Needed to install an inverter and get a "Big 3" upgrade in my truck so I stopped by the shop and…read morewound up talking to the owner, Charles, about it. He was personable and took interest in my project and over time I made a deposit and we set up a time for the work to be done. Day of service and my tech was Horhay who was knowledgeable and mindful before entering into his work. After installation of the inverter cable from battery to rear of the cab he took me through his work sharing what he did and why. We also discussed the scope of what would be required for a future install of the "Big 3" and I left grateful at the competency I'd just experienced. It's a good shop doing excellent work and I have no reservations recommending them to the community.

Awesome customer service. Bought an used 2007 Lexus. Nice and clean car but the system was very old…read moreand wanted to update/upgrade. Talked to Charles. He was able to install a CarPlay, and it was done very quickly. I'm very happy about the outcome and his willingness to take up on a small job as mine. His speciality is to upgrade audio system. Thank you Charles and his team for making my car more modernized!

They are professional and friendly. I always feel completely confident in everything I need…read moreaddressed with them. They always make time for me and take the time to explain things. I would 100% recommend them for your auto needs!

Let's start with a fun fact. I am an educated man and before you accuse me of being Braggadocios,…read moremy college history applies to this review. I hold 3 STEM degrees with the first of which being as a Digital Audio and Video Engineer. You would think with that background, I would do my own car audio, but it's a different discipline. I can remix the hell out of your favorite song, edit a video worthy of a Marvel movie and acquire a satellite signal, but I don't have a clue about this area of electronics. For the past decade, my car stereo has sounded terrible. Since CarToys did the original installation 12 years ago, I assumed they would be the perfect choice to restore it to it's original glory. Unfortunately, over the past decade, I have spent between 6-8 hours in each of CarToys locations including Southcenter. Federal Way, Bellevue, Issaquah, Totem Lake and Burlington. With each visit, I was sold more equipment without any improvement in fidelity. Feel free to check my review soon, I will be updating each of those locations with my personal experience. Realizing I needed to step outside of the box, I thought I would try the south sound since everything from between south Seattle and Bellingham had failed me. I called a place in Lacey based on positive reviews. I won't name them, but when I explained my situation, they told me they were busy and couldn't get to me for 4-6 weeks, believing they were the best choice, I agreed, then they revised their position to, We'll only do the work if you purchase product from us. I advised I already had the gear for the job, so I wouldn't be buying anything from them, except labor. At that point, they referred me to two local shops, one in Lakewood and Waves. When I asked which shop they recommended most, they advised the Lakewood shop. When I called Lakewood I got the same attitude. It started with we're busy and it will be a while and when I agreed to the wait they changed their tune to, we'd rather not work with customer supplied equipment. So finally, as an act of desperation, I called Waves. They really didn't want to quote or accept the work without seeing it, but I explained I was in Seattle and didn't want to make a dedicated trip for something I thought was simple. I advised I thought my system was out of phase and if it's not out of phase, I have replacement amps to solve the frequency issue. They agreed to do the work, but were also busy, so it took nearly a month to get in. I made the drive today and met Shop Owner, Jeff. Intelligent, easy to understand straight-shooter, that demonstrated a clear desire to ensure my satisfaction in service. He asked questions, gave updates and also got approvals on his approach. In the end, the issue was exactly as described, the system was out of phase. This is why you use experts. There was a time, I think, when at least the shop manager at CarToys was wise and assuming they blessed all the work that left their shop you could be certain you got what you paid for, but since CarToys restructured those roles to be commission based, that is why their solution is always to sell you something. Here is the deal. There is more profit in labor than product. Rather than selling me marked up merchandise that I don't want or need, provide quality, efficient labor. I couldn't be any happier with Waves and their positive reviews and scores represent the service they provide. Yeah, it was an hour each way from Seattle, but I don't regret it, and any audio needs I have, Waves will be my first call. Everyone there was professional, courteous and pleasant. And at no point, did I believe I made the wrong choice coming in.

Can't say enough great things about these guys! I had great service here that went above and beyond…read moreand both brothers were so helpful and accommodating. Job was prompt even though they looked busy, and came in under quote, which I already thought was reasonable. After, they took the time to talk to me and give me helpful, straight-forward, honest information and make specific recommendations for next steps for things their shop doesn't do. Just a great experience overall, I would recommend them to anyone and though they're not the closest location to me, this will still be my number one place to go next time!

I had Olympia Audio install a remote start, back up camera and audio system. They did an amazing…read morejob and laid out the whole cost of the work before hand, no surprises and very reasonably priced. Also very helpful and patient when I have had to call with some questions. I would highly recommend this business for all your audio needs. They have all my business.

I've been having issues with the buzzing noise on my boat speakers for a very long time since the…read moredeck and amp was installed previously by another company. I found Sound Waves and Dan did an amazing job! I even attempted and spent hours on my spare time to locate the issue and I know Dan spent numerous hours and wasn't going to give up until the work was perfect and to my satisfaction. Boat was Upgraded! It wasn't easy but I'm thankful for his professional attitude and excellent customer service. I am already making other plans for another upgrade in the Fall. Thank you Sound Waves!

I spoke to Mario the owner and was not impressed with his answer on quotes for 3 vehicles I…read morewanted remote starts very high in price, thought I would get discount having 3 vehicles to do but was not impressed!

This store is amazing! They are on top of it. Vince is the individual who supported me. He was…read moreamazing. These folx are subject matter experts. I was injured and needed to stay in my car for the service. I could not get easily out of my car due to a softball injury to my ribs. They said no problem we got you! Thank you for respecting people's dignity.

They are a rip off sent my son in there to buy a stereo they said because it's a 2014 Jetta install…read morein around $750 Then I bought my daughter a stereo with free install I went in and bought the install kit guy said she might need a wiring harness should be around $20 she gets there to appointment they tried to charge her $750 to install the stereo This is in a 2007 Scion not like it's a brand new Mercedes pace Is a rip off stay away

Could not be more pleased with my experience at Rainier Audio. I walked in not really knowing what…read moreI wanted for my truck, all I knew is that I wanted it to sound clean but still hit hard. The team designed a system for me and scheduled an install. Service was quick and the quality is top notch. It's been a couple of months now and I'm still just as stoked as the day it was installed. The fit and finish is perfect, the sound quality is phenomenal and everyone at the shop was so welcoming and friendly. I cannot recommend them enough, definitely the best shop in the area with incredible customer service. Looking forward to taking more vehicles to them in the future!

Had a great experience with Rainier Audio. They installed a Sony 10.1" wireless Apple CarPlay &…read moreAndroid Auto receiver in my truck and did an excellent job. David was super helpful, transparent, and professional throughout the whole process. The install looks amazing and works perfectly. If you're looking for quality car audio work, stop looking--this is the place to go. Highly recommend!

These guys get 5 stars from me. I went to another place to check out upgrading my husband's sound…read moresystem for his car for Xmas. Glad someone suggested them, Brad made it easy for me. He suggested what I could do, provided two estimates, didn't try and sell me more than I needed, and quoted what I thought to be a decent price. We got a date set easy for the installation and the service so far has been great. We look forward to bringing them future business. Thanks Brad!

I just went in to get the front windows tinted and ended up getting the whole car covered with…read moretheir ceramic tint and the car looks sweet. They do great work, this is the 5th vehicle I have had tinted at Foss. Good people and good work made for a good day.

So apparently Yelp hasn't been helpful with changing this business's information, but know that…read moreAndy is great and service is great! Make sure to call them before going. They also don't sell speakers and install anymore (again, Yelp hasn't been helpful changing information). They did amazing with tinting my car for the and would definitely come back to this same business for future needs. Would also highly recommend them to friends and family. Cost isn't that bad either. I've had other businesses quote me double for half the work that needed done.

Great value work especially for a 1 person working shop. I tinted my car here and have recommended…read moreothers also. No complaints here or through any friends that I have recommended. It's been almost a year since the tint and there has been no peeling or any issues. My friends that come here haven't had any issues either.

I'm a repeat customer! Been going there for years, For the Unbeatable prices and stereo hook ups…read morethat slap so hard it's like you at a concert riding down the street! They always do good work for me. From the front with ms. Francine to the back w her brother manny, they make you feel like your business matters and your satisfied too. Decent people my favorite beat shop!

Great customer service! Francine is awesome & helped get all my desires done on my vehicle.read more

I paid a premium price for a 360 dash cam with parking monitoring and grill lighting, and what I…read moregot was half-working installs and straight-up incompetence. The dash cam powers on, but the parking monitoring clearly doesn't work. The lighting install was even worse. I was told I must have a "short" in my running lights. When I brought the vehicle back, I showed them exactly what was happening: press the brake, the running lights turn on; release the brake, they turn off. That is NOT normal. The installer literally said, "I've never seen that before," which is wild coming from someone whose job is wiring vehicles. His "fix"? Tie everything into the blinker module and call it good. When I questioned it, he offered to wire the lights so they're always on--completely defeating the purpose of how these lights are designed to function. All I asked for was simple: when the headlights are on, the amber lights should be on. Instead of fixing it, he accused me of giving "three different stories" and talked to me like I didn't know what I was saying. That's insulting and unprofessional. When I asked if this was the best they could do, the answer was basically, "different people wire things differently." Translation: we don't know how to fix it. I finally walked out because it was clear they weren't interested in doing the job correctly--just getting paid. Overpriced, sloppy work, zero accountability, and disrespectful service. I will never return to Foss Audio and strongly recommend taking your money literally anywhere else.

I would recommend Foss Audio in Kent a 10 out of 10! The customer service & installation I received…read morefrom Austin exceeded my expectations. I feel he went above and beyond to help me with all my issues I was having in my vehicle. Fixed it right up! I will definitely be returning. Thank u