Rented the big boy chipper for two weeks. Cora was easy to deal with and Robert was great with…read morefollow up. Needed to replace a belt and their tech showed up and got me going quickly.

I have purchased several pieces of equipment from Brim. Always a positive experience. I have…read moreshopped around for pricing with the competitors and either got the cold shoulder or experienced poor customer service. I have a small piece of land and not experienced with a lot of the equipment I purchased. Henry was patient, knowledgeable and helpful with me. Since then I have had questions. Henry answers his phone or gets right back to me. I recommend Brim for their customer service and their good pricing.

Family has been farming in The Northwest for generations and John Deere is a great product. I have…read moreJD in my yard now and we have had many JD products over the decades. Can't say it was a bad experience, it was essentially no experience. They just never got back to me with the final contract so I gave up. I am probably going to end up going with Brim as I have dealt with them over the years without this issue.

I've always received competitive pricing with great service! I've purchased many power tools from…read moreWashington Tractor and have always had knowledgeable staff that were willing to help.

I can't seem to get over the day my good friend and I walked into Tractor Supply, delighted at the…read morefact we were actually able to park in one, of two, designated (and highly advertised) Veterans parking spots. I would give this two giant thumbs up, except, when we went to pay for a few items (Justin Boots are not cheap), we were informed that they do not have any Veterans Discounts. We were shocked at this discovery. My friend, who is a Veteran himself, asked me to drive him to Tractor Supply, after he discovered on their website, that Tractor Supply works with Veterans groups in our local community...or so they said. Unfortunately, even after double checking with the manager, Tractor Supply doesn't offer a Veteran discount. We left, feeling as if they falsely advertised on their website and by offering a couple parking spots to the Veterans in the community. My friend and I, will only give them three stars. Tractor Supply does offers later hours than their competitors, and yes, they still offer two Veterans parking spots. The last star, I will give them, for honoring a decent return policy, to customers that have an account with them. Really though, they get four thumbs down, for our Veterans. I know marijuana stores in town, that easily offer 20% off to our Military, on top of other discounts, for just being a valued customer.

Would give less the one star if I could. If Tractor…read moreSupply's motto is "Our employees are impowered to help our customers" Khailee, at our Ferndale Tractor Supply did not get the message. I went in to get some information on a bad Boy mower before the big demo event on the 23rd. Asked at the register if someone could help me and Khailee, I assumed the manager, was called. I waited at the register and Khailee came in soon after obviously upset that I wasn't outside waiting?? Her attitude was dismissive, she knew nothing about the mowers, or about delivery information, and told me all the information was online, where I had looked before I came in. Plain and simple she was not very helpful or even nice. Just bought the same mower from Brim Tractor in Lynden today, where they were very helpful, knew their product, and were nice. Good job, Henry at Brim tractor.

Terrible Experience - Especially with the Parts Manager…read more One of the worst customer service experiences I've ever had, we tried to pay over the phone, which they don't allow - fair enough. So I made the trip down in person to pick up and pay for the parts. The person at the counter handed me the items and confirmed everything was there. The next day, I realized they had shorted me one of the filters. When I called to sort it out, the Parts Manager accused us of being "sketchy" because we had previously sent a courier from Load Worried ** without prepayment. When I pointed out that it was their mistake for missing the part, she doubled down and said we were difficult to deal with and that we are a PAIN FOR THEM. Her solution? Come back and pick it up, or get a refund. So now I'm stuck making a second trip because of their error and unprofessional attitude. I do not recommend doing business here - especially not with the parts manager Kate Arnold.

From the owner: Diamond Bar Equipment is proud to serve Abbotsford, Aldergrove and Langley. Service is our brand…read moreand we service what we sell. Visit us to pick up a top-of-the-line lawn mower, leaf blowers, pressure washer or generator. We have a great selection of products and knowledgeable staff who will assist you in making an informed buying decision. We'll also service your purchase for years to come. Stop by Diamond Bar Equipment to speak with one of our associates today.

Charged me over 200 to repair pressure washer claimed he cleaned carb and when I took apart due to…read morenot working carb was so dirty! Ripped us off plus took over a month to get back. Terrible customer service do not deal with these people just out for easy money!!

These reviewers are . These guys have been around for generations and know what they're doing.read more

I called Washington Tractor to see if they had mobile service. They did. They told me they would…read moretake my number and call me back to let me know if someone could get to Redmond. I think the fellow I spoke with was Geo. I didn't think I would get a call back, but I did. Geo called to let me know he was sending someone to see if they could fix my tractor on site. The service fellow showed up and he fixed my tractor. The mower deck was not working. I did not get his name but he was very polite, friendly, competent and pleasant. He did some checks and went through the process of hunting down the issue. When he found the problem he showed it to me and showed me what to do in the event it ever happened again. I am satisfied with Washington Tractor's service.

Called to see about a part availability and was told they would have it shipped down from another…read morestore and would be there the following morning. (live over an hour away). Called again the following morning to confirm it was there. I was told it would be there by 1030. Drove to store only to be told it was never ordered. No apologies nothing as to how can we make it right just oh well we'll have it sent down tonight. Called the next morning and was told they didn't have it sent down. Won't be there until sometime next week. Terrible customer service.

Increible experiencia…read more Habiamos rentado antes en otras empresas, pero nunca fueron tan buenos como en OceanWest Felicidades y muchas gracias

Still waiting for Dave to return the $500 he overcharged on a Generac home generator. It's been two…read moreyears. Dave is the principal owner of the business and recently got into the home generator business as a distributor and installer of Generac products. I signed off on an estimate / contract with him to install Generac's largest residential generator. Other than delivering the home generator unit and sub-contracting the gas and electrical hook-ups, I basically had to step in as the general contractor and work with the gas / electrical guys because he would not return phone calls to them or to me. In fact, I had to contact Generac directly to set the generator up and get the 10 year warranty he was supposed to secure for me as part of his estimate and contract. Even his own staff told me privately that he is over his head and not very good with customer support. I do not recommend Ocean West.