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    Audio Northwest

    4.5 (42 reviews)
    Open 10:00 am - 5:00 pm

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    8 years ago

    They're friendly & knowledgable (at least about my old Kenwood radio). I've been there twice & I wouldn't hesitate to go there again.

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    8 years ago

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    14 years ago

    Jesse and Audio Northwest always exceed my expectations. They always go above in beyond in their level of expertise and service.

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    10 years ago

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    Page 1 of 2

    Ask the Community - Audio Northwest

    Review Highlights - Audio Northwest

    Jesse and team are top notch professionals with their trade and installation looked like no one ever touched the vehicle.

    Mentioned in 19 reviews

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    Waves of Olympia

    Waves of Olympia

    (17 reviews)

    They are professional and friendly. I always feel completely confident in everything I need…read moreaddressed with them. They always make time for me and take the time to explain things. I would 100% recommend them for your auto needs!

    Let's start with a fun fact. I am an educated man and before you accuse me of being Braggadocios,…read moremy college history applies to this review. I hold 3 STEM degrees with the first of which being as a Digital Audio and Video Engineer. You would think with that background, I would do my own car audio, but it's a different discipline. I can remix the hell out of your favorite song, edit a video worthy of a Marvel movie and acquire a satellite signal, but I don't have a clue about this area of electronics. For the past decade, my car stereo has sounded terrible. Since CarToys did the original installation 12 years ago, I assumed they would be the perfect choice to restore it to it's original glory. Unfortunately, over the past decade, I have spent between 6-8 hours in each of CarToys locations including Southcenter. Federal Way, Bellevue, Issaquah, Totem Lake and Burlington. With each visit, I was sold more equipment without any improvement in fidelity. Feel free to check my review soon, I will be updating each of those locations with my personal experience. Realizing I needed to step outside of the box, I thought I would try the south sound since everything from between south Seattle and Bellingham had failed me. I called a place in Lacey based on positive reviews. I won't name them, but when I explained my situation, they told me they were busy and couldn't get to me for 4-6 weeks, believing they were the best choice, I agreed, then they revised their position to, We'll only do the work if you purchase product from us. I advised I already had the gear for the job, so I wouldn't be buying anything from them, except labor. At that point, they referred me to two local shops, one in Lakewood and Waves. When I asked which shop they recommended most, they advised the Lakewood shop. When I called Lakewood I got the same attitude. It started with we're busy and it will be a while and when I agreed to the wait they changed their tune to, we'd rather not work with customer supplied equipment. So finally, as an act of desperation, I called Waves. They really didn't want to quote or accept the work without seeing it, but I explained I was in Seattle and didn't want to make a dedicated trip for something I thought was simple. I advised I thought my system was out of phase and if it's not out of phase, I have replacement amps to solve the frequency issue. They agreed to do the work, but were also busy, so it took nearly a month to get in. I made the drive today and met Shop Owner, Jeff. Intelligent, easy to understand straight-shooter, that demonstrated a clear desire to ensure my satisfaction in service. He asked questions, gave updates and also got approvals on his approach. In the end, the issue was exactly as described, the system was out of phase. This is why you use experts. There was a time, I think, when at least the shop manager at CarToys was wise and assuming they blessed all the work that left their shop you could be certain you got what you paid for, but since CarToys restructured those roles to be commission based, that is why their solution is always to sell you something. Here is the deal. There is more profit in labor than product. Rather than selling me marked up merchandise that I don't want or need, provide quality, efficient labor. I couldn't be any happier with Waves and their positive reviews and scores represent the service they provide. Yeah, it was an hour each way from Seattle, but I don't regret it, and any audio needs I have, Waves will be my first call. Everyone there was professional, courteous and pleasant. And at no point, did I believe I made the wrong choice coming in.

    Foss Audio & Tint

    Foss Audio & Tint

    (85 reviews)

    $$

    I would recommend Foss Audio in Kent a 10 out of 10! The customer service & installation I received…read morefrom Austin exceeded my expectations. I feel he went above and beyond to help me with all my issues I was having in my vehicle. Fixed it right up! I will definitely be returning. Thank u

    I paid a premium price for a 360 dash cam with parking monitoring and grill lighting, and what I…read moregot was half-working installs and straight-up incompetence. The dash cam powers on, but the parking monitoring clearly doesn't work. The lighting install was even worse. I was told I must have a "short" in my running lights. When I brought the vehicle back, I showed them exactly what was happening: press the brake, the running lights turn on; release the brake, they turn off. That is NOT normal. The installer literally said, "I've never seen that before," which is wild coming from someone whose job is wiring vehicles. His "fix"? Tie everything into the blinker module and call it good. When I questioned it, he offered to wire the lights so they're always on--completely defeating the purpose of how these lights are designed to function. All I asked for was simple: when the headlights are on, the amber lights should be on. Instead of fixing it, he accused me of giving "three different stories" and talked to me like I didn't know what I was saying. That's insulting and unprofessional. When I asked if this was the best they could do, the answer was basically, "different people wire things differently." Translation: we don't know how to fix it. I finally walked out because it was clear they weren't interested in doing the job correctly--just getting paid. Overpriced, sloppy work, zero accountability, and disrespectful service. I will never return to Foss Audio and strongly recommend taking your money literally anywhere else.

    Audio Northwest - stereo_installation - Updated May 2026

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