Cancel

    Open app

    Search

    Safelite AutoGlass

    3.0 (134 reviews)
    Open 8:00 am - 5:00 pm

    Services - Safelite AutoGlass

    Auto mirror repair

    Auto mirror replacement

    Auto window repair

    3 More Services

    Auto window replacement

    Auto windshield repair

    Auto windshield replacement

    Safelite AutoGlass Photos

    From this Business

    Recommended Reviews - Safelite AutoGlass

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    Reviews With Photos

    Outside
    Justin O.

    They replace my glass . I am a little off put since I had to drive farther than I really need to because the place close to me claim weather conditions are keeping them from doing my glasses.

    Greasy handprints from the tech.

    Arranged for Drop & Go service on 10/14 to have a rear passenger door window replaced. I had the truck at the 64th & South Tacoma Way site by 9:00 a.m. I was told by the manager it would be finished by early afternoon. After not hearing from Safelite at all, I headed back up at 3:30. My truck was parked in the bay but no one was working on it. Finally a tech began the work at 4:15. It was finished an hour later. When I took delivery of the truck the passenger door was filthy. The truck had just been detailed 3 days earlier so it was spotless. When I asked the tech about cleaning it, he said, "I can get you a paper towel to wipe it down." Unfortunately, the rear window isn't tracking correctly and is noisy. Sure, Safelite offers a lifetime warranty on their work, but I can't trust them to do the job correctly and certainly can't sacrifice another 9 hours for the work to be completed. Finding a good glass shop is difficult. Save yourself the hassle and steer clear of this one.

    Glass Safelite left in my car after a reinstall because the first install wasn't done properly.

    So, I was originally sent to the other location in Tacoma, apparently they didn't have the right kind of glass to replace my windshield, which they knew and tried it anyway (they knew they were gonna have to recalibrate so why they made this decision is beyond me). My safety features would then not recalibrate and I was told we'd need to do a second replacement at the location with the right glass - also that they'd be notifying my insurance my safety features will be disabled until then. This second install on south Tacoma way was less than half the first install time - so why wasn't the broken glass cleaned out like it was the first time? My mother had her windshield replaced at the same location on the same day - they cleaned all the broken glass from her car. So again, why wasn't this done for my car especially since it had to be redone by their mistake and not something I did? This was awful and took a month. You get an extra star because the on-site staff were hospitable

    Preston with SafeLite Tacoma

    See all

    Photo of Brady V.
    250
    23
    5

    5 months ago

    Business owner information

    Photo of Customer Service

    Customer Service

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Business owner information

    Photo of Customer Service

    Customer Service

    Helpful 1
    Thanks 1
    Love this 2
    Oh no 0
    Photo of Useful R.
    27
    65
    354

    8 months ago

    Business owner information

    Photo of Customer Service

    Customer Service

    You've got us blushing over here! Thanks for the love.

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    5 months ago

    Business owner information

    Photo of Customer Service

    Customer Service

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Ryan J.
    148
    102
    1

    2 years ago

    Business owner information

    Photo of Customer Service

    Customer Service

    We apologize for your experience and thank you for providing feedback.

    Helpful 1
    Thanks 1
    Love this 0
    Oh no 0

    1 year ago

    Business owner information

    Photo of Customer Service

    Customer Service

    Helpful 2
    Thanks 1
    Love this 0
    Oh no 0

    3 years ago

    Business owner information

    Photo of Customer Service

    Customer Service

    Helpful 2
    Thanks 1
    Love this 1
    Oh no 1

    11 months ago

    This place has great customer service! The technician was also kind enough to walk us to the car and make sure everything was done well.

    Business owner information

    Photo of Customer Service

    Customer Service

    A happy customer is always our goal!

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Business owner information

    Photo of Customer Service

    Customer Service

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Business owner information

    Photo of Customer Service

    Customer Service

    Sorry for the extra miles, Justin. Thank you for sharing your review.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Business owner information

    Photo of Customer Service

    Customer Service

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Business owner information

    Photo of Customer Service

    Customer Service

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Moto V.
    0
    20
    14

    2 years ago

    Business owner information

    Photo of Customer Service

    Customer Service

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Business owner information

    Photo of Customer Service

    Customer Service

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Business owner information

    Photo of Customer Service

    Customer Service

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Business owner information

    Photo of Customer Service

    Customer Service

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Business owner information

    Photo of Customer Service

    Customer Service

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Business owner information

    Photo of Customer Service

    Customer Service

    We appreciate you sharing your feedback, Chelle. Thank you.

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Business owner information

    Photo of Customer Service

    Customer Service

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Business owner information

    Photo of Customer Service

    Customer Service

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Business owner information

    Photo of Customer Service

    Customer Service

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Rena B.
    48
    15
    1

    3 years ago

    Business owner information

    Photo of Customer Service

    Customer Service

    Helpful 3
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Linda T.
    31
    114
    5

    3 years ago

    Business owner information

    Photo of Customer Service

    Customer Service

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Elise M.
    1
    97
    146

    2 years ago

    Business owner information

    Photo of Customer Service

    Customer Service

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Business owner information

    Photo of Customer Service

    Customer Service

    Helpful 3
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Business owner information

    Photo of Customer Service

    Customer Service

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Business owner information

    Photo of Customer Service

    Customer Service

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Business owner information

    Photo of Customer Service

    Customer Service

    Thanks for sharing, Davan! We're glad you had a good experience.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Business owner information

    Photo of Customer Service

    Customer Service

    We're grateful for your review, Simon!

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Hard to get in contact with. Job had to be done again. Billing was not done right. People were nice

    Business owner information

    Photo of Customer Service

    Customer Service

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Business owner information

    Photo of Customer Service

    Customer Service

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Business owner information

    Photo of Customer Service

    Customer Service

    Helpful 1
    Thanks 1
    Love this 0
    Oh no 1

    5 years ago

    Business owner information

    Photo of Customer Service

    Customer Service

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Business owner information

    Photo of Customer Service

    Customer Service

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Business owner information

    Photo of Customer Service

    Customer Service

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Business owner information

    Photo of Customer Service

    Customer Service

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Cory W.
    12
    10
    4

    6 years ago

    Business owner information

    Photo of Customer Service

    Customer Service

    Thank you for taking the time to share your review, Cory.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Page 1 of 4

    Ask the Community - Safelite AutoGlass

    Review Highlights - Safelite AutoGlass

    He did such an amazing job I can't even tell where my window chip was.

    Mentioned in 2 reviews

    Read more highlights

    Integrity Auto Glass - Windshield replacement for 2009 HOnda Accord

    Integrity Auto Glass

    (84 reviews)

    I recently had an accidental break of a quarter panel window and used Yelp to help me find a…read morereliable repairman. I sent the request for a quote late at night and Bill from Integrity Auto Glass responded first thing in the morning. It was a pleasure working with Bill to find a date and time that works. They had multiple openings that were all within a more than reasonable time frame and let me have options. Bill was always super quick to respond and transparent. I even requested a heads up 15 minutes before anyone would arrive and Bill made sure to accommodate that. I was able to have my window replaced in less than 48 hours of the break (and it would have been less than 24 hours except for my own time limitations). I was able to have the repair done at my home address, which saved me the stress of driving anywhere or setting aside hours to go somewhere. The shattered window held together by masking tape was removed and replaced, and the work area cleaned up within 25 minutes. It was impressively fast work! The glass was also a perfect match to the other windows, so it doesn't even look like a break happened. I am so pleased with this experience and will definitely be using Auto Integrity Glass if another window breaks or I need to replace a windshield (which hopefully isn't soon)!

    Amazing place! I dropped my car off, they took me back home, a couple hours later I went and picked…read moreup my car that had its brand new windshield! Looked great! Im impressed with their service all around. From my initial call to set up the appt to getting my car fixed! Very nice people to work with. Fantastic service! I will come back if I ever have to! Their business is very valuable in my eyes!

    Safelite AutoGlass - autoglass - Updated May 2026

    Loading...
    Loading...
    Loading...