Thanks to the service department! They saved our day! We were hauling 3 horses in the living…read morequarters trailer and had a flat tire. We went to two tire service companies in Issaquah to no avail. We were sent to Kubota hoping they had the equipment to help. They dropped everything and got us back on the road.

Bought a Honda EU 2000 generator from them in 2017 for $899. Had it serviced in 2023 with explicit…read moredirections that it was going into long term storage so drain fluids. That service cost $231. When I went to restart the unit in 2026, they informed me that gas had been left in the carburetor and the fix would cost $588. No admission that they could have made a mistake an insisted that I must have done that. Unit hasn't been touched since leaving their shop in 2023. Plus they inform you that if you don't pick up the unit in 30 days, they assume ownership! I found another authorized Honda dealer who will fix their mistake for under $400. Shop and service here at your own risk.

Great feed supply store close by. I was sad at this yrs free bbq though. To see that it had been…read morepartially turned commercial. With food vendors there. The petting zoo/farm had been reduced to 2 donkeys. Whom were adorable of course. But it was a completely different vibe than previous yrs. I will not look forward to this every yr as much as I have in the past. The live music was fantastic and great fun!

Went for Tomatomania. but stayed and shoppped for more!!!! Plus, cute town that its in.read more

I have been going there a few years now. Every time I am there the staff are friendly and…read moreknowledgeable. I have asked the mechanics questions and they willingly helped out. There is a great selection of equipment and tools all of the time. They are also a great support for our veterans.

On a Saturday, I found myself in a bind. While attaching a trailer to be transported cross country,…read moreI noticed that it had been incorrectly loaded. The only way to resolve this? I needed a forklift to get this nonsense straightened out. After making too many phone calls, I came across Jennings Equipment in Puyallup, and spoke directly to Andrew. Once he understood what my situation was. Advised me to bring it there if possible, and they would assist me with straightening out the situation. I managed to get the trailer and its wonky load to their store, and he personally took the time to help me (with a forklift), and organize it in a way that was legal and safe. Andrew's customer service was second to none. As my teenagers would say, props and a shout out, he absolutely nailed it when it came to helping resolve this issue.

They couldn't sell me oil drain plug gaskets fit my l2350dt. ? I even brought old ones with me…read more Sound tractor use to walk back to there parts and just grab them . Angered me a lot. I am in the market for a new tractor but will probably go to Burlington. That's really sad as I live in Everett. Or might buy a John Deere. Just don't understand how any business can operate without excellent customer service. I only give a three as because I have loved my Kubota . Bought it new in 1993 in Everett. Wish Sound Tractor wouldn't have sold out.

Incompetent shop techs, bad communication, bad management. Avoid at all cost, drive north to…read moreScholtens in Burlington and save yourself the headache you will have with this dealer setting up your Kubota. They probably can't eff up the construction equipment line too bad since there isn't a lot of dealer installation work to do...but the field assembly required for the tractor line is different story and, from my experience, is too complicated for the techs at this dealer to handle. The problems consisted of them being unable to get my Swift-tach loader mechanism to function correctly. They had two attempts to do so, but failed to get it working. They took three stabs at getting the tire ballast filled as they should be and delivered the machine without any instruction (which would have flagged the loader issues up front), they installed the canopy incorrectly and failed to address (so I fixed). There are many more items, some nitpicky like they failed to grease three joints on the loader arms to falling to install the rear conical seat wheel nuts with the conical face of the nut engaging the wheel. Pretty much boils down to an unprofessional and under-competent shop...these are things an entry level tech can easily mess up, but a good shop foreman would catch and teach the tech. That is clearly not what happens here - it's evident that they don't care about their work, they just want the sale and to move on. They have been non responsive to me in settling this and refunding some of the money I paid for them to do the install work that they either failed to do or did an incompetent job at requiring me to fix. Further, they did not complete the Kubota required delivery checklist and sign off with me. The purchase was six months ago, I love my B2601, but dealing with this dealership has definitely been a huge black mark on Kubota's reputation with me. Now that I'm six months on, I plan to write to Kubota HQ in Texas to let them know of the ordeal I went through (along with the many other things that Kitsap Kubota effed up). I'm also contemplating filing against them in small claims court to recoup part of the $3,600 I paid for the field install work they failed to execute correctly. The punchline: be wary if you choose to buy here. They talk an okay game, but when the rubber meets the road, your tractor wheels may just fall off...

I just had my first experience with the Mower Shop and am already planning on bringing my pressure…read morewasher in for servicing. The main perks include: Communicative Good pricing with skilled work Easy to schedule, drop-off, and pick-up I have a 1988 Honda push mower. It's from the days when Honda's residential mowers had commercial quality and has been a stalwart for my family for 38 years. I couldn't find parts to fix it myself and brought it to the Mower Shop. They repaired the cable and gave me a full tune and the cost was far less than buying a new, lesser quality mower. The repairs took 1 week, which I consider fast for this time of year when everyone is getting there machines ready for summer. Highly recommend.

Andre is very nice very knowledgeable give them a call appointment only they're one of the only…read morecompetitions I would recommend Thanks James

I bought my Kubota Zero-Turn Mower at this location 5.5 years ago, and I could not be more pleased…read morewith their service department. Every time I needed to have either some regular maintenance or minor repairs, they were very prompt and very fast. Recently, there was a possible defect on the new oil filter they installed (not their fault), and they promptly came to our home twice to check on the issue. Not only did they quickly figured out what was wrong, but, just to be sure they placed a brand new filter and oil again, at no cost to me. They are wonderful, and all of their workers are always very nice and friendly. Even when I ask "stupid" questions, they don't make me feel bad at all. Even if their service is a bit pricier than in other places, I don't mind paying for it, because they garantee their work! That is why I only have my Kubota serviced there. Dustin, the Service Department manager is really awesome!

Appreciated the free hauling during winter! Tractor is…read morefixed. Thank you! It wasn't cheap, but the free hauling saved us!

If you're looking for a tractor and want a place that actually feels like a small, local business…read moreinstead of a big pushy dealership, I'd definitely recommend Tractor Co. The owner is a genuinely kind guy who really knows his stuff. There's zero pressure and no high-sales vibe at all. It feels much more like a mom-and-pop shop than a typical dealership, which makes sense because it basically is. The owner has been there a long time and clearly cares about the business and the people coming through the door. I originally went in because they specialize in refurbished Japanese tractors, and the selection was honestly impressive. It's a great option if you want to save money and get a reliable machine without paying for a big fancy brand-new model. That said, they also carry new TYM tractors, and those are pretty compelling too if you're in the market for something new. Overall, a really positive experience and definitely worth checking out if you're shopping for a tractor.

From the owner: TractorCo.com services a niche market of used reconditioned diesel 4x4 tractors. All tractors have…read morea front loader (scoop) and can support rear-mounted implements, including backhoe, mower, rototiller, box scraper, and post-hole digger. Our customers include horse enthusiasts, hobby farmers, small hay operations, and property maintenance. Our Thorp, Washington warehouse serves customers in the states of Oregon, California, Idaho, Montana, Hawaii, and Alaska. Our most popular used tractor brands include Kubota, Mitsubishi, Yanmar (US models), and John Deere. All high-quality used Japanese tractors. No pressure sales and straightforward pricing.

Great service and able to do everything on-site. No need to go anywhere else. Very reasonably…read morepriced. Save Jim's info in your contacts if you have a riding mower.

Jim was able to get my 10 year old mower working as well as it did the day I bought it. Prices are…read morevery reasonable, if you need a mower tune up, use mobile mower menders. Ps. Jim was pretty booked when I needed to have the repair but he allowed me to drop my mower at his property and he was able to work on it and get it back to me with relative speed. Highly recommend

Fixed up my lawnmower in one day, communicated well, reasonable price. Would go there again.read more

Jesus and Jose fixed both our generators in a moment's notice during the bomb cyclone 2024 power…read moreoutage! They came to our rescue, arriving 10 minutes after I called them. They are kind, professional, and reasonable priced. They had both our generators repaired and returned the same day. Highly recommend this company!