They did an excellent job replacing the front windshield of my Honda Element. Fast & efficient!…read moreElaine and her crew were outstanding. Five Stars

Just wanted to give a shout out to Aaron for his wonderful customer service. When I initially…read morecalled to make an appointment for a windshield replacement, I was very pleased with how accommodating and professional Aaron was. He made it super simple for me and I appreciate that. On the day of the install, I had decided to wait in the waiting room. There were other customers who called and each time Aaron picked up the phone, he had the same high level of professionalism with every person and their inquiries. It was a pleasure to have been working with him. Also, the team who did the install was also great at the install. Overall, I am very pleased with Aaron and the team and will continue to do future business here.

Had my windshield replaced today on my 2021 Subaru and was recalibrated. Bruce did a great job!…read more Done in a day and worked with insurance.

Yes, quick response , & friendly easy going customer service Shout out to Bruce and Austin for…read moretaking care of my project.

We had 2 windows hit last night. One had 3 huge cracks and the other shattered. I spent an hour and…read more15 minutes on the phone with an auto glass company we have been using for years. They are booked out for 2 weeks. I even offered to drive to Oregon for a sooner appt. I called Tacoma Auto Glass and wow, just wow!!! Got us in today and was wayyyyy cheaper that our insurance deductible. I feel so blessed to have found them. They did an incredible job on both of our windows. Thank you so much Tacoma Auto Glass!

With this being the first time I need to get my windshield replaced. I asked for recommendations. I…read morewas recommended to try Tacoma Auto Glass. I sent them a message, and their response time, as well as availability, is very quick. They offered to get me in the same day as speaking with them through text. As my soonest availability would be on Saturday, they still were okay with setting the appointment. The appointment was set on Saturday. I sent them a text that day confirming everything was still good to go, and it was. Exceptional service in communication the whole way through getting the windshield replaced. As well as the pricing and quality of the new windshield were put on to perfection. Thank you!

It was easy and quick to get an appointment. Charlie was on time and was very helpful. Highly…read morerecommended.

Quick service, reliable and consistent communication! Eugene helped me both times!…read more He came to my work while I was working and got it done in the parking lot!

They changed out my husbands front windshield on his Honda Accord…read more Service as requested and quoted. Crew was friendly and knowledgeable. We will definitely hire them again. Thank you!

Responded immediately and had my problem solved within the hour! highly recommend, great prices as…read morewell

Amazing place! I dropped my car off, they took me back home, a couple hours later I went and picked…read moreup my car that had its brand new windshield! Looked great! Im impressed with their service all around. From my initial call to set up the appt to getting my car fixed! Very nice people to work with. Fantastic service! I will come back if I ever have to! Their business is very valuable in my eyes!

Alas, my annual rock-hits-my-windshield-on-the-freeway has come around again and this time it was a…read morebig one. I started with filing a claim with my insurance but their usual contractor didn't have any appointments for the next two weeks. I started looking on yelp for glass repair shops and Bill was the first one who replied and, in my opinion, the best one! I had another shop who replied but was only doing windshield replacements, and finally a third shop replied the day AFTER Bill fixed my windshield. Bill was extremely professional and skilled. He came out to service my windshield in just a couple days from my initial quote. He was on time, remained courteous, and worked quickly. After he was done, the rock chip was almost invisible. Great work. He also came prepared with the invoice for my insurance! A seamless transaction. Definitely keeping Bill in my phone book for next year!

I highly recommend skipping the big chain and giving your business to this local company. The price…read morewas comparable to Safelite. I was able to get the exact appointment date and time I wanted and he showed up to my house... no driving anywhere. He was friendly, honesty and prompt. I knew exactly what I was going to pay before my appointment... no upselling, no games, no corporate BS. Thank you!

I called 4 different auto glasses places about replacing the quarter panel window in my sons 2007…read moreImpreza- Three places said they'd need to order it. Two of them said the price would be $350-$425 and one didn't even give me a price, they said they'd need to order it from the dealer$hip. I have no idea it was this hard to replace! Sof said it would be $350 and they could do it that evening at my house. I honestly thought the guy on the phone must've misheard me and would show up with the wrong window. No one else had it in stock and this company did?!?! Yes!! Sof showed up, replaced this hard to find window and its been perfect since, no leaks through the fall/winter/spring. Easy and fabulous to work with. Highly recommend.

Never had any type of issue involving the glass on my car until a rock hit my windshield while…read moredriving on the freeway in a heavy rainstorm. Initially the crack was so tiny that I hadn't noticed it, but unfortunately they tend to grow over time and it expanded to a 15" long crack on my passenger side. My insurance, Geico, suggested Safelite and stated that they could possibly repair the crack instead of replacing the entire windshield. They can also send a technician out to your home to do so, but I knew the entire thing needed to be replaced, so I scheduled an appointment at their Tacoma location. Made the appointment for 10:00am, but I was a bit worried because I arrived at 10:10am. The two employees (one female possibly named Rose and one male with blonde hair) joked about it but said I could still get my windshield fixed. To my surprise they had already ordered the replacement part, and said it would take an hour to and hour and a half since there were a few people ahead of me. Service ended up being completed around 12pm. **Service Cost(s): $$$ ($350+) **Quality: So far the replacement windshield looks great and is holding up. It's not the exact model from the car company, but it works and that's what counts. They can get the OEM replacements, but it'll cost you a lot more. **Location: It's in South Tacoma near multiple other auto repair shops and some dealerships. The parking area is small, as is the waiting area, but it at least is possible for you to wait there while your car is being repaired. I opted to walk around the area to the Starbucks-- which is a good 10 minute walk up the street. They also have a mini coffee and water station in the building. **Service: Rose, the woman at the front desk was professional and personable. The technician who worked on my car and the other male employee at the front with blonde hair were the same. After dealing with a few deceptive auto repair shops, this was a much better experience.

We had a chip repair done. The gal at the desk said that…read morethere will be a little blemish.HA!! The worst blemish ever! It looks like it wasn't repaired at all from where I sit. The blemish is almost 2" long and the other is about half an inch long. It looks like iy could just spread. The worst chip repair we've ever had!! It isn't helping the value of the car at all. Never have another repair done there.

Great communication, punctual, professional, friendly, thorough, and fast. They took care of a…read morewindshield replacement and tinting, as well as a rock chip on a second vehicle's windshield in an hour! Best price in the local area!

From the owner: Local company supporting the North West Certified…read moreinstallers when you need them From door glass to sliders to sunroofs, window Tin Glass Bross can do it all.