I highly recommend ProFix Appliance Service. I had a washer problem, as the water was not draining…read moreand the machine was not balanced. This service came out immediately and after an hour identified the problem They ordered the necessary parts and told me they woud come back for the install in 3 days. True to their word ( which is highly unusual these days) they were installing the new parts on the 3rd day. The washer now works great and doesn't make noise when spinning out.. They are very polite and most important competent!! Good Guys to know.

Responded same day! Courteous and careful. Would recommend!…read more Good value for money. Listened to our concerns and research even though we are not the experts here

Employee, William D., was a very convincing, considerate man. He was very patient and let us take…read moreour time before making our final decision. All props to him, give em a raise or something.

Always a good experience in this store! I am a Total Tech member and the people here in Bellingham…read morehave always been easy to work with.

My dryer quit working last week. I sought various reviews, starting first with Yelp. I saw in…read moresomeone's comment that Appliance Service Solutions works on LG appliances (a lot of service people don't). I called and a very professional woman answered and set me up for an appointment between 9 and 11 on Monday morning (5/11/20). Monday morning, at 10:45, Mike called to say their previous job ran long and wondered if 11:15 would be okay. I said, "Of course!" They arrived at 11:10. They were wearing masks and gloves. I have a full-size stacked washer and dryer; heavy, to say the least. They checked out my dryer thoroughly and determined it was fine, but they were concerned that my old circuit breaker may be having issues and recommended I wait to use it until I have an electrician out. I was SO grateful to find out my dryer is fine (because I'm actually in the midst of seling my condo). Their price was very reasonable for as long as they were here. I had expressed my concern about a possible fire and they were so thorough. I would definitely use this company again and highly recommend!

Over $160 to walk in the house, and walk right back out. But that wasn't their fault, I turned off…read morethe refrigerator to defrost it, then my wife closed the doors and we left. When I returned for the appointment and opened the doors, it was full of, what else, mold. Definitely not their fault. So why not 5 star? Well the diagnostic charge quote didn't include tax, nor a definition of plus tax (which is another 8.8%), so in addition having to pay almost $150 for 30 seconds, I got slapped with even more. Again, not their fault, but a heads up of "plus tax" would have made it hurt less when in the moment I got the total amount I owed. When unexpected stuff like this happens, having the cost be even more than what is already racing through your head hurts.

Our infrared sauna and cold plunge tub were delivered and installed and all went well. I was eager…read moreto try the sauna but honestly? I HATE cold water and didn't plan on using the cold plunge other than to throw a leg in there maybe ..(it was for my husband). If you think voluntarily putting your body in a tub of cold water and ice sounds a bit crazy, google "benefits of ice bath " "cold plunge" At this point we are both using the ice bath daily. I know, shocker right?!!! Why? Because the results are incredible! To name a few, it speeds up muscle recovery after a workout, decreases inflammation, improves mood and the list goes on and on. The sauna is also amazing! We ended up getting a 3 person Finnleo infrared (used by 2 of us) and so glad we did this! We would not have been comfortable in the 2 person model. Some of the sauna benefits we have been experiencing are improved circulation, better sleep, recover better from Soreness and stiffness after workouts.. and more! Thanks again to Debbie, she held our hand every step of the way and is always happy to share her knowledge/personal experience.

We had purchased two tubs from their predecessor, Northwest Hotsprings and received excellent…read moreservice. Our new home has one of their tubs that we did not buy. When it needed a new cover we ordered one from the renamed business. We were told to expect 6-8 weeks wait. It took almost double that because it sat in their warehouse unlabeled. Then the first installer couldn't figure out how to do it so another delay. I tried to finish paying the second installer but he had no invoice and the office would send one. A few days later I got an accusatory call asking why we hadn't paid the bill. After a tense exchange he finally agreed to send an itemized bill. He seemed to think i should pay whatever amount he threw out. They have lost my business permanently.

We have an individual well and were curious about the quality of our water…read more Samantha was the person who greeted us when we came through the door and proceeded to knock it out of the park. She is incredibly knowledgeable, helpful AND she was able to patiently explain at a level we could understand. Our test results came back via email super fast! As Samantha says, Exact can test water for anything. We chose a panel plus a few extras. It is such a piece of mind knowing our water is safe. Pricing seems very reasonable (I do not have anything to compare it with) but it was not a huge sum. Very professional and we will definitely be back to test here in the future!

From the owner: Exact Scientific Services, Inc. is an ISO 17025 and Washington State Department of…read moreEcology/Department of Health accredited laboratory providing food, nutraceutical, environmental and agricultural clients with DNA sequencing, chemistry and microbiological testing and consultation, industry resourcing and education. Our personal, friendly team connects clients to experts, with flexible scheduling and competitive rates to meet individual testing needs. Our services include but are not limited to Environmental Monitoring, Microbiological, Shelf Life, Heavy Metals, Pesticide, Nutritional Panel, Whole Genomic Sequencing, Norovirus, Hepatitis A, and Cyclospora testing.

5 stars to the team at Pacific Point Apparel. I had a small job that I needed to get done in a…read moreshort amount of time. They were so professional and accommodating and had great communication throughout the process. They got my project done really quickly and made sure every little detail came out just right. They even got the project done leading up to a holiday weekend. Despite it being a smaller project, they handled everything with care and treated me well. I couldn't recommend them more.

From the owner: Pacific Point Apparel stands out for its in-house production capabilities, specializing in…read moreprinting, embroidery, and laser engraving. Our commitment to American craftsmanship, coupled with extensive customization options, ensures superior-quality apparel tailored to our clients' needs. With exceptional customer service and a quick turnaround time of 3-5 business days, we strive to exceed expectations and deliver excellence with every order.

The service was good and the employees are very helpful. We bought a nice dining room table. The…read moreguys that delivered it were very polite and took care not to scratch the table when coming through the front door. They stayed and showed us how to use the internal butterfly leaf which we have never had before. We have bought several items at the store and will continue to do so.

Griffith furniture employees took no responsibility when their big dog off leash ran out of the…read morestore and attacked my little dog on leash walking on the sidewalk past the front door. They were rude to me and wouldn't acknowledge any wrong doing. They were hostile and did not reassure me that it wouldn't happen again. They leave their doors open with an aggressive dog off leash that will attack little dogs. Don't go there.

Customer service is the worst here. Stood at the paint counter for ten minutes while the two women…read moreat the main register chatted it up with each other. Finally, Anne, the older woman, moved away from the register to go put something away and looked right at me, but didnt offer to help or get someone to help. Finally, I asked if someone could help me get some paint and Anne, in a condescending, syrupy sweet voice said "We'll get someone right over to help you!" She's always like this-rude and condescending to the women, but oh so nice to the men. Its pathetic. Later, as I was paying for my items and my coupon didnt work, Anne came over to help the cashier and said "we're just having one of those days" while giving me a dirty look. Every time I'm in there, she acts like its a personal insult to have to help anyone. Just retire already. While I was waiting, I saw no less than six people working at the store on a Tuesday afternoon, so if any employees actually cared to help out, it would be a well-staffed store. Instead its just a bunch of paid dead weight. There's an older gentleman there, I believe his name is Martin, who is wonderful-very helpful and knowledgeable, but the rest of the staff is miserable. Given the multiple reviews over a span of years about the same issue, its clear that the manager and owner dont care, so now I drive all the way out to Lynden and support that well stocked store and kind and knowledgeable staff. Most of the staff at Lynden Ace are high schoolers but have much higher maturity levels than pissy old Anne.

Customer service here is sub-par. Today I had an online order that was ready. I called as I was…read morearound the corner since reception there sucks. Young lady answered the phone and was snarky with me. Didn't let me finish and told me online orders need to be picked up in the store. Yeah, ya think! I'm trying to call as I'm 30 seconds away so I don't have to come into the store. I told the you girl on the phone that I will be around the back, ad it was water softener salts. The conversation was literally "ok" *hangup*. So I pull in around the back, waited about 5 minutes. Nothing... called again and said I'm around the back. "Ok, I'll send someone right out." Of fine. The young chap comes out. Grabs what I thought was my product, and went around the front. Not long after that, he came around the back. So apparently communication doesn't thrive at this place. The nice young man came and loaded the item into my car. I get home and he had loaded pool salts. Not water softener salts. If I had filled that softener tank with that, who knows if any damage to the appliances, or skin damage could have occurred. Since pool salts are to chlorinate the pool. I took the item back to swap the correct one, waited in line as there was someone ahead of me. I don't know if it was a supervisor at the other register, but she could have at least acknowledged me standing there and tell me someone will be right with me. Like, you see me, right? I get the product swapped, but no apology or anything. And seeing some of the other comments here, I think the owner needs to reevaluate the work atmosphere there, because it's so basic. I didn't feel welcomed. This needs to change. Until then, I'll go elsewhere.