There is something special to say about Charles and the team at Systems Unlimited. The craftsmanship alone speaks volumes to me, but the entire process from quote to install, was one of the best car experiences I've ever had! I normally don't write Yelp reviews (this is my 1st one), but I feel like Systems Unlimited really deserved a callout! My car feels fresh and exciting, like the feeling of driving it off the lot for the first time, and I haven't put this much mileage in my car in a long time, which is saying a lot!! I love showing off my new sound system to my friends and family.
When I first called Systems Unlimited, I was greeted by Charles and we spoke about installing a new car receiver I purchased for my 2013 Subaru Impreza WRX. I really wanted to ditch my stock setup and I was curious about what type of system I could install in my car. Charles was extremely informative! For him to get a better understanding of what would work best for my car, he asked for me to come swing by the shop at my convenience.
When I arrived at the shop, Charles greeted me when I pulled in. It was extremely casual, and it was quite insightful hearing Charles talk about his shop and some of his past installations, which I could tell he was passionate about. He gave me a complete overview of the facilities, showed me the gear locker, and even gave me a few demos. I felt Charles was honest and he spent time explaining to me my options and suggested a few solutions based on the budget range I gave him.
The biggest takeaway I got after my initial appointment was every car has their own quirks. I knew this wasn't going to be some quick, fast and just slap it in there type of install. This installation was going to be something tailored to my specific vehicle, and my specific wants/needs; I can't understate this enough. This place will be pricier than a place like Car Toys, but it is 350% worth it!! I knew my install wouldn't of been as expensive/lavish as some of their other builds (Ferrari, Porsches,etc.), but I was treated with respect as if my car was a Ferrari and after seeing their craftsmanship, I felt like I was driving one!
When it came time to my installation appointment, there was about 4-5 inches of snow on the ground and "Snowmageddon" was upon us. I was worried that I was going to have to push out my installation date, but luckily my car has AWD (I love my Subaru :D). When I reached the shop, Jorge was the only one there and he greeted me and opened the shop doors. After I pulled my car into the shop, Jorge offered to give me a ride back to my work during the snowstorm, talk about an amazing gesture!! During the car ride, I got to learn a bit more about Jorge and we talked casually about my installation. He was extremely patient and answered all of my questions , and he even gave me some tips on the new receiver I bought for my car (Pioneer AVH4200NEX), since he had the same one in his Jeep! This interaction really solidified my confidence in Systems Unlimited and I was beyond excited to hear my new car system!
After about 4-5days, I received a call from Charles letting me know that my custom sub enclosure was going to be a bit delayed due to the weather, but the rest of the installation went flawlessly, and they can give me a loaner sub until my enclosure arrives. Again, talk about amazing customer support/service. When I arrived at the shop, I couldn't believe the difference in how well my car sounded! Jorge showed me a ton of pictures of the whole process, and it was pretty cool seeing my gutted cabin before and after all the installations. He went over all the work he did over the past few days, and I could tell that he takes a lot of pride in his work, because it SHOWS! The wiring/crimping/cable management looked factory stock, and everything looked sooooooo clean! This really made me excited. Everything was tucked away so neatly, and when he asked me to sit in the car, he told me to find my subwoofer fader/volume knob. I spent a good minute searching all the obvious places where someone could install a knob, but I couldn't find it for the life of me. Jorge was grinning in the passenger seat and he asked me to feel underneath the steering wheel. Low and behold, underneath my steering wheel was a little knob tucked neatly next to the lever to adjust the steering wheel height (I attached a picture). Not only was this a genius use of space design, but it also makes it easier to adjust the sub volume when I'm driving (+ the added bonus of being completely hidden)!!
It's easy to cut corners with something like audio or car upgrades, but I'm telling you...when you hear/see the quality difference, you'll be glad you spent the extra $ for your vehicle. It will be an experience that is unique to your wants and needs, and more importantly, your car. I can honestly say they gained a customer for life and I am more than confident in giving my recommendation to my friends/family to go to Systems Unlimited read more