Always a good experience in this store! I am a Total Tech member and the people here in Bellingham…read morehave always been easy to work with.

Carters attitude sucks. Completely projected his misery onto me and was barely willing to help.read more

My dryer quit working last week. I sought various reviews, starting first with Yelp. I saw in…read moresomeone's comment that Appliance Service Solutions works on LG appliances (a lot of service people don't). I called and a very professional woman answered and set me up for an appointment between 9 and 11 on Monday morning (5/11/20). Monday morning, at 10:45, Mike called to say their previous job ran long and wondered if 11:15 would be okay. I said, "Of course!" They arrived at 11:10. They were wearing masks and gloves. I have a full-size stacked washer and dryer; heavy, to say the least. They checked out my dryer thoroughly and determined it was fine, but they were concerned that my old circuit breaker may be having issues and recommended I wait to use it until I have an electrician out. I was SO grateful to find out my dryer is fine (because I'm actually in the midst of seling my condo). Their price was very reasonable for as long as they were here. I had expressed my concern about a possible fire and they were so thorough. I would definitely use this company again and highly recommend!

In terms of response time, knowledge, and practical advice, I do believe Appliance Service…read moreSolutions is a knowledgeable and reputable company. The technician was professional, clearly experienced, and identified a legitimate issue with my refrigerator that I was not previously aware of. That said, I will not be moving forward with additional services because of my experience with pricing transparency. I originally scheduled service for a dishwasher diagnostic. Over the phone, I was quoted approximately $150-$165 for the dishwasher diagnostic, not including any additional parts or labor if repairs were needed. While the dishwasher diagnostic cycle was running, the technician began discussing Samsung appliances with me and mentioned that my refrigerator model may have a common issue. He asked if I minded him taking a quick look at it while he was waiting on the dishwasher cycle. My understanding from the conversation was that this was a quick courtesy look while time was already passing during the dishwasher diagnostic. I agreed. He briefly inspected the refrigerator, pointed out ice buildup, checked the temperature, and explained the likely issue and what the repair would cost. I appreciated the information, and I do believe he correctly identified a problem that may need attention. The issue came at the end of the visit when my final bill was just over $250. When I asked about the difference from the original dishwasher diagnostic quote, I was told the additional amount was because he looked at the refrigerator. My concern is not that the refrigerator inspection had value. It did. My concern is that I was not clearly told beforehand that looking at the refrigerator would be an additional diagnostic charge. Had I been told, "I can take a look at the refrigerator too, but it will be an additional charge," I likely would have approved it. The problem is that the way it was presented -- as something being done quickly while waiting on the dishwasher cycle -- made it feel like a courtesy or part of the same visit. Overall, I think this company knows appliances and appears capable. However, based on my experience, I would recommend confirming all charges in writing before agreeing to have them look at anything beyond the original appliance you scheduled service for. Clearer upfront communication about additional diagnostic fees would have made this a much better experience. For anyone wondering why I chose two stars: Yelp labels two stars as "could've been better," and that accurately reflects my opinion of this experience. The technician seemed knowledgeable, and I do think the company is capable, but the pricing communication could have been much clearer. That is ultimately why I feel two stars is warranted.

Our infrared sauna and cold plunge tub were delivered and installed and all went well. I was eager…read moreto try the sauna but honestly? I HATE cold water and didn't plan on using the cold plunge other than to throw a leg in there maybe ..(it was for my husband). If you think voluntarily putting your body in a tub of cold water and ice sounds a bit crazy, google "benefits of ice bath " "cold plunge" At this point we are both using the ice bath daily. I know, shocker right?!!! Why? Because the results are incredible! To name a few, it speeds up muscle recovery after a workout, decreases inflammation, improves mood and the list goes on and on. The sauna is also amazing! We ended up getting a 3 person Finnleo infrared (used by 2 of us) and so glad we did this! We would not have been comfortable in the 2 person model. Some of the sauna benefits we have been experiencing are improved circulation, better sleep, recover better from Soreness and stiffness after workouts.. and more! Thanks again to Debbie, she held our hand every step of the way and is always happy to share her knowledge/personal experience.

We had purchased two tubs from their predecessor, Northwest Hotsprings and received excellent…read moreservice. Our new home has one of their tubs that we did not buy. When it needed a new cover we ordered one from the renamed business. We were told to expect 6-8 weeks wait. It took almost double that because it sat in their warehouse unlabeled. Then the first installer couldn't figure out how to do it so another delay. I tried to finish paying the second installer but he had no invoice and the office would send one. A few days later I got an accusatory call asking why we hadn't paid the bill. After a tense exchange he finally agreed to send an itemized bill. He seemed to think i should pay whatever amount he threw out. They have lost my business permanently.

We have an individual well and were curious about the quality of our water…read more Samantha was the person who greeted us when we came through the door and proceeded to knock it out of the park. She is incredibly knowledgeable, helpful AND she was able to patiently explain at a level we could understand. Our test results came back via email super fast! As Samantha says, Exact can test water for anything. We chose a panel plus a few extras. It is such a piece of mind knowing our water is safe. Pricing seems very reasonable (I do not have anything to compare it with) but it was not a huge sum. Very professional and we will definitely be back to test here in the future!

From the owner: Exact Scientific Services, Inc. is an ISO 17025 and Washington State Department of…read moreEcology/Department of Health accredited laboratory providing food, nutraceutical, environmental and agricultural clients with DNA sequencing, chemistry and microbiological testing and consultation, industry resourcing and education. Our personal, friendly team connects clients to experts, with flexible scheduling and competitive rates to meet individual testing needs. Our services include but are not limited to Environmental Monitoring, Microbiological, Shelf Life, Heavy Metals, Pesticide, Nutritional Panel, Whole Genomic Sequencing, Norovirus, Hepatitis A, and Cyclospora testing.

5 stars to the team at Pacific Point Apparel. I had a small job that I needed to get done in a…read moreshort amount of time. They were so professional and accommodating and had great communication throughout the process. They got my project done really quickly and made sure every little detail came out just right. They even got the project done leading up to a holiday weekend. Despite it being a smaller project, they handled everything with care and treated me well. I couldn't recommend them more.

From the owner: Pacific Point Apparel stands out for its in-house production capabilities, specializing in…read moreprinting, embroidery, and laser engraving. Our commitment to American craftsmanship, coupled with extensive customization options, ensures superior-quality apparel tailored to our clients' needs. With exceptional customer service and a quick turnaround time of 3-5 business days, we strive to exceed expectations and deliver excellence with every order.

I'm no furniture critic but either way, this place was amazing…read more I took a look at their sale they had downstairs and found at least 4-5 couches I wanted to take home. And each were $1,000 or less. I've been burnt by $400.00 press board couches so I stepped it up to a grand and I definitely got my moneys worth. Our couch is really solid in its frame and even more comfy to sit on. Definitely the best couch we've ever bought. The service was great too. I found a couch I liked and ordered it online. They told me my couch would be delivered on Saturday between 3-5PM. They did not lie. Precisely at 3pm, their truck showed up with two friendly/professional gentleman and they loaded it up a flight of stairs and into my living room no problem. It was so quick and hassle free. Again, I'm no furniture critic but I am a very happy customer.

The service was good and the employees are very helpful. We bought a nice dining room table. The…read moreguys that delivered it were very polite and took care not to scratch the table when coming through the front door. They stayed and showed us how to use the internal butterfly leaf which we have never had before. We have bought several items at the store and will continue to do so.