I was visiting my dad and doing some yard work for him. I had a lot of leaves to pick up so I…read moredecided I would bye a blower vacuum and wanted to support the local shop. So I went to Ace hardware in Bellingham and talked to an older gentleman that I felt should know their products. I told him that I needed a blower vacuum to suck up leaves. Now I figured he would realize that the leaves were wet since it was raining. He showed me the Toro blower vacuum and he said his brother in law has this and it works great. I took it home and started to try and suck up wet leaves and it kept getting clogged. I finally gave up. and just raked the leaves. The clerk never did tell me that this has a mulcher and works best with dry leaves. I have a blower vacuum that just sucks up anything at home. I went to return it, because it wasn't doing what I was told it would and since I don't live there, I couldn't wait for the leaves to dry. I was told by the same guy that sold it to me and one of the younger clerks that I can't return it. They gave me all kind of excuses and I finally gave up. I will never shop there again. I would not have had this head ache if I had gone to Home depot or Lowes. At least they know what they are selling.

Love their pricing and gardening stuff. Indoor planters are cute and fertilizers. Great place to go…read morefor any household projects

Stephanie in hardware and tools actually knows what customer service is! Bought a Craftsman garage…read morecabinet and AFTER I unboxed it and began putting it together, I found it was missing several button head screws and matching nuts. It had a dent in the side as well, but nothing terrible. I get it, there should be NO dents and scratches, but after loading the 120 pound thing home and unboxing it, I had to ask myself, "how badly do I want to take this whole thing back for a small dent?" So I opted to just go in and pick up matching screws and bolts. Contacted the very unkempt young man at customer service, who told me there was nothing they could do for me and suggested I call Craftsman to have them send me the missing screws and nuts. GREAT customer service there buddy! I suggested MAYBE he help me find replacement parts because I hoped that a place like Lowe's would carry something like screws and nuts. He told me I could try looking in the aisle with screws. I commented that it might be hard to find them and he said he would call someone over. I went and began perusing the screw aisle just across the row from customer service and easily in view of the customer service counter. No one came and I had not found the replacements for over 10 minutes. Not one person had approached the customer service counter while I waited, yet the rep made only the initial call! I finally decided just to walk out, when I walked past a Craftsman tool display. There was an employee working with some of the tools, so I asked her for help. Stephanie was super kind and helped me find the screws and nuts in a few minutes and gave me suggestions for dealing with the dent. Super kind and super helpful. Stephanie is a superstar and the only reason I'm giving 4 stars! Without her, Lowe's just expects me to call up the company and wait two weeks or whatever with a half-built cabinet in my garage-booooo!

Terrible customer service here waited 15 + minutes on top of however long the couple in front of me…read morewas there (they left) for someone who knew how to make a key. Then when someone did come they didn't know how to use that machine. Completely ridiculous experience, threw a wrench in my whole day.

Have to say, had a great experience. i went to another Home…read moreDepot (burlington) for a ring battery. that's another story. Website stated they had 3 i stock. Experience dictates their inventory system isn't always correct due to all you guys who stick stuff in your pocket with out paying. So, i called to confirm. After wandering through a series of prompts i got a real person - woo hoo !! After done back and forth we convinced each other they computers told us the same thing. But, now being a nonbeliever (from other store which said had 2, but when pappa hubbard went to the cupboard - it was bare). So customer service (young) woman tried several times to connect with the right department (no one answered), she went and pulled the item. It was waiting for me at the service desk. Perhaps a 4 star experience- but after the burlington experience - it felt 5 stars.

This company has established floc cameras facing out onto public roads. Floc cameras have been…read moreshown to violate our constitutional rights by breeching our right to privacy. "The Supreme Court has said that people have a reasonable expectation of privacy in the whole of their public movements. And when the government collects information without suspicion over weeks in a way that can reveal people's otherwise private habits and routines that violates the Fourth Amendment." That being said stay away from home depot.

Limited selection of good and very overpriced. Did not felt welcome by staff. Sad they couldn't be…read moremore welcoming .

This place is great! If you need something for a project or some kind of home/garden improvement…read morework, ALWAYS check here first before going to a hardware store. I just bought an electric sander for 10 bucks for example. Inventory apparently changes regularly so check back often, you never know what you might find!

Once again this Ace Hardware failed to help and treat customers with respect. I reviewed this store…read moreover one year ago and it's still the same crappy store with crappy unhappy and mean staff. Nobody seems happy to be there and it's a hassle for them to assist you. At all cost, stay away from this store and travel to Lynden or even Bellingham Ace Hardware. You will be much happier. Sorry Ferndale Ace Hardware, your store just sucks.

Customer service is the worst here. Stood at the paint counter for ten minutes while the two women…read moreat the main register chatted it up with each other. Finally, Anne, the older woman, moved away from the register to go put something away and looked right at me, but didnt offer to help or get someone to help. Finally, I asked if someone could help me get some paint and Anne, in a condescending, syrupy sweet voice said "We'll get someone right over to help you!" She's always like this-rude and condescending to the women, but oh so nice to the men. Its pathetic. Later, as I was paying for my items and my coupon didnt work, Anne came over to help the cashier and said "we're just having one of those days" while giving me a dirty look. Every time I'm in there, she acts like its a personal insult to have to help anyone. Just retire already. While I was waiting, I saw no less than six people working at the store on a Tuesday afternoon, so if any employees actually cared to help out, it would be a well-staffed store. Instead its just a bunch of paid dead weight. There's an older gentleman there, I believe his name is Martin, who is wonderful-very helpful and knowledgeable, but the rest of the staff is miserable. Given the multiple reviews over a span of years about the same issue, its clear that the manager and owner dont care, so now I drive all the way out to Lynden and support that well stocked store and kind and knowledgeable staff. Most of the staff at Lynden Ace are high schoolers but have much higher maturity levels than pissy old Anne.

Confession: I don't brew my own beer. I prefer to drink my beer the old fashioned way, by heading…read moredown to the brewery and ordering a pint! However, a certain-special-someone in my life recently took on this fascinating hobby and I, being the loyal-and-devoted-spouse, took it upon myself to visit North Corner with him on a recent supply trip. (Okay, that's a lie. He "just happened" to stop by there while we were running errands and I had two choices: either wait in the freezing cold car or go in with him. So I went in. THIS, as Ma Ingalls would say, is marriage.) But I digress. North Corner is a really cool place! Just spending some time in there made me think, hmmm, maybe I *could* possibly considering giving some thought to someday pondering brewing my own beer. They have everything you could possibly need to do this (and a lot of things you probably don't need but would love to buy anyway - just like any good hobby store). From recipes posted on the wall to bottling equipment, you could walk in here with nothing and walk out with enough stuff to start your own brewery (well, in your garage at least). The guy at the counter is also super-helpful - always a bonus when you're in new territory. If I post a pic of my super-awesome-amazing homemade brew in a few weeks you know it worked!

I'm fairly new to wine making but I'm the type who does a lot of research before jumping into…read moresomething new. Last fall I went around to at least 6 wine supply stores in Skagit and Whatcom and settled on getting all my supplies from here. The reasons are simple: The owner was the most helpful and didn't try to sell me the high-end stuff, the mark-up was less than all the other shops, the big equipment you need is free to use when you buy your grapes through them and prices quoted for grapes were very competitive. I ended up buying 3 wine kits through them because we were too late in the fall to get grapes but so far so good. I'm completely satisfied with the wine we produced which worked out to $2.55 to $4.33 a bottle. The price of the kits was significantly less than the exact same kits at other shops and the wines produced compare to $9 to $24 a bottle retail. Next fall we are looking forward to making wine from grapes. In the meantime I think I'll try making a couple batches of beer!

Planned a 16 x 16 deck with their help. Went with timber tech and hidden fasteners. Waited for the…read moreMemorial weekend sale on decking...just happened to go in Friday before and was told it was the last day...wasn't on the weekend ???. Having been told all product was on sale, found mine not listed on the flyer. Go figure.Manager extended sale to my product. recieved my decking a week later. Noticed a few with damage from strapping. Once I opened the load, 10 of 38 boards had serious scratches, some had imbedded rocks, 3 of 4 fascia not usable..at $100 plus each, handling in the supply chain and shipping leaves a lot to be desired. Sales guy got Timbertech to cover and replace. After nearing completion, needed 4 more boards to finish, specifically asked for new product. 3 of 4 came scratched...again, also realized I had been sold a supersize box of hidden fasteners for 500 sq ft...my deck is 250....so half left. $480 a box..vs. $299 for 1/2 box....so out another $180...yeah, sorry about that man....not going to talk about the inconsistencies in color, thickness, quality of the framing wood.... People seem friendly enough, just not quite customer centric.

The staff was very helpful in figuring out what to buy for my deck reinforcement project based on…read moreengineering plans I had received. I bought a very large beam 6x12x12 but a few days later decided to buy an even larger 16 foot version. They had no problem with my returning the original. It was also helpful to have them forklift the beam to the top of my SUV as it was very heavy.