Family has been farming in The Northwest for generations and John Deere is a great product. I have…read moreJD in my yard now and we have had many JD products over the decades. Can't say it was a bad experience, it was essentially no experience. They just never got back to me with the final contract so I gave up. I am probably going to end up going with Brim as I have dealt with them over the years without this issue.

I've always received competitive pricing with great service! I've purchased many power tools from…read moreWashington Tractor and have always had knowledgeable staff that were willing to help.

Would give less the one star if I could. If Tractor…read moreSupply's motto is "Our employees are impowered to help our customers" Khailee, at our Ferndale Tractor Supply did not get the message. I went in to get some information on a bad Boy mower before the big demo event on the 23rd. Asked at the register if someone could help me and Khailee, I assumed the manager, was called. I waited at the register and Khailee came in soon after obviously upset that I wasn't outside waiting?? Her attitude was dismissive, she knew nothing about the mowers, or about delivery information, and told me all the information was online, where I had looked before I came in. Plain and simple she was not very helpful or even nice. Just bought the same mower from Brim Tractor in Lynden today, where they were very helpful, knew their product, and were nice. Good job, Henry at Brim tractor.

Tractor Supple in Ferndale needs to spend sometime coaching their associates in personal skills as…read morebasic as how to make eye contact and at least act aware that they have customers present in their store. Don't recall the names of the colleague I approached May 8th around midday. The young woman could not have been bothered - she's being paid for doing nothing. One of two people in the central service area of the store - when I asked about two products she simply pointed and said outside while barely making eye contact. There were all of five people shopping - she had ample time to ask me if she could assist in finding items I requested. I roamed around outside for ten minutes with no luck. Is unfortunate the friendly colleagues at Ace Hardware suggested I make a trip to TS. In Ace I was greeted and shown to the items I needed and even got extra help at the cash register. I have no problem being a 'do it yourself' shopper. I do have a problem with businesses paying their associates for doing nothing. Second thought TS associates working here are so unmotivated for what they've been hired to do I don't think any amount of training would improve the situation.

Terrible Experience - Especially with the Parts Manager…read more One of the worst customer service experiences I've ever had, we tried to pay over the phone, which they don't allow - fair enough. So I made the trip down in person to pick up and pay for the parts. The person at the counter handed me the items and confirmed everything was there. The next day, I realized they had shorted me one of the filters. When I called to sort it out, the Parts Manager accused us of being "sketchy" because we had previously sent a courier from Load Worried ** without prepayment. When I pointed out that it was their mistake for missing the part, she doubled down and said we were difficult to deal with and that we are a PAIN FOR THEM. Her solution? Come back and pick it up, or get a refund. So now I'm stuck making a second trip because of their error and unprofessional attitude. I do not recommend doing business here - especially not with the parts manager Kate Arnold.

From the owner: Diamond Bar Equipment is proud to serve Abbotsford, Aldergrove and Langley. Service is our brand…read moreand we service what we sell. Visit us to pick up a top-of-the-line lawn mower, leaf blowers, pressure washer or generator. We have a great selection of products and knowledgeable staff who will assist you in making an informed buying decision. We'll also service your purchase for years to come. Stop by Diamond Bar Equipment to speak with one of our associates today.

Charged me over 200 to repair pressure washer claimed he cleaned carb and when I took apart due to…read morenot working carb was so dirty! Ripped us off plus took over a month to get back. Terrible customer service do not deal with these people just out for easy money!!

These reviewers are . These guys have been around for generations and know what they're doing.read more

Called to see about a part availability and was told they would have it shipped down from another…read morestore and would be there the following morning. (live over an hour away). Called again the following morning to confirm it was there. I was told it would be there by 1030. Drove to store only to be told it was never ordered. No apologies nothing as to how can we make it right just oh well we'll have it sent down tonight. Called the next morning and was told they didn't have it sent down. Won't be there until sometime next week. Terrible customer service.

They do not honor their warranty and go so far as to fabricate lies to justify their action.read more