Once again this Ace Hardware failed to help and treat customers with respect. I reviewed this store…read moreover one year ago and it's still the same crappy store with crappy unhappy and mean staff. Nobody seems happy to be there and it's a hassle for them to assist you. At all cost, stay away from this store and travel to Lynden or even Bellingham Ace Hardware. You will be much happier. Sorry Ferndale Ace Hardware, your store just sucks.

Customer service is the worst here. Stood at the paint counter for ten minutes while the two women…read moreat the main register chatted it up with each other. Finally, Anne, the older woman, moved away from the register to go put something away and looked right at me, but didnt offer to help or get someone to help. Finally, I asked if someone could help me get some paint and Anne, in a condescending, syrupy sweet voice said "We'll get someone right over to help you!" She's always like this-rude and condescending to the women, but oh so nice to the men. Its pathetic. Later, as I was paying for my items and my coupon didnt work, Anne came over to help the cashier and said "we're just having one of those days" while giving me a dirty look. Every time I'm in there, she acts like its a personal insult to have to help anyone. Just retire already. While I was waiting, I saw no less than six people working at the store on a Tuesday afternoon, so if any employees actually cared to help out, it would be a well-staffed store. Instead its just a bunch of paid dead weight. There's an older gentleman there, I believe his name is Martin, who is wonderful-very helpful and knowledgeable, but the rest of the staff is miserable. Given the multiple reviews over a span of years about the same issue, its clear that the manager and owner dont care, so now I drive all the way out to Lynden and support that well stocked store and kind and knowledgeable staff. Most of the staff at Lynden Ace are high schoolers but have much higher maturity levels than pissy old Anne.

I have had the pleasure of going to Harbor Freight several times over the last month - to find…read moreitems for my apartment that I've needed. I'm definitely not the most handy guy, but let me tell you - every person I've interacted with at Harbor Freight is super patient, helpful, and hard working. I have found their customer service to be some of the best service in Bellingham - even compared to some restaurants. If you tell them what you're looking for, they will be real with you and get you what you need.

High prices for very cheap tools and products, ,…read moreI purchased zip ties that were £50 tinsel strength. They're more like a pound and a half tinsel strength. , Waste of money waste of time !

Well it was going ok till I got to check out, but I'll start at the beginning- they do not have…read moreenough carts for starters, they have 3 or 4 total and then a few flat bed trolly carts which isn't easy for those with limited mobility, but while that was annoying it wasn't a deal breaker- some of the stuff is a good deal especially if you don't have a Costco membership but it's still pretty comparable to Safeway/winco if you are good with clipping coupons- obviously this place is more for bulk and such but has a lot for the ordinary house hold- found my coffee syrups and a few other things and headed to the register- we did start at the little red triangle that says line starts here but as lines go just kept following the person in front of me- now the cashier stepped away dealing with the customers in front of me (who i was following from the red triangle sign) she comes back looks at me and says the line starts at the red triangle, trying to signal me to move to the back of the line- that wasn't gonna happen, I said yeah I know I just moved forward- got a blank stare and she continued with the customer in front of me- when I got to the reg like 1.5mins later it was very lack luster in service, I did decline a small box but would have though she could have helped loaded my few items into the cart to help move the process and as I walk with a mobility aid which takes one of hands, help out a person who has limited mobility but I'm assuming since she thought I cut the line even tho I didn't she wanted to have a tude about it which sucks cus we were talking about coming back and stocking up on a few things that peaked our interest but I'll go to winco and Costco if this is how your gonna treat your customers-

Sad to see Cash and Carry be replaced. Now I can't find several bakery supplies and ingredients as…read morewell as other items I used to get at Cash and Carry

Now we have many "treasure hunt" stores in town (Ross, Marshalls, TJ Maxx, Burlington, etc), but…read moreHomeGoods is my favorite. Here are reasons why: *They have great selections, including food items. *Very well stocked and organized. *Employees are friendly and nice. HomeGoods is owned by the same company that owns TJ Maxx and Marchalls. Here are a couple of main differences between HomeGoods and other discount stores ('+' for a pro; '-' for a con): +Prices are great at HomeGoods but they don't (seem to) sell things just because they were able to buy random closeout items. Each item you find on the shelf, you can find multiple of them. If you go to other stores, including its sister stores and definitely Ross, you often find random assortments of things. +HomeGoods, at least at this location, is very well stocked with food items. I was able to find Italian cookies I could not find anywhere else in town. -HomeGoods does not sell apparel. I'm sure I will come back here often. Highly recommended. ************************************************************ If you found my review helpful, please smash the "useful" button! Don't forget to share my review with your loved ones and those who you care about. If you liked my review, follow me on Yelp or send me a friending request. Also, don't hesitate to PM me if you want my opinion on the business. Stay safe and healthy and keep Yelping!

This is by far the cleanest, neatest and most beautiful Homegoods my wife and I have seen. Everyone…read moreis so friendly and kind. Keep it up, guys! Kudos!!!

I am sharing my experience with the service I received from Carl's Mower regarding my 2-year-old…read moreHonda HRX217 self-propelled lawn mower. My experience has raised serious concerns about their service practices, warranty support, and customer treatment at this Honda dealership. On April 17, 2025, Carl's Mower performed a camshaft replacement under Honda's official safety recall warranty service. During this service, they also replaced the mower's carburetor without my prior knowledge or authorization. I submitted a written complaint to Carl's Mower about replacing the carburetor to which they responded by stating they would strive to improve communication. On May 8, 2025, I had to return the mower to Carl's Mower because the mower would no longer idle - an issue clearly related to the newly installed carburetor. Later that same evening, I received a voicemail saying the mower was ready for pickup. When I arrived the next morning, May 9, the sales representative asked if I had used any ethanol-containing gasoline in the mower since their warranty work to replace the camshaft. I said Yes, I used regular unleaded gasoline from the gas station which contained up to 10% ethanol (E10) - which fully complies with Honda's published fuel recommendations. Despite this, they refused to perform any adjustments under warranty, citing the use of ethanol content gasoline was a disqualifier, and that I would have to pay to adjust the carburetor idle. I pointed out that even the Honda Owner's Manual (WPC.204008.2021.04) on page 15 explicitly states that gasoline containing up to 10% ethanol (E10) is acceptable. The representative stood by their decision and reiterated they would not perform any service unless I would pay for it. I refused of course and asked for my mower back. To my surprise, when I left the building, I found they had strangely already loaded my mower into the bed of my truck without my knowledge or consent. After bringing the mower home, I personally adjusted the throttle cable to correct the idle issue. But when I went to fill the fuel tank, I found a significant amount of dirt and debris inside the mower's plastic fuel tank - as if a handful of dirt had been thrown inside. I have used the same clean, filtered gas can for years and cannot explain the dirt contamination. The only times the mower has been handled or refueled were during Carl's Mower's camshaft recall warranty work and the follow-up carburetor service. I thoroughly cleaned the tank, the lines, tank filter and carburetor bowl, and refilled the mower with gasoline. There was no dirt or contaminants in the gas tank. Since then, the mower has run without issue, and no further contamination has appeared. This experience leaves me deeply concerned about Carl's Mower's service integrity: * Unauthorized part replacement * Not providing the old carburetor part when requested * Refusal to provide follow-up service on their own parts replacement work * Misrepresentation of Honda's safe fuel guidelines specifically regarding the Authorized use of 10% ethanol containing gasoline * Apparent mishandling or contamination of my mower's fuel tank Based on these events, I no longer trust Carl's Mower and will never return, choosing to take my business to Lynden. I am also disappointed that such a dealership represents the Honda brand, which I have long trusted for quality and reliability in my mower, pressure washer, and generator for decades. Customers deserve authorized service centers that act professionally, follow manufacturer safe fuel guidelines, and treat warranty claims with integrity.

I'm somewhat conflicted on my review but here it is. I am a return customer but may go elsewhere…read morefor future lawn equipment needs. The good: This is a great local business if you're in the market for yard equipment. Staff seems to be knowledgeable and provide several options for whatever you need. The store is clean and easy to navigate. When purchasing a chainsaw, we received a personal demonstration with instruction. You certainly won't get that at a big box store. Could be better: It's very annoying that, on one occasion while shopping with my husband, Carl primarily spoke to him. I was the primary consumer, asked questions, and made the final decision when selecting a chainsaw but received only a few glances. If you are a lady, you understand how rude this is.

Great place to shop for all hvac needs! Counter guys are very knowledgeable! Highly recommend this…read moreplace! Wholesale only!

I drive all the way to Ferndale from Bellingham to shop at this location. I find the staff…read morefriendlier, the experience more pleasant. Not a fan of the B'ham location nor the owner there. I don't know who does the hiring at either location but what a world of difference!!!

A friend highly recommended this location of this store for their plant based options. No we are…read morenot Plant based and neither is our friend, but we like these options and try to Mix things up Once in awhile. It's was Kinda busy this afternoon as everyone was rushing around town before impending snowstorm but we'll stocked! We did find lots of interesting items and prices are AMAZING! Lots of grocery "treasures ". It's going to be an interesting week in our kitchen for sure. Great, convenient location. Employees we encountered were friendly and helpful. We will with out a doubt be back soon! Produce section kinda small but had everything we were looking for.

Great place to come shop for deals. I like to get a head start on my Christmas shopping so it's not…read morestressful in December. They offer old school layaway deals without any fees or interest. Bonus is I don't have to hide the presents at home for my snooping kids. The team is pretty helpful also. I haven't done any loans but shopping here has been cool.

There always there when I need to get a loan and there always good to me when I come in.read more