ProFix Appliance has fixed my washing machine, my dryer, my oven door and my microwave in the past…read moreyear. I cannot recommend this father and son team highly enough. Their communication and responsiveness is excellent and their pricing is accurate and fair. They have superb customer service. They come with tools and fix what they can on the first visit. If they need parts - they go get them and return the same day. I appreciate Profix Appliance and will continue to use this company for all of my appliance servicing needs.

I highly recommend ProFix Appliance Service. I had a washer problem, as the water was not draining…read moreand the machine was not balanced. This service came out immediately and after an hour identified the problem They ordered the necessary parts and told me they woud come back for the install in 3 days. True to their word ( which is highly unusual these days) they were installing the new parts on the 3rd day. The washer now works great and doesn't make noise when spinning out.. They are very polite and most important competent!! Good Guys to know.

I had a Generac installed three years ago, and recently, the light on the generator indicated it…read moreneeded service. I contacted TSE from a recommendation of another trades person, and I can't say enough about the high level of service I received. Generator Technican Morgan Anderson came by at the appointed time, and he quickly serviced everything. He found a problem with acid leaking around the battery post. I said I had that repaired about a year ago with a new cable for lots of $$ from the original install company (not TSE), but Morgan said that would never fix the problem as it was the battery. He replaced the battery and trimmed the battery cable back three inches, attached a new post clamp and finished. I wish I had called them last year to avoid the expensive repair (base fee to send out a technician was $450 not including parts!) Morgan is so friendly and competent and is happy to explain what he is doing making suggestions to keep my Generac, which I love, working at peak level. I also got great service from the office manager who took my call to schedule the appointment. And when I made the appointment, the manager said that they charge a flat fee including many normal wear parts for a fraction of the company that installed my system. Of course, I had to pay for the new battery. I highly recommend TSE for Generac installation and maintenance.

Tom Sutton Enterprises completed the install of our Generac generator in one day as promised. They…read moreleft the worksite even cleaner than it was when they arrived. They explained everything before, during and after the install and let us know that we can always call. Everyone from the plumber (who did the gas piping) to the electrician (who did the wiring) worked together like a well-oiled machine. We are very pleased with their workmanship and would highly recommend them. We are now ready for any power outages!

Planned a 16 x 16 deck with their help. Went with timber tech and hidden fasteners. Waited for the…read moreMemorial weekend sale on decking...just happened to go in Friday before and was told it was the last day...wasn't on the weekend ???. Having been told all product was on sale, found mine not listed on the flyer. Go figure.Manager extended sale to my product. recieved my decking a week later. Noticed a few with damage from strapping. Once I opened the load, 10 of 38 boards had serious scratches, some had imbedded rocks, 3 of 4 fascia not usable..at $100 plus each, handling in the supply chain and shipping leaves a lot to be desired. Sales guy got Timbertech to cover and replace. After nearing completion, needed 4 more boards to finish, specifically asked for new product. 3 of 4 came scratched...again, also realized I had been sold a supersize box of hidden fasteners for 500 sq ft...my deck is 250....so half left. $480 a box..vs. $299 for 1/2 box....so out another $180...yeah, sorry about that man....not going to talk about the inconsistencies in color, thickness, quality of the framing wood.... People seem friendly enough, just not quite customer centric.

The staff was very helpful in figuring out what to buy for my deck reinforcement project based on…read moreengineering plans I had received. I bought a very large beam 6x12x12 but a few days later decided to buy an even larger 16 foot version. They had no problem with my returning the original. It was also helpful to have them forklift the beam to the top of my SUV as it was very heavy.

I have raved about these folks before and at the risk of becoming known as a "groupie", I need to…read moregive them more kudos. I called them regarding our very old but wonderful refrigerator, knowing it might be time for "last rites". Mike was able to fix the immediate problem temporarily. Our model has been discontinued for some time however, he was able to find replacement parts and will remain vigilant for parts we may need down the road. Our other appliances they have worked on in times past are still going strong and you can't beat that for value. On top of all of that they are terrific people. Use them - you won't regret it.

In terms of response time, knowledge, and practical advice, I do believe Appliance Service…read moreSolutions is a knowledgeable and reputable company. The technician was professional, clearly experienced, and identified a legitimate issue with my refrigerator that I was not previously aware of. That said, I will not be moving forward with additional services because of my experience with pricing transparency. I originally scheduled service for a dishwasher diagnostic. Over the phone, I was quoted approximately $150-$165 for the dishwasher diagnostic, not including any additional parts or labor if repairs were needed. While the dishwasher diagnostic cycle was running, the technician began discussing Samsung appliances with me and mentioned that my refrigerator model may have a common issue. He asked if I minded him taking a quick look at it while he was waiting on the dishwasher cycle. My understanding from the conversation was that this was a quick courtesy look while time was already passing during the dishwasher diagnostic. I agreed. He briefly inspected the refrigerator, pointed out ice buildup, checked the temperature, and explained the likely issue and what the repair would cost. I appreciated the information, and I do believe he correctly identified a problem that may need attention. The issue came at the end of the visit when my final bill was just over $250. When I asked about the difference from the original dishwasher diagnostic quote, I was told the additional amount was because he looked at the refrigerator. My concern is not that the refrigerator inspection had value. It did. My concern is that I was not clearly told beforehand that looking at the refrigerator would be an additional diagnostic charge. Had I been told, "I can take a look at the refrigerator too, but it will be an additional charge," I likely would have approved it. The problem is that the way it was presented -- as something being done quickly while waiting on the dishwasher cycle -- made it feel like a courtesy or part of the same visit. Overall, I think this company knows appliances and appears capable. However, based on my experience, I would recommend confirming all charges in writing before agreeing to have them look at anything beyond the original appliance you scheduled service for. Clearer upfront communication about additional diagnostic fees would have made this a much better experience. For anyone wondering why I chose two stars: Yelp labels two stars as "could've been better," and that accurately reflects my opinion of this experience. The technician seemed knowledgeable, and I do think the company is capable, but the pricing communication could have been much clearer. That is ultimately why I feel two stars is warranted.

I strongly do not recommend this person. I have never experienced service like this before. It…read morelooked like he had no real experience or skills in appliance repair. It also looks like all of his Yelp reviews are fake. Zero stars.

Good communication, showed up and replaced my dishwasher mother board as predicted and promised.read more

We recently moved to Bellingham. When we arrived our refrigerator wasn't working. We called one…read morecompany who couldn't get to us for a week. They referred us to On Call Appliance Repair. The owner, Scott was there the very next day and fixed it without a hitch. He could of charged us a lot more for a new motherboard but didn't because it wasn't the problem. Scott rocks when it comes to appliance repair and we won't hesitate recommending him to all our family and friends. A+++++

What great service! Scott, the owner, got to us very quickly, assessed the problem with our fridge…read moreand returned promptly after sourcing the correct part. The part we needed for our fridge is typically sold with another, more expensive part but he was able to find exactly what we needed and save us a significant amount. Highly recommend someone so efficient & so honest!

After a horrible experience with a Bellingham hardware store, your staff went above and beyond to…read moretry and locate the items I needed. I handed them a fitting (I did not know size of) that I needed a tap and die set for and they took the time to figure out exactly what I needed. Even though they ended up not having everything on my list. Thanks again!

I walked in on a Saturday looking for a compression angle stop. I have no clue what it is except…read morethat it is a plumbing part. My clueless expression must have shown on my face because the gal at the front desk ask if I needed help. (I later learned her name is Lily) she lead me to the plumbing section and spent some time looking through the rows and rows of straight stops and angle stops hoping to find the right fit. After 5-10 mins she got another staff's (Gabriel) attention asking to help. So together after several minutes and few trips back and forth along the plumbing aisle, they patiently figured out the difference in size fitting between a copper & iron pipe. In the end, Gabriel found the angle stop that fitted the water filter to my bidet. Shout out to Lily and Gabriel for their dedication to assist customers in need. The management should be proud of these two team members.

They did an amazing job drying out the water that flooded my salon. The flooring needed to be…read morereplaced and they did that as well, looks beautiful! They had machines set up to start drying very quickly and worked around my business hours to replace the flooring. Would highly recommend!

Gavin was incredibly professional, knowledgeable, and thorough during his prompt inspection…read moreappointment that we made over the phone with him just a couple of days ago! We are 100% pleased and impressed! His communication skills are excellent, and he is also so reassuring and emotionally intelligent. Gavin efficiently assessed our fairly extensive problem, using professional equipment to detect damage beyond what was visible. He explained the various steps and the order in which they need to occur for proper mitigation and repairs. He is very generous with his knowledge, and patient in his explanations of factors involved in the necessary mediation process. He gently shared his reasoning in a kind and respectful way, offering specific options for addressing the problem. His upbeat, personal professionalism allowed us to feel much calmer and more confident regarding the entire situation. We are so grateful.