I bought my Kubota Zero-Turn Mower at this location 5.5 years ago, and I could not be more pleased…read morewith their service department. Every time I needed to have either some regular maintenance or minor repairs, they were very prompt and very fast. Recently, there was a possible defect on the new oil filter they installed (not their fault), and they promptly came to our home twice to check on the issue. Not only did they quickly figured out what was wrong, but, just to be sure they placed a brand new filter and oil again, at no cost to me. They are wonderful, and all of their workers are always very nice and friendly. Even when I ask "stupid" questions, they don't make me feel bad at all. Even if their service is a bit pricier than in other places, I don't mind paying for it, because they garantee their work! That is why I only have my Kubota serviced there. Dustin, the Service Department manager is really awesome!

Appreciated the free hauling during winter! Tractor is…read morefixed. Thank you! It wasn't cheap, but the free hauling saved us!

Rented the big boy chipper for two weeks. Cora was easy to deal with and Robert was great with…read morefollow up. Needed to replace a belt and their tech showed up and got me going quickly.

I have purchased several pieces of equipment from Brim. Always a positive experience. I have…read moreshopped around for pricing with the competitors and either got the cold shoulder or experienced poor customer service. I have a small piece of land and not experienced with a lot of the equipment I purchased. Henry was patient, knowledgeable and helpful with me. Since then I have had questions. Henry answers his phone or gets right back to me. I recommend Brim for their customer service and their good pricing.

I can't seem to get over the day my good friend and I walked into Tractor Supply, delighted at the…read morefact we were actually able to park in one, of two, designated (and highly advertised) Veterans parking spots. I would give this two giant thumbs up, except, when we went to pay for a few items (Justin Boots are not cheap), we were informed that they do not have any Veterans Discounts. We were shocked at this discovery. My friend, who is a Veteran himself, asked me to drive him to Tractor Supply, after he discovered on their website, that Tractor Supply works with Veterans groups in our local community...or so they said. Unfortunately, even after double checking with the manager, Tractor Supply doesn't offer a Veteran discount. We left, feeling as if they falsely advertised on their website and by offering a couple parking spots to the Veterans in the community. My friend and I, will only give them three stars. Tractor Supply does offers later hours than their competitors, and yes, they still offer two Veterans parking spots. The last star, I will give them, for honoring a decent return policy, to customers that have an account with them. Really though, they get four thumbs down, for our Veterans. I know marijuana stores in town, that easily offer 20% off to our Military, on top of other discounts, for just being a valued customer.

Absolute horrible customer service from the young people at cashier. They can't seem to figure out…read morebasic manners, please and thank you, problem solving skills, interpersonal communication. The dog washing is a joke as the people just take their sweet ass time and no one is even checking. I waiting an hour to get in while this woman dried her dog endlessly. Definitely giving dumb country bumpkin vibes. F this place. Learn how to fkn speak up and have some manners

Terrible Experience - Especially with the Parts Manager…read more One of the worst customer service experiences I've ever had, we tried to pay over the phone, which they don't allow - fair enough. So I made the trip down in person to pick up and pay for the parts. The person at the counter handed me the items and confirmed everything was there. The next day, I realized they had shorted me one of the filters. When I called to sort it out, the Parts Manager accused us of being "sketchy" because we had previously sent a courier from Load Worried ** without prepayment. When I pointed out that it was their mistake for missing the part, she doubled down and said we were difficult to deal with and that we are a PAIN FOR THEM. Her solution? Come back and pick it up, or get a refund. So now I'm stuck making a second trip because of their error and unprofessional attitude. I do not recommend doing business here - especially not with the parts manager Kate Arnold.

From the owner: Diamond Bar Equipment is proud to serve Abbotsford, Aldergrove and Langley. Service is our brand…read moreand we service what we sell. Visit us to pick up a top-of-the-line lawn mower, leaf blowers, pressure washer or generator. We have a great selection of products and knowledgeable staff who will assist you in making an informed buying decision. We'll also service your purchase for years to come. Stop by Diamond Bar Equipment to speak with one of our associates today.

Charged me over 200 to repair pressure washer claimed he cleaned carb and when I took apart due to…read morenot working carb was so dirty! Ripped us off plus took over a month to get back. Terrible customer service do not deal with these people just out for easy money!!

These reviewers are . These guys have been around for generations and know what they're doing.read more

I called Washington Tractor to see if they had mobile service. They did. They told me they would…read moretake my number and call me back to let me know if someone could get to Redmond. I think the fellow I spoke with was Geo. I didn't think I would get a call back, but I did. Geo called to let me know he was sending someone to see if they could fix my tractor on site. The service fellow showed up and he fixed my tractor. The mower deck was not working. I did not get his name but he was very polite, friendly, competent and pleasant. He did some checks and went through the process of hunting down the issue. When he found the problem he showed it to me and showed me what to do in the event it ever happened again. I am satisfied with Washington Tractor's service.

Called to see about a part availability and was told they would have it shipped down from another…read morestore and would be there the following morning. (live over an hour away). Called again the following morning to confirm it was there. I was told it would be there by 1030. Drove to store only to be told it was never ordered. No apologies nothing as to how can we make it right just oh well we'll have it sent down tonight. Called the next morning and was told they didn't have it sent down. Won't be there until sometime next week. Terrible customer service.