few times and will be returning. Much better choice than the big shops.

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    7 years ago

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    Page 1 of 2

    Ask the Community - Rainier Audio

    Review Highlights - Rainier Audio

    Logan did a fantastic job with the install of our upgraded entertainment unit in our 2011 Jeep Unlimited.

    Mentioned in 19 reviews

    Read more highlights

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    Audio Northwest - Apple CarPlay + Android Auto Integration

    Audio Northwest

    (42 reviews)

    Jay and Jesse are the best in the area, whether it's a simple upgrade to add CarPlay to your…read moreexisting car or a full speaker, amp, custom enclosure and sound deadening package.

    I recently had my dash cameras installed by Audio Northwest Car Stereo in Lacey, WA. I can't…read moreexpress enough how happy I am with the whole experience! From the moment I walked in, the team was super friendly and professional. They installed the cameras beautifully, making sure to hide all the wires and cables, so my car looks neat and tidy. I found the dash cameras to be easy to use and very affordable, especially since I wanted a high-quality product that fits my budget. I also wanted cameras where I could transfer the recorded videos to other computer devices, if need be. Well, a few weeks later (after installing the dash cameras), I was involved in a car accident. After reporting the accident to the police, I contacted Jesse and Jay at Audio Northwest Car Stereo for help with the insurance process (as I feared that the other driver had badly damaged the cameras in my car, and I thought that the cameras did not record the accident, I was wrong.) The cameras did record the entire incident. Jesse and Jay were fantastic! They really went out of their way to guide me through everything! Long story short, once the car insurance companies involved received a copy of my recorded car accident video, immediately the insurance companies worked diligently to resolve all of my concerns quickly. I swear by my dash cameras!!! Highly recommend Audio Northwest Car Stereo at 4708 Pacific Avenue SE, Suite A, in Lacey for all your audio needs! They have always provided me with consistent outstanding customer service and I love their dash cameras! Thank you Jesse and Jay! You guys are the best!

    Speedzone

    Speedzone

    (83 reviews)

    I took my recently purchased used Rivian in for front window tinting. The vehicle was parked right…read moreinside their shop, and I stood next to it in the office area the entire time. I personally observed the owner (I believe that's who it was) use a pry tool to aggressively pop open the driver's door panel right at the top near the A-pillar with a casual "I've done this a million times" vibe, showing little caution. He also roughly pulled the weatherstripping out. Immediately after the job wrapped up, I found two small cuts in the vinyl on the top of the driver's door panel exactly where the prying started, about 3 inches from the pillar/door edge area. The spacing between those two cuts matched the spacing on the pry tool he was using. I also noticed one additional small cut in a similar top trim spot on the passenger side, though I didn't have a clear line of sight to watch the passenger door process as closely, so I can't detail what happened there specifically. No other issues visible anywhere else on the vehicle. When I bought the Rivian (used, so I was meticulous), I inspected all panels and trim thoroughly. I also checked the doors and those exact areas again during my drive straight to the shop that day. I habitually look at those spots every time I get in/out or drive no cuts or scratches existed beforehand. I pointed out the damage right away while still there. The owner immediately said he didn't pry against the panel at all and tried to explain exactly how he does it and how he couldn't have made that mark (despite me watching him do it on the driver's side), claimed I must not have noticed the cuts before, tried to downplay it, and even laughed at the suggestion he could have caused any issue. It was frustrating and felt dismissive, having watched some screw up your vehicle and then laugh in your face and try to gaslight you. The tint install itself (handled by the other technician, not the owner) was careful, professional, and looks good so far, no problems with the film application or quality. Because of the rough prying I witnessed, the damage appearing precisely where it happened (at least on driver's side, with the cut spacing matching his tool), and the complete denial plus laughing it off when confronted, I won't return and can't recommend this shop. Seriously, take detailed close-up photos of all door panels, trim, and vinyl BEFORE any service even on a used vehicle. It could save headaches. Or just go somewhere else. Disappointing overall, the owner should handle vehicles more carefully and maybe not laugh at the customer that watched it happen. **PS:** I was standing literally 3 feet away watching him pry the driver's door panel with his tool in the exact spot where the two cuts later appeared and the spacing of those cuts matches the tool perfectly. If someone wants to claim no prying happened, they'd have to explain why I clearly saw him do it right there, right then. To your response. Luke, that is the same contrived response you give on any negative comment. Your "industry standard" is nothing like what should have been done. I took it to several other shops and they said that they would take off the whole door panel, which you did not. you pry against the top portion to get the weatherstripping out. Your response when I brought this to your attention was "this happens all the time people trying to blame me for stuff" So do you think it's all your customers that are wrong or maybe that you're the common denominator. And yeah, I was pissed off because you were laughing in my face and telling me I didn't see what I saw. You know and I know what happened. Save the faux customer care response.

    Had my car done here last year and they did a phenomenal job. No issues and they were competitively…read morepriced. I highly recommend and would go back!

    Rainier Audio - stereo_installation - Updated May 2026

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